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"Instansi pemerintah merupakan salah satu dari delapan klaster sebagai penyumbang kasus Covid-19 terbesar di Indonesia. Oleh karena itu, mekanisme kerja yang lebih fleksibel atau flexible working arrangement menjadi alternatif yang semakin dipertimbangkan pada masa pandemi Covid-19. Meski demikian, dampak dari implementasi flexible working arrangement terhadap kinerja individu maupun organisasi masih menjadi perdebatan. Di sisi lain, beberapa studi mengidentifikasi bahwa dukungan dari atasan juga dapat mempengaruhi dampak psikologis karyawan yang akan berimplikasi pada pencapaian work-life balance karyawan. Tercapainya work-life balance diharapkan dapat menghasilkan outcomes yang positif dari para karyawan di antaranya kepuasan kerja dan kinerja yang tinggi. Penelitian ini bertujuan untuk mengidentifikasi hubungan antara flexible work arrangement, dukungan atasan terhadap kepuasan dan kinerja, dimediasi oleh work-life balance pada pegawai ASN pada instansi pemerintah di Indonesia. Penelitian ini merupakan penelitian kuantitatif. Data penelitian diperoleh melalui kuesioner yang dilakukan dengan menggunakan cross sectional design. Kuesioner disebarkan secara online dan memperoleh 391 responden yang meliputi pegawai ASN yang telah bekerja setidaknya selama satu tahun pada instansi pemerintah di Indonesia. Analisis hubungan antar variabel dilakukan melalui Structural Equation Modeling (SEM) menggunakan bantuan software LISREL. Hasil dari penelitian menunjukkan bahwa supervisor support dan flexible working arrangement secara signifikan mempengaruhi kepuasan kerja (job satisfaction) yang dimediasi oleh work-life balance. Secara lebih lanjut, penelitian ini menemukan bahwa kepuasan kerja memiliki hubungan langsung terhadap kinerja (job performance). Dengan demikian, dapat disimpulkan bahwa supervisor support dan flexible working arrangement secara tidak langsung dapat mempengaruhi job performance.

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Government institutions are on of the eight clusters as the largest contributors of Covid-19 cases in Indonesia. Therefore, a more flexible working mechanism or flexible working arrangement to become alternative that is increasingly being considered during the Covid-19 pandemic. However, the impact of flexible working arrangements implementation on individual and organizational performance is still a matter of debate. On the other hand, several studies have identified that support from supervisor also have a role in influencing the psychological impact on employees which will have implications to the employees’ work-life balance. The achievement of work-life balance is expected to produce positive outcomes, including the achievement of job satisfaction and high performance. This study aims to identify the relationship between flexible working arrangements, supervisor support on job satisfaction and job performance, mediated by the work-life balance of civil servants in government institutions in Indonesia. This research is a quantitative research. The data were collected by distributing questionnaire conducted using a cross sectional design. The questionnaire was distributed online and obtained 391 respondents which included civil servants who have worked for at least one year in government institution in Indonesia. The relationship between variables was carried out through Structural Equation Modeling (SEM) using LISREL software. The results of the study indicate that supervisor support and flexible working arrangements significantly affect job satisfaction mediated by work-life balance. Furthermore, this study found that job satisfaction has a direct relationship to job performance. Thus, it can be concluded that supervisor support and flexible working arrangements indirectly affect employees’ job performance."

"Sumber daya manusia merupakan aspek penting dalam perusahaan. Untuk itu, penting bagi manajemen SDM untuk mengatur sumber daya manusia perusahaan untuk mencapai kepuasan kerja karyawan dan keseimbangan antara kehidupan dan pekerjaan karyawan. Unsur work-life balance merupakan salah satu yang terpenting dalam mencapai kepuasan kerja karyawan. Hal ini juga dapat membantu mengurangi jumlah turnover intention yang sering terjadi pada perusahaan advertising agency. Penelitian ini bertujuan untuk mengetahui pengaruh Flexible Work Arrangements (FWA), Turnover Intention, Work-life Balance, dan Job Satisfaction pada karyawan advertising agency. Penelitian akan dilakukan terhadap 210 responden yakni pegawai tetap dengan menggunakan alat ukur SRQ-20 (Self-Reporting Questioner -20), IPWQ (Individual Performance Work Questionnaire) dan menganalisis pengaruhnya menggunakan PLS SEM. Pengumpulan data dilakukan secara online dan menggunakan teknik convenience sampling dan dilakukan selama 1 bulan. Hasil kajian tersebut menunjukkan adanya pengaruh positif dari praktif flexible work arrangement terhadap job satisfaction dan work-life balance. Sementara, dengan flexible work arrangemnet, work-life balance, dan job satisfaction yang tinggi memberikan pengaruh negatif terhadap turnover intention. Implikasi manajerial dari penelitian ini dapat dipertimbangkan sebagai solusi untuk meningkatkan kepuasan kerja, keseimbangan antara kerja dan kehidupan pribadi serta dapat menurunkan angka turnover intention.

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Human resources are an important aspect in the company. For this reason, it is important for Human Resource management to regulate the company's human resources to achieve employee job satisfaction and work-life balance. The element of work-life balance is one of the most important in achieving employee job satisfaction. This can also help reduce the number of turnover intentions that often occur in advertising agency companies.This study aims to determine the effect of Flexible Work Arrangements (FWA), Turnover Intention, Work-life Balance, and Job Satisfaction on advertising agency employees. The research will be conducted on 210 respondents, namely permanent employees, using the measuring instrument SRQ-20 (Self-Reporting Questioner -20), IPWQ (Individual Performance Work Questionnaire) and analyzing its effect using PLS SEM. Data collection was done online and using convenience sampling technique and was carried out for 1 month. The results of this study indicate that there is a positive effect of practical flexible work arrangements on job satisfaction and work-life balance. Meanwhile, with high flexible work arrangements, work-life balance, and job satisfaction proved they have a negative influence on turnover intention. The result from this research could be considered as managerial implication for a solution to increase job satisfaction, work-life balance, and reduce turnover intention."

"Dalam pekerjaan, work-life balance dianggap sebagai salah satu faktor penting yang dapat mempengaruhi organizational pride dan job satisfaction. Untuk mencapai work-life balance, seorang pegawai harus mampu menyeimbangkan kehidupan di dalam dan di luar pekerjaannya. Work-life balance salah satunya dapat dipengaruhi oleh supervisor support. Penelitian kuantitatif ini bertujuan untuk menganalisis hubungan antara supervisor support, job satisfaction, dan organizational pride sebagai anteseden dan konsekuensi dari work-life balance. Data dari 319 responden yang merupakan bagian dari struktur organisasi pemerintah Instansi Aguna Karya berhasil dikumpulkan dan kemudian diolah menggunakan metode Structural Equation Modelling (SEM). Hasil penelitian ini menunjukkan bahwa terdapat hubungan positif antar variabel dalam penelitian, yaitu supervisor support, work-life balance, organizational pride, dan job satisfaction.

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In the field of work, work-life balance is considered as one of the important factors that can affect organizational pride and job satisfaction. To achieve work-life balance, an employee must be able to balance life inside and outside his work. Work-life balance can be influenced by supervisor support. This quantitative research aims to analyze the relationship between supervisor support, job satisfaction, and organizational pride as antecedents and the consequences of work-life balance. Data from 319 respondents who were part of the Ministry of Finance's organizational structure were successfully collected and then processed using the Structural Equation Modeling (SEM) method. The results of this study indicate that there is a positive relationship between variables in the study, namely supervisor support, work-life balance, organizational pride, and job satisfaction."

"Penelitian ini bertujuan untuk menganalisis hubungan antara flexible working place dan flexible working time dengan job satisfaction, baik hubungan secara langsung maupun tidak langsung melalui work-life balance sebagai variabel mediasi. Penelitian ini dilakukan kepada pegawai di instansi Pusat Pelaporan dan Analisis Transaksi Keuangan (PPATK) baik pegawai tetap/Aparatur Sipil Negara (ASN) ataupun pegawai kontrak/Non-ASN menggunakan pendekatan kuantitatif. Pengumpulan data dilakukan degan menyebarkan kuesioner kepada 148 responden serta dilakukan analisis dengan aplikasi Smart PLS versi 3.0 melalui metode Penelitian SEM PLS. Hasil penelitian menyimpulkan bahwa kedua variabel yaitu flexible working place dan flexible working time berpengaruh positif terhadap variabel job satisfaction. Sementara itu hubungan kedua variabel yaitu flexible working place dan flexible working time terhadap variabel job satisfaction yang dimediasi oleh variabel work-life balance memiliki pengaruh yang positif. Hasil penelitian ini menjelaskan bahwa penerapan flexible working time dan flexible working time dapat dikatakan berhasil dan berpengaruh positif terhadap job satisfaction dikarenakan terdapat peningkatan work-life balance yang dirasakan oleh pegawai Pusat Pelaporan dan Analisis Transaksi Keuangan (PPATK).

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The aim of this study is to analyze the relation between the flexible working place and flexible working time on job satisfaction, directly or indirectly, with the itervention of the work-life balance as a mediating variable. This research is conducted to a civil servant and a non civil servant/contract-based staff in Indonesian Financial Transaction Reports and Analysis Center (INTRAC). Furthermore, the quantitative approach is used in this research. The data is collected by distributing a questionnaires to 148 respondents and being analyzed with Smart PLS program/application version 3.0 with Sem PLS method. The results concludes that both variables which are flexible working place and flexible working time makes a positive and significant effect on job satisfaction variable. Furthermore the flexible working place and flexible working time on job satisfaction with work-life balance as a mediating variable also have a positive effect. The results of this study explain that the implementation of flexible working place and flexible working time can be said to be successful and has a positive effect on job satisfaction because there is an increase in a work-life balance felt by employees of the Indonesian Financial Transaction Reports and Analysis Center (INTRAC)"

"Tingkat turnover sektor teknologi informasi termasuk yang tertinggi dibandingkan sektor lainnya. Kehadiran pekerja teknologi informasi (TI) memegang peranan penting dalam perusahaan guna mendukung kegiatan operasional bisnis masing-masing. Untuk meminimalkan tingkat turnover intention, perusahaan perlu mempertimbangkan beberapa faktor yang terkait dengan hal tersebut, antara lain beban kerja, fleksibilitas kerja, work-life balance, dan kepuasan kerja. Beban kerja diketahui memberikan pengaruh yang besar terhadap kesejahteraan karyawan. Selain itu, telah menjadi perhatian kritis untuk retensi tenaga kerja ini. Tujuan utama dari penelitian ini adalah untuk menganalisis hubungan antara beban kerja, kerja fleksibel, dan turnover intention pada pekerja teknologi informasi. Penelitian ini merupakan penelitian kuantitatif dengan desain cross sectional. Pengumpulan data dilakukan dengan menyebarkan kuesioner secara online. Data yang diperoleh meliputi 272 responden dengan latar belakang pegawai teknologi informasi (TI) di Indonesia. Metode Structural Equation Modeling (SEM) digunakan untuk menganalisis hubungan antara variabel-variabel tersebut dengan menggunakan software Lisrel. Hasil dari penelitian ini menunjukkan bahwa worklife balance dan fleksibilitas kerja secara signifikan mampu mempengaruhi kepuasan kerja, work-life balance dan fleksibilitas kerja memiliki hubungan tidak langsung terhadap turnover intention dimediasi oleh kepuasan kerja. Selain itu, pada penelitian ini ditemukan bahwa beban kerja tidak memiliki pengaruh signifikan terhadap kepuasan kerja. Kemudian penelitian ini pun menemukan bahwa kepuasan kerja tidak mampu memediasi hubungan beban kerja terhadap turnover intention pekerja teknologi informasi di Indonesia.

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The turnover rate in the information technology sector is one of the highest compared to other sectors. The presence of information technology (IT) employees play an important role in companies in order to support operational activities of each business. To minimize the turnover intention rate, companies need to take into consideration several factors related to this, including workload, work flexibility, work-life balance, and job satisfaction. Workloads are known for giving a big impact on employee’s well-being. In addition, it has become a critical concern for the retention of this workforce. The main aim of this study is to analyze the relationships between workload, flexible working, and turnover intention among information technology employees. This research is a quantitative study with a cross-sectional design. Data were collected by distributing questionnaires online. The data obtained data covered 272 respondents with a background in information technology (IT) employee in Indonesia. Structural Equation Modeling (SEM) method was used to analyze the relationships between these variabel using Lisrel software. The results of this study indicate that work-life balance and flexible working has significant and positive influence on job satisfaction. Beside that, this research proves that job satisfaction significantly mediates the relationship between work-life balance and flexible working with turnover intention. In the other hands, workload has no significant impact on job satisfaction, therefore job satisfaction has no mediating a relationship between workload and turnover intention in information technology employees in Indonesia."

"Pemulihan ekonomi negara melalui peneriman perpajakan menjadi sangat penting untuk mencegah adanya krisis dan mengembalikan kondisi perekonomian. Kinerja Direktorat Jenderal Pajak mengalami peningkatan selama dua tahun terakhir dalam hal penerimaan negara, namun dengan adanya pandemi Covid-19 yang mengakibatkan adanya disrupsi tatanan baru dalam bekerja, terdapat fenomena baru seperti faktor work-life balance, meningkatnya job stress, menurunnya job satisfaction, burnout dan dampaknya terhadap job performance pegawai Direktorat Jenderal Pajak. Penelitian ini bertujuan untuk melihat dampak dari disrupsi yang ada pada masa transisi setelah pandemi Covid-19 kepada pegawai sektor publik, khususnya Direktorat Jenderal Pajak melalui kuesioner secara daring kemudian diolah dan dianalisis menggunakan Structural Equation Modelling (SEM). Hasil penelitian memberikan gambaran bahwa work-life balance tidak berpengaruh terhadap job performance, sedangkan job stress, dan job satisfaction memiliki pengaruh positif, sementara burnout memiliki pengaruh negatif terhadap job performance. Selain itu, job satisfactiondan burnout mampu menjadi variabel mediasi yang memperkuat hubungan variabel penelitian job stress dan job performance, namun tidak memiliki efek yang signifikan pada hubungan antara work-life balance dan job performance.

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The performance of the Directorate General of Taxes has increased over the last two years in terms of state revenues, but with the Covid-19 pandemic which resulted in the disruption of the new work order, there are new phenomena such as increased stress, decreased job satisfaction, burnout, and its impact on the job performance of the Directorate General of Taxes employees. This study aims to see the impact of disruption during the transition period after the Covid-19 pandemic on public sector employees, especially the Directorate General of Taxes through online questionnaires which are then processed and analyzed using Structural Equation Modeling (SEM). The results of the study provide an illustration that work-life balance, does not affect job performance, while job stress, job satisfaction and burnout have a significant influence, both positively and negatively on job performance. In addition, job satisfaction and burnout can become mediating variables that strengthen the relationship between job stress and job performance, while they have little to no effect in relationship between work-life balance and job performance."

"Penelitian ini bertujuan untuk menguji pengaruh quality of work life terhadap work life balance melalui peran mediasi job stress, job satisfaction, dan job commitment pada karyawan yang bekerja pada perusahaan jasa konsultan bisnis di daerah Jabodetabek. Pendekatan yang digunakan adalah pendekatan kuantitatif dan bersifat single cross sectional. Responden sejumlah 225 orang terlibat dalam penelitian ini. Pengambilan data dilakukan dengan menggunakan kuesioner yang telah dikembangkan dari penelitian sebelumnya. Pengolahan data dilakukan dengan menggunakan teknik covariance based structural equation modeling. Temuan penelitian menunjukan bahwa quality of work life berpengaruh secara tidak langsung melalui peran mediasi job stress, job satisfaction, dan job commitment terhadap work life balance. Berdasarkan hasil penelitian ini secara praktis dapat disarankan bahwa untuk menciptakan keseimbangan kehidupan dan pekerjaan pada karyawan, manajemen perusahaan jasa konsultan dapat menciptakan lingkungan kerja atau kondisi kerja yang positif sehingga kelelahan kerja yang dirasakan oleh karyawan dapat berkurang, kepuasan kerja yang dirasakan meningkat, dan rasa ingin berkomitmen kerja yang tinggi. Secara teoritis penelitian ini dapat mengkonfirmasi penelitian-penelitian sebelumnya yang menyelidiki dinamika hubungan antara quality of work life, work life balance, job stress, job satisfaction, dan job commitment.

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This study aims to examine the effect of quality of work life on work life balance through the mediating role of job stress, job satisfaction, and job commitment in employees who work in business consulting services companies in the Jabodetabek area. The approach used is a quantitative approach and is single cross sectional. Respondents were 225 people involved in this study. Data collection was carried out using a questionnaire that had been developed from previous studies. Data processing was carried out using a covariance based structural equation modeling technique. The research findings show that the quality of work life has an indirect effect through the mediating role of job stress, job satisfaction, and job commitment to work life balance.

Based on the results of this study it can be practically suggested that in order to create a work-life balance for employees, the management of a consulting service company can create a positive work environment or working conditions so that the work fatigue felt by employees can be reduced, perceived job satisfaction increases, and a high sense of work commitment. Theoretically, this research can confirm previous studies that investigated the dynamics of the relationship between quality of work life, work life balance, job stress, job satisfaction, and job commitment."

"Implementasi telework mengalami percepatan karena pesatnya perkembangan teknologi dan informasi. Selain itu adanya kondisi pandemi COVID-19 juga turut meningkatkan jumlah organisasi yang menerapkan telework. Tetapi ada beberapa masalah implementasi telework yang tersisa dan  perlu menjadi perhatian dari perusahaan. Banyak pekerja merasa terisolasi secara sosial dari tempat kerja mereka, yang dapat mempengaruhi peningkatan stres mereka. Selain itu berdasarkan hasil penelitian empiris dan survey yang dilakukan oleh berbagai institusi menyimpulkan perlu juga dipertimbangkan pengaruh telework pada stres kerja, work-life balance , dan job satisfaction. Studi ini menyelidiki bagaimana telework dan isolasi sosial mempengaruhi kepuasan kerja dengan efek mediasi stres kerja dan keseimbangan kehidupan kerja di Indonesia . Penelitian ini dilakukan dengan menggunakan kuesioner berbasis daring. Analisis model dilakukan dengan menggunakan Structural Equation Modelling (SEM) terhadap 280 orang responden. Hasil penelitian menunjukkan bahwa implementasi telework berpengaruh positif terhadap job satisfaction. Telework terbukti berdampak positif terhadap work-life balance dan menurunkan job stress. Namun social isolation yang dirasakan karywan memberikan dampak negatif terhadap job satisfaction. Penelitian ini membuktikan bahwa work-life balance dapat memediasi hubungan antara telework dan job satisfaction. Dari penelitian ini dapat disimpulkan bahwa implementasi telework yang memberikan otonomi dan fleksibilitas dapat berimplikasi positif terhadap job satisfaction.

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The implementation of telework has accelerated due to advances in technology and COVID-19 which has changed the way people live for years. But there are some lingering problems with telework need to be addressed. Many workers feel socially isolated from their workplace, which may affect their stress increment. There are also mixed results of the effects of telework on work stress, work-life balance, and job satisfaction from previous studies. This study investigates how telework and social isolation affect job satisfaction with mediating effects of work stress and work-life balance in Indonesia. This research was conducted with 280 remote workers as participants. The hypotheses were then tested with Structural Equation Modelling using LISREL 8.8 for windows. This research finds that telework has a positive and significant effect on job satisfaction. Telework has been proven to have a positive impact on work-life balance and reduce work stress. However, the social isolation felt by employees has a negative impact on job satisfaction. This study proves that work-life balance can mediate the relationship between telework and job satisfaction. From this study, it can be concluded that the implementation of telework which provides autonomy and flexibility can have a positive impact on employee job satisfaction."

"Pandemi Covid-19 membuat sebagian besar organisasi terpaksa menerapkan sistem kerja fleksibel dan memberikan dampak negatif terhadap kondisi work-life balance (WLB) karyawan generasi milenial. Tujuan dari penelitian ini adalah membuktikan apakah dukungan atasan melemahkan hubungan antara sikap terhadap sistem kerja fleksibel dengan WLB. Desain penelitian ini adalah korelasional dengan jumlah partisipan sebanyak 168 karyawan yang termasuk dalam generasi milenial. Pengukuran variabel menggunakan Flexible Working Option Questionnaire (FWOQ), Skala Dukungan Atasan, dan Skala WLB yang telah diterjemahkan dalam Bahasa Indonesia. Penyebaran skala-skala ini dilakukan secara dari menggunakan Google Form. Analisis data dilakukan menggunakan Process Macro Hayess untuk menguji model 1, yaitu moderasi sederhana.  Hasil penelitian menunjukkan bahwa dukungan atasan tidak memberikan efek moderasi pada hubungan antara sikap terhadap sistem kerja fleksibel dengan WLB. Hal ini dapat terjadi karena karyawan generasi milenial memiliki keinginan untuk dapat mengelola waktu kerja dan tempat kerjanya secara mandiri. Penelitian selanjutnya dapat melakukan penelitian serupa dengan sektor bisnis yang lebih spesifik

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.The Covid-19 pandemic forced most organizations to implement a flexible work system and had a negative impact on the work-life balance (WLB) of millennial employees. The purpose of this study is to prove whether superior support strengthens the relationship between flexible work systems and WLB. The design of this study was correlational with the number of participants as many as 168 employees belonging to the millennial generation. The measurement of variables uses the Flexible Working Option Questionnaire (FWOQ), the Supervisor Support Scale, and the WLB Scale which had been translated into Indonesian. The distribution of these scales is done by using Google Forms. Data analysis was performed using Process Macro Hayess to test model 1, namely simple moderation. The results showed that supervisor support did not have moderating effect to the relationship between the flexible working arrangement and WLB. This happened because millennial generation employees had the desire to be able to manage their work time and workplace independently. Future research can conduct similar research with more specific business sectors."

"Industri manufaktur adalah penyerap tenaga kerja dan kontributor Produk Domestik Bruto (PDB) terbesar bagi Indonesia, khususnya di manufaktur Fast Moving Consumer Goods (FMCG). Tingginya jumlah tenaga kerja membuat kinerja karyawan menjadi hal penting demi keberlangsungan perusahaan, sehingga faktor-faktor yang memengaruhinya perlu untuk diidentifikasi. Penelitian ini bertujuan untuk menganalisis pengaruh training & development dan supervisor support pada job performance dengan job satisfaction sebagai mediator. Penelitian ini menggunakan analisis kuantitatif menggunakan kuesioner daring (online) dengan sampling kepada karyawan di manufaktur FMCG di Indonesia. Data diolah menggunakan metode Structural Equation Model (SEM) pada perangkat lunak LISREL 8.80. Hasil penelitian menunjukan adanya hubungan positif antara training & development dan supervisor support terhadap job performance yang dimediasi oleh job satisfaction. Penelitian ini berkontribusi dalam memperluas studi empiris terkait faktor yang dapat meningkatkan produktivitas tenaga kerja manufaktur FCMG di Indonesia.

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Manufacture industry is the largest employer and contributor to Gross Domestic Product (GDP) in Indonesia, particularly the FMCG (Fast Moving Consumer Goods). The high number of workers makes employee performance important for the sustainability of the company, so it is necessary to identify the factors that influence it. This study aims to analyze the effect of training & development and supervisor support on job performance with job satisfaction as a mediator. The study applies quantitative research using online questionnaire with purposive sampling on employees of FMCG manufacture in Indonesia. The data was processed using SEM (Structural Equation Model) method in LISREL 8.80 software. The results show that there is a positive relationship between training & development and supervisor support on job performance that mediated by job satisfaction. This research contributes to expanding empirical studies regarding factors that could increase the productivity of FMCG manufacture employees in Indonesia."