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"ABSTRAKPenelitian ini membahas tentang hubungan gaya kepemimpinan path-goal dan intensi turnover pada PT Bank BNI Syariah Pusat. Penelitian ini mengacu pada penelitian yang dilakukan oleh Hsu dkk (2003), yaitu mengungkapkan hubungan gaya kepemimpinan path-goal yang dikemukakan oleh House (1974) dan intensi turnover dalam konteks perusahaan jasa perbankan di Indonesia.Penelitian ini berdasarkan dari 50 responden yang berhasil dikumpulkan dengan metode survai yang disebarkan kepada pegawai PT Bank BNI Syariah Pusat, dengan tingkat kepercayaan 95%.Data perolehan dalam skala Likert dan dianalisis menggunakan teknik analisis data korelasi Pearson untuk mengetahui hubungan antara gaya kepemimpinan path-goal (kepemimpinan suportif, kepemimpinan instrumental, dan kepemim-pinan partisipatif) dan intensi turnover.Hasil penelitian menunjukkan kembali adanya hubungan signifikan negatif antara setiap gaya kepemimpinan path-goal (kepemimpinan instrumental, supportif, dan partisipatif) dan intensi turnover. Hasil tersebut sejalan dengan penelitian yang dilakukan oleh Dixon dan Hart (2010) dan menegaskan kembali Hsu, dkk (2003).

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ABSTRACTThis research investigates the relationship between path-goal leadership style and turnover intention at PT Bank BNI Syariah Headquarter. This study is based on previous research by Hsu, et.al (2003), which revealed the path-goal leadership theory by House (1974) and turnover intention in context of banking service at Indonesia.

This research based on 50 respondents collected with survey method were distributed to employee of PT Bank BNI Headquarter with 95% significant level.

Collected data were on Likert scale dan analysed by Pearson correlation analysis technique to identify the relationship between path-goal leadership style (sup-portive leadership, instrumental leadership, participative leadership) and turnover intention.

Result of this study refigure there is significant negative relationship between each path-goal leadership style (instrumental leadership, supportive leadership, participative leadership) and turnover intention. This result is in line with study by Dixon and Hart (2010) and reaffirm Hsu, et.al (2003)."

"Skripsi ini membahas mengenai hubungan antara gaya kepemimpinan transformasional, transaksional dan laissez-faire dengan turnover intention PT.XYZ. Penelitian dilakukan kepada tenaga penjualan di empat cabang perusahaan multifinance, yaitu cabang Tangerang, Bekasi, Cempaka Mas, dan Bogor. Penelitian ini menggunakan metode analisis deskriptif dan korelasi. Hasil dari penelitian menunjukkan bahwa tingkat turnover intention di keempat cabang secara keseluruhan rendah, terdapat hubungan negatif yang signifikan antara gaya kepemimpinan transformasional dan transaksional dengan turnover intention dan hubungan positif yang signifikan antara gaya kepemimpinan laissez-faire dengan turnover intentions. Untuk menekan turnover intention, para manajer harus menunjukkan sikap lebih adil kepada bawahannya, menjadi panutan bagi bawahan, memotivasi bawahan untuk menjadi yang terbaik, mengingatkan tanggung jawab bawahan, dan mengawasi kinerja bawahan untuk meminimalisasi kesalahan.

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The purpose of this study was to examine the relationship between transformational, transactional and laissez-faire leadership styles with turnover intention of PT. XYZ. Respondents of this study were salesforce of PT. XYZ in four branches (Tangerang, Bekasi, Cempaka Mas and Bogor). Method of analysis were descriptive statistics and Pearson correlation. This study found that there were low turnover intention level in the four branches. There was negative significant relationship between transformational and transactional leadership with turnover intention and there was positive significant relationship between laissez-faire leadership style with turnover intention. To reduce turnover intention, managers should be more fair to subordinates, motivate subordinates to be the best, remind employees about their responsibilities, and monitor employees performance to reduce errors."

"Penelitan ini bertujuan untuk mengetahui hubungan antara variabel gaya kepemimpinan transformasional dan variabel perilaku kewargaan organisasi (PKO) pada PT. X dalam rangka menyusun intervensi yang tepat untuk meningkatkan gaya kepemimpinan transformasional yang nantinya diharapkan dapat meningkatkan PKO. Gaya kepemimpinan transformasional diukur menggunakan 20 item yang diadaptasi dari item yang mengukur dimensi kepemimpinan transformasional dalam Multifactor Leadership Questionnaire (Bass & Avolio, 2004; dalam Ho et al., 2009) dengan reliabilitas Alpha Cronbach 0.92, sedangkan perilaku kewargaan organisasi diukur dengan menggunakan alat ukur yang diadaptasi dari alat ukur yang dikembangkan oleh Podsakoff et al. (1990) dengan reliabilitas Alpha Cronbach 0.81. Sejumlah 33 responden pada level jabatan non-staf hingga manajer terlibat dalam penelitian ini. Berdasarkan hasil analisa regresi berganda didapatkan R= 0.611, F = 4.17, dfregresi = 4, dfresidual = 28, p = 0.009, dengan signifikansi pada los 0.01. Gaya kepemimpinan transformasional mampu menjelaskan 37.4 % varians dalam PKO. Adapun dimensi yang memiliki hubungan paling kuat ialah Idealized Influence, dengan nilai korelasi 0.58, p = 0.003, signifikan pada los 0.01. Berdasarkan hasil ini, maka intervensi pelatihan gaya kepemimpinan transformasional dengan menitikberatkan kepada dimensi Idealized Influenced dirancang dan diimplementasikan kepada level manajer dan penyelia. Berdasarkan hasil olah data didapatkan adanya kenaikan skor jumlah jawaban benar secara signifikan pada kelompok peserta manajer (pre-test (M = 3.20, SD = 1.09), post-test (M = 5.20, SD = 2.16), t = -2.82, df = 4, p = 0.04, signifikan pada los 0.05) dan kelompok peserta penyelia (pre-test (M = 2.00, SD = 1.19), post-test (M = 4.88, SD = 3.18), t = -3.45, df = 7, p = 0.01, pada los 0.05). Hasil ini menunjukkan adanya peningkatan pengetahuan mengenai gaya kepemimpinan transformasional. Hal ini diharapkan dapat meningkatkan implementasi gaya kepemimpinan transformasional pada atasan sehingga mampu meningkatkan PKO pada bawahannya.

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This study aimed to determine the relationship between transformational leadership style and organizational citizenship behaviour (OCB) in PT. X in order to design the right intervention to improve transformational leadership style in which it was expected to improve OCB. Transformational leadership style was measured using a 20-item scale adopted from Multifactor Leadership Questionnaire (Bass & Avolio, 2004; dalam Ho et al., 2009) that measures the transformational leadership style with the reliability Alpha Cronbach 0.92, whereas OCB was measured using the scale adopted from OCB scale developed by Podsakoff et al. (1990) with the reliability Alpha Cronbach 0.81. Thirty-three respondents within the level of position ranging from non-staff to managers were involved. The results from multiple regression analysis showed the value of R= 0.611, F = 4.17, dfregressin = 4, dfresidual = 28, p = 0.009, was significant within the level of significance 0.01. Furthermore, transformational leadership style can explain 37.4 % variance of OCB. The dimension of transformational leadership style that has the strongest relationship with OCB is Idealized Influence, with the correlation value of 0.58, p = 0.003, significance level of 0.01. Based on this results, transformational leadership training in which Idealized Influence were emphasized can be considered as the right intervention for managers and supervisors. Based on statistical analysis, it was found that there was a significant increase in the total score of right answers about transformational leadership style on the group of managers and (pre-test (M = 3.20, SD = 1.09), post-test (M = 5.20, SD = 2.16), t = -2.82, df = 4, p = 0.04, significant at los 0.05) and supervisors (pre-test (M = 2.00, SD = 1.19), post-test (M = 4.88, SD = 3.18), t = -3.45, df = 7, p = 0.01, significant at los 0.05). This result showed that there is an improvement in the participants’ knowledge of transformational leadership style. It is expected that this could improve the implementation of transformational leadership style in which it could also improve the occurance of employees organizational citizenship behaviour."

"Human resources are the main assets of an organization. The successful of the organization depend on the people itself. A leader have an important role to make the organization success. Human resource management sub directorate at PT ?X? head office Jakarta is the center of human resource activity. This sub directorate have the responsibility to all others sub directorate to fulfill all the employee?s need and rights. Yet, to make a strategy to win the competitive advantages and become a market leader. The problem is how the company can achieve that, if the leader can?t make an effective organization caused by the pending of some projects that have to be done based on the schedule that have set before. It means that the leader has failed to run his leadership in order to supervise his follower. In this situation, to make an effective organization a leader have to see the situation of the follower by analyze the follower?s readiness or employees?s maturity. By measuring the maturity level of employee, what kind of leadership style that was used by the leader, and how the maturity level of employee can fit with the leadership style.

According to that, writter use the theory of situasional leadership by Paul Hersey and Kenneth H. Blanchard to support the research. This theory explain that a leader have to choose a best leadership style to fit with the level of follower?s maturity. It means that, a leader can use different style of leadership with a different people. It?s all depends on the situation that an organization has faced. Nowadays, this theory becomes the most common issues in every leadership part on an organization. So that, it is important for all leaders in organization to consider their leadership style in order to make the organization more effective.The reason of this research is to explain the conformity between employee?s maturity and leadership style.

The research population is all of the HRM sub directorate at PT ?X? head office Jakarta?s permanent employees. Yet, the research sample is 52 respondents, its using purpossive sampling technique. The sampling technique was used because of the respondents?s objectivity to evaluate the leadership style and level of maturity. So that, writer use the permanent employees as respondents. The research method according to the explanation level is desciptive with quantative approach. The research data consist of primary and secondary data. The primary data was collected by spreading quesionare to the respondents, and the secondary data was collected by literature study, company?s documents, and interview with top leader in HRM sub directorate of PT ?X?. The data analyzing was using frequency distribution?s table. The level of employee?s maturity and leadership style are the result of the conformity between the theory and its practice.

Result of the research shows that generally, there?s unconformity between the level of employee?s maturity and the leadership style that the leader has used. According to the level of employee?s maturity, writer use two dimension of maturity level which are the employee?s ability and the willingness. Both dimension shows in the medium to high category or in M3 of maturity level. However, this level of maturity is appropriate if the leader used the Participating of leadership style. But, based on the research the result shows that the leader of HRM sub directorate at PT ?X? used the Selling of leadership style. It was proved by the data analyzing that this leadership style result at 628 or 81% on high category.

Based on the research result, writer recommend several suggest to the corporation: (1) in order to make an effective of organization, a leader in sub directorate HRM PT ?X? head office Jakarta should take a look at the situation and the employee?s level of maturity; (2) the leader should change his leadership style with appropiate level of employee?s maturity."

"Rendahnya motivasi karyawan menunjukan adanya masalah kepemimpinan dan kepuasan kerja. Tingginya turnover pegawai di RS Yadika Pondok Bambu mengindikasi permasalahan kepuasan kerja dan komitmen. Tujuan penelitian ini adalah mengetahui hubungan antara gaya kepemimpinan dengan kepuasan kerja karyawan dan hubungan kepuasan kerja dengan komitmen organisasi di RS Yadika Pondok Bambu. Besar sampel 193 orang. Penelitian dilakukan dengan menyebarkan kuesioner.Gaya kepemimpinan transformasional dialami 58% karyawan dan transaksional 42%. Karyawan yang puas 50.28%, yang tidak puas 49.7%. Komitmen afektif&normatif didapatkan pada 67% karyawan dan kontinu 33%. Terdapat hubungan antara gaya kepemimpinan dengan kepuasan kerja karyawan. Terdapat hubungan antara kepuasan kerja dengan komitmen organisasi.

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Low motivation of employees indicates the issue of leadership and job satisfaction. The high turnover of employees in RS Yadika Pondok Bambu indicates job satisfaction and commitment issues. The purpose of this study was to determine the association between leadership style and job satisfaction and association between employee job satisfaction and organizational commitment in RS Yadika Pondok Bambu. Sample size was 193 people. Research carried out by spreading questionnaire. Transformational leadership style was experienced by 58% of employees and transactional style was 42%. 50.28% of employees were satisfied, 49.7% dissatisfied. Affective and normative commitment was found in 67% of employees and 33% continuous commitment. There is an association between leadership style and job satisfaction of employees. There is an association between job satisfaction and organizational commitment."

"Penelitian ini bertujuan untuk mengetahui hubungan antara Gaya Kepemimpinan ( X1) dan Komunikasi Interpersonal (X2) dengan Motvasi Kerja Karyawan (Y) baik secara bersama-sama maupun sendiri-sendiri di PT. INDOMAS MULIA, Jakarta.Metode pengumpulan data yang dipakai adalah dengan metode survai? dengan populasi penelitian adalah seluruh karyawan tanpa Manajemen Level I pada tahun 2004. Jumlah sampel penelitian diambil dengan cara Diaproportionate Stratified Random Sampling. Data dihimpun melalui instrument bentuk kuesioner Skala Liken yang sudah diujicobakan.Walaupun memiliki keterbatasan, penelitian ini bisa memberikan manfaat bagi pengembangan ilmu pengetahuan dan pengembangan organisasi. Selain itu, penelitian ini dapat digunakan uniuk meningkatkan wawasan tentang strategi memotivasi karyawan melalui penerapan gaya kepemimpinan dan komunikasi interpersonai dalam suatu organisasi. Penelitian ini juga memberikan manfaat bagi usaha pengembangan bidang studi Administrasi dan Sumber Daya Manusia secara keseluruhan.Analisis yang digunakan untuk menjawab pertanyaan penelitian digunakan teknik analisis korelasi Rank Spearman untuk mengetahui hubungan antar variable bebas Gaya Kepemimpinan dan Komunikasi Interpersonal dengan Motivasi Kerja sebagai variable terikatnya.Hasil analisis data, disimpulkan bahwa : 1. Terdapat hubungan positif dan kuat antara Gaya Kepemimpinan dan Motivasi Kerja. Nilai koefisien korelasi bernilai positif dan kuat yang menunjukkan bahwa gaya kepemimpinan berperan cukup penting dalam meningkatkan motivasi kerja karyawan. 2. Terdapat hubungan positif dan kuat antara Komunikasi Interpersonal dan Motivasi Kerja. Nilai koefisien korelasi bernilai positif dan kuat yang menunjukkan bahwa komunikasi interpersonal berperan cukup penting dalam meningkatkan motivasi kerja karyawan."

"Faktor atasan langsung merupakan salah satu penyebab terjadinya ketidakpuasan pada karyawan, dan ketidakpuasan dapat mengarah pada keluarnya karyawan dari perusahaan (Muchinsky, 1979). Sedangkan intensi turnover merupakan suatu alat prediksi paling tepat terhadap perilaku turnover (Griffeth et al., 2000 dalam Tsui & Hung, 2005). Individu yang menganggap kepemimpinan atasannya sesuai harapan lebih memiliki keterikatan serta lebih menghargai pekerjaannya dan oleh karena itu memiliki kecenderungan yang lebih kecil untuk meninggalkan organisasi (Hamstra et al., 2011). PT AI merupakan sebuah perusahaan tambang yang mengalami permasalahan yaitu meningkatnya persentase turnover dari tahun ke tahun, oleh karena itu peneliti ingin mencari tahu apakah terdapat hubungan permasalahan tersebut dengan kepemimpinan para atasan di PT AI. Penelitian dilakukan dengan menggunakan kuesioner Multifactor Leadership Questionnaire (MLQ) untuk mengukur persepsi bawahan akan atasannya dan Withdrawal Cognition Questionnaire untuk mengukur intensi turnover yang dimiliki para bawahan tersebut. Hasil penelitian menunjukan adanya hubungan negatif antara kepemimpinan transformasional dengan intensi. Setelah mendapatkan hasil tersebut, peneliti melakukan intervensi berupa pemberian konseling feedback pada atasan untuk meningkatkan kepemimpinan transformasional pada atasan.

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Supervisor is a factor that can influence employee?s dissatisfaction, and employee dissatisfaction can lead to employee turnover (Muchinsky, 1979). While Intentions is a strong predictor of turnover (Griffeth et al., 2000 dalam Tsui & Hung, 2005). Individuals who percieved a fit between their hopes and their supervisors' leadership styles tend to have a higher commitment to their job and a better appreciation of their job, thus have a lower turnover intention (Hamstra et al., 2011). PT AI is a coal mining company who is facing turnover problem, the percentage of turnover is increasing year by year. Thus, this paper research intend to discover whether there is a relation between leadership and turnover intentions among employees.

This research use the Multifactor Leadership Questionnaire (MLQ) to measure leadership and Withdrawal Cognition Questionnaire to measure turnover intentions. The results shows that there is negative relation between transformational leadership and turnover. After getting the result, an intervention on leadership is conducted to inchease the transformational characteristic on leaders."

"PT P, merupakan perusahaan startup dalam bidang teknologi. Saat ini perusahaan tersebut sedang mengalami permasalahan yaitu tinggi nya persentase turnover setiap bulannya, terutama di divisi Teknologi dan Customer Service. Secara umum, Turnover pada karyawan dapat disebabkan oleh faktor individual dan faktor di luar karyawan. Salah satu faktor di luar karyawan yang mempengaruhi turnover adalah Kepemimpinan Hamstra et al., 2011 . Berdasarkan survei Organizational Blockage Inventory dan structured interview terhadap karyawan PT P, peneliti mengidentifikasi adanya kaitan antara gaya kepemimpinan transformasional pada supervisor dengan intensi turnover karyawan di divisi Teknologi dan Customer Service di PT P. Kepemimpinan supervisor diukur dengan menggunakan kuesioner Multifactor Leadership Questionnaire MLQ dan Turnover Intention Scale digunakan untuk mengukur intensi turnover para karyawan pada divisi tersebut.Hasil penelitian menunjukkan hubungan negatif yang signifikan antara kepemimpinan transformasional pada supervisor dengan intensi turnover bawahan yang artinya semakin supervisor menerapkan gaya kepemimpinan transformasional, maka intensi turnover pada karyawan pada divisi Teknologi dan Customer Service akan semakin rendah, dan semakin supervisor tidak menerapkan gaya kepemimpinan transformasional, maka intensi turnover pada karyawan pada divisi Teknologi dan Customer Service akan semakin tinggi. Berdasarkan hasil penelitian tersebut, peneliti kemudian merancang program intervensi berupa pelatihan kepemimpinan transformasional pada supervisor di divisi Teknologi dan Customer Service, dengan tujuan memperbaiki gaya kepemimpinan mereka yang kelak berdampak menurunkan intensi turnover karyawan di divisi tersebut.

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PT P is a startup technology company. Currently, the company has a high rate of turnover every month, especially in Technology and Customer Service division. In general, turnover can be caused by individual factor and external factor. One of the external factor is leadership Hamstra et al., 2011 . Based on Organizational Blockage Inventory survey and structured interview to PT P employees, researcher identified a correlation between transformational leadership style on supervisor with turnover intention employee in Technology and Customer Service division. Supervisor rsquo s transformational leadership style is measured by Multifactor Leadership Questionnaire MLQ , and staff rsquo s turnover intention is measured by Turnover Intention Scale.

The result of this study indicated a significant negative correlation between supervisor rsquo s transformational leadership style and staff rsquo s turnover intention, which means if the supervisor do not apply transformational leadership style staff rsquo s turnover intention will be increased, and if the supervisor apply transformational leadership style staff rsquo s turnover intention will be decreased. Based on this result, researcher create a transformational leadership training intervention program for supervisor to fix their leadership style in order to reduce staff rsquo s turnover intention in Technology and Customer Service division."

"Tesis ini membahas tentang gaya kepemimpinan manajer di PT. A dan PT. B. Tujuan penelitian ini dilakukan untuk mengetahui gaya kepemimpinan manajer Jepang dan manajer Indonesia serta perbedaan gaya kepemimpinan manajer Jepang dan manajer Indonesia. Penelitian dalam tesis ini adalah penelitian deskriptif kuantitatif dengan menggunakan 188 data responden. Teori yang digunakan adalah the full-range model of leadership. Hasil analisis dalam penelitian ini adalah manajer Jepang dan manajer Indonesia mempunyai dominan gaya kepemimpinan yang sama yaitu gaya kepemimpinan transformasional serta ditemukan adanya perbedaan gaya kepemimpinan pada empat dimensi; intellectual stimulation, management by exception (active), management by exception (passive) dan laissez-faire.

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This research is about leadership style of managers in PT. A and PT. B. The purposes of the thesis are to find out what leadership style of Japan and Indonesian managers are and the differences of leadership style between Japan and Indonesian managers are. The research is quantitative descriptive, which use the full-range model of leadership theory and the 188 respondent data. The results are that Japan and Indonesian managers have the same dominant of leadership style that is transformational leadership and there are the difference of leadership style between Japan and Indonesian managers in four dimensions that are intellectual stimulation, management by exception (active), management by exception (passive) and laissez-faire."

"Skripsi ini membahas pengaruh antara gaya kepemimpinan transformasional dan gaya kepemimpinan transaksional terhadap kepuasan kerja karyawan. Penelitian ini adalah penelitian kuantitatif yang menggunakan kuesioner untuk mengukur gaya kepemimpinan transformasional dan gaya kepemimpinan transaksional terhadap kepuasan kerja karyawan. Penelitian dilakukan kepada karyawan PT PJB UP Muara Karang. Setelah dilakukan uji regresi berganda, diketahui bahwa gaya kepemimpinan transformasional dan gaya kepemimpinan transaksional memiliki pengaruh yang signifikan terhadap kepuasan kerja karyawan. Untuk dapat terus maju dan berkembang, pemimpin PT PJB UP Muara Karang perlu terus menerapkan gaya kepemimpinan transformasional dan transaksional, sehingga kepuasan kerja karyawan PT PJB Muara Karang dapat terus ditingkatkan.

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This study discusses the influence between transformational leadership style and transactional leadership style about employee job satisfaction. This study is a quantitative study that used questionnaires to measure the transformational leadership style, transactional leadership style on employee job satisfaction. This study was conducted to employee of PT. PJB UP Muara Karang. After regression measurement, it is known that the transformational leadership and transactional leadership style has a significant impact on job satisfaction. The Management of PT. PJB UP Muara Karang must apply the transformational and transactional leadership style so the satisfaction of employee of Pt. PJB UP Muara Karang can be improved."