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"Keselamatan pasien merupakan hal yang sangat mendasar dalam pelayanankepada pasien di rumah sakit. Sebagai langkah awal dalam upaya meningkatkankeselamatan pasien di rumah sakit adalah dengan mengukur budaya keselamatanpasien. Tujuan penelitian ini adalah untuk mengetahui hubungan kepemimpinantransformasional, kerjasama tim, dan kesadaran individual dengan budaya keselamatanpasien di Rumah Sakit Prima Medika RSPM Denpasar. Metode yang digunakanadalah metode campuran mix method. Pendekatan kuantitatif menggunakan jenispenelitian potong-lintang cross-sectional. Kuesioner dibagikan kepada sampelsebanyak 218 responden. Pada pendekatan kualitatif dilakukan penelusuran lebih lanjutterhadap hal-hal yang dirasa masih belum terjawab, untuk melengkapi penjelasan hasilpenelitian kuantitatif. Analisis statistik menggunakan Structural Equation Modelling SEM, dengan program STATA-SE 12.1. Wawancara mendalam dilakukan denganDireksi RSPM dan pegawai yang terkait, untuk konfirmasi hasil penelittian. Hasilanalisis menunjukkan variabel independen yang saling berhubungan yaituKepemimpinan Transformasional, Kesadaran Individual, dan Kerjasama Tim, danketiganya berhubungan secara bemakna dengan variabel dependen BudayaKeselamatan Pasien p.

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Patient safety is very basic in the service to patients in the hospital. As a firststep in improving patient safety in hospitals is by measuring the patient 39 s safety culture.The purpose of this research is to know the relationship of transformational leadership,teamwork, and individual awareness to patient safety culture at Prima Medika Hospital RSPM Denpasar. The method used is mix method. The quantitative approach usescross sectional research. Questionnaires were distributed to a sample of 218respondents. In a qualitative approach, further searches on things that remainunanswered, to complement the explanation of the results of quantitative research.

Statistical analysis using Structural Equation Modeling SEM, with STATA SE 12.1program. In depth interviews were conducted with the RSPM Board of Directors andrelevant employees, to confirm the results of the study. The results of the analysis showthat the independent variables are Transformational Leadership, Individual Awareness,and Team Cooperation, and all three are related significantly to the dependent variableof Patient Safety Culture p."

"Rumah sakit merupakan tempat pelayanan kesehatan yang komplek dan padat resiko, keselamatan pasien sangat penting untuk meningkatan mutu rumah sakit, salah satu caranya adalah dengan melaporkan Kejadian Tidak Diharapkan (KTD). Perawat memiliki kontak paling lama dengan pasien sehingga menjadi komponen terpenting dalam pelaporan KTD. Penelitian ini bertujuan untuk mengetahui faktor yang mempengaruhi persepsi melaporan KTD di Rumah Sakit Prima Medika Denpasar tahun 2020. Rumah Sakit Prima Medika Denpasar merupakan rumah sakit swasta tipe C. Penelitian ini merupakan penelitian kuantitatif menggunakan desain penelitian cross sectional dengan sampel penelitian 140 perawat yang dilaksanakan pada bulan Juni tahun 2020. Didapatkan gambaran persepsi perawat yang tidak pernah melaporkan KTD sebesar 63.6% karena tidak pernah menemukan kejadian KTD atau mungkin pernah mendapat kejadian KTD tetapi tidak berani mealpor. Variabel yang berhubungan signifikan dengan persepsi melaporkan KTD oleh perawat adalah variabe sikap (p value = 0.002), pendidikan (p value = 0,046), porsi beban kerja berat (p value = 0,003 ) dan porsi beban kerja ringan (p value = 0,026 ). Variabel yang paling berpengaruh adalah sikap perawat ( OR 4,33 ). Saran antara lain adalah rumah sakit menumbuhkan sikap positif perawat dalam hal melaporkan KTD dengan memberikan penghargaan kepada yang melapor, rumah sakit melakukan pelatihan keselamatan pasien secara rutin dan regular, shif kerja malam selama 12 jam perlu di evaluasi.

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Hospital is complex and full of risk medical facility. Adverse events reporting is one part of the patient safety system that has an important roles to improve the hospital’s quality. Nurses have the longest contact’s time with patients so they become the most important component in reporting the Adverse Event reporting. This study aims to determine the factors that affects perception in adverse event reporting at Prima Medika Hospital Denpasar in 2020. Prima Medika Hospital is a type C private hospital. This study is quantitative study using a cross-sectional design with 140 nurses as samples and conducted in June 2020. The nurses’s perception who never report adverses event is 63.6%, assuming they never found any adverse event or maybe have found it but not have no courage to report it. The variable that significantly associated with perceptions on adverse event reporting by nurse are attitude (p value=0.002), education (p value=0.046), and workload ( heavy workload with p value= 0.003 and light workload with p value=0.026). The most affecting variable is the nurses attitude (OR 4.33). It is proposed for the hospital to build the nurses positive attitude to report adverse events one through giving appreciation to those who report the adverse event, hospital needs to give regular patient safety training to maintain the nurse knowledge, and to revisit the 12-hour nightshift which is regarded as unusual long hours.. "

"Penilaian budaya keselamatan pasien adalah satu elemen dasar dalam meningkatkan upaya keselamatan pasien. Sangat penting untuk menilai bagaimana sikap, persepsi, kompetensi individu  dan perilaku orang / kelompok sehingga menentukan komitmen dalam meminimalkan insiden. Penelitian itu bertujuan  untuk mengetahui faktor-faktor yang berhubungan dengan budaya keselamatan pasien. Jenis penelitian ini menggunakan metode crossectional pada populasi seluruh pegawai Rumah Sakit Pusat Otak Nasional (RSPON) berjumlah 649 orang. Pengambilan sampel menggunakan teknik simple random sampling dengan besar sampel 250 orang responden. Analisis data yang dilakukan adalah analisa regresi logistik .  Hasil penelitian menunjukkan bahwa budaya keselamatan pasien di RSPON memiliki respon positif 46,8%. dalam kategori budaya kurang kuat.  Faktor dominan yang  berhubugan dengan budaya keselamatanan pasien adalah faktor pekerjaan yaitu serah terima dan pergantian shift (p=0,03) dengan dikontrol  kerjasama antara unit kerja (p = 0,035), serta faktor organisasi yaitu : manajemen SDM/staffing (p = 0,04). Disarankan agar  RSPON memperbaiki budaya keselamatan pasien  (a) mengembangkan instrumen serah terima pasien atau pekerjaan untuk keselamatan pasien, (b) mengembangkan dan mengevaluasi prosedur informasi pada serah terima terutama  perintah lisan dan telepon, (c) mengoptimalkan pergantian kerja/shift

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Patient safety culture assessment are the basic component in the patient safety improvement program. It is important to assess how attitudes, perceptions, competencies and behaviors of individuals / groups that determine the commitment to minimize the incident. The study aims to determine patient safety culture and the factors that influence it. This research used cross sectional method on the entire population RSPON numbered 649 employees to response. Sampling with simple random sampling technique and the number of sample in this research is 250 respondents. Data analysis by logistic regression. The results showed that patient safety culture in the category of culture to response less well with the positive response of 46.8%. The dominant factor affecting patient safety culture are job factor that handoff or transition and shift (p = 0.03) and control by cooperation between working units (p = 0.035), as well as organizational factors, namely:  staffing (p = 004). It is recommended to response improve patient safety culture (a) develop instruments handover of patients or work for the safety of the patient, (b) development and evaluation procedure the information on the handover mainly verbal orders and telephones, (c) optimizing the turn of the job / shift through changes in work shifts a maximum of 3 days and establish effective communication as well as their supervision in patient safety, "

"Penelitian menggunakan desain sequential explanatory melalui analisis kuantitatif menggunakan kuesioner Survei Farmasi dalam Budaya Keselamatan Pasien dari AHRQ dilanjutkan focus group discussion untuk merumuskan strategi dan kebijakan dalam membangun budaya keselamatan pasien di Instalasi Farmasi RS Santa Elisabeth Batam Kota.Analisis budaya keselamatan pasien menghasilkan 4 dimensi kategori budaya sedang yang memerlukan perbaikan keselamatan pasien serta 7 dimensi kategori budaya baik yang menjadi kekuatan dalam keselamatan pasien. Pengorganisasian ketenagaan, beban kerja dan pola kerja; konseling pasien; keterbukaan komunikasi; dan respons terhadap kesalahan menjadi kelemahan budaya keselamatan pasien yang menjadi prioritas perbaikan. Tingkat pelaporan kejadian masih rendah dan harus mendapat perbaikan.

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This research uses sequential explanatory design started from quantitative analysis using questionnaire The Pharmacy Survey on Patient Safety Culture (PSOPSC) from AHRQ followed by focus group discussion to formulate strategy to build patient safety culture.

Analysis of patient safety culture resulted in 4 dimensions of moderate cultural categories that require improvement and 7 dimensions of good cultural categories that be strength of the patient safety culture. Staffing, Work Pressure and Pace; Patient counseling; Communication openness; and Response to Mistakes is weakness of the patient safety culture that become priority improvement. Level of incident reporting is still low and need improvement."

"Kejadian Insiden Keselamatan Pasien (IKP) yang terjadi di rumah sakit dapat menyebabkan kerugian kepada pasien dan rumah sakit. IKP merupakan beban kematian dan kecacatan yang tinggi di seluruh dunia. Salah satu upaya rumah sakit untuk mengelola dan mengidentifikasi potensi risiko IKP yaitu melalui manajemen risiko proaktif dengan metode Failure Mode and Effect Analysis(FMEA). FMEA telah digunakan rumah sakit di berbagai dunia dalam mengidentifikasi risiko pada layanan baru rumah sakit. RSUD Pasar Minggu saat ini sedang mengembangkan layanan baru yaitu layanan CAPD, dimana layanan ini merupakan layanan berisiko yang tidak hanya melibatkan petugas kesehatan di rumah sakit namun pasien sendiri. Penelitian ini bertujuan untuk mengidentifikasi risiko IKP dengan metode FMEA pada layanan CAPD di RSUD Pasar Minggu dalam rangka mencegah risiko IKP terjadi. Penelitian secara kualitatif dengan pendekatan operational research. Data penelitian diperoleh dari data primer yaitu wawancara mendalam dan focus group discussion (FGD) serta data sekunder yaitu telaah dokumen. Hasil penelitian menunjukkan bahwa proses post-pemasangan akses peritoneal dan CAPD mandiri oleh pasien merupakan fokus proses penyusunan FMEA. Prioritas risiko yang ditemukan yaitu infeksi exit site/ tunnel, infeksi peritonitis, obstruksi kateter, dan leakage. Akar penyebab risiko terjadi yaitu regulasi layanan CAPD belum seluruhnya tersedia, rencana edukasi dan re-edukasi belum diterapkan, dan monitoring dan evaluasi perawatan CAPD belum ditentukan. Rekomendasi dalam pencegahan risiko tersebut yaitu melengkapi regulasi layanan CAPD pada panduan layanan CAPD, memaksimalkan rencana edukasi dan re-edukasi pasien dengan CAPD training plan matrix dan poster edukasi pasien, serta menetapkan prosedur monitoring dan evaluasi perawatan CAPD pasien.

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Patient safety incident occur in hospital can cause harm to both patients and hospital. Patient safety incident represent a significant burden of death and disability worldwide. One of the hospital’s effort to manage and identify potential risks of patient safety incident is through proactive risik management using the Failure Mode and Effect Analysis (FMEA) method. FMEA has been used by hospitals worldwide to identify risks in hospital new services. Pasar Minggu Regional General Hospital is currently developing CAPD as a new service, which is a high-risk service involving healthcare professionals and patients themselves. This research aim to identify the risk of patient safety incident using the FMEA method in CAPD at RSUD Pasar Minggu in order to prevent the incident risk. The research is qualitative research with an operational research approach. Data were obtained from primary sources through in-depth interview and focus group discussion (FGD) and secondary data through literature review. The result shows that the post insersion process of peritoneal access and patient self management in CAPD are the focus of the FMEA process. The identified priority risks found were exit site/ tunnel infection, peritonitis infection, catheter obstruction, and leakage. The root cause of the risks that occur are the incomplete of CAPD service regulatory, education and re-education plans have not been implemented, and monitoring and evaluation have not been determined. Recommendations for preventing these risks include completing CAPD regulations in the service guidelines, optimalizing patient education and re-education plans with CAPD training plan matrix and patient education poster, and establishing monitoring and evaluation procedures for CAPD patient care"

"Resume medis sebagai salah satu bentuk dokumentasi yang di produksi oleh rumah sakit bertanggung jawab secara klinis, moral, maupun hukum oleh tenaga kesehatan dalam memberikan seluruh informasi terkait pasien dari awal hingga akhir perawatan dan dinyatakan dapat pulang. Walaupun resume medis sebagai salah satu bentuk dokumentasi yang umum diproduksi oleh rumah sakit, resume medis masih dibangun secara tidak tepat dalam prosesnya. Hal ini dapat berdampak terhadap salah satu isu dunia kesehatan yaitu keselamatan pasien. Tujuan penelitian ini adalah untuk mendapatkan gambaran risiko atas ketidaklengkapan resume medis terhadap keselamatan pasien. Lebih lanjut, penelitian ini dapat digunakan untuk membantu pihak rumah sakit merumuskan kebijakan pencegahan terhadap kejadian yang mengancam keselamatan pasien saat menerima perawatan di rumah sakit atau perawatan dalam transisi. Penelitian ini menggunakan metode scoping review. Hasil penelitian akan disajikan secara kualitatif naratif dengan memanfaatkan basis data PubMed, Cochrane, Proquest, CINAHL, Google Scholar, Library UI, dan Library FKM UI. Temuan penelitian menunjukkan bahwa risiko potensial yang ditemukan melalui bukti studi yang disertakan maupun hasil tinjauan lain adalah kesalahan pengobatan, penerimaan kembali, kegagalan atau keterlambatan perawatan, literasi pasien, dan keberlanjutan perawatan. Kesimpulan penelitian ini menunjukkan kesalahan pengobatan adalah kejadian keselamatan pasien yang paling berisiko terjadi atas ketidaklengkapan resume medis. Hal tersebut menunjukkan perlu dilakukan tindakan pencegahan melalui evaluasi serta pelaksanaan program berkelanjutan terhadap dokumentasi resume medis

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Discharge summary as a form of documentation produced by the hospital is responsible clinically, morally, and legally by health workers in providing all information related to patients from the beginning to the end of treatment until they recover and get permission from their doctors to back to home. Although a discharge summary is one of the most common forms of documentation produced by the hospital, in reality, it has been still incorrectly recorded in the process. This matter can impact on one of the world's health issues, specifically on patient safety. This study aims to gain descriptive of risks of incomplete discharge summaries for patient's safety. Furthermore, this study can be used to help the hospital formulate preventive policies for the occurrence that threaten patient safety while receiving care at the hospital or care in transition. This study used a scoping review method. The results of this study will be presented in a narrative qualitative by using PubMed, Cochrane, Proquest, CINAHL, Google Scholar, Library UI, and FKM UI Library databases. Study findings revealed that potential risks found through study evidence included and the results of other literature reviews were medication errors, admissions, failure or delayed treatment, patient literacy, and continuity of care. This study concludes that medication error is the patient's safety occurrence most at risk of incomplete medical resumes. It is necessary to take precautionary measures through the evaluation and implementation of the sustainable discharge summary documentation program"

"Latar Belakang ; Pelayanan medis di instalasi bedah sentral membutuhkan biaya yang besar dan melibatkan sumber daya manusia (SDM) dari berbagai bidang ilmu meliputi SDM medis maupun SDM non medis. Adanya keterlambatan akan mengakibatkan peningkatan biaya dan mempengaruhi keselamatan pasien.Metode : Penelitian ini bertujuan menganalisa waktu pelayanan menggunakan metode metode kuantitatif dan kualitatif dengan desain retrospektif. Data kuantitatif didapatkan dari telaah dokumen dengan jumlah sampel 547 kasus operasi bedah saraf (358 kasus operasi kranial, 189 kasus operasi spinal), sedangkan data kualitatif didapatkan melalui wawancara mendalam dengan delapan informan penelitian. Analisis data dilakukan secara kuantitatif dengan uji Mann Whitney.Hasil : Didapatkan adanya keterlambatan dalam pelayanan ruang operasi bedah saraf operasi kranial 54 menit dan operasi spinal 48 menit. Didapatkan perbedaan waktu klinis, waktu non klinis dan waktu keterlambatan non klinis antara operasi kranial dan spinal. Keterlambatan dalam pelayanan ruang operasi disebabkan oleh faktor SDM, sarana prasarana dan kebijakan.Simpulan : Keterlambatan dalam pelayanan ruang operasi IBS RSPON terjadi dalam tahap proses anestesi, pemasangan monitoring saraf intraoperasi, positioning pasien, draping pasien, dan pembedahan. Keterlambatan dalam pelayanan ruang operasi IBS RSPON disebabkan oleh faktor SDM, sarana prasarana, dan kebijakan

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Background : Medical services at a central surgical installation require a large amount of money and involve human resources (HR) from various fields of knowledge including medical and non-medical human resources. Delays in the operating room causes increased costs and impacts patient safety.

Methods: This study aims to analyze the service time using quantitative and qualitative method with a retrospective design. Quantitative data was obtained from a document review with a sample of 547 cases of neurosurgery (358 cases of cranial surgery, 189 cases of spinal surgery), while qualitative data was obtained through in-depth interviews with eight research informants. Data analysis was carried out quantitatively with the Mann Whitney test.

Result: Delays found in the neurosurgery operating room service for cranial surgery and spinal surgery was 54 minutes and 48 minutes respectively. There were differences in clinical time, non-clinical time, and non-clinical time delay between cranial and spinal surgery. Delays in the OR were caused by human resource factors, equipment, and hospital policies.

Conclusion: Delays in RSPON IBS operating room services occur in the stages of the anesthesia process, installation of intraoperative nerve monitoring, patient positioning, patient draping, and surgery. Delays in RSPON IBS operating room services were caused by human resource factors, infrastructure, and policies"

"Latar belakang: Budaya keselamatan pasien terbukti merupakan faktor penting dalam keselamatan pasien di pelayanan kesehatan. Kerja sama tim perawat menjadi salah satu faktor yang mempengaruhi budaya keselamatan pasien di rumah sakit. Tujuan: penelitian ini bertujuan untuk mengetahui hubungan kerja sama tim perawat dengan budaya keselamatan pasien di Rumah Sakit Pusat Otak Nasional Jakarta. Metode: penelitian kuantitatif cross sectional dengan pengumpulan data menggunakan kuesioner Hospital Survey on Patient Safety Culture (HSOPSC) dan The Nursing Teamwork Survey (NTS) pada 160 orang perawat di unit rawat inap, rawat jalan dan kamar bedah. Hasil: penelitian ini menunjukkan bahwa sebanyak 57,5% perawat memiliki persepsi positif mengenai budaya keselamatan pasien dan sebanyak 51,3% perawat memiliki persepsi baik mengenai kerja sama tim. Terdapat hubungan kerja sama tim perawat dengan budaya keselamatan pasien (p value: 0,001) yang berbeda pada tiap strata pendidikan. Perawat berpendidikan sarjana/ ners dengan kerjasama baik berpeluang 10,28 kali lebih besar dalam budaya positif setelah dikontrol variabel usia, masa kerja dan pelatihan. Kesimpulan: kerjasama tim yang baik pada perawat terbukti memiliki keterkaitan dengan peningkatan perilaku budaya keselamatan pasien.

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Background: patient safety culture is an important aspect for quality in the healthcare setting. Nursing teamwork is one of the affecting factor of patient safety culture.

Purpose: this study aims to determine the relationship between nursing teamwork and patient safety culture at National Brain Centre Hospital.

Methods: a qualitative cross sectional survey used questionairre of Hospital Survey on Patient Safety Culture (HSOPSC) and The Nursing Teamwork Survey (NTS) were conducted. A total of 160 nurses working at inpatient, outpatient and operating room participated in the study.

Results: this research showed 57,5% of nurses have positive perception on patient safety culture while 51,3% of nurses have an adequat perception on teamwork. There was a significant correlation between teamwork and patient safety culture (p value: 0,001) in each education grade. Bachelor of Nursing Science (BSN) graduate nurses have 10,28 times of positive perception on patient safety culture.

Conclution: adequate teamwork associated with patient safety culture improvement."

"This compendium of case studies on patient safety - told from the perspective of the patient and family - illustrates 24 stories of preventable health care errors that led to irreparable patient harm. The reader is guided through a structured analysis of the events, eliciting lessons learned and strategies for preventing similar events in the future. Learning objectives for each case facilitate the reader's development of a set of core competencies related to improving safety and quality of health care.Contents"

"As a vital part of patient care delivery, patient safety culture contributes to the quality of care provided by nurses. Safe patient care is positively linked to the attitudes of nurses. This study aimed to assess the perception of nurses working in a newly established teaching hospital. A cross-sectional study involving 194 nurses from three different units was conducted by using a 24-item Hospital Survey of Patient Safety Culture. Data on gender, working unit, age, years of working, and attendance in workshops on patient safety were also collected. The majority of the nurses had a positive total score of patient safety culture. The lowest score was 76 (63%), and the highest score was 120 (96%). The awareness on patient safety culture significantly differed between gender, years of working, and working units. Post-hoc comparisons using Tukey’s HSD test yielded a significant difference between nurses from critical care units and those from medical and surgical units. The mean score and total positive score on awareness on patient safety culture of the former were higher than those of the latter. Overall, the majority of the staff nurses in International Islamic University Malaysia Medical Center had a positive total score on awareness on patient safety culture. Awareness on patient safety, which is considered crucial worldwide, should be enhanced to influence the development of a positive patient safety culture within hospitals. This implementation would directly develop high-quality care to patients and positively impact health organizations."