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C Yekti Praptiningsih
Faktor-faktor yang berhuhungan dengan kemampuan komunikasi petugas poliklinik puskesmas dengan ibu balita ISPA di Kahupaten Bogor, Jawa Barat tahun 2000
"Infeksi Saluran Pernafasan Akut atau ISPA mengakibatkan sekitar 4 juta kematian balita di negara berkembang. Di Indonesia ISPA bawwb, khususnya pneumonia mengakibatkan kematian sekitar 150.000 balita per tahun. Namun sesuai dengan hasil penelitian di Indramayu pula bahwa upaya penurunan mortalitas karena ISPA khususnya pneumonia dapat dicapai sebesar 25% jika program memberi masukan secara memadai kepada ibu. Yang dimaksud dengan memberi masukan kepada ibu adalah melakukan komunikasi dan pemberian informasi dengan ibu sebagai sasaran.
Dalam Program Pemberantasan Penyakit (P2) ISPA untuk penanggulangan pneumonia balita, bentuk komunikasi antar pribadi merupakan bagian yang tidak terpisahkan dari penatalaksanaan kasus ISPA yang tepat dan benar. Efektifitas tatalaksana kasus ISPA sangat ditentukan oleh dilaksanakannya pesan yang disampaikan oleh petugas kesehatan kepada ibu secara tepat dan benar. Agar ibu dapat melaksanakan pengobatan dan perawatan penunjang di rumah secara benar, maka petugas kesehatan harus mampu berkomunikasi secara efektif.
Untuk itu perlu kiranya dilihat sejauh mana kemampuan petugas kesehatan dalam melakukan komunikasi sebagai bagian dari pelaksanaan tugas tenaga kesehatan di Puskesmas yang merupakan ujung tombak pelayanan kesehatan di Indonesia. Penelitian ini akan melihat sejauh mana kemampuan petugas poliklinik puskesmas dalam komunikasi dengan ibu balita yang menderita ISPA yang datang ke Puskesmas, serta melakukan telaah faktor-faktor yang berhubungan dengan kemampuan komunikasi petugas kesehatan khususnya kepada ibu balita yang menderita ISPA.
Jenis desain penelitian ini adalah Cross Sectional. Populasi penelitian sekaligus merupakan sampel penelitian adalah petugas poliklinik puskesmas yang berada di seluruh Kabupaten Bogor yang berjumlah 202 petugas.
Data dikumpulkan dengan cara observasi petugas pada waktu melakukan pelayanan kepada pasien balita ISPA dan wawancara dengan petugas tersebut, kemudian dianalisa menggunakan piranti lunak program EPI INFO versi 6.0 dan program STATA versi 3.1.
Dari hasil penelitian didapatkan proporsi petugas poliklinik puskesmas di kabupaten Bogor yang mampu berkomunikasi dengan ibu balita ISPA sebesar 41,1% petugas. Hasil analisis bivariat menunjukkan tidak adanya hubungan yang bermakna antara variabel umur, lama masa kerja, asal daerah, penguasaan bahasa, sikap terhadap pesan, variabel pendidikan, pelatihan, pengetahuan komunikasi, membaca pedoman, ketersediaan pedoman dan ketersediaan media komunikasi dengan kemampuan komunikasi petugas poliklinik puskesmas di kabupaten Bogor. Hasil akhir penelitian ini menunjukkan bahwa variabel pengetahuan ISPA dan supervisi berperan atau berhubungan erat terhadap kemampuan komunikasi petugas dengan ibu balita ISPA, sehingga hasil ini dapat menjadi pertimbangan dalam membuat kebijaksaan dalam upaya meningkatkan kemampuan komunikasi petugas.
Factors Related to Communication Skills of Health Workers Providing Health Services For Mothers of Young Children with Acute Respiratory Infections (ARI) In Bogor District, West Java, year 2000The Acute Respiratory Infection (ARI) disease has caused 4 million deaths of under-fives in developing countries. In Indonesia, as one of developing countries, 150.000 children under-fives die due to pneumonia annually.
Based on a study conducted in Indramayu district, West Java, deaths caused by pneumonia can be reduced to 25% if mothers of the sick child are given appropriate and adequate information about the disease. A good communication needs to be conducted between health personnel and mother of young children whereas the mother is treated as the target of the communication.
In the ARI Control Program, inter-personal communication between health personnel and mothers is an essential part that can not be separated from the implementation of ARI Case Management. The successful way in doing this thing lies when the health personnel can give appropriate and correct information on how to give drugs and home care treatment to mothers effectively so that mothers understand and are able to practice at home.
It is thus necessary to find out how far the health personnel, as the first line of health provider in community, can perform their communication skills which is part of their main responsibilities at health center.
This research is meant to find out skills of health personnel working at the policlinic of Health Center (HC) in communicating with mothers of the sick child with ARI also factors related to skills of health personal in communicating with the mothers.
The study was done in cross-sectional design. The populations studied, which were also a research sample, were those working at the policlinic HC in Bogor district amounting to 202 personnel.
Data were collected by interviewing and observing the health personnel in giving the services to the patient, and then analyzed using EPI INFO software program version 6.0 and STATA program version 3.1.
The result shows that only 41.1% of HC personnel have good communication skills to communicate with mothers of sick young children with ART. The Bivariat analysis there is no significant correlation of age, duration of work, district of origin, language capability, behavior of message, education, training, communication knowledge, guidelines reading, provision of guidelines and communication media with the capabilities or communication skill of health personnel at the HC policlinic in Bogor district.
The final result shows that variable of ART knowledge and supervision have role and close relationship to the communication skills of health personnel. It is hope this result would be a consideration in making future policies to improve health personnel communication skills."
Universitas Indonesia, 2000
T5756
UI - Tesis Membership  Universitas Indonesia Library
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Endang Sri M. Basuki
Komunikasi petugas kesehatan dengan klien dalam pelayanan kedokteran di Indonesia
Depok: UI-Press, 2010
PGB 0055
UI - Pidato  Universitas Indonesia Library
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I Wayan Kustiko
Gambaran motivasi perawat dalam melakukan komunikasi terapeutik di Rumah Sakit Mitra Keluarga, Kemayoran, Jakarta
"Komunikasi terapeutik adalah cara yang dipergunakan oleh perawat dalam menyampaikan pesan dan dapat menyelesaikan masalah kesehatan individu (klien). Komunikasi terapeutik memiliki tahapan atau fase terdiri dri fase orientasi, fase kerja, dan fase terminasi. Pada waktu melakukan komunikasi terapeutik perawat perlu memiliki motivasi. Motivasi merupakan dorongan untuk melakukan sesuatu perilaku. Penelitian ini bertujuan melihat gambaran motivasi perawat dalam melakukan komunikasi terapeutik di RS Mitra Keluarga Kemayoran Jakarta.
Penelitian menggunakan desain deskripsi sederhana., dengan menggunakan alat ukur kuesioner dan dilakukan analisa univariat dengan sample 50 responden perawat yang bekerja di ruang rawat inap. Distibusi hasil penelitian yang mempengaruhi tingkat motivasi pada perawat responden antara lain yaitu latar belakang pendidikan terbanyak adalah D3 Keperawatan sebanyak 43 orang (96%), selebihnya masing - masing sebanyak 1 orang dengan pendidikan SPK dan S1 Keperawatan (2%).
Hasil tingkat motivasi perawat yang memiliki nilai kuesioner > 67,5 sebanyak 49 orang ( 250% responden ). Hasil analisa penerapan fase - fase komunikasi terapeutik diperoleh hasil penerapan fase orientasi dan fase kerja masing - masing sebesar 98%, dan penerapan fase terminasi sebesar 92%.
Sehingga dapat disimpulkan perawat RS Mitra Keluarga Kemayoran memiliki tingkat motivasi yang tinggai dalam melakukan komunikasi terapeutik. Berdasarkan hasil penelitian, peneliti memberikan rekomendasi salah satunya ke RS Mitra Keluarga Kemayoran untuk memberikan reward / penghargaan kepada perawat sehingga perawat dapat mempertahankan kualitas pelaksanaan komunikasi terapeutik.
Therapeutic communication is a method used by nurse to send a massage and to solve individuals or patients problems in health care. Therapeutic communication consists of three phases, phase of orientation, working phase and termination phase. In using therapeutic communication a nurse must have motivation. Motivation describe is a drive to do something that comes from in and out side their self to achive a matter. This research aimed to see the description of motivation of therapeutic communication that has been done by nurses at Mitra Keluarga Kemayoran Hospital Jakarta.
The research design used a simple description design with univariat analysis, consisted of 50 nursing respondents which all had duty at ward. The result of research that the mayority education of respondent were From nursing academic ( 96%), and others education came fiom SPK and Sl Nursing Program.
The result of motivation was that more than 50% nurse had a high grade of motivation. The analysis shared that of each phase of therapeutics communication is more than 98% nurse done orientation and working phase, 92% nurses had a termination phase.
At least it can be concluded that nurses at Mitra Keluarga Kemayoran Hospital Jakarta had a high motivation in implementing terapheutic commnunication toward client. This research have to been recommendation to Management Mitra Keluarga Kemayoran, should be give reward for nurses while they have implementing therapeutic connnunication."
Depok: Fakultas Ilmu Keperawatan Universitas Indonesia, 2009
TA5721
UI - Tugas Akhir  Universitas Indonesia Library
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Eden Florida
Gambaran tingkat kepuasan klien/keluarga terhadap kemampuan perawat dalam menerapkan komunikasi terapeutik di Unit Stroke RS PGI Cikini Jakarta
"Kepuasan seseorang menunjukkan terpenuhinya kebutuhan yang diinginkan, diperoleh dari pengalaman melakukan sesuatu, pekerjaan atau memperoleh perlakuan tertentu dan sesuatu sesuai kebutuhan. Kepuasan klien/keluarga terhadap layanan kesehatan dipengaruhi oleh berbagai faktor, yang diantaranya adalah kemampuan komunikasi terapeutik perawat. Penelitian ini bertujuan untuk mengetahui tingkat kepuasan klien/keluarga terhadap kemampuan perawat dalam menerapkan komunikasi terapeutik. Penelitian ini dilakukan di unit stroke RS PGI Cikini Jakarta terhadap 19 orang responden. Desain penelitian yang digunakan deskriptif sederhana. Instrumen yang digunakan untuk adalah kuesioner. Selanjutnya data yang terkumpul dianalisis dengan menggunakan analisis univariat. Hasil penelitian ini menunjukkan bahwa 84% responden menyatakan komunikasi perawat baik., 11% menyatakan cukup baik, dan 5% menyatakan kurang baik. Dari hasil analisis juga terlihat bahwa 79% responden sangat puas terhadap kemampuan perawat dalam menerapkan komunikasi terapeutik.
Satisfaction of someone show fulfilled of wanted requirement, to be obtained from experience do something work or obtain get certain treatment and something according to wanted requirement. Satisfaction of client/family to health service influenced by various factor; what among others is ability of communications nurse. Ute purpose ofthe smofv to know satisfaction of client/famib: to ability of nurse in applying terapeutic communication. This study took place in unit stroke RS PGI Cikfni Jakarta to 19 responden. The study was using descriptive design. lnstrument used for data collecting is kuesioner. The datas analised use analysis univariat. Result of this study indicate that 79% client/family very satisfied to ability of nurse in applying therapeutic communications."
Depok: Fakultas Ilmu Keperawatan Universitas Indonesia, 2009
TA5799
UI - Tugas Akhir  Universitas Indonesia Library
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Doctor - patient communication and preferred terms of address : respect and kinship system (a pragmatic study) = Komunikasi dokter - pasien dan bentuk sapaan yang disukai : hormat dan sistem kekerabatan (sebuah studi pragmatik)
"ABSTRAK
Konsep muka, cara kerja muka, dan model kesantunan dalam komunikasi dokter-pasien adalah berdasarkan pendekatan
English for Academic Purposes: medical yang terkait dengan arti muka sebagai konstruk sosial. Penelitian ini menginvestigasi sapaan dalam bentuk kata ganti orang kedua yang berdasarkan sistem kekerabatan dalam bentuk sapaan untuk menunjukkan rasa hormat dan disukai oleh pasien di Indonesia. Terdapat dua puluh enam (26) pasien
rawat-jalan pria dan empat puluh (40) pasien rawat-jalan wan
ita. Data dari kuesioner terdiri dari jenis kelamin, umur, pendidikan, status pernikahan dan bentuk sapaan dalam bentuk kata ganti orang kedua yang disukai pasien rawat-jalan. Data tersebut dianalisa menggunakan ?model interaksi?. Hasil penelitian menunjukkan akan pentingnya penggunaan bentuk sapaan dalam bentuk kata ganti orang kedua berdasarkan sistem kekerabatan untuk menunjukkan rasa hormat.Kata ganti orang kedua yang disukai oleh pasien rawat jalan adalah sebagai berikut: Bapak, Mas, Dik, Ibu, Mbak, dan
Adek. Bagi pasien rawat jalan wanita, mereka lebih menyukai
bila dipanggil Ibu daripada Mbak bila sudah menikah. Di
lain pihak, pasien rawat pria memilih Bapak, untuk yang sudah menikah, daripada Mas. Jadi dapat disimpulkan bahwa pilihan yang disukai pasien untuk bentuk kata sapaan yang berdasarkan kesantunan bukan hanya perbedaan umur namun adanya perbedaan status pernikahan. Hasil ini berbeda dengan penelitian sebelumnya yang hanya menyatakan faktor umur saja yang menentukan penggunaan kata ganti orang kedua untuk menunjukkan rasa hormat.
Abstract
The concept of face, face work and politeness model in the doctor-patient communication which is based on English for Academic Purposes: medical relied on the face as a social construct. This study investigates greeting in the form of second person pronoun based on the kinship system in terms of address to show respect as preferred by patients in Indonesia. There were twenty-six (26)
male out-patients and forty (40) female patients. Data from the questionnaire consist of patients? gender, age, education, marital status and preferred second person pronoun in terms of address. They
were analyzed using the ?interaction mode
l?. The research showed on the importance of the use of greetings in the form of second person pronoun based on kinship system to show respect preferred as follows: Father/Bapak, ElderBrother/Mas, Younger Brother/Dik, Mother/Ibu,Elder Sister/Mbak,and Younger Sister/
Adek. The married female patients prefer Mother/
Ibu rather than Older Sister/ Mbak and the married male patients prefer Father/ Bapak rather than Older Brother/Mas. Thus, the patients? choices on terms of address were based not only on age but marital status. These findings were different from the previous research as it was based on age to show respect. "
[Universitas Negeri Malang. Fakultas Sastra;Direktorat Riset dan Pengabdian Masyarakat UI, Direktorat Riset dan Pengabdian Masyarakat Universitas Indonesia], 2012
J-pdf
Artikel Jurnal  Universitas Indonesia Library
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Aji Muhawarman
Analisis formulasi kebijakan komunikasi untuk pelaksanaan program pembangunan kesehatan di Kementerian Kesehatan = Analysis of communications policy formulation on the implementation of health development program in the Ministry of Health
"[ABSTRAK
Komunikasi adalah faktor penting dalam keberhasilan implementasi
kebijakan dan program pemerintah. Untuk itu peneliti akan menganalisis
formulasi kebijakan komunikasi dalam mendukung pelaksanaan program
pembangunan kesehatan di Indonesia. Beberapa temuan dari riset nasional seperti
Survei Demografi Kesehatan Indonesia (SDKI) tahun 2012, dan Riset Kesehatan
Dasar 2013, diperkuat dengan sejumlah penelitian lainnya serta pemberitaan di
media yang menunjukkan bahwa masih terdapat kebijakan dan program kesehatan
yang belum berhasil mencapai target yang antara lain disebabkan tidak
berjalannya fungsi komunikasi secara optimal sehingga masyarakat belum bisa
memahami dan mendukung kebijakan dan program kesehatan pemerintah.
Penelitian ini menggunakan metodologi kualitatif dengan jenis deskriptif,
pengumpulan data dilakukan melalui wawancara mendalam, focus group
discussion (FGD) dan telaah dokumen. Hasil penelitian ini menemukan fakta
bahwa fungsi komunikasi yang dijalankan unit hubungan masyarakat di
Kementerian Kesehatan belum berjalan optimal oleh karena belum adanya
pedoman yang mengatur fungsi komunikasi secara terintegrasi dan komprehensif
dalam hal kelembagaan, kegiatan, tata laksana kerja dan sumber daya. Peneliti
menyarankan kepada sejumlah pihak terkait terutama Pusat Komunikasi Publik
Kementerian Kesehatan agar segera menyusun pedoman komunikasi atau
kehumasan yang dapat mengatur seluruh aspek komunikasi yang diperlukan
dalam meningkatkan pelaksanaan tugas dan fungsi selaku hubungan masyarakat,
selain itu juga memperkuat sumber daya agar lebih memadai. Peneliti juga
merekomendasikan kepada Kementerian Komunikasi dan Informatika dan
Kementerian PAN dan Reformasi Birokrasi agar menyiapkan berbagai upaya
untuk memperkuat posisi dan peranan hubungan masyarakat dalam pembangunan
nasional.
ABSTRACT
Communication is an important factor in the successful of the
implementation of government policies and programs. Therefore researcher will
analyzes the formulation of communication policy in support of the
implementation of health development program in Indonesia. Some findings in the
national research such as Indonesia Demographic Health Survey (IDHS) in 2012,
and the Basic Health Research in 2013, reinforced by a number of other studies
and news in the media indicate that there are health policies and programs that
have not succeeded in achieving the targets achievements as one of the result is
due to the ineffectiveness of the communication function so that people cannot
understand and will not support the government health policies and programs.
This research uses qualitative methodology with descriptive type, where
data collection is done through in-depth interviews, focus group discussion
(FGD), and literature studies. Results of this research found that communication
functions executed by the public relations unit of the Ministry of Health has not
run optimally because of the lack of an integrated and comprehensive guidelines
governing the communication functions in terms of institutional, activities,
governance and resources. Researcher suggests to the number of related parties,
especially to the Center for Public Communication of the Ministry of Health to
immediately formulate guidelines for communications or public relations to
regulate all aspects of communication required in advancing the implementation
of tasks and functions as public relations, and also strengthens the resources to be
more adequate. Researchers also recommend to the Ministry of Communications
and Informatics and the Ministry of Empowerment of State Apparaturs and
bureaucracy reform to prepare a variety of efforts to strengthen the position and
role of public relations in national development s;Communication is an important factor in the successful of the
implementation of government policies and programs. Therefore researcher will
analyzes the formulation of communication policy in support of the
implementation of health development program in Indonesia. Some findings in the
national research such as Indonesia Demographic Health Survey (IDHS) in 2012,
and the Basic Health Research in 2013, reinforced by a number of other studies
and news in the media indicate that there are health policies and programs that
have not succeeded in achieving the targets achievements as one of the result is
due to the ineffectiveness of the communication function so that people cannot
understand and will not support the government health policies and programs.
This research uses qualitative methodology with descriptive type, where
data collection is done through in-depth interviews, focus group discussion
(FGD), and literature studies. Results of this research found that communication
functions executed by the public relations unit of the Ministry of Health has not
run optimally because of the lack of an integrated and comprehensive guidelines
governing the communication functions in terms of institutional, activities,
governance and resources. Researcher suggests to the number of related parties,
especially to the Center for Public Communication of the Ministry of Health to
immediately formulate guidelines for communications or public relations to
regulate all aspects of communication required in advancing the implementation
of tasks and functions as public relations, and also strengthens the resources to be
more adequate. Researchers also recommend to the Ministry of Communications
and Informatics and the Ministry of Empowerment of State Apparaturs and
bureaucracy reform to prepare a variety of efforts to strengthen the position and
role of public relations in national development s;Communication is an important factor in the successful of the
implementation of government policies and programs. Therefore researcher will
analyzes the formulation of communication policy in support of the
implementation of health development program in Indonesia. Some findings in the
national research such as Indonesia Demographic Health Survey (IDHS) in 2012,
and the Basic Health Research in 2013, reinforced by a number of other studies
and news in the media indicate that there are health policies and programs that
have not succeeded in achieving the targets achievements as one of the result is
due to the ineffectiveness of the communication function so that people cannot
understand and will not support the government health policies and programs.
This research uses qualitative methodology with descriptive type, where
data collection is done through in-depth interviews, focus group discussion
(FGD), and literature studies. Results of this research found that communication
functions executed by the public relations unit of the Ministry of Health has not
run optimally because of the lack of an integrated and comprehensive guidelines
governing the communication functions in terms of institutional, activities,
governance and resources. Researcher suggests to the number of related parties,
especially to the Center for Public Communication of the Ministry of Health to
immediately formulate guidelines for communications or public relations to
regulate all aspects of communication required in advancing the implementation
of tasks and functions as public relations, and also strengthens the resources to be
more adequate. Researchers also recommend to the Ministry of Communications
and Informatics and the Ministry of Empowerment of State Apparaturs and
bureaucracy reform to prepare a variety of efforts to strengthen the position and
role of public relations in national development s;Communication is an important factor in the successful of the
implementation of government policies and programs. Therefore researcher will
analyzes the formulation of communication policy in support of the
implementation of health development program in Indonesia. Some findings in the
national research such as Indonesia Demographic Health Survey (IDHS) in 2012,
and the Basic Health Research in 2013, reinforced by a number of other studies
and news in the media indicate that there are health policies and programs that
have not succeeded in achieving the targets achievements as one of the result is
due to the ineffectiveness of the communication function so that people cannot
understand and will not support the government health policies and programs.
This research uses qualitative methodology with descriptive type, where
data collection is done through in-depth interviews, focus group discussion
(FGD), and literature studies. Results of this research found that communication
functions executed by the public relations unit of the Ministry of Health has not
run optimally because of the lack of an integrated and comprehensive guidelines
governing the communication functions in terms of institutional, activities,
governance and resources. Researcher suggests to the number of related parties,
especially to the Center for Public Communication of the Ministry of Health to
immediately formulate guidelines for communications or public relations to
regulate all aspects of communication required in advancing the implementation
of tasks and functions as public relations, and also strengthens the resources to be
more adequate. Researchers also recommend to the Ministry of Communications
and Informatics and the Ministry of Empowerment of State Apparaturs and
bureaucracy reform to prepare a variety of efforts to strengthen the position and
role of public relations in national development s;Communication is an important factor in the successful of the
implementation of government policies and programs. Therefore researcher will
analyzes the formulation of communication policy in support of the
implementation of health development program in Indonesia. Some findings in the
national research such as Indonesia Demographic Health Survey (IDHS) in 2012,
and the Basic Health Research in 2013, reinforced by a number of other studies
and news in the media indicate that there are health policies and programs that
have not succeeded in achieving the targets achievements as one of the result is
due to the ineffectiveness of the communication function so that people cannot
understand and will not support the government health policies and programs.
This research uses qualitative methodology with descriptive type, where
data collection is done through in-depth interviews, focus group discussion
(FGD), and literature studies. Results of this research found that communication
functions executed by the public relations unit of the Ministry of Health has not
run optimally because of the lack of an integrated and comprehensive guidelines
governing the communication functions in terms of institutional, activities,
governance and resources. Researcher suggests to the number of related parties,
especially to the Center for Public Communication of the Ministry of Health to
immediately formulate guidelines for communications or public relations to
regulate all aspects of communication required in advancing the implementation
of tasks and functions as public relations, and also strengthens the resources to be
more adequate. Researchers also recommend to the Ministry of Communications
and Informatics and the Ministry of Empowerment of State Apparaturs and
bureaucracy reform to prepare a variety of efforts to strengthen the position and
role of public relations in national development s, Communication is an important factor in the successful of the
implementation of government policies and programs. Therefore researcher will
analyzes the formulation of communication policy in support of the
implementation of health development program in Indonesia. Some findings in the
national research such as Indonesia Demographic Health Survey (IDHS) in 2012,
and the Basic Health Research in 2013, reinforced by a number of other studies
and news in the media indicate that there are health policies and programs that
have not succeeded in achieving the targets achievements as one of the result is
due to the ineffectiveness of the communication function so that people cannot
understand and will not support the government health policies and programs.
This research uses qualitative methodology with descriptive type, where
data collection is done through in-depth interviews, focus group discussion
(FGD), and literature studies. Results of this research found that communication
functions executed by the public relations unit of the Ministry of Health has not
run optimally because of the lack of an integrated and comprehensive guidelines
governing the communication functions in terms of institutional, activities,
governance and resources. Researcher suggests to the number of related parties,
especially to the Center for Public Communication of the Ministry of Health to
immediately formulate guidelines for communications or public relations to
regulate all aspects of communication required in advancing the implementation
of tasks and functions as public relations, and also strengthens the resources to be
more adequate. Researchers also recommend to the Ministry of Communications
and Informatics and the Ministry of Empowerment of State Apparaturs and
bureaucracy reform to prepare a variety of efforts to strengthen the position and
role of public relations in national development s]"
2015
T-Pdf
UI - Tesis Membership  Universitas Indonesia Library
cover
Asih Fatriansari
Hubungan komunikasi terapeutik perawat anak dan tingkat kepuasan keluarga yang anaknya menjalani hospitalisasi di RSUD Al-Ihsan Provinsi Jawa Barat
"ABSTRAK
Komunikasi terapeutik perawat anak dan tingkat kepuasan keluarga merupakan
variabel yang menjadi fokus dalam penelitian ini. Penelitian ini bertujuan untuk
mengidentifikasi hubungan komunikasi terapeutik perawat anak dan tingkat
kepuasan keluarga yang anaknya menjalani hospitalisasi di RSUD Provinsi Al
Ihsan Jawa Barat. Desain penelitian ini Cross-Sectional. Kelompok sampel dibagi
menjadi dua kelompok, yaitu perawat anak dan keluarga, dengan jumlah 23 orang
pada tiap kelompoknya. Hasil penelitian didapatkan bahwa terdapat hubungan
yang bermakna antara komunikasi terapeutik perawat anak dengan tingkat
kepuasan keluarga (p=0,0005). Rekomendasi penelitian ini, komunikasi terapeutik
disadari perawat anak sebagai suatu metoda dalam peningkatan kepuasan klien
anak dan keluarga.
ABSTRACT
The focus in this study was on the pediatric nurse`s communication and the
family`s level of satisfaction. This study aimed to identify the relationship
between the pediatric nurse?s therapeutic communication and the level of
satisfaction of the family with hospitalized child in Al Ihsan Hospital, West Java.
In this cross-sectional study, the sample was divided into two groups consisting
23 participants each. The result found a significant relationship between the
pediatric nurse?s therapeutic communication and the family?s level of satisfaction
(p=0,0005). This study recommends the nurses to increase the awareness of
applying therapeutic communication to increase the level of satisfaction of the
family and the patient."
2012
T31039
UI - Tesis Open  Universitas Indonesia Library
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Lloyd, Margaret
Communication Skills for Medicine
Edinburgh : Churchill Livingstone, 2009
610.696 LLO c
Buku Teks SO  Universitas Indonesia Library
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Indriasari Oktora
Komunikasi dalam hubungan dokter pasien sebagai salah satu cara menghindari dugaan malpraktek
"Studi ini memfokuskan pada komunikasi dokter pasien dalam proses pengobatan dan penyembuhan pasien. Dugaan malpraktek yang kerap muncul akhir-akhir ini mengisyaratkan akan semakin kritisnya masyarakat kita dalam memandang masalah kesehatan.
Komunikasi yang diperlukan disetiap aspek kehidupan, mulai diperhatikan oleh para ahli medis, dan dianggap sebagai salah satu cara menyembuhkan pasien dari sisi psikologis. Jarak yang terbentang antara dokter dengan pasien dulunya dikarenakan penguasaan ilmu yang tidak seimbang kini akan diperdekat dengan cara berkomunikasi dan menjalin hubungan baik. Penelitian ini ingin menjawab beberapa pertanyaan, anlara lain yaitu tentang bagaimana komunikasi dokter pasien yang terjadi?, bagaimana komunikasi yang diinginkan dokter dan pasien?, bagaimana komunikasi menjadi faktor yang membantu proses penyembuhan pasien, bagaimana komunikasi menjadi faktor yang membantu menghindari dugaan malpraktek. Pola hubungan dilihat dengan menggunakan teori penetrasi sosial, sedangkan kemampuan berkomunikasi dapat dilihat dengan ketrampilan mengirimkan informasi kepada pasien (Informed Consent).
Penelitian ini dilakukan di 2 bagian Penyakit Dalam yaitu bagian Geriatri dan bagian Alergi Imunologi. Pihak yang menjadi nara sumber adalah para dokter dan pasien yang terlibat di bagian tersebut. Diambil masing-masing satu kasus namun dengan hasil yang dianalisa secara holistik. Teknik pengumpulan data dilakukan dengan wawancara dan observasi. Dari penelitian dapat dilihat bahwa para dokter maupun pasien sadar bahwa komunikasi merupakan hal yang penting dalam proses penyembuhan pasien, dan dapat menjadi salah satu cara untuk menghindari isu dugaan malpraktek.
Kesimpulan yang dapat diambil dari penelitian ini adalah bahwa, dokter dan pasien di Indonesia perlu membina dan mengembangkan hubungan yang baik dengan mensosialisaslkan komunikasi dikalangan kedokteran maupun pasien. Dokter harus mengerti kewajiban dan haknya begitu juga dengan pasien. Dokter yang dinilai memiliki kemampuan yang baik adalah selain mampu mengobati pasien dengan baik, juga mengembangkan kemampuan komunikasinya."
Depok: Universitas Indonesia, 2005
T22360
UI - Tesis Membership  Universitas Indonesia Library
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Siti Djubaidah
Pengaruh pelatihan komunikasi SBAR terhadap pengetahuan dan kepatuhan perawat pelaksana di Rumah Sakit Premier Jatinegara 2013 = Influenced of SBAR communication training to nursing staff's knowledge and obedience in Premier Hospital Jatinegara / Siti Djubaidah
"ABSTRAK
Kejadian tidak diharapkan terjadi di rumah sakit 65 % adalah komunikasi. Upaya meningkatkan keselamatan pasien perlu dilakukan petugas kesehatan terutama melalui komunikasi. Komunikasi Situation, Background, Assesment, dan Recommendation (SBAR) merupakan komunikasi yang telah terbukti efektif dalam meningkatkan keselamatan pasien. Penelitian ini bertujuan mengidentifikasi pengaruh pelatihan komunikasi SBAR terhadap pengetahuan dan kepatuhan perawat pelaksana dalam melakukan komunikasi SBAR.
Desain penelitian pretest-posttest without control group dilakukan pada 50 perawat ruang intensif yang dilatih dan diobservasi. Hasilnya menunjukkan peningkatan pengetahuan terhadap komunikasi SBAR setelah dilakukan pelatihan komunikasi SBAR (pvalue 0.000). Komitmen komunikasi dengan SBAR harus disepakati oleh semua petugas kesehatan yang ada melalui kebijakan dan prosedur.
ABSTRACT
65 % of adverse event in the hospital is communication. The efforts to improve patient safety, especially health care workers need to be done through communication. Situation, Background, Assessment and Recommendation (SBAR) communication program is effective to improve patient safety. This study is aimed to identify the effect of SBAR communication training to Nursing Staff’s knowledge and obedience. Pretest and post test study de Commitment to the SBAR communication must be agreed upon by all the existing health workers through policies and procedures. Commitment to the SBAR communication must be agreed upon by all the existing health workers through policies and procedures.signs without control group was performed in 50 intensive care nurses who were trained and observed. The results showed that nursing staff’s knowledge increased after the SBAR communication training program (p value 0.000). "
2013
T34603
UI - Tesis Membership  Universitas Indonesia Library
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