"Tesis ini membahas peran work engagement dalam memediasi pengaruh transformational leadership dan job characteristic model terhadap innovative work behavior dan turnover intention pada pegawai di Lembaga Negara XYZ. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei yang dilakukan secara online. Responden yang terlibat dalam penelitian ini ditentukan dengan metode purposive sampling, yaitu para pegawai yang menjadi mitra perubahan atau change agent di Lembaga Negara XYZ. Responden yang terlibat sebanyak 325 orang dari lintas generasi X, generasi Y, dan Baby Boomers.  Alat ukur yang digunakan dalam penelitian ini Multifactor Leadership Questionnaire (Bass & Avolio, 2004) untuk mengukur transformational leadership, Job Diagnostoc Survey (Hackman & Oldham, 1975; Idazak & Drasgow, 1987) untuk mengukur job characteristic model, Utrecht Work Engagement Scale (Schaufeli & Bakker, 2003) untuk mengukur work engagement, dan Janssen (2000) untuk mengukur innovative work behavior, serta  Turnover Cognition Scale (Bozeman & Perrewe, 2001) untuk mengukur turnover intention.  Berdasarkan analisis data dapat disimpulkan bahwa work engagement memediasi pengaruh positif transformational leadership dan job characteristic model terhadap innovative work behavior, dan memediasi pengaruh negatif transformational leadership dan job characteristic model terhadap turnover intention. Transformational Leadership dan job characteristic model juga memiliki pengaruh positif dalam meningkatkan work engagement. 

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This study focus on the influence of transformational leadership and job characteristic model on innovative work behavior and turnover intention through work engagement as mediator to employees in one of State Institution in Indonesia. This research uses a quantitative approach with online survey methods. Respondents were determined by purposive sampling method, employees who became the change agent in the State Institution of XYZ, 325 people from across generations  (Baby Boomers, X, and Y ). The measuring tool used in this study is Multifactor Leadership Questionnaire (Bass & Avolio, 2004), Job Diagnostic Survey (Hackman & Oldham, 1975; Idazak & Drasgow, 1987), Utrecht Work Engagement Scale (Schaufeli & Bakker, 2003), Janssen (2000), and Turnover Cognition Scale (Bozeman & Perrewe, 2001). Based on data analysis, it can be concluded that work engagement mediates positive effect of transformational leadership and job characteristic model on innovative work behavior, and mediates negative effect of transformational leadership and job characteristic model on turnover intention. Transformational Leadership and job characteristic models also have a positive influence in improving work engagement."

"ABSTRAKTesis ini membahas peran work engagement dalam memediasi pengaruh transformational leadership dan job characteristic model terhadap innovative work behavior dan turnover intention pada pegawai di Lembaga Negara XYZ. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei yang dilakukan secara online. Responden yang terlibat dalam penelitian ini ditentukan dengan metode purposive sampling, yaitu para pegawai yang menjadi mitra perubahan atau change agent di Lembaga Negara XYZ. Responden yang terlibat sebanyak 325 orang dari lintas generasi X, generasi Y, dan Baby Boomers. Alat ukur yang digunakan dalam penelitian ini Multifactor Leadership Questionnaire Bass Avolio, 2004 untuk mengukur transformational leadership, Job Diagnostoc Survey Hackman Oldham, 1975; Idazak Drasgow, 1987 untuk mengukur job characteristic model, Utrecht Work Engagement Scale Schaufeli Bakker, 2003 untuk mengukur work engagement, dan Janssen 2000 untuk mengukur innovative work behavior, serta Turnover Cognition Scale Bozeman Perrewe, 2001 untuk mengukur turnover intention. Berdasarkan analisis data dapat disimpulkan bahwa work engagement memediasi pengaruh positif transformational leadership dan job characteristic model terhadap innovative work behavior, dan memediasi pengaruh negatif transformational leadership dan job characteristic model terhadap turnover intention. Transformational Leadership dan job characteristic model juga memiliki pengaruh positif dalam meningkatkan work engagement.

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ABSTRACTThis study focus on the influence of transformational leadership and job characteristic model on innovative work behavior and turnover intention through work engagement as mediator to employees in one of State Institution in Indonesia. This research uses a quantitative approach with online survey methods. Respondents were determined by purposive sampling method, employees who became the change agent in the State Institution of XYZ, 325 people from across generations Baby Boomers, X, and Y . The measuring tool used in this study is Multifactor Leadership Questionnaire Bass Avolio, 2004 , Job Diagnostic Survey Hackman Oldham, 1975 Idazak Drasgow, 1987 , Utrecht Work Engagement Scale Schaufeli Bakker, 2003 , Janssen 2000 , and Turnover Cognition Scale Bozeman Perrewe, 2001 . Based on data analysis, it can be concluded that work engagement mediates positive effect of transformational leadership and job characteristic model on innovative work behavior, and mediates negative effect of transformational leadership and job characteristic model on turnover intention. Transformational Leadership and job characteristic models also have a positive influence in improving work engagement."

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ABSTRAK

 

Nama	:	Tedi Gunawan
Program Studi	:	Pascasarjana Ilmu Manajemen
Judul	:	Peran Work Engagement dalam Memediasi Pengaruh Workplace Fun Terhadap Employee Voice Behavior
Pembimbing	:	Ir. Aryana Satrya, M.M., Ph.D.

 

Penelitian ini dilakukan untuk menguji peran work engagement dalam memediasi pengaruh workplace fun terhadap employee voice behavior. Data diperoleh dari 209 responden yang bekerja pada industri farmasi. Berdasarkan hasil analisis data dengan menggunakan metode Structural Equation Modelling (SEM) Lisrel 8.7, diketahui bahwa work engagement berperan dalam memediasi pengaruh workplace fun terhadap employee voice behavior. Sebagai tambahan, ditemukan bahwa semua jenis workplace fun yang terdiri dari fun activities, coworker socializing dan manager support for fun berpengaruh positif dan signifikan terhadap work engagement, namun hanya coworker socializing yang berpengaruh signifikan dan positif terhadap constructive voice behavior dan hanya coworker socializing dan manager support for fun yang berpengaruh signifikan dan negatif terhadap destructive voice behavior

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ABSTRACT

 

Nama	:		Tedi Gunawan
Study Program	:	Graduate School of Management
Title	:	The Mediating Role of Work Engagement on The Relationship Between Workplace Fun and Employee Voice Behavior
Counsellor	:	Ir. Aryana Satrya, M.M., Ph.D.

 

This study examines the role of work engagement as a mediator between workplace fun and employee voice behavior. Data was collected form 209 respondents who worked at pharmaceutical industry. Based on the data analyzed by Structural Equation Modelling (SEM) Lisrel 8.7, work engagement was found to mediate the relationship between workplace fun and employee voice behavior. In addition, each of the three forms of workplace fun which consists of fun activities, coworker socializing and manager support for fun were demonstrated to be significantly and positively related to work engagement. However, only coworker socializing which significantly and positively related to constructive voice behavior and only coworker socializing and manager support for fun which significantly and negatively related to destructive voice behavior.

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"Topik generasi milenial di tempat kerja telah menarik perhatian karena pekerja dari generasi ini mengalami peningkatan jumlah di dalam organisasi. Karena jumlah pekerja milenial yang signifikan di masa depan, mereka diharapkan dapat berkontribusi pada kesuksesan organisasi. Studi telah mengakui peran penting innovative work behavior dalam menciptakan inovasi di organisasi. Perilaku ini juga dipengaruhi oleh pengaturan organisasi, seperti gaya kepemimpinan. Dibandingkan dengan gaya kepemimpinan tradisional, servant leadership berfokus pada pengelolaan karyawan melalui tindakan penuh perhatian dan kepedulian. Diketahui pula job crafting telah terbukti memainkan peran penting dalam kesuksesan karier individu. Penelitian ini mengusulkan dan menguji pengaruh servant leadership terhadap work engagement dan innovative work behavior. Penelitian ini juga mengkaji peran dari mediasi job crafting. Penelitian ini menggunakan desain kuantitatif dengan menggunakan survei terhadap 204 responden milenial dari berbagai sektor pekerjaan di Indonesia. Hasil penelitian menunjukkan bahwa servant leadership berpengaruh positif dan signifikan terhadap dan innovative work behavior dan work engagement. Temuan lebih lanjut menunjukkan bahwa job crafting memiliki efek mediasi pada hubungan servant leadership terhadap work engagement dan tidak memiliki efek mediasi pada servant leadership dan innovative work behavior karyawan.

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The topic of the millennial generation in the workplace has driven attention as members of this cohort have formed a growing increase in organisations. Due to the significant number of millennial workers in the future, they are also expected to contribute to organization success. Studies have acknowledged the important role of employee innovative work behavior in facilitating innovations at organizations. This behavior is also influenced by organizational settings, such as the leadership style. Compared to the traditional leadership styles, servant leadership is expected to change the hierarchical perspective by focusing on managing employees through considerate action and caring. It is also known that job crafting has been shown to play an important role in individual career success. This study proposes and examines the effect of servant leadership on work engagement and innovative work behavior. The study employed a quantitative design using surveis to 204 millennial respondents from various work sectors in Indonesia. The results show that servant leadership will have a positive and significant effect on innovative behavior. Further findings indicate that job crafting has a mediating effect on the relationship of servant leadership to work engagement and no mediaton effect between servant leadership and employee’s innovative work behavior. "

"Dominasi generasi milenial di tempat kerja telah menarik perhatian pada bidang sumber daya manusia dikarenakan generasi milenial dapat dengan cepat meninggalkan organisasi dibandingkan generasi lainnya. Mengetahui banyaknya jumlah generasi milenial merupakan tantangan yang dihadapi oleh organisasi yaitu untuk menarik dan mempertahankan mereka. Perselisihan antara pekerjaan dan keluarga telah terbukti mempengaruhi turnover intention khususnya pada perempuan yang memiliki peran ganda. Diketahui pula, bahwa family-supportive organization environment terbukti memainkan dalam menurunkan keinginan karyawan untuk meninggalkan organisasi. Penelitian ini bertujuan untuk melihat pengaruh kebijakan perusahaan dan dukungan atasan yang mendukung keluarga serta konflik yang melibatkan keluarga dan pekerjaan terhadap niat yang mengakibatkan keinginan berhenti pada karyawan perempuan generasi milenial di Indonesia. Pada penelitian ini menggunakan desain kuantitatif dengan total 185 responden dari berbagai sektor pekerjaan. Terdapat sepuluh hipotesis yang diuji dari model penelitian yang mengadopsi suatu metode yaitu Structural Equation Modeling (SEM). Penelitian ini akan menjelaskan bahwa konflik yang terjadi pada domain pekerjaan dan keluarga akan berpengaruh ke turnover intention secara langsung dan tidak langsung menggunakan mediasi work engagement. Namun, tidak terdapat pengaruh antara family-supportive organization environment dengan turnover intention untuk karyawan perempuan milenial di Indonesia.

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The dominance of millennials in the workplace has attracted attention to the field of human resources because millennials be able quickly leave their organization compared to other generations. Knowing the large number of millennials is a challenge faced by organizations, to attract and retain them. Disputes between work and family have been shown to affect turnover, especially in women who have dual roles. It is also known that the family-supportive organization environment has been shown to play a role in lowering the desire of employees to leave the organization. This study aimed to see the effect of company policy and the supervisor support that supports family and conflict involving family and work on intention that result in the turnover intention among female employees of the millennial generation in Indonesia. This study used quantitative design with a total of 185 respondents from various working sectors. There are ten hypotheses tested from the research model that adopt a method of Structural Equation Modeling (SEM). This study will explain conflict that happens in work domain and family will affect to turnover intention both directly and indirectly using work engagement mediation. However, there is no effect between family-supportive organization environment and turnover intention of millennial generation female employees in Indonesia."

"Studi penelitian ini dilakukan untuk menganalisis pengaruh work environment dan job characteristics terhadap tingkatan turnover intention dengan work engagement sebagai variabel mediasi pada generasi milenial Indonesia yang dibatasi dalam sektor energi. Hal ini dilatarbelakangi oleh semakin besarnya jumlah generasi milenial yang mulai menempati posisi strategis pada berbagai perusahaan. Studi pengambilan sampel dalam penelitian ini menggunakan software SPSS yang akan digunakan untuk analisis deskriptif dan analisis korelasi, dan software AMOS digunakan untuk analisis SEM dalam studi penelitian ini. Dalam penelitian ini, hipotesis akan dianalisis melalui prosedur SEM, dengan: (1) dimensi skor work engagement, work environment, dan job characteristics terhadap tingkatan turnover intention sebagai variabel pengukuran dan (2) skor komposit sebagai variabel laten. Pengambilan sampel telah dilakukan secara survei online yang akan disebarluaskan terhadap generasi milenial dalam sektor energi di Indonesia selama kurang lebih 1 bulan, yang menghasilan respon berasal dari 294 responden, dengan menggunakan software SEM-AMOS, dihasilan temuan mendapatkan bahwa pengaruh dari work environment dan job characteristics memiliki pengaruh yang signifikan terhadap turnover intention melalui peran variabel mediasi oleh work engagement pada generasi milenial di Indonesia pada sektor energi. Diskusi, implikasi manajerial, dan saran bagi penelitian selanjutnya diberikan pada akhir laporan akhir ini

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This research study was conducted to analyze the influence of the work environment and job characteristics on the level of turnover intention with work engagement as variabel mediasis to the Indonesian millennial generation in the energy sector. This is motivated by the increasing number of millenials that occupied on a strategic position in various companies. The sampling study in this research uses SPSS software which will be used for descriptive analysis and free analysis, and AMOS software which is used for SEM analysis in this research study. In this study, the hypothesis will be analyzed through the SEM procedure, with: (1) the dimensions of the work engagement score, work environment, and job characteristics of the turnover intention level as a measurement variable and (2) the composite score as a latent variable. Sampling has been carried out by means of an online survey that will be disseminated to millennial generations in the energy sector in Indonesia for approximately 1 month, which results in responses from 294 respondents, using SEM-AMOS software, the results in this findings that the influence of the work environment and jobs characteristics have a significant effect on turnover intention through the role of mediation variable by work engagement on millennial generation on Indonesia in the energy sector. Discussions, managerial implications, and suggestions for further research are provided at the end of this final report."

"Skripsi ini membahas tentang iklim manajemen konflik dan kepemimpinan transformasional pada perusahaan startup digital dalam mempengaruhi perilaku inovatif karyawan melalui mediasi keterlibatan kerja. Penelitian ini adalah penelitian kuantitatif dengan desain kausal. Sampel penelitian berasal dari 211 orang karyawan perusahaan startup digital yang telah bekerja selama minimal 1 tahun terakhir di Jabodetabek dengan olah data menerapkan metode Structural Equation Modeling (SEM) melalui perangkat lunak IBM SPSS Statisctics 22 dan Lisrel 8.51. Hasil penelitian membuktikan bahwa terdapat pengaruh positif yang signifikan antara iklim manajemen konflik terhadap perilaku inovatif, baik secara langsung maupun melalui mediator keterlibatan kerja. Namun, kepemimpinan transformasional tidak memiliki pengaruh yang signifikan secara langsung terhadap perilaku inovatif, melainkan perlu dimediasi oleh keterlibatan kerja agar menghasilkan pengaruh positif yang signifikan.

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The focus of this study is conflict management climate and transformational leadership at digital startups in influencing innovative behavior employees mediated by work engagement. This research is qualitative causal design. The data collected from 211 millennial employees of digital startups that have been working at least one last year. In processing data using Structural Equation Modeling (SEM) method with IBM SPSS Statisctics 22 and Lisrel 8.51 software. The results of this study indicate that there are significantly positive effects of conflict management climate towards innovative behavior, both directly and indirectly through work engagement as mediator. However, transformational leadership does not effect significantly towards innovative behavior, but necessary mediated by work engagement in order to result significantly positive effect."

"Teleworker dalam menyelesaikan pekerjaannya mengalami beberapa tantangan dengan karakteristik dan kondisi kerja yang kompleks. Terlebih di masa pandemi diprediksi dapat mempengaruhi kenaikan maupun penurunan kinerja karyawan secara signifikan. Penelitian ini bertujuan untuk mengeksplorasi hubungan job autonomy dan workplace social isolation terhadap job performance melalui work engagement. Analisis data dilakukan dengan Structural Equation Modelling (SEM). Data yang layak digunakan sejumlah 503 responden. Penelitian ini berfokus pada pengaruh faktor-faktor kondisi kerja yakni job autonomy dan workplace social isolation terhadap job performance melalui work engagement. Hasil analisis model penelitian ini memperlihatkan adanya peran mediasi sebagian pada variabel job autonomy dan juga pada variabel workplace social isolation. Dimana keleluasaan sistem kerja dapat meningkatkan keterkaitan karyawan saat bekerja maupun hasil dari proses selama bekerja. Sedangkan minimnya interaksi karyawan bisa mempengaruhi turunnya keterkaitan karyawan saat bekerja maupun hasil dari proses selama bekerja. Penelitian ini menyoroti pentingnya pengelolaan dari organisasi mengenai kondisi karyawan khususnya karyawan yang bekerja dari rumah.

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Teleworkers to complete their work experience have several challenges with complex job characteristics and working conditions. Especially in a pandemic situation, that is predicted to be affecting increase or decrease employee performance significantly. This research aims to explore the relationship of job autonomy and workplace social isolation to job performance through work engagement. Data analyzed using structural equation modeling (SEM), research generated several results from 503 respondents collected. This study focused on the relationship between working condition factors, namely job autonomy and workplace social isolation on job performance through work engagement. The results of the analysis showed work engagement has a partial mediation in job autonomy and also in workplace social isolation. Furthermore, job autonomy increased work engagement and job autonomy, whereas workplace social isolation can reduce work engagement and job performance. This research highlights the importance of managing the organization regarding employee conditions especially teleworkers."

"Penelitian ini ditulis dengan tujuan untuk mengetahui pengaruh work-life balance dan transformational leadership terhadap employee engagement di PT Great Giant Foods, Jakarta Indonesia sebagai salah satu manufaktur terbesar di Indonesia. Teori yang digunakan dalam penelitian ini adalah employee engagement dari Hewitt (2004), work-life balance dari Fisher (2001), dan transformational leadership dari Bass and Avolio (2003). Penelitian ini menggunakan metode kuantitatif dengan total sampel sama dengan populasi sebanyak 191 karyawan di PT Great Giant Foods. Penelitian ini akan dilakukan pada satu waktu di PT Great Giant Foods, Jakarta Indonesia. Selain. Pengumpulan data dengan mendistribusikan kuesioner kepada karyawan Great Giant Foods, Jakarta Indonesia. Hasil perolehan data akan diolah dengan SPSS. Hasil penelitian ini menunjukan bahwa terdapat pengaruh positif dari Work-Life Balance dan Transformational Leadership terhadap Employee Engagement pada Great Giant Foods baik secara parsial maupun simultan.The purpose of this study is to find out the effect of work balance and transformational leadership on employee engagement. The employes targeted would be from PT Great Giant Foods, Jakarta Indonesia, on of the largest manufacturers in Indonesia. Theories used in this study are employee engagement from Hewitt (2004), work-life balance from Fisher (2001), and transformational leadership from Bass and Avolio (2003). This research would be carried out in quantitative methods to a population of 191 employees at PT Great Giant Foods using cross sectional research type sampling to obtain information on a case at a certain point in time (Neuman, 2015). This research will be conducted at PT Great Giant Foods, Jakarta Indonesia and questionnairres will be distributed for data collection then all acquired data would be processed with SPSS. The results of this study indicate that there is a positive impact of Work-Life Balance and Transformational Leadership on Employee Engagement in Great Giant Foods, both partially and simultaneously."

"[Penelitian ini bertujuan untuk mengetahui pengaruh kepuasan kerja dan keadilan organisasi terhadap perilaku kontraproduktif di kantor pusat PT XYZ. Data diperoleh dari kuesioner dan wawancara tidak terstruktur. Jumlah sampel dalam penelitian in adalah 100 orang karyawan tetap pada kantor pusat PT XYZ di Jakarta. Analisis yang digunakan dalam penelitian ini adalah analisis deskriptif dan analisis regresi berganda. Hasil penelitian menunjukkan bahwa Keadilan Organisasi memiliki pengaruh negatif signifikan terhadap Perilaku Kontraproduktif dan Kepuasan Kerja memiliki pengaruh negatif signifikan terhadap Perilaku Kontraproduktif, serta Keadilan Organisasi dan Kepuasan Kerja memiliki pengaruh secara bersama-sama. terhadap Perilaku Kontraproduktif.;The aim of the research is to study the impact of organization justice and job satisfaction on counterproductive behavior in PT XYZ Head Office. The data were collected from questioners and interviews. The sample amount in this research is 100 permanent employees in PT XYZ Heads Office in Jakarta. The sample technique that is used in non probability with purposive sampling technique. The analysis method used for this research is descriptive analysis and multiple resgression analysis. The result of this research shows that Organization justice has a significant negative impact toward Counterproductive Behavior, and Job Satisfaction has a significant negative impact toward Counterproductive Behavior, also both Organization Justice and Job Satisfaction influence Counterproductive Work behavior altogether. , The aim of the research is to study the impact of organization justice and job satisfaction on counterproductive behavior in PT XYZ Head Office. The data were collected from questioners and interviews. The sample amount in this research is 100 permanent employees in PT XYZ Heads Office in Jakarta. The sample technique that is used in non probability with purposive sampling technique. The analysis method used for this research is descriptive analysis and multiple resgression analysis. The result of this research shows that Organization justice has a significant negative impact toward Counterproductive Behavior, and Job Satisfaction has a significant negative impact toward Counterproductive Behavior, also both Organization Justice and Job Satisfaction influence Counterproductive Work behavior altogether. ]"