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Asna Damayanti
"Sistem Informasi Manajemen Rumah Sakit (SIMRS) adalah elemen informatika kesehatan yang berfokus terutama pada kebutuhan administrasi rumah sakit. Penggunaan SIMRS dalam operasi rumah sakit harus dapat memberikan kenyamanan, untuk mengatasi layanan dan kendala administrasi, dan untuk meningkatkan produktivitas. Penelitian ini bertujuan untuk menganalisis dampak implementasi sistem informasi terhadap produktivitas pengeluaran kas / unit bank di rumah sakit Subjek dan Metode: Ini adalah penelitian deskriptif kualitatif yang dilakukan di pusat kardiovaskular nasional Harapan Kita, Jakarta. Variabel dependen adalah produktivitas. Variabel independen adalah implementasi Sistem Informasi Manajemen Rumah Sakit (SIMRS). Data dikumpulkan dengan wawancara dan review dokumen. Hasil: Sistem manual pada pengeluaran administratif unit kas / bank menghasilkan beberapa masalah, seperti kesalahan perhitungan, kesalahan penulisan, duplikasi data, dan waktu pemrosesan yang lama. Penerapan aplikasi verifikasi pengeluaran meningkatkan akurasi perhitungan hingga 100%, menghilangkan duplikasi data, dan mempersingkat waktu pemrosesan Kesimpulan: Penerapan aplikasi verifikasi pengeluaran meningkatkan produktivitas di unit kas/bank pengeluaran dengan meningkatkan akurasi perhitungan, menghilangkan duplikasi data, dan mempersingkat waktu pemrosesan.

Health Management Information Systems (HMIS) is an element of health informatics that focuses mainly on the administrational needs of hospitals. The use of HMIS in a hospital operation must be able to provide convenience, to overcome service and to administrative constraints, and to increase productivity. This study aimed to analyze the impact of information system implementation on the productivity of the expenditure cash/ bank unit in a hospital. Subjects and Method: This was a descriptive qualitative study conducted at national cardiovascular center Harapan Kita, Jakarta. The dependent variable was performance. The independent variable was Health Management Information Systems (HMIS) implementation. The data were collected by interview and document review. Results: The manual system at the administrative expenditure cash/ bank unit yielded several issues, such as calculation error, writing error, data duplication, and long processing time. The implementation of verification aplication improved calculation accuracy up to 100%, eliminated data duplication, and shortened processing time Conclusion: The implementation of verification aplication improves productivity of the expenditure cash/ bank unit in a hospital by increasing calculation accuracy, eliminating data duplication, and shortening processing time."
2019
T53075
UI - Tesis Membership  Universitas Indonesia Library
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Devi Susanti
"Penyakit kardiovaskular merupakan permasalahan kesehatan yang dihadapi di berbagai negara di dunia. Residen menemukan berbagai macam penyakit kardiovaskuler selama praktik residensi dalam waktu satu tahun di Rumah Sakit Jantung dan Pembuluh Darah Harapan Kita antara lain Acute Coronary Syndrome (ACS) dengan STEMI, NSTEMI dan UAP, aritmia, kelainan katup, kelainan septal jantung, myxoma, aneurisma aorta dan diseksi aorta. Selama praktik residensi, Residen sebagai perawat spesialis telah menjalankan peran sebagai care provider yang diterapkan pada satu pasien kasus kelolaan utama yakni NSTEMI post operasi Coronary Artery Bypass Grafting dan 30 pasien kasus resume dengan pendekatan model adaptasi Roy dalam memberikan asuhan keperawatannya. Peran sebagai researcher dengan menerapkan EBNP menggunakan soft icepack gel dalam menurunkan nyeri dan cemas pada 12 pasien paska pembedahan jantung di ruang Intermediate Ward Bedah yang akan dilakukan pelepasan selang drain. Peran sebagai innovator telah dilakukan di ruangan ICVCU selama 5 hari dimana residen telah membuat format dokumentasi handover perawat antarshift yang dinilai efektif dan efisien dalam penerapannya.

The Cardiovascular disease is a health problems faced in various countries. Resident has found a wide range of cardiovascular disease during residency practice within a year at the Harapan Kita hospital cardiovascular including Acute Coronary Syndrome (ACS) patients with STEMI, NSTEMI and UAP, arrhythmias, valve abnormalities, abnormal septal heart, myxoma, aortic anerysme and aortic dissection. During residency practice, resident as a care provider has been implemented to one primary case patients with NSTEMI post operative coronary artery bypass grafting and 30 patients cases of resume by appliying the Roy’adaptation model in providing nursing care. Role as a researcher by applying EBNP use a soft icepack gel to reducing pain and anxiety in 12 patients after cardiac surgery at intermediate ward surgery. The role as an innovator was completed at Intermediate Cardiovascular Care Unit for 5 days, resident made a documentation format nurse handover among shift are considered effective and efficient in its application"
Depok: Fakultas Ilmu Keperawatan Universitas Indonesia, 2016
TA-pdf
UI - Tugas Akhir  Universitas Indonesia Library
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Erwin
"Tingginya angka kejadian rawat inap pasien gagal jantung memiliki resiko kejadian rawat ulang yang sama bila manajemen diri pasien gagal jantung tidak baik. Manajemen diri dipengaruhi oleh berbagai faktor yang beragam dan penelitian ingin mengetahui faktor yang berhubungan dengan manajemen diri pasien gagal jantung. Penelitian ini adalah penelitian cross sectional dengan metode pengambilan data retrospektif pada 70 pasien gagal jantung di ruang rawat jalan.
Hasil penelitian menunjukkan bahwa faktor dukungan keluarga dan faktor aktifitas pelayanan keperawatan merupakan faktor yang paling dominan dalam mempengaruhi kemampuan manajemen diri pasien gagal jantung (p value=0.000, OR=50.1, CI 95% dan p value=0.013, OR=7.3, CI 95%). Hasil penelitian menyarankan agar pelayanan keperawatan pasien gagal jantung mengutamakan program manajemen diri baik di institusi pelayanan kesehatan hingga sampai di rumah sehingga dukungan keluarga lebih optimal.

The high incidence of hospitalized patients with heart failure will have a risk of re-hospitalization rate if the self-management of patiens with heart failure is insufficient. Self-management is influenced by many factors. This study investigated factors associated with self-management of patients with heart failure.The study used a cross-sectional approach with retrospective data collection method in 70 respondents in outpatient clinics.
The results found that the factor of family support and nursing care activities are the most dominant factors influencing the ability of self-management in patients with heart failure (p value=0.000, OR=50.1, 95%CI and p value=0.013, OR=7.3, 95%CI). The results of this study suggested that in providing care of patients with heart failure, a self-management program should become a priority both for health care institutions and patients at home so that the family support is more optimal.
"
Depok: Fakultas Ilmu Keperawatan Universitas Indonesia, 2013
T35786
UI - Tesis Membership  Universitas Indonesia Library
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Oktavia Ika Putri
"[ABSTRAK
Pemeriksaan kesehatan secara umum merupakan bagian yang umum dari perawatan kesehatan di beberapa negara. Jumlah permintaan layanan kesehatan di Taiwan mengalami peningkatan selama sepuluh tahun terakhir. Kenaikan permintaan tersebut didorong oleh beberapa faktor, termasuk populasi yang semakin menua, dan peningkatan jumlah kasus penyakit kronis. Fluktuasi jumlah kedatangan peserta tes kesehatan yang tidak menentu, membuat rumah sakit sulit untuk memberikan pelayanan yang memuaskan. Rumah sakit perlu membuat strategi perencanaan, seperti manajemen kesehatan untuk menangani masalah tersebut dengan cara memprediksi kedatangan peserta uji kesehatan. Aplikasi data mining dalam perawatan kesehatan adalah pembuktian bahwa data mining dapat memberikan informasi yang sangat berguna untuk semua pihak yang terlibat dalam industri kesehatan, seperti meningkatkan kualitas pelayanan rumah sakit. Penelitian ini menggunakan pengelompokan dan aturan asosiasi untuk mengetahui pola dari data pemeriksaan penyakit cerebrovascular, dengan tujuan memprediksi kedatangan kembali peserta tes kesetahan. Algoritma Apriori pembobotan dapat mengetahui hubungan antar item menggunakan nilai support, confidence, dan bobot masing-masing item sebagai tingkat prioritas dari aturan asosiasi, karakteristik aturan asosiasi dapat diketahui, yang mana hasil tersebut dapat membantu rumah sakit dalam meningkatkan kualitas pelayanan. Pada dasarnya, data memiliki partisi yang berbeda satu sama lain, atas dasar tersebut maka dalam penelitian ini dilakukan pengelompokan sebelum dilakukan penggalian informasi menggunakan aturan asosiasi, dimana proses tersebut merupakan salah satu proses yang penting. Setiap kelompok diharapkan mengandung asosiasi tanpa kontaminasi dari bagian kelompok lain yang memiliki pola hubungan yang berbeda. Penelitian ini menggunakan metode pengelompokan hirarki yang dikenal dengan Ward?s Agglomerative yang relatif sederhana untuk dipahami. Diimplementasikan, dan tidak perlu menentukan banyaknya jumlah kelompok pada awal proses.

ABSTRACT
General health examinations are common elements of health care in some country. Taiwan demand for healthcare services has increased over the past decade. The increase has been driven by several factors, including an ageing population, and the increasing prevalence of chronic disease. The fluctuation number of examinees with unpredictable coming behavior makes hospital difficult to provide the satisfying service. Hospital needs to make strategic planning such as healthcare management to solve this problem by predicting examinee coming. Data mining applications in healthcare is the realization that data mining can generate information that very useful to all parties involved in the healthcare industry, such as improving the treatment quality of hospitals. This research used clustering and association rule task to know the pattern of cerebrovascular medical examination databases to predict examinees? re-coming. The Weighted-Apriori algorithm finds out the relationships among item sets using support, confidence, and weight of each feature as the priority rank of the association rule, the characteristic of the rule can be generated, which help the hospital to improve the service quality. The data is performed on partitions that are essentially distinct from each other is the reason why clustering performs before association rule mining is one of essential process. Each cluster would be expected to contain associations without interference or contamination from other sub groupings that have different patterns of relationships. This research used hierarchical clustering method called Ward?s agglomerative which relatively simple to understand, implement, and does not need to specify number of clusters in advance.;General health examinations are common elements of health care in some country. Taiwan demand for healthcare services has increased over the past decade. The increase has been driven by several factors, including an ageing population, and the increasing prevalence of chronic disease. The fluctuation number of examinees with unpredictable coming behavior makes hospital difficult to provide the satisfying service. Hospital needs to make strategic planning such as healthcare management to solve this problem by predicting examinee coming. Data mining applications in healthcare is the realization that data mining can generate information that very useful to all parties involved in the healthcare industry, such as improving the treatment quality of hospitals. This research used clustering and association rule task to know the pattern of cerebrovascular medical examination databases to predict examinees? re-coming. The Weighted-Apriori algorithm finds out the relationships among item sets using support, confidence, and weight of each feature as the priority rank of the association rule, the characteristic of the rule can be generated, which help the hospital to improve the service quality. The data is performed on partitions that are essentially distinct from each other is the reason why clustering performs before association rule mining is one of essential process. Each cluster would be expected to contain associations without interference or contamination from other sub groupings that have different patterns of relationships. This research used hierarchical clustering method called Ward?s agglomerative which relatively simple to understand, implement, and does not need to specify number of clusters in advance.;General health examinations are common elements of health care in some country. Taiwan demand for healthcare services has increased over the past decade. The increase has been driven by several factors, including an ageing population, and the increasing prevalence of chronic disease. The fluctuation number of examinees with unpredictable coming behavior makes hospital difficult to provide the satisfying service. Hospital needs to make strategic planning such as healthcare management to solve this problem by predicting examinee coming. Data mining applications in healthcare is the realization that data mining can generate information that very useful to all parties involved in the healthcare industry, such as improving the treatment quality of hospitals. This research used clustering and association rule task to know the pattern of cerebrovascular medical examination databases to predict examinees? re-coming. The Weighted-Apriori algorithm finds out the relationships among item sets using support, confidence, and weight of each feature as the priority rank of the association rule, the characteristic of the rule can be generated, which help the hospital to improve the service quality. The data is performed on partitions that are essentially distinct from each other is the reason why clustering performs before association rule mining is one of essential process. Each cluster would be expected to contain associations without interference or contamination from other sub groupings that have different patterns of relationships. This research used hierarchical clustering method called Ward?s agglomerative which relatively simple to understand, implement, and does not need to specify number of clusters in advance., General health examinations are common elements of health care in some country. Taiwan demand for healthcare services has increased over the past decade. The increase has been driven by several factors, including an ageing population, and the increasing prevalence of chronic disease. The fluctuation number of examinees with unpredictable coming behavior makes hospital difficult to provide the satisfying service. Hospital needs to make strategic planning such as healthcare management to solve this problem by predicting examinee coming. Data mining applications in healthcare is the realization that data mining can generate information that very useful to all parties involved in the healthcare industry, such as improving the treatment quality of hospitals. This research used clustering and association rule task to know the pattern of cerebrovascular medical examination databases to predict examinees’ re-coming. The Weighted-Apriori algorithm finds out the relationships among item sets using support, confidence, and weight of each feature as the priority rank of the association rule, the characteristic of the rule can be generated, which help the hospital to improve the service quality. The data is performed on partitions that are essentially distinct from each other is the reason why clustering performs before association rule mining is one of essential process. Each cluster would be expected to contain associations without interference or contamination from other sub groupings that have different patterns of relationships. This research used hierarchical clustering method called Ward’s agglomerative which relatively simple to understand, implement, and does not need to specify number of clusters in advance.]"
Depok: Fakultas Teknik Universitas Indonesia, 2015
T44552
UI - Tesis Membership  Universitas Indonesia Library
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Syahrul
"Prevalensi kematian yang disebabkan oleh gangguan sistem kardiovaskuler semakin meningkat. Perawat spesialis dapat berperan sebagai pemberi asuhan keperawatan, pendidik, konsultan, dan peneliti untuk mencegah peningkatan jumlah morbiditas dan mortalitas pasien CAD. Praktik residensi spesialis keperawatan medikal bedah selama 1 tahun 2 semester bertujuan untuk menerapkan dan mendalami peran perawat spesialis dengan pendekatan Theory of Comfort Katharine Kolcaba. Peran sebagai pemberi asuhan keperawatan diterapkan pada 30 pasien gangguan sistem kardiovaskuler dan satu pasien kasus kelolaan utama STEMI dengan IVS ruptur yang menjalani CABG dan repair IVS rupture. Peran sebagai pendidik dijalankan dengan pembimbingan perawat sejawat dan mahasiswa keperawatan. Peran sebagai peneliti dijalankan dengan menerapkan tindakan keperawatan berbasis pembuktian ilmia evidence-based nursing yaitu tindakan guided imagery untuk menurunkan respon psikofisiologis kecemasan pasien yang menjalani kateterisasi jantung elektif. Peran sebagai inovator dijalankan dengan menerapkan format pengkajian awal, intervensi, implementasi, dan monitoring kecemasan pasien yang menjalani CABG. Hasil analisis praktik residensi menunjukkan bahwa Theory of Comfort efektif digunakan sebagai pendekatan dalam gangguan sistem kardiovaskuler pada pasien dengan gangguan sistem kardiovaskuler untuk meningkatkan tingkat kenyamanan dan terapi guided imagery efektif diterapkan untuk menurunkan respon psikofisiologis kecemasan pasien yang menjalani kateterisasi jantung elektif. Selain itu, format pengkajian awal, intervensi, implementasi, dan monitoring kecemasan dapat diterapkan untuk pasien yang menjalani CABG.

Abstract The prevalence of deaths caused by cardiovascular disorders are increasing. Specialist nurses can take the role as care provider, educator, consultant, and researcher in order to prevent an increase of morbidities and mortalities of patients with Coronary Artery Disease. Practice of medical surgical nursing residency held for 1 year 2 semesters aims to implement and explore the role of specialist nurses. Role as care providers applied to 30 patients with disorders of the cardiovascular system and the main case patients managed with IVS rupture STEMI who underwent CABG and repair IVS rupture. Role as educators is performed by coaching colleagues and nursing students. Role as researchers is performed by implementing evidence based nursing in the form of guided imagery to reduce the psychophysiological anxiety responses of patients undergoing elective cardiac catheterization. Role as an innovator is accomplished by the format of the initial assessment, intervention, implementation, and monitoring the anxiety of patients undergoing CABG. Results of the analysis showed that the residency practice using Kolcaba rsquo s Comfort Theory effectively to increase the level of comfort on patients with disorders cardiovascular system. Guided imagery therapy effectively to reduce psychophysiological anxiety response of patients undergoing elective cardiac catheterization. The format of the initial assessment, intervention, implementation, and monitoring of anxiety can be applied to patients undergoing CABG."
Depok: Fakultas Ilmu Keperawatan Universitas Indonesia, 2016
SP-pdf
UI - Tugas Akhir  Universitas Indonesia Library
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Anasthasia Giovanny
"ABSTRAK
Lifeguard memiliki peranan sangat penting dalam menjaga keselamatan para pengujung pada wahana permainan waterpark. Wahana permainan waterpark merupakan salah satu permainan yang banyak digemari masyarakat, tetapi memiliki risiko tinggi terhadap keamanan dan keselamatan pengunjung. Oleh karena itu, dibutuhkan lifeguard yang memiliki kinerja prima, terutama dalam mengidentifikasi kejadian-kejadian kritis agar tidak menimbulkan akibat yang lebih fatal. Dalam mendukung kemampuan lifeguard untuk mengidentifikasi kejadian-kejadian kritis, maka pihak pengelola memiliki peranan penting dalam mewujudkan rasa aman dan nyaman bagi lifeguard, antara lain dengan mengusahakan adanya manajemen kesehatan dan keselamatan kerja yang baik. Selain itu, juga penting memperhatikan stressor dalam lifeguard, terutama akibat suhu yang panas heat stress dan bekerja yang pada umumnya tanpa ada rotasi time on task . Oleh karena itu penelitian ini bertujuan untuk melihat pengaruh manajemen kesehatan dan keselamatan kerja dan stres heat stress dan time on task terhadap kinerja lifeguard dalam mengidentifikasi kejadian-kejadian kritis serta mencari kombinasi optimal dari ketiga faktor tersebut agar dapat dipertimbangkan dalam meningkatkan kinerja lifeguard. Penelitian ini dianalisis dengan menggunakan metode Design of Eksperiment DOE 3 faktor dengan setiap faktor 2 level. Hasil penelitian ini membuktikan bahwa manajemen kesehatan dan keselamatan kerja, heat stress dan time on task berpengaruh signifikan terhadap kinerja lifeguard dalam mengidentifikasi kejadian-kejadian kritis. Kombinasi untuk dapat menghasilkan kinerja lifeguard yang paling optimal dalam mengidentifikasi kejadian-kejadian kritis yaitu pada manajemen K3 tinggi, suhu < 28oC, dan rotasi setiap 30 menit sekali. Hasil penelitian ini selanjutnya diharapkan dapat memberikan masukan yang berarti bagi pengelola wahana permainan waterpark dalam meningkatkan kinerja lifeguard, khususnya dengan cara memperbaiki sistem manajemen K3, merancang pos jaga agar memiliki suhu ideal untuk kenyamanan lifeguard, dan pengaturan rotasi pengawasan untuk meminimalkan kejenuhan lifeguard.

ABSTRACT
Lifeguard has a very important role in safeguarding the safety of the visitors on waterpark rides. Waterpark is one of the most popular in the community, but it has a high risk for the security and safety of visitors. Therefore, it takes a lifeguard that has excellent performance, especially in identifying critical events, so that not to cause more fatal consequences. In support of the lifeguard 39 s ability to identify critical events, its important the waterpark rides managers in realizing a sense of secure and confort for the lifeguard, among others, by ensuring good health and safety management. In addition, it is also important to pay attention to the lifeguard stressors, especially due to the temperature of the heat heat stress and work in general without any rotation time on task . Therefore, this study aims to examine the effect of health and safety management and stress on the lifeguard performance in identifying critical events and to find the optimal combination of these three factors to be considered in improving the lifeguard performance. This research was analyzed by using 3 factor Design of Experiment DOE with each 2 level factor. The results of this study prove that health and safety management, heat stress and time on task significantly influence the lifeguard performance in identifying critical events. The combination to produce the most optimum lifeguard performance in identifying critical events is on high health and safety management, temperature "
2017
T48241
UI - Tesis Membership  Universitas Indonesia Library
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Omo Abdul Madjid
"Dalam pelayanan kesehatan, peranan Fasilitas Kesehatan Primer yang berhadapan langsung dengan masyarakat sangat penting. Kompetensi personal fasilitas pelayanan kesehatan dalam tatakelola pelayanan khususnya di fasilitas pelayanan primer masih terbatas. Hal itu disebabkan pembekalan melalui pendidikan dan pelatihan belum memenuhi kebutuhan kompetensi manajemen akibat kurikulum pendidikan dan pelatihan yang belum dirancang dan dilaksanakan sesuai dengan kebutuhan dan harapan masyarakat.
Penelitian ini merupakan penelitian terapan bertujuan mengembangkan model manajemen peningkatan mutu terpadu pelayanan di Fasilitas Kesehatan Primer.
Penelitian menggunakan metode  Kombinasi Kuantitatif-Kualitatif (Mixed Methods) dan rancangan  sequential explanatory. Penelitian ini terdiri dari dua tahap yaitu, tahap penelitian kuantitatif bertujuan menilai mutu layanan dari sisi pelanggan dengan rancangan potong lintang. Tahap penelitian kualitatif bertujuan menilai mutu dari sisi penyedia. Responden penelitian kuantitatif adalah akseptor penerima pelayanan KB AKDR Pasca Persalinan di Fasilitas Kesehatan Primer di Jakarta. Responden penelitian kualitatif adalah tim petugas di Fasilitas Pelayanan Primer dan Pakar di bidang Keluarga Berencana. Pengumpulan data penelitian kuanititatif menggunakan kuesioner yang telah divalidasi. Pengumpulan data penelitian kualitatif menggunakan metode wawancara mendalam menggunakan instrumen maturitas organisasi dan penilaian oleh pakar menggunakan metode Delphi.  Model akhir manajemen peningkatan mutu terpadu dikembangkan dari model awal yang disusun berdasarkan tinjauan pustaka.
Berdasarkan kepuasan pelanggan sebanyak 141 (81,1%) responden merasa puas, 35 (19,9%) responden merasa tidak puas. Berdasarkan keselamatan pasien 166 (94,3%) responden menyatakan keselamatan baik, 10 (5,7%) responden menyatakan keselamatan kurang. Pada penilaian mutu dari sisi pelanggan variabel yang memengaruhi mutu adalah regulasi dan standarisasi, sarana prasarana, komunikasi efektif dan kepemimpinan klinik. Pada penilaian mutu dari sisi penyedia dengan penilaian maturitas proses dan maturitas organisasi masing-masing pada tingkat pertama dan kedua dari empat tingkat maturitas. Dari model awal berdasarkan tinjauan pustaka dan hasil penelitian disintesis model akhir Manajemen Peningkatan Mutu Terpadu di Fasilitas Kesehatan Primer.
Simpulan: Telah berhasil dikembangkan model Manajemen Peningkatan Mutu Terpadu (M-PMT) di fasilitas Kesehatan Primer yang merupakan perangkat manajemen fasilitas Kesehatan Primer dalam proses manajemen mutu pelayanan untuk mencapai kinerja mutu unggul. Model dikembangkan dengan pendekatan terpadu, komprehensif, holistik dan berkelanjutan. Pendekatan terpadu dalam struktur rancangan sistem sebagai komponen input. Komponen proses dengan pendekatan komprehensif dalam siklus perencanaan, pelaksanaan dan pemantauan evaluasi melalui proses pembelajaran mencapai tingkat kematangan proses dan organisasi berkelanjutan.

In health services, Primary Health Facilities plays an important role in dealing directly with the community. The personal competence of health service facilities in service governance, especially in primary care facilities, is still limited. This is due to the fact that debriefing through education and training has not met the needs of management competencies due to education and training curricula that have not been designed and implemented according to the needs and expectations of the community.
This is an applied research aimed at developing an integrated quality improvement management model of service in Primary Health Facilities.
The study combined quantitative methods and sequential explanatory design. This study consists of two stages. The quantitative research stage aims to assess the quality of service from the customer side with a cross-sectional design. The qualitative research phase aims to assess the quality of the provider. Quantitative research respondents are acceptors of contraceptive services of postnatal IUD at Primary Health Facilities in Jakarta. respondents from qualitative research team were officers at Primary Service Facilities and experts in the field of Family Planning. Quantitative research data is collected using validated questionnaires. Collecting qualitative research data using in-depth interview methods using organizational maturity instruments and expert assessment using the Delphi method. The final model of integrated quality improvement management was developed from the initial model which was compiled based on literature review.
Regarding customer satisfaction, 141 (81.1%) respondents were satisfied and 35 (19.9%) respondents felt dissatisfied. Regarding patient safety, 166 (94.3%) respondents stated safety was good and 10 (5.7%) respondents said that safety was lacking. In the quality assessment from the customer side, the variables that affect quality are regulation and standardization, infrastructure, effective communication and clinical leadership. In the assessment of quality from the provider side by assessing the process maturity and organizational maturity of each at the first and second levels of the four maturity levels. The final model of Integrated Quality Improvement Management in Primary Health Facilities is synthesized from the initial model based on literature review and the results of the study.
Conclusion: The Integrated Quality Improvement Management (M-PMT) Management model in Primary Health facilities has been successfully developed. The result is a primary health facility management tool in the service quality management process to achieve superior quality performance. The model is developed with an integrated, comprehensive, holistic and sustainable approach. Integrated approach in the structure of the system design served as as an input component. The process component with a comprehensive approach in the cycle of planning, implementing and monitoring evaluations through the learning process reaches a sustainable level of process and organization maturity."
Jakarta: Fakultas Kedokteran Universitas Indonesia, 2018
D-pdf
UI - Disertasi Membership  Universitas Indonesia Library
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Tri Wisesa Soetisna
"Tesis ini membahas kajian Penerapan Sistem Remunerasi Dan Kinerja Pelayanan bedah Jantung Dewasa Di Rumah Sakit Jantung Dan Pembuluh Darah Harapan Kita (RSJPDHK). Penelitian ini menggunakan pendekatan mixed method dengan melakukan kajian deskriftif data sekunder dan data primer dengan kuesioner self assessment dari responden terpilih, dilanjutkan Focus Group Disscusion dari informan terpilih.
Hasil penelitian menunjukkan sebagian besar SMF dan perawat tidak puas dengan beberapa hal dalam penerapan sistem remunerasi. Namun ternyata ketidakpuasan tersebut terjadi karena kekurangpahaman terhadap isi dari Keputusan Menteri Keuangan Republik Indonesia Nomor 165 Tahun 2008. Pada penelitian ini juga terlihat kinerja pelayanan bedah jantung dewasa tetap mengalami kenaikan setiap tahunnya sebelum dan sesudah penerapan sistem remunerasi.
Saran yang dapat diajukan dari penelitian ini adalah agar Kementerian Kesehatan Republik Indonesia memfasilitasi RSJPD Harapan Kita untuk memperoleh formulasi sistem remunerasi yang lebih sesuai dengan kondisi saat ini, RSJPDHK membuat sistem remunerasi yang sesuai ketentuan dan kondisi terkini, serta dilakukan sosialisasi yang baik dan evaluasi secara berkala.

This thesis studied of implementation of Remuneration System and Performance of adult cardiac surgery services in Harapan Kita Cardiovascular Hospital. This research used a mixed method approach by conducting detailed descriptive study of secondary data and primary data with self assessment questioner from selected respondent, continued with Focus Group Discussion from selected informant.
The result of the research showed that almost of functional medical staff dan nurse unsatisfied with several things in implementation of Remuneration system. However the unsatisfied due to not well informed with the content of Keputusan Menteri Keuangan Republik Indonesia No. 165/2008. But performance of adult cardiac surgery services increased for every year, before and after implementation of Remuneration System.
The researcher suggest that Ministry of Health facilitates RSJPD Harapan Kita to have remuneration system formulation that more appropriate with the present condition. RSJPD Harapan Kita make remuneration system that appropriate with regulation and the present condition that continued with a good socialization and evaluated regularly.
"
Depok: Fakultas Kesehatan Masyarakat Universitas Indonesia, 2013
T36761
UI - Tesis Membership  Universitas Indonesia Library
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Annisa Dea Sari
"ABSTRAK
Nama : Annisa Dea SariProgram Studi : Ilmu Kesehatan MasyarakatJudul : Analisis Kualitas Asuhan Keperawatan di Rawat Inap RS.Jantung danPembuluh Darah Harapan KitaPembimbing : dr. Agustin Kusumayati, M.Sc., PhdKualitas pelayanan di rumah sakit menjadi penting karena bila memiliki kualitas rendahmaka dapat membahayakan pasien. Perawat sebagai profesi yang 24 jam berhubungandengan pasien, turut menentukan mutu pelayanan. Depkes RI 2005 menyatakanpenerapan standar asuhan keperawatan untuk mengukur, memantau dan menyimpulkanapakah pelayanan sudah mengikuti persyaratan. Tujuan penelitian untuk melihatgambaran kualitas asuhan keperawatan melalui kinerja perawat. Pengukuran kualitasasuhan keperawatan dinilai melalui pelaksanaan asuhan dan pendokumentasi asuhan Muller-Staub, 2008 . Penelitian menggunakan desain deskriptf dengan cross sectionalstudy. Sampel penelitian menggunakan simple random sampling pada seluruh perawatdi rawat inap RSJPDHK sebanyak 159 orang. Pengumpulan data dilakukan melaluikuesioner dan observasi. Hasil penelitian yaitu sebanyak 56 perawat usia muda,57,2 pendidikan sarjana, 86,2 perawat perempuan, 57,2 pengetahuan baik tentangasuhan keperawatan, 64 perawat memiliki motivasi tinggi, 54,7 perawat memilikipersepsi positif, 66 perawat merasa beban kerja berat, 40,9 pelaksanaan asuhankeperawatan sesuai standard dan 63,5 pendokumentasian sesuai standar, hal inidipengaruhi oleh motivasi, pengetahuan dan beban kerja. Rekomendasi untukmanajemen keperawatan yaitu memberikan pelatihan tentang asuhan keperawatan,resosialisasi SPO pendokumentasian, bimbingan dan monitoring evaluasi penerapanstandar asuhan keperawatan.Kata Kunci : Kinerja perawat, pelaksanaan asuhan keperawatan, pendokumentasianasuhan keperawatan

ABSTRACT
ABSTRACTName Annisa Dea SariStudy Program Public HealthTitle Analysis Quality Of Nursing Care On Inpatient Ward AtNational Cardiovascular Center Hospital Harapan Kita 2018Counsellor dr. Agustin Kusumayati, M.Sc., Ph.DQuality of health services in hospitals has become important considering that patientscould be endangered by poor quality services. As a profession which requires 24 hourscontact with the patient, nurses contribute to the quality of health services. The Ministryof Health of Indonesia 2005 stated that the purpose of applying the nursing carestandard is to measure, monitor, and conclude whether or not a service has been doneaccording to the requirements. The purpose of this study is to see and understand thequality of nursing care through the nurses rsquo performance. Nursing care qualitymeasurement is assessed through the implementation and documentation of care Muller Staub, 2008 . This study is a descriptive study using cross sectional studydesign. Samples are chosen through simple random sampling on all nurses of theinpatient care at RSJPDHK, which are 159 nurses. Data collection was done throughquestionnaire and observation. Results show 56 respondents are young adult, 57,2 are bachelor graduates, 86,2 female, 57,2 have good knowledge on nursing care,64 have high motivation, 54,7 have positive perception, 66 feel to have highworkload, 40,9 implemented nursing care according to standard and 63,5 documented according to standard. These results were affected by motivation,knowledge and workload. Recommendations for the nursing management are tofacilitate training on nursing care, resocialization of the documentation SPO, guidance,and monitoring and evaluation of the standard nursing care application.Keywords Nurse performance, nursing care implementation, nursing caredocumentation"
2018
T51033
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Ardyles
"Penyakit jantung bawaan (PJB) merupakan salah satu masalah yang perlu mendapatkan perhatian khusus. Diperlukan sarana pelayanan yang memadai serta terjangkau di masyarakat. Laboratorium kateterisasi merupakan salah satu sarana penting sebagai diagnostik dan intervensi, khususnya untuk PJB. Tingginya kebutuhan pelayanan unit ini menuntut utilisasi yang optimal. Utilisasi yang tidak efisien akan memperlama waktu tunggu tindakan, memperboros sumber daya, dan berpotensi pada pemburukan klinis pasien. Utilisasi adalah salah satu indikator non klinik di kamar operasi. Di laboratorium kateterisasi Rumah Sakit Jantung dan Pembuluh Darah Harapan Kita (RSJPDHK), utilisasi menjadi salah satu target indikator mutu pelayanan. Penelitian ini bertujuan untuk melihat utilisasi laboratorium kateterisasi pediatrik dan faktor-faktor yang berhubungan dengan hal tersebut. Dengan mengetahui utilisasi, dapat diperoleh gambaran mengenai efisiensi ruangan tersebut. Jenis penelitian ini adalah kombinasi kuantitatif dan kualitatif yang telah dilaksanakan pada Juni 2022. Data primer diperoleh melalui wawancara mendalam terhadap stakeholder yang berhubungan langsung dengan kebijakan dan implementasi unit pelayanan, sedangkan data sekunder didapatkan melalui catatan register unit, rekam medis, regulasi, dan dokumen objek penelitian lainnya berdasarkan variabel mulai prosedur pertama, jeda waktu antar tindakan, waktu selesai prosedur terakhir, dan jumlah pasien harian. Variabel tersebut juga dianalisis dari sisi Standar Prosedur Operasional (SPO), Sumber Daya Manusia (SDM), dan fasilitas. Hasil penelitian ini menunjukkan angka utilisasi 81,21%, melebihi target bila diukur menurut indikator mutu RSJPDHK. Faktor-faktor yang berhubungan, antara lain jumlah prosedur harian, jenis prosedur, dan waktu selesai prosedur terakhir (p-value < 0,05). Kesimpulan penelitian ini adalah utilisasi unit ini masih perlu ditingkatkan dan target utilisasi 70% atau tujuh jam per hari perlu ditinjau ulang untuk ditingkatkan agar menampung jumlah prosedur yang lebih banyak dan mengurangi waktu tunggu pasien. Sebagai saran, perlu perubahan sistem pengaturan pelaksanaan tindakan, mulai dari sistem penjadwalan, jumlah dan pengelompokan prosedur harian, revisi shift kerja non medis, hingga evaluasi berkala target utilisasi ruang kateterisasi pediatrik.

Congenital heart disease (CHD) is a disease that requires special attention. Consequently, adequate facilities and affordable services for the general public are necessary. Catheterization laboratories are essential facilities in performing diagnosis and intervention, especially for CHD. The high demand for service of these units demands optimal utilization. Inefficient utilization will prolong waiting time, waste resources, and potentially worsen patients' clinical condition. Utilization is a non-clinical indicator in operating theatres. In the catheterization laboratory at Harapan Kita Heart and Vascular Hospital (RSJPDHK), utilization is one of the target indicators for service quality. This study aimed to examine the utilization of the pediatric catheterization laboratory and its related factors. By understanding its utilization, a better overview of room efficiency can be obtained. The research combined quantitative and qualitative methods and was carried out in June 2022. Primary data were obtained through in-depth interviews with relevant stakeholders who were directly related to the policy and implementation of service units. Secondary data were acquired through unit register records; medical records; regulations and research object documents; other variables based on the start of the first procedure; the time lag between procedures; the time of completion of the last procedure; and the number of daily patients. These variables were also analyzed in terms of standard operating procedures (SPO), human resources (HR), and facilities. The study results indicated a utilization rate of 81.21%, which exceeds the target based on the RSJPDHK quality indicators. The related factors included the number of daily procedures, the type of procedure, and the time of the last procedure (p-value <0.05). This study concludes that the utilization of the unit still requires further enhancement, and the utilization target of 70% or seven hours per day needs to be reviewed to accommodate a greater number of procedures and reduce patient waiting time. We suggest changes to the regulatory system for the implementation of several initiatives, including the scheduling system, the number and grouping of daily procedures, the revision of non-medical work shifts, as well as periodic evaluations of pediatric catheterization room utilization targets."
Depok: Fakultas Kesehatan Masyarakat Universitas Indonesia, 2022
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