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"Penelitian ini bertujuan untuk melihat bagaimana interaksi/hubungan parasosial yang terjadi pada fans perempuan JKT48 melalui media sosial Twitter dan bagaimana tipologi gratifikasi yang dicari dan diperoleh dari interaksi/hubungan parasosial tersebut. Penelitian ini menggunakan teori interaksi/hubungan parasosial dari Hotorn dan Wohl untuk melihat bagaimana karakteristik, faktor, dan efek dari interaksi/hubungan parasosial fans perempuan dari idola perempuan. Dengan menggunakan tipologi gratifikasi dari McQuail, akan dipetakan gratifikasi yang dicari (gratification sought) dan diperoleh (gratification obtained) sehingga tercipta expectancy-value. Penelitian ini menggunakan paradigma post-positivisme dan merupakan penelitian kualitatif deskriptif. Teknik pengumpulan data yang digunakan adalah wawancara mendalam kepada empat fans perempuan JKT48. Penelitian ini menunjukkan bahwa melalui satu platform Twitter, fans perempuan JKT48 dapat mencari dan memperoleh berbagai gratifikasi: informasi, identitas pribadi, integrasi dan interaksi sosial, serta hiburan. Selain itu, Expetancy-value dari gratifikasi yang dicari (gratification sought) dan gratifikasi yang diperoleh (gratification obtained) menjadi dasar fans perempuan JKT48 dalam interaksi parasosial selanjutnya. Dari pencarian satu gratifikasi, fans dapat memperoleh gratifikasi yang dicari beserta gratifikasi yang berbeda. Fans sama-sama memperoleh gratifikasi integrasi dan interaksi sosial dari pencarian gratifikasi informasi dan gratifikasi identitas personal.

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This study aimed to identify the typology of gratifications sought and obtained from parasocial interactions/relationships of JKT48 female fans through Twitter. This study uses the theory of parasocial interactions/relationships from Hotorn and Wohl to see how the characteristics, factors, and effects of parasocial interactions/relationships of female fans from female idols. Through the gratifications typology of McQuail, this research tries to mapping the expectancy-value from gratifications that JKT48 female fans sought and obtained from Twitter. This study uses the post-positivism paradigm and is a descriptive qualitative study. The data collection technique used was in-depth interviews with four JKT48 female fans.

This research shows that through one Twitter platform, JKT48 female fans can find and obtain various gratifications: information, personal identity, social integration and interaction, and entertainment. Expectancy-values of gratification sought and obtained became the basis of JKT48 female fans in subsequent parasocial interactions. From searching for one gratification, fans can get the gratification sought along with different gratification. Fans both obtained the gratification of social integration and interaction from the search for information gratification and personal identity gratification."

"Summary: With The Power of Real-Time Social Media Marketing, you'll learn how to take advantage of today's "fluid" business environment and develop innovative ways to meet market demands. And here's the best part: all your toolsùFacebook, Twitter, YouTube, and other sitesùare free!"

"Tesis ini membahas kebutuhan-kebutuhan pengguna terhadap kepuasan dan niat keberlanjutan penggunaan dengan berlandaskan teori uses and gratifications. Penelitian ini merupakan penelitian kuantitatif dengan pendekatan eksplanatif. Sebanyak 405 responden dengan kriteria yaitu pengguna Twitter yang tergabung sebagai follower akun autobase @indomyfess, berhasil diperoleh dengan kuesioner yang disebar secara nline. Metode analisis deskripitif dan SEM digunakan untuk membuktikan adanya pengaruh kepuasan penggunaan terhadap niat keberlanjutan penggunaan media sosial. Mengadopsi kerangka penelitian Bae (2017), terdapat tiga hipotesis dalam penelitian ini, yaitu kebutuhan yang dicari pengguna terpuaskan. Kedua, masing-masing terpenuhinya kebutuhan berpengaruh terhadap kepuasan pengguna secara menyeluruh. Ketiga, kepuasan pengguna berpengaruh terhadap niat keberlanjutan penggunaan media sosial. Selisih gratification sought dan gratification obtained menemukan bahwa pada aspek sosialiasi, kenyamanan, dan dukungan sosial, kebutuhan pengguna terpenuhi. Kemudian hasil penelitian membuktikan bahwa kebutuhan yang terpenuhi mempengaruhi kepuasan pengguna dan kepuasan pengguna mengarah pada niat keberlanjutan penggunaan. Di masa depan, penelitian dapat menekankan faktor komunitas yang tidak dibahas mendalam pada penelitian ini.

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This study discusses the user needs towards satisfaction and intention to continue using social media based on the uses and gratifications theory. This research is an quatitative research with explanatory approach used. A total of 405 respondents with the criteria, that is Twitter users who follow autobase account @indomyfess, were successfully obtained with questionnaires distributed online. Descriptive analysis and SEM methods were used to demonstrate the effect of user satisfaction on the intention to continue using social media. Adopting research framework of Bae (2017), there are three hypotheses in this study, firstly the needs which users seek are satisfied. Secondly, the fulfillment of each need affects overall user satisfaction. Thirdly, user satisfaction affects the intention to continue using social media. Using gratification sought and gratification obtained, it found that user needs in aspect of socialization, convenience, and social support, were met. Moreover, results of the study prove that fulfilled needs affect user satisfaction and user satisfaction leads to the continuance usage for social media users. In the future, research may emphasize community factors which were not discussed in depth in this study."

"ABSTRAKSocial commerce telah mengalami perkembangan yang pesat di dunia, termasuk juga di Indonesia. Perusahaan kini dapat dengan mudah mengembangkan hubungan mereka dengan konsumen melalui halaman merek yang mereka ciptakan. Hal ini membuat social commerce menjadi sebuah isu penting dalam dunia pemasaran. Penelitian ini membahas tentang faktor-faktor yang mempengaruhi loyalitas konsumen terhadap merek yang menggunakan social commerce dari perspektif kualitas hubungan. Hasil penelitian menunjukkan bahwa kongruensi diri dan kualitas informasi dapat mempengaruhi kualitas hubungan secara positif. Namun, norma sosial dan interaktivitas tidak memiliki pengaruh signifikan terhadap kualitas hubungan. Peneliti berharap hasil penelitian ini dapat bermanfaat bagi praktisi dan akademisi dalam memberikan wawasan terkait faktor-faktor yang dapat mempengaruhi loyalitas konsumen terhadap merek yang menggunakan social commerce.

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ABSTRACTSocial commerce has experienced rapid growth in the world, including in Indonesia. Companies can now easily develop their relationship with consumers through the brand page they create. This makes social commerce an important issue in the marketing world. This study discusses the factors that influence consumer loyalty to brands that use social commerce from the perspective of relationship quality. The results showed that self congruence and information quality have a positive effect on relationship quality. However, social norms and interactivity have no significant effect on relationship quality. Relationship quality is found to affect brand loyalty. This research is expected to be useful for practitioners and academics in providing insight into the factors that can affect consumer loyalty to brands that use social commerce."

""This book collates different viewpoints on how social networking sites can be integrated in education, highlighting both formal and informal uses of social interaction tools as learning tools"-- Provided by publisher."

"[This topical book examines and tests the complexities of unintended consequences of social media that often impact brands and companies from both an economic and a reputational lens. This book introduces the term “corporate cancel culture,” highlighting the growing trend among customers to leverage social media to communicate their grievances with companies. This book reports challenges of social media platforms to brands and companies. The challenges addressed entail including social media trolls, the power of influencers, the dark web, cancel culture in sports due to political constraints, social media influencer livestreams, and misinformation. Written by a team of experts from North America, Europe, South America, and Asia, this book showcases real‑world expertise in marketing, branding, consumer psychology, economics, and communication. This book also considers solutions for brands and companies who need to address the dark side of social media by offering insights on fostering accountability among brands and business leaders and providing a roadmap to mitigate consumer resistance.Corporate Cancel Culture and Brand Boycotts: The Dark Side of Social Media for Brands is a must read for students of psychology, marketing, public relations, management, and social media. It will also be of interest to users of social media – both consumers and business/organizations. It is especially valuable for marketing/advertising professionals, social media professionals/influencers, and business executives. It is designed to be read alongside The Dark Side of Social Media: A Consumer Psychology Perspective., This topical book examines and tests the complexities of unintended consequences of social media that often impact brands and companies from both an economic and a reputational lens. This book introduces the term “corporate cancel culture,” highlighting the growing trend among customers to leverage social media to communicate their grievances with companies. This book reports challenges of social media platforms to brands and companies. The challenges addressed entail including social media trolls, the power of influencers, the dark web, cancel culture in sports due to political constraints, social media influencer livestreams, and misinformation. Written by a team of experts from North America, Europe, South America, and Asia, this book showcases real‑world expertise in marketing, branding, consumer psychology, economics, and communication. This book also considers solutions for brands and companies who need to address the dark side of social media by offering insights on fostering accountability among brands and business leaders and providing a roadmap to mitigate consumer resistance.Corporate Cancel Culture and Brand Boycotts: The Dark Side of Social Media for Brands is a must read for students of psychology, marketing, public relations, management, and social media. It will also be of interest to users of social media – both consumers and business/organizations. It is especially valuable for marketing/advertising professionals, social media professionals/influencers, and business executives. It is designed to be read alongside The Dark Side of Social Media: A Consumer Psychology Perspective.]"