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Abstrak :
ABSTRAK
Target awal implementasi online sebanyak 10.951 wajib pajak dan baru terpasang online sebanyak 4.978 wajib pajak sedangkan kebijakan online telah berlangsung sejak tahun 2012. Online sistem terdiri dari online system BRI dan e-pos merupakan bagian dari pelaksanaan e-government yang bertujuan untuk meningkatkan pelayanan kepada masyarakat. Ketika suatu sistem berjalan sesuai dengan prinsip e-government, seharusnya masyarakat atau wajib pajak bersedia untuk dilakukan online system.

Berdasarkan hal ini, dilakukan penelitian pada level implementasi menggunakan teori Grindle. Yang menjadi variable penelitian adalah isi kebijakan dan lingkungan implementasi. Selain itu juga dilakukan penelitian kesesuaian online system dengan penerapan e-government dengan menggunakan pedoman OECD.

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ABSTRACT
Initial targets of online implementation as much as 10 951 taxpayers and currently online as much as 4,978 taxpayers whereas this policy has been going on since 2012. Online system consists of an online system BRI and e-Pos is part of the implementation of e-government which aims to improve services to community. When a system is running in accordance with the principles of egovernment, community or taxpayers should be willing to do online system.

Based on this, the research conducted at the level of implementation using Grindle theory. Which becomes variable research is the contents of the policy and implementation environment. It also conducted research online system conformity with the implementation of e-government by using the OECD guidelines.

Abstrak :
ABSTRAK
Pengintegrasian sistem informasi ke dalam sistem pemungutan pajak daerah dilakukan BPKD Kota Tangerang dalam rangka pemanfaatan teknologi informasi yang bertujuan untuk memberikan kemudahan kepada wajib pajak dalam pelaksanaan kewajiban perpajakan. Skripsi ini membahas mengenai implementasi pemungutan pajak restoran dengan sistem online di Kota Tangerang. Tujuan dari skripsi ini adalah untuk mengetahui bagaimana implementasi pemungutan pajak restoran dengan sistem online di Kota Tangerang berdasarkan konsep dan teori yang relevan. Selain itu skripsi ini bertujuan untuk menjabarkan kendala yang dihadapi pada implementasinya. Pendekatan yang digunakan dalam penelitian ini adalah pendekatan post-positivist dengan jenis penelitian deskriptif serta metode pengumpulan data berupa studi pustaka dan studi lapangan. Berdasarkan konsep implementasi kebijakan Edwards III, implementasi pemungutan pajak restoran dengan sistem online di Kota Tangerang masih kurang baik, hal ini disebabkan oleh berberapa kendala antara lain adalah sosialisasi yang tidak merata, masalah komunikasi dan masalah sumber daya. Kendala yang terdapat pada variabel komunikasi adalah transmisi perintah masih terhambat oleh birokrasi, kurang kritisnya staff dalam menerima perintah/ komando dari setiap atasannya dan kurangnya pemahaman staff terhadap muatan peraturan yang ingin diimplementasikan. Kendala yang terdapat pada variabel sumber-sumber adalah kurangnya kualitas staff dan fasilitas yang dibutuhkan.

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ABSTRACT
The integration of information systems into the local tax collection system conducted BPKD Tangerang City in order to utilize information technology that aims to provide convenience for the taxpayer in fulfilling tax obligations. This paper discussed the implementation of restaurant rsquo s tax collection by online system in Tangerang City. The purpose of this paper is to explain of how is the implementation of restaurant rsquo s tax collection by online system and to outline the obstacle encountered in the implementation. The approach used in this study is a post positivist approach with descriptive research with literature review and field research as data collection techniques. Based on the policy implementation concept by Edward III, the implementation of restaurant rsquo s tax collection by online system is not been good, this is caused by several obstacles such as uneven socialization, communication problems and resource issues. Constraints contained in communication variables are transmission of command that still hampered by bureaucracy, less critical staff in receiving order command from his superiors, and lack of staff in understanding the regulatory content that want to be implemented. Constraints contained in source variables are the lack of quality staff and the facilities needed.

Abstrak :
Salah satu sarana pelaporan pajak yang diterapkan di Kota Bandung yaitu adanya kemudahan yang diberikan oleh pemerintah dalam hal pelaporan pajak secara online melalui e-SATRiA (Electronic Self Assessment Tax Reporting Application). Penelitian ini bertujuan untuk menganalisis implementasi pelaporan pajak secara online di Kota Bandung melalui e-SATRiA serta analisis faktor pendukung dan penghambatnya. Penelitian ini menggunakan pendekatan post-positivist, jenis deskriptif. Hasil penelitian menunjukkan bahwa implementasi kebijakan menggunakan teori Grindle secara umum telah memenuhi indikator yang terdiri dari 2 (dua) dimensi yaitu isi dan konteks kebijakan. Adapun indikator dari isi kebijakan yang dikemukakan oleh Grindle terdiri dari 6 (enam) yaitu (1) Kepentingan Kelompok Sasaran, (2) Tipe Manfaat, (3) Derajat Perubahan yang Diinginkan, (4) Letak Pengambilan Keperluan, (5) Pelaksanaan Program, (6) Sumber Daya yang Dilibatkan. Sedangkan konteks kebijakan terdiri dari 3 (tiga) indikator yaitu: (1) Kekuasaan, Kepentingan dan Strategi Aktor yang Dilibatkan, (2) Karakteristik Lembaga Penguasa, dan (3) Tingkat Kepatuhan dan Daya Tanggap. Namun masih terdapat salah satu indikator yang belum terpenuhi yakni derajat perubahan yang diharapkan dilihat dari sisi jumlah pengguna e-SATRiA. Dalam penelitian ini juga dijabarkan mengenai analisis faktor pendukung dan penghambat yang berasal dari pihak-pihak internal maupun eksternal. ......One of the tax reporting tool that is applied in Bandung is the convenience provided by the government in terms of online tax reporting through e-SATRiA (Electronic Self Assessment Tax Reporting Application). This study aims to analyze the implementation of online tax reporting in Bandung through e-SATRiA and analysis of supporting and inhibiting factors. This research uses a post-positivist approach, descriptive type. The results of this study indicate that policy implementation using Grindle consist of 6 (six), namely (1) Interests Affected, (2) Type of Benefits, (3) Extent of Change Envisioned, (4) Site of Decision Making, (5) Program Implementors, (6) Resources Commited. While the policy context consists of 3 (three) indicators, (1) Power, Interests and Strategies of Actors Involved, (2) Institution and Regime Characteristics, and (3) Compliance and Responsiveness. But there is still one indicator that has not been met, namely the degree of change expected from the standpoint of the number of e-SATRiA users. In this study also elaborated on the analysis of supporting and inhibiting factors originating from internal and external parties.

Abstrak :
Pengalihan kewenangan pemungutan Pajak Bumi dan Bangunan Perdesaan dan Perkotaan dari Pemerintah Pusat kepada Pemerintah Provinsi DKI Jakarta diiringi dengan pengalihan teknologi informasi berupa source code Sistem Informasi Objek Pajak SISMIOP beserta basis datanya. Pemerintah Provinsi DKI Jakarta mengembangkannya menjadi Sistem Informasi Manajemen Pajak Bumi dan Bangunan SIM PBB yang disesuaikan dengan peraturan daerah. SIM PBB didukung oleh Sistem Informasi Penunjang yaitu web pendataan online, Sistem Informasi Data SI Data , Geographic Information Systems GIS , dan e-Pajak. Penelitian ini bertujuan untuk menganalisis implementasi sistem administrasi Pajak Bumi dan Bangunan Perdesaan dan Perkotaan berbasis Teknologi Informasi di Provinsi DKI Jakarta dan faktor-faktor yang mendukung dan menghambatnya Pendekatan yang digunakan dalam penelitian ini adalah pendekatan kualitatif. Hasil penelitian adalah implementasi sistem administrasi Pajak Bumi dan Bangunan Perdesaan dan Perkotaan berbasis Teknologi Informasi di Provinsi DKI Jakarta tidak berjalan dengan optimal karena faktor-faktor yang menghambat, yaitu sumber daya manusia, peraturan, dan masyarakat. Namun, implementasi sistem administrasi Pajak Bumi dan Bangunan Perdesaan dan Perkotaan berbasis Teknologi Informasi didukung oleh perkembangan teknologi, program dan anggaran unggulan, dan kerjasama dalam berbagi data.

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The transfer of authority on the collection of Rural and Urban Land and Building Tax from the Central Government to the Provincial Government of DKI Jakarta is accompanied by the transfer of information technology in the form of source code of the Tax Object Information System SISMIOP along with its data base. The Provincial Government of DKI Jakarta developed it into a Land and Building Tax Management Information System PBB SIM that is adjusted to local regulations. SIM PBB is supported by Supporting Information System, i.e. online data web, Data Information System SI Data , Geographic Information Systems GIS , and e Pajak. This study aims to analyze the implementation of administrative system of Rural and Urban Land and Building Tax based on Information Technology in DKI Jakarta Province and the factors that support and inhibit it The approach used in this study is a qualitative approach. The result of the research is the implementation of administrative system of Rural and Urban Land and Building Tax based on Information Technology in DKI Jakarta Province is not running optimally because of the inhibiting factors, namely human resources, regulation, and society. However, the implementation of administrative system of Rural and Urban Land and Building Tax is supported by the technological developments, featured programs and budgets, and cooperation in sharing data.

Abstrak :
Pemerintah Provinsi DKI Jakarta menerapkan Sistem online atas data transaksi pembayaran Pajak Restoran, Pajak Hotel, dan Pajak Hiburan dalam rangka pengawasan pembayaran Pajak Daerah. Penelitian ini dimaksudkan untuk melakukan evaluasi penerapan sistem online Pajak Restoran, Pajak Hotel dan Pajak Hiburan di Provinsi DKI Jakarta dengan Analisis Biaya Manfaat (cost and benefit analysis) untuk memberikan gambaran apakah manfaat dari penerapan sistem online pajak dari segi pengawasan kepatuhan Wajib Pajak dalam melakukan pembayaran pajak lebih besar dari biaya yang dikeluarkan. Penelitian ini menyimpulkan bahwa penerapan Sistem Online pajak telah memberikan manfaat yang lebih besar dari biaya yang dikeluarkan.

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Jakarta administration to implement an online system for payment transaction data Restaurant Tax, Hotel Tax and Entertainment Tax in Regional Tax Payments Supervision order. This study aimed to evaluate the implementation of online systems Restaurant Tax, Hotel Tax and Entertainment Tax in DKI Jakarta Province with benefit cost analysis to give an idea whether the benefits of implementing online systems in term of taxpayer compliance monitoring of doing tax payment is greater than the cost incurred. This study concludes that the implementation of online tax system has provided grater benefits than costs.

Abstrak :
ABSTRAK
Sistem online di dalam surat keterangan asli SKA untuk tekstil dan produk tekstil adalah salah satu upaya terbaik yang pemerintah Indonesia laksanakan untuk meningkatkan kinerja ekspor.

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ABSTRACT
The online system in Certificate of Origin (COO) for textile and textile product is one of best effort that Government of Indonesia done to increase export performance.

Abstrak :
[Pelaksanaan sistem perpajakan di Indonesia berhadapan dengan terbatasnya sumber daya manusia padahal beban kerjanya sangat berat. Hal ini juga terkait dengan pemungutan pajak restoran di DKI Jakarta, beban kerja tersebut semakin bertambah sejalan dengan semakin berkembangnya keberadaan restoran di DKI Jakarta. Dengan adanya ketidakseimbangan antara jumlah wajib pajak yang harus dilayani dengan jumlah petugas wajib pajak dikhawatirkan akan terjadi kebocoran serta kecurangan dalam pembayaran dan pelaporan pajak restoran. Upaya yang dilakukan pemerintah untuk mengatasinya adalah dengan menerapkan sistem pajak online pada pembayaran dan pelaporan pajak restoran di DKI Jakarta. Penelitian ini bertujuan untuk menganalisis efektifitas sistem online pada pembayaran dan pelaporan pajak restoran di DKI Jakarta. Penelitian ini menggunakan pendekatan kuantitatif, metode pengumpulan data kualitatif dan jenis penelitian deskriptif. Hasil penelitian menyimpulkan bahwa pelaksanaan system online pada pembayaran dan pelaporan pajak restoran di DKI Jakarta menurut indikator pengukur yang digunakan peneliti berdasarkan teori Campbell, yaitu adanya keberhasilan program, keberhasilan sasaran, tingkat output dan input yang efektif dan pencapaian tujuan secara menyeluruh sudah efektif. ......Implementation of the tax system in Indonesia dealing with limited human resources when their work is very hard.. It is also related to restaurant tax in DKI Jakarta, the work is increasing in line with the growing of restaurants in DKI Jakarta. With an imbalance between the number of taxpayers who should be served by the number of taxpayers officers, it would cause concern to leakage and fraud in payment and restaurants tax reporting. The government's efforts is to implement an online system in payments and restaurants tax reporting in Jakarta. The purpose of this study is to analyze the effectiveness of the online system on payment and restaurants tax reporting in DKI Jakarta. This study uses a quantitative approach, qualitative data collection methods and descriptive research. The results of this study conclude that the implementation of an online system in payment and restaurants tax reporting in DKI Jakarta according to indicators based on Campbell's theory, namely the success of the program, the success of the target, the level of output and input which is effective and goal attainment has been effective.;Implementation of the tax system in Indonesia dealing with limited human resources when their work is very hard.. It is also related to restaurant tax in DKI Jakarta, the work is increasing in line with the growing of restaurants in DKI Jakarta. With an imbalance between the number of taxpayers who should be served by the number of taxpayers officers, it would cause concern to leakage and fraud in payment and restaurants tax reporting. The government's efforts is to implement an online system in payments and restaurants tax reporting in Jakarta. The purpose of this study is to analyze the effectiveness of the online system on payment and restaurants tax reporting in DKI Jakarta. This study uses a quantitative approach, qualitative data collection methods and descriptive research. The results of this study conclude that the implementation of an online system in payment and restaurants tax reporting in DKI Jakarta according to indicators based on Campbell's theory, namely the success of the program, the success of the target, the level of output and input which is effective and goal attainment has been effective;Implementation of the tax system in Indonesia dealing with limited human resources when their work is very hard.. It is also related to restaurant tax in DKI Jakarta, the work is increasing in line with the growing of restaurants in DKI Jakarta. With an imbalance between the number of taxpayers who should be served by the number of taxpayers officers, it would cause concern to leakage and fraud in payment and restaurants tax reporting. The government's efforts is to implement an online system in payments and restaurants tax reporting in Jakarta. The purpose of this study is to analyze the effectiveness of the online system on payment and restaurants tax reporting in DKI Jakarta. This study uses a quantitative approach, qualitative data collection methods and descriptive research. The results of this study conclude that the implementation of an online system in payment and restaurants tax reporting in DKI Jakarta according to indicators based on Campbell's theory, namely the success of the program, the success of the target, the level of output and input which is effective and goal attainment has been effective, Implementation of the tax system in Indonesia dealing with limited human resources when their work is very hard.. It is also related to restaurant tax in DKI Jakarta, the work is increasing in line with the growing of restaurants in DKI Jakarta. With an imbalance between the number of taxpayers who should be served by the number of taxpayers officers, it would cause concern to leakage and fraud in payment and restaurants tax reporting. The government's efforts is to implement an online system in payments and restaurants tax reporting in Jakarta. The purpose of this study is to analyze the effectiveness of the online system on payment and restaurants tax reporting in DKI Jakarta. This study uses a quantitative approach, qualitative data collection methods and descriptive research. The results of this study conclude that the implementation of an online system in payment and restaurants tax reporting in DKI Jakarta according to indicators based on Campbell's theory, namely the success of the program, the success of the target, the level of output and input which is effective and goal attainment has been effective]

Abstrak :
Pertumbuhan properti di Kota Bekasi selalu meningkat setiap tahunnya. Pemerintah Kota Bekasi dalam hal ini melaksanakan sistem online Bea Perolehan Hak atas Tanah dan Bangunan sebagai bentuk pemungutan pajaknya. Penelitian ini bertujuan untuk menganalisis mengenai implementasi sistem online Bea Perolehan Hak atas Tanah dan Bangunan di Kota Bekasi dan mengetahui kendala dalam implementasi sistem online Bea Perolehan Hak atas Tanah dan Bangunan tersebut. Penelitian dilakukan dengan pendekatan post-positivist, jenis penelitian deskriptif, dan teknik pengumpulan data dengan studi pustaka dan wawancara mendalam. Hasil penelitian ini menunjukan bahwa implementasi sistem online Bea Perolehan Hak atas Tanah dan Bangunan merupakan upaya modernisasi administrasi perpajakan dilihat dari beberapa aspek seperti kolaborasi dalam bentuk kerjasama dengan instansi terkait, anggaran untuk perbaikan dan perawatan sistem, keterbukaan dalam akses, pelibatan masyarakat dalam bentuk sosialisasi, privasi, serta monitor dan evaluasi sebagai bentuk pengawasan. Namun masih terdapat kendala dalam pelaksanaannya sehingga perlu adanya peningkatan koordinasi dan pengawasan, pemeliharaan, serta sosialisasi untuk mengantisipasi kendala yang ada. ...... Property growth in Bekasi City always increases every year. The government in this case, implement the online system of land and building title transfer duty as a form of tax collection. This study aims to analyze the implementation of land and building title transfer duty online system in Bekasi City and to know the constraints in the implementation of land and building title transfer duty online system. This research was conducted with post positivist approach, descriptive research type, and also data collection technique with literature study and in depth interview. The results of this study shows that the implementation of land and building title transfer duty online system is an effort to modernize the tax administration that can be seen from several aspects such as collaboration in the form of cooperation with related institutions, budget for maintenance and repair for system, the openness in the access aspects, community involvement in the form of socialization, privacy, and monitor and evaluation as a form of supervision. But there are still obstacles in the implementation therefore there needs to improved coordination and supervision, maintenance, and socialization to anticipate the existing constraints.