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"This book is written to help college and university students enhance their pronunciation and communication skills. The matter in the book is divided into three parts–Computer Assisted Language Learning, The Sound System of English and Communication Skills. Part one deals with the uses of computers and information technology in developing language skills. Part two endeavours to help the students learn the appropriate pronunciation of English. The focus here is mainly on the practical aspects of English phonetics. The information covered in this part, it is hoped, will help in overcoming the Mother Tongue Influence (MTI). In the era of globalization, where you are expected to speak English with global intelligibility, Accent Neutralization or Accent Reduction has assumed greater importance than ever before. Accent neutralization/reduction attempts to reduce the Mother Tongue Influence (MTI) and makes spoken English sound closer to the American or British variety. Part three seeks to help students develop their communication skills. This section also provides practical tips for effective public speaking, preparing résumés, facing interviews, making presentations, participating in group discussions and debates. We believe that this book will not only meet the needs of the target group, but also be found equally useful by all those working towards improving their language and communication skills. The book draws upon our experience of teaching English. Most of the material has been drawn from our notes and from other different sources. Unfortunately, the sources were not properly noted or available; hence it became impossible to provide accurate acknowledgements."

"By the eighteenth century, the term 'sublime' was used to communicate a sense of unfathomable and awe-inspiring greatness, whether in nature or thought. The relationship of sublimity to classical definitions of beauty was much debated, but the first philosopher to portray them as opposing forces was Edmund Burke (1729–97). Originally published in 1757 and reissued here in the revised second edition of 1759, this influential treatise explores the psychological origins of both ideas. Presented as distinct consequences of very separate emotional lineages, beauty and sublimity are traced back through a web of human feelings, from self-preservation instincts to lust. Burke's doctrine of the sublime was to have far-reaching effects. In Britain, it informed perceptions of landscape in art and literature for years to come. Meanwhile, on the continent, Kant regarded Burke as 'the foremost author' in 'the empirical exposition of aesthetic judgments'."

"Communicating clearly is a critical skill for successful managers! The ability to communicate clearly is the critical core competency for successful managers at all levels and in all industries. This book is your guide to business communication that delivers the message?whether written, or spoken, in person or via e-mail?with respect for the receiver, and in all business situations. This solid overview of all facets of business communication offers numerous opportunities to practice and apply your new skills and a log to track your improvement. Readers will learn how to: ? Communicate clearly and correctly to avoid misunderstanding and get your message across ? Develop and use your listening skills to solve problems, diffuse conflict, teach staff, and be a more productive manager or team leader ? Ask the right type of question to elicit information, encourage a response, or create a relationship ? Master the techniques of successful presentations from planning to delivery ? Analyze your audience before communicating your ideas in any format ? Choose the most appropriate mode for communicating your message ? Use effective language to express your ideas clearly in well-constructed letters, proposals, memos, and e-mail. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy."

"Komunikasi pada Anak yang Mengalami Autistic Disorder Anak yang mengalami Autistic Disorder memiliki hambatan dalam tiga ranah utama yaitu, interaksi sosial timbal balik, komunikasi, dan pola tingkah Iaku repelitif (Ginanjar, 200_8). Tanpa kemampuan berkomunikasi yang baik anak autis al-can mudah Bustrasi dan menunjukkan gangguan perilaku karena kebutuhan yang tidak dapat dipenuhi (Mangunsong, 2009). Picture Exchange Communication .Slystam (PECS) rnerupakan salah satu metode yang dapat digunakan untuk mengajarkan cara berkomunikasi yang praktis kepada individu gang memiliki keterbatasan dalam berkomunikasi dengan menggunakan kartu-ka11u bergambar (Bondy & Frost, 2001). Program intervensi dalam tugns akhir ini diberikan pada D, anak laki-Iaki dcngan Autistic Disorder yang berusia 7 tahun. Tujuannya adalah untuk meningkatkan kemampuan komunikasi D me-lalui modilikasi perilaku dengan metode Pictu:-e lnlwlzange Cotmuunication System (PECS) sampai fase kedua dari enam fase PECS. I-lasil menunjukkan bahwa berdasarkan perbandingan data dasar dan evaluasi, kemampuan komunikasi D dengan menggunakan PECS menunjukkan peningkatan kcberhasilan sebesar 30%. Hasil ini didukung oleh prosedur intervensi yang terstruktur, jelas, dilaksanakan secara intensifl serta pembexian prompt yang membantu pemahaman instruksi. Kcndala pelaksanaan program antara lain, pilihan benda yang digunakan dalam intervensi, keadaan ruangan, kondisi D yang belum pcrnah mendapatkan intervensi, serta usia D. Sccara keseluruhan, dapat dikatakan bahwa program intervensi ini cukup efektif untuk meningkatkan kemampuan komunikasi D.

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Children with Autistic Disorder have deficits in three major domains, which are social interaction reciprocity, communication, and repetitive and stereotyped patterns of behavior (Ginanjar, 2008). Without fine communication skills, autistic children may easily frustrated and then show disturbing behavior because their needs are not understood (Mangunsong, 2009). Picture Exchange Communication System (PECS) is an alternative method using picture cards to teach a practical way to communicate for individuals with speech and language limitations (Bondy & Frost, 2001).

Intervention program in this final project is given to D, a 7 years old child with Autistic Disorder. The purpose is to improve D’s communication skills by behavior mcdilication using Picture Exchange Communication System (PECS) method up to the second phase from total six phase. Results shows that based on the comparision between baseline and evaluation data, D’s communication skills using PECS indicates 30% increase of success. Supportive factors of this result were clear and structured intervention procedure, carried out intensively, and additional prompt to aid instruction understandings Unfortunately, choices of items used in the intervention, room settings, D’s age and not ever received any intervention before became the hindrance factors. Overall, this intervention program is quite effective to improve D’s communication skills."

"Infeksi Saluran Pernafasan Akut atau ISPA mengakibatkan sekitar 4 juta kematian balita di negara berkembang. Di Indonesia ISPA bawwb, khususnya pneumonia mengakibatkan kematian sekitar 150.000 balita per tahun. Namun sesuai dengan hasil penelitian di Indramayu pula bahwa upaya penurunan mortalitas karena ISPA khususnya pneumonia dapat dicapai sebesar 25% jika program memberi masukan secara memadai kepada ibu. Yang dimaksud dengan memberi masukan kepada ibu adalah melakukan komunikasi dan pemberian informasi dengan ibu sebagai sasaran.Dalam Program Pemberantasan Penyakit (P2) ISPA untuk penanggulangan pneumonia balita, bentuk komunikasi antar pribadi merupakan bagian yang tidak terpisahkan dari penatalaksanaan kasus ISPA yang tepat dan benar. Efektifitas tatalaksana kasus ISPA sangat ditentukan oleh dilaksanakannya pesan yang disampaikan oleh petugas kesehatan kepada ibu secara tepat dan benar. Agar ibu dapat melaksanakan pengobatan dan perawatan penunjang di rumah secara benar, maka petugas kesehatan harus mampu berkomunikasi secara efektif.Untuk itu perlu kiranya dilihat sejauh mana kemampuan petugas kesehatan dalam melakukan komunikasi sebagai bagian dari pelaksanaan tugas tenaga kesehatan di Puskesmas yang merupakan ujung tombak pelayanan kesehatan di Indonesia. Penelitian ini akan melihat sejauh mana kemampuan petugas poliklinik puskesmas dalam komunikasi dengan ibu balita yang menderita ISPA yang datang ke Puskesmas, serta melakukan telaah faktor-faktor yang berhubungan dengan kemampuan komunikasi petugas kesehatan khususnya kepada ibu balita yang menderita ISPA.Jenis desain penelitian ini adalah Cross Sectional. Populasi penelitian sekaligus merupakan sampel penelitian adalah petugas poliklinik puskesmas yang berada di seluruh Kabupaten Bogor yang berjumlah 202 petugas.Data dikumpulkan dengan cara observasi petugas pada waktu melakukan pelayanan kepada pasien balita ISPA dan wawancara dengan petugas tersebut, kemudian dianalisa menggunakan piranti lunak program EPI INFO versi 6.0 dan program STATA versi 3.1.Dari hasil penelitian didapatkan proporsi petugas poliklinik puskesmas di kabupaten Bogor yang mampu berkomunikasi dengan ibu balita ISPA sebesar 41,1% petugas. Hasil analisis bivariat menunjukkan tidak adanya hubungan yang bermakna antara variabel umur, lama masa kerja, asal daerah, penguasaan bahasa, sikap terhadap pesan, variabel pendidikan, pelatihan, pengetahuan komunikasi, membaca pedoman, ketersediaan pedoman dan ketersediaan media komunikasi dengan kemampuan komunikasi petugas poliklinik puskesmas di kabupaten Bogor. Hasil akhir penelitian ini menunjukkan bahwa variabel pengetahuan ISPA dan supervisi berperan atau berhubungan erat terhadap kemampuan komunikasi petugas dengan ibu balita ISPA, sehingga hasil ini dapat menjadi pertimbangan dalam membuat kebijaksaan dalam upaya meningkatkan kemampuan komunikasi petugas.

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Factors Related to Communication Skills of Health Workers Providing Health Services For Mothers of Young Children with Acute Respiratory Infections (ARI) In Bogor District, West Java, year 2000The Acute Respiratory Infection (ARI) disease has caused 4 million deaths of under-fives in developing countries. In Indonesia, as one of developing countries, 150.000 children under-fives die due to pneumonia annually.Based on a study conducted in Indramayu district, West Java, deaths caused by pneumonia can be reduced to 25% if mothers of the sick child are given appropriate and adequate information about the disease. A good communication needs to be conducted between health personnel and mother of young children whereas the mother is treated as the target of the communication.In the ARI Control Program, inter-personal communication between health personnel and mothers is an essential part that can not be separated from the implementation of ARI Case Management. The successful way in doing this thing lies when the health personnel can give appropriate and correct information on how to give drugs and home care treatment to mothers effectively so that mothers understand and are able to practice at home.It is thus necessary to find out how far the health personnel, as the first line of health provider in community, can perform their communication skills which is part of their main responsibilities at health center.This research is meant to find out skills of health personnel working at the policlinic of Health Center (HC) in communicating with mothers of the sick child with ARI also factors related to skills of health personal in communicating with the mothers.The study was done in cross-sectional design. The populations studied, which were also a research sample, were those working at the policlinic HC in Bogor district amounting to 202 personnel.Data were collected by interviewing and observing the health personnel in giving the services to the patient, and then analyzed using EPI INFO software program version 6.0 and STATA program version 3.1.The result shows that only 41.1% of HC personnel have good communication skills to communicate with mothers of sick young children with ART. The Bivariat analysis there is no significant correlation of age, duration of work, district of origin, language capability, behavior of message, education, training, communication knowledge, guidelines reading, provision of guidelines and communication media with the capabilities or communication skill of health personnel at the HC policlinic in Bogor district.The final result shows that variable of ART knowledge and supervision have role and close relationship to the communication skills of health personnel. It is hope this result would be a consideration in making future policies to improve health personnel communication skills."

"Skripsi ini membahas Kemampuan Komunikasi Interpersonal Kepala Cabang sebagai pemimpin dan hubungannya dengan Kinerja Karyawan yang ada di lingkungan Bank Rakyat Indonesia Kantor Cabang Kramat Jati Jakarta. Penelitian ini adalah penelitian kuantitatif dengan desain deskriptif. Teori yang digunakan untuk mengukur variabel kemampuan komunikasi pemimpin adalah teori Devito (2011) mengenai kemampuan yang harus dikembangkan seorang pemimpin antara lain Openness, Empathy, Supportiveness, Positiveness, dan Equality. Sementara teori yang digunakan untuk mengukur Kinerja Karyawan adalah teori Contextual Performance dari Aguinis (2007) yang terdiri dari Trait Approach, dan Behavior Approach. Teknik penarikan sampel menggunakan Total Sampling dimana Sampel dalam penelitian ini adalah karyawan di lingkungan Bank Rakyat Indonesia Kantor Cabang Kramat Jati Jakarta berstatus Karyawan Kontrak dan Tetap (Organik) berjumlah 79 orang. Teknik pengumpulan data menggunakan kuesioner sebagai instrumen penelitian. Hasil penelitian menunjukkan kemampuan komunikasi interpersonal pemimpin dengan kinerja karyawan di Bank BRI Kantor Cabang Kramat Jati Jakarta memiliki hubungan yang positif. Nilai koefisien korelasi sebesar .499 menunjukkan adanya hubungan yang sedang dari kedua variabel tersebut.

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This study discusses about interpersonal communication skills of the leader and their relation with the performance of employees in the BRI of Branch Office Kramat Jati Jakarta. This study used the Devito (2011) theory which states that the abilities leader to be developed are include openness, empathy, supportiveness, positiveness, and equality. Where as the theory of contextual performance bu Aguinis (2007) is used to measure the performance of employees. According to Aguinis it consists of the trait and behavior approach. The sampling technique of this study is total sampling which is the samples in this study were employees of the BRI of Branch Office Kramat Jati Jakarta. The status oh this employee are the contract and permanent (organic), around to 79 people. Data collection technique is the questionnaire as a research instrument. The results of this study showed that the communication skills of the leadder with the employee performance in the BRI of Branch Office Kramat Jati Jakarta had a positive relationship. The correlation coefficient is .499, it showed that moderate correlation of the two variables."

"ABSTRAKMahasiswa praktik klinik keperawatan merupakan bagian dari perawat profesional yang dituntut untuk berkomunikasi yang baik, efektif dan asertif baik pada perawat ruangan maupun dengan pasien.Tujuan penelitian ini untuk memperoleh gambaran tentang pengaruh terapi Assertiveness trainng (AT) terhadap kemampuan komunikasi asertif mahasiswa praktik klinik kepada perawat ruang rawat inap. Sampel 60 responden dengan 30 kelompok intervensi dan 30 kelompok kontrol. Hasil penelitian menunjukan kemampuan komunikasi asertif mahasiswa yang mendapatkan AT meningkat sebesar 2,27 (4,54%) dengan p value < 0,05. Terapi ini direkomendasikan untuk meningkatkan kemampuan komunikasi asertif mahasiswa. Praktik klinik Keperawatan.

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ABSTRACTStudents of nursing clinical practice is part of a professional nurse who is required to communicate well, effectively and assertively both when they are in the room and when they are talking to clients or patients. The goal of this research is to gain an overview of the influence of Assertiveness training (AT) therapy to the assertive communication skills for nursing clinical practice students to the nurses in inpatient ward. The samples consist of 60 respondents with 30 respondents in intervention group and 30 respondents in control group. The results show that students with assertive communication skills increased the AT significantly by 2.27 (4,54%) with a p value <0.05. This therapy is recommended to increase assertive communications for nursing clinical practice students"

"Kepuasan pasien merupakan indikator dari mutu pelayanan keperawatan. Kepuasan di RS M dan RS P belum mencapai standar indikator kepuasan. Hal ini disebabkan karena rendahnya kemampuan komunikasi perawat MPP yang mempengaruhi kepuasan pasien. Kepuasan pasien pun belum mengukur kepuasan pasien terhadap manajemen pelayanan pasien. Tujuan: menganalisis hubungan kemampuan komunikasi perawat manajer pelayanan pasien dengan kepuasan pasien terhadap manajemen pelayanan pasien. Metode: crossectional dan purposive sampling, pada 110 pasien dan 20 perawat. Hasil: ada perbedaan karakteristik pada kedua rumah sakit pada variabel diagnosa penyakit, lama rawat, pendidikan perawat, dan lama kerja perawat. Pasien menilai kemampuan komunikasi perawat baik dan puas terhadap pelayanan (skor 70 < 85). Hasil bivariat dengan chi square yaitu ada hubungan signifikan antara kemampuan komunikasi dengan pelayanan (p 0,001 < 0,05). Faktor konfonding tidak signifikan berhubungan dengan kepuasan pasien (p > 0,05). Hasil regresi logistik berganda yaitu komunikasi perawat (OR: 15,45), bahasa sehari-hari perawat (OR: 4,43), dan pendidikan pasien (OR: 2,43). Kesimpulan: pasien menilai bahwa kemampuan komunikasi perawat baik dan merasa puas terhadap manajemen pelayanan pasien. Faktor yang paling mempengaruhi kepuasan pasien yaitu kemampuan komunikasi perawat. Saran: bidang pelayanan keperawatan bersama dengan bidang pelayanan medik serta keperawatan meningkatkan kepuasan pasien hingga mencapai standar skor 85. Penelitian serupa pada rumah sakit yang lebih banyak dan penelitian intervensi untuk meningkatkan kemampuan komunikasi sangat diperlukan.

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Patient satisfaction is an indicator of the quality of nursing service. Patient satisfaction in hospitals M and P has not reached the standard of satisfaction indicators. This is due to the low communication skill of the case manager. Patient satisfaction has not measured patient satisfaction of case management.

Purpose: to analyze the correlation between communication skill`s case manager with patient satisfaction of case management.

Method: crossectional and purposive sampling, with 110 patient and 20 nurse case manager.

Result: There were differences in the characteristics of the two hospitals on the variables of disease diagnosis, length of stay, nurse education, and length of time for nurses. Patients assess good for nurse`s communication skill and are satisfied with services (score 70 < 85). Chi square results, there is a significant relationship between communication skills and patient satisfaction (p 0,001 < 0,05). Confonding factors were not  significantly related to patient satisfaction (p > 0,05). The results of multiple logistic regression are nurse  communication skill  (OR: 15,45), nurse`s daily language (OR: 4,43), and patient education (OR: 2,43).

Conclssion: patients assess good for nurse`s communication skills and feel satisfied with patient service management. The factor that most influence patient satisfaction are nurse`s communication skill.

Suggestion: The division of hospital services, along with the division of medical services, and the division of nursing increases patient satisfaction to achieve satisfaction standards score 85. More similar research in hospitals and intervention studies to tie nurse`s communication skills are needed."