Hasil Pencarian  ::  Simpan CSV :: Kembali

"Government and public service systems in the E Government era are demanded to be transparent, effective, efficient, accountable and useful in society. These are the challenges that has to be faced by government institutions in conducting their functions. The rapid advance of information and communications technology opens the opportunity in accessing, processing and using the information fast and accurately.This research aims to analyze customer satisfaction towards Information and Documentation Management Officer (IDMO) Perpusnas RI website quality (http://ppid.perpusnas.go.id/). Electronic service quality model used in this research is NetQual (Bressolles, 2006) consisting of 18 variables representing five dimensions of service quality, namely information, ease of use, design, reliability, dan privacy/security.This research used quantitative descriptive approach supported with survey of 48 respondents who have accessed PPID Perpusnas RI website.This research used two methods in analyzing data, customer satisfaction index and importance performance analysis.The result indicated that overall user was not satistified with PPID Perpusnas RI website, with customer satisfaction index 39,71 % (very poor). It is also parallel with analysis result of importance performance rate whose gap ranges from -015 to -1,23 with average total score is -0,85. It could be concluded that customer respondents generally has not satisfied with the quality of PPID Perpusnas RI website."

"The study aims to usability analysis the National Library of Indonesia home page based the results of Paramjeet and Gupta research. The method used was think-aloud. In this method, one user was observed when doing the assignment and asked to express choices, feelings, or thoughts when testing the website. There are seven phases in this method, i.e 1) literature study of usability, usability testing and think- aloud, 2) self-evaluation of the home page of National Library of Indonesia website, conducted by comparing the results of Paramjeet and Gupta study, 3) determination of assessment parameters, 4) determination of the number and criteria of the respondents, 5) analysis of home page usability by the respondents, 6) analysis of the results, conducted based on the respondent transcripts, and 7) recommendations. There were ten respondents, with medium internet literacy skill. They expressed their thoughts and feelings when testing the home page. There were criteria used in the assessment :1) the main features consist of logo and name of organization, about us, contact us, and archive and archiving; 2)URL (Uniform Resources Locator); 3) window title; 4) date and time; 5) writing content; 6) navigation; 7) search; 8) graphic and animation.Based on the analysis, it shows that home page of the National Library of Indonesia website needs to be improved. The improvements needed are: the addition of about us feature on the main menu; contact us becomes part of about us in the main menu; the results of the archive and archiving is in the form of title, in order to facilitate the information retrieval; the moving boxes in the navigation are replaced with fixed boxes using different colors with the color news; the search is equipped with advanced search, and graphics and animation should also be improved not only as a home page ornament."

"ABSTRAKSkripsi ini membahas tentang pengelolaan Layanan Informasi Publik Pejabat Pengelola Informasi dan Dokumentasi (PPID) Kementerian Komunikasi dan Informatika sebagai wujud implementasi dari Undang-Undang Nomor 14 Tahun 2008 tentang Keterbukaan Informasi Publik secara komprehensif. Layanan Informasi Publik PPID merupakan satu pintu akses informasi publik yang dihasilkan dan dikuasai oleh Kementerian Komunikasi dan Informatika RI secara terseleksi. Penelitian ini menggunakan pendekatan kualitatif dengan metode studi kasus. Metode pengumpulan data dilakukan dengan cara observasi partisipan dan wawancara mendalam. Hasil penelitian ini menunjukkan Pejabat Pengelola Informasi dan Dokumentasi (PPID) Kementerian Komunikasi dan Informatika RI telah melaksanakan tugas dan tanggung jawab dalam mengelola layanan informasi publik, meliputi akusisi, klasifikasi, pengujian konsekuensi, penyimpanan dan pendokumentasian, penyelesaian sengketa, dan diseminasi informasi publik berdasarkan ketentuan peraturan perundang-undangan. Strategi peningkatan kualitas adalah pengembangan sumber daya manusia di bidang pengelolaan informasi dan dokumentasi dan penyediaan aplikasi teknologi touchscreen dalam proses transaksi informasi publik yang sedang menjadi perhatian saat ini.

---

ABSTRACTThe focus of this undergraduate thesis is management of public information service of information and documentation management officer (PPID) in the Ministry of Communication and Informatics of the Republic of Indonesia in a comprehensive. Public Information Service is one door access to public information is generated and controlled by the Ministry of Communication and Informatics which is selective. This research uses a qualitative approach with case study method. The method of data collection is done by participant observation and in-depth interviews. The result shows management officer of information and documentation (PPID) of the Ministry of Communication and Informatics has implemented duties and responsibilities in managing public information service, consist of acquisition, classification, consequences test, storage and documentation, dispute adjudication, and dissemination of public information which based on the provisions of the legislation. Strategies of quality improvement are human resources development in the field of management of information and documentation and providing touchscreen technology applications in transaction process which is becoming concern at this time."

"Pejabat pengelola informasi dan dokumentasi atau PPID adalah sistem layanan informasi publik yang dimiliki oleh Kementerian Luar Negeri RI atau Kemlu RI. PPID bertugas melaksanakan kegiatan penyimpanan, pendokumentasian, penyediaan, dan pelayanan informasi publik. PPID merupakan implementasi Undang-Undang No. 14 Tahun 2008 tentang Keterbukaan Informasi Publik (UU KIP). Website PPID Kementerian Luar Negeri dapat diakses melalui tautan berikut https://e-ppid.kemlu.go.id/. Tetapi berdasarkan evaluasi singkat terhadap desain antarmuka website PPID Kemlu RI masih terdapat kekurangan pada aspek user experience. Berdasarkan landasan desain yang kami pakai yaitu Shneiderman's Eight Golden Rules of Interface Design masih terdapat kekurangan dalam poin offer informative feedback, cater to universal usability, strive for consistency. Adanya penelitian ini ditujukan untuk memperdalam pemahaman mengenai permasalahan yang dirasakan oleh pengguna. Dari pemahaman tersebut akan diberikan output berupa desain alternatif website PPID Kemlu RI yang di desain dengan pendekatan User Centered Design (UCD). Selain itu, terdapat pula evaluasi desain antarmuka atau User Interface (UI) dan usability dengan metode usability testing dan contextual interview. Penelitian ini menghasilkan rancangan desain antarmuka yang memiliki skor evaluasi yang baik, dengan rata-rata success rate pada usability testing sebesar 97,8%. Penelitian ini kemudian ditutup dengan saran yang dapat diterapkan pada penelitian selanjutnya.

---

The information and documentation management officer or PPID is a public information service system owned by the Indonesian Ministry of Foreign Affairs or the Indonesian Ministry of Foreign Affairs. PPID is tasked with carrying out storage, documentation, provision and service of public information. PPID is an implementation of Law no. 14 of 2008 concerning Openness of Public Information (UU KIP). The PPID Ministry of Foreign Affairs website can be accessed via the following link https://e- ppid.kemlu.go.id/. However, based on a brief evaluation of the interface design of the Indonesian Ministry of Foreign Affairs' PPID website, there are still deficiencies in the user experience aspect. Based on the design basis that we use, namely Shneiderman's Eight Golden Rules of Interface Design, there are still deficiencies in the points of offering informative feedback, catering to universal usability, striving for consistency. This research is aimed at deepening understanding of the problems felt by users. From this understanding, output will be provided in the form of an alternative design for the Indonesian Ministry of Foreign Affairs' PPID website which is designed using a User Centered Design (UCD) approach. Apart from that, there is also an evaluation of the interface design or User Interface (UI) and usability using the usability testing and contextual interview methods. This research produced an interface design that had a good evaluation score, with an average success rate in usability testing of 97.8%. This research then closes with suggestions that can be applied in further research."

"Pejabat pengelola informasi dan dokumentasi atau PPID adalah sistem layanan informasi publik yang dimiliki oleh Kementerian Luar Negeri RI atau Kemlu RI. PPID bertugas melaksanakan kegiatan penyimpanan, pendokumentasian, penyediaan, dan pelayanan informasi publik. PPID merupakan implementasi Undang-Undang No. 14 Tahun 2008 tentang Keterbukaan Informasi Publik (UU KIP). Website PPID Kementerian Luar Negeri dapat diakses melalui tautan berikut https://e-ppid.kemlu.go.id/. Tetapi berdasarkan evaluasi singkat terhadap desain antarmuka website PPID Kemlu RI masih terdapat kekurangan pada aspek user experience. Berdasarkan landasan desain yang kami pakai yaitu Shneiderman's Eight Golden Rules of Interface Design masih terdapat kekurangan dalam poin offer informative feedback, cater to universal usability, strive for consistency. Adanya penelitian ini ditujukan untuk memperdalam pemahaman mengenai permasalahan yang dirasakan oleh pengguna. Dari pemahaman tersebut akan diberikan output berupa desain alternatif website PPID Kemlu RI yang di desain dengan pendekatan User Centered Design (UCD). Selain itu, terdapat pula evaluasi desain antarmuka atau User Interface (UI) dan usability dengan metode usability testing dan contextual interview. Penelitian ini menghasilkan rancangan desain antarmuka yang memiliki skor evaluasi yang baik, dengan rata-rata success rate pada usability testing sebesar 97,8%. Penelitian ini kemudian ditutup dengan saran yang dapat diterapkan pada penelitian selanjutnya.

---

The information and documentation management officer or PPID is a public information service system owned by the Indonesian Ministry of Foreign Affairs or the Indonesian Ministry of Foreign Affairs. PPID is tasked with carrying out storage, documentation, provision and service of public information. PPID is an implementation of Law no. 14 of 2008 concerning Openness of Public Information (UU KIP). The PPID Ministry of Foreign Affairs website can be accessed via the following link https://e- ppid.kemlu.go.id/. However, based on a brief evaluation of the interface design of the Indonesian Ministry of Foreign Affairs' PPID website, there are still deficiencies in the user experience aspect. Based on the design basis that we use, namely Shneiderman's Eight Golden Rules of Interface Design, there are still deficiencies in the points of offering informative feedback, catering to universal usability, striving for consistency. This research is aimed at deepening understanding of the problems felt by users. From this understanding, output will be provided in the form of an alternative design for the Indonesian Ministry of Foreign Affairs' PPID website which is designed using a User Centered Design (UCD) approach. Apart from that, there is also an evaluation of the interface design or User Interface (UI) and usability using the usability testing and contextual interview methods. This research produced an interface design that had a good evaluation score, with an average success rate in usability testing of 97.8%. This research then closes with suggestions that can be applied in further research."

"Implementor utama keterbukaan informasi publik di Kementerian Sekretariat Negara adalah pejabat pengelola informasi dan dokumentasi PPID yang berasal dari seluruh satuan kerja, Badan Layanan Umum, dan lembaga kepresidenan lain di lingkungan Kemensetneg. Penelitian ini bertujuan untuk mendeskripsikan koordinasi PPID di lingkungan Kemensetneg dalam implementasi keterbukaan informasi publik. Penelitian dilakukan dengan pendekatan kualitatif, dengan metode pengumpulan data berupa wawancara mendalam, studi literatur, dan observasi. Hasil penelitian menunjukkan bahwa koordinasi lebih banyak dilaksanakan ketika PPID menerima permohonan informasi dari masyarakat. Permasalahan dalam koordinasi berasal dari internal berupa pemahaman mengenai urgensi keterbukaan informasi, dan eksternal berupa ketersediaan perencanaan kerja dan sistem informasi.

---

The main implementer of public information disclosure in the Ministry of State Secretariat are the Information and Documentation Management Officer PPID from all working units, Public Service Agency, and other Presidential agencies within Ministry of State Secretariat. This study aims to describe the coordination of PPID within the Ministry of State Secretariat about the implementation of public information disclosure. The research was conducted with qualitative approach, with data collection method in the form of in depth interview, literature study, and observation.

The results show that the coordination was carried out more frequently when PPID receives requests for information from the public. The problems of coordination came from the internal in the form of an understanding of the urgency of information disclosure, and external in the form of the availability of work planning and information systems."

"Penelitian ini bertujuan untuk mengetahui kualitas layanan perpustakaan dan informasi di Perpustakaan Nasional Rl berdasarkan persepsi dan harapan pemustaka pada tiga dimensi LibQuaJ+TM, yaitu service affect, library as place, dan information control. Metode penelitian yang digunakan adalah metode kuantitatif deskriptif. Teknik pengumpulan data menggunakan kuesioner dan studi kepustakaan yang relevan dan mendukung penelitian ini, dengan jumlah responden sebanyak 129 orang pemustaka. Hasil penelitian menunjukkan bahwa kualitas layanan dan informasi di Perpustakaan Nasional Rl sudah baik karena skor persepsi pemustaka lebih tinggi dari harapan minimum, walaupun belum sampai pada harapan idealnya. lni artinya pemustaka merasa puas dengan layanan yang diberikan oleh Perpustakaan Nasional Rl. Dari ketiga dimensi kualitas LibQuaJ+TM, dimensi information control (I C) adalah yang paling tinggi dengan nilai rata-rata AG 0,89, yang diikuti dimensi service affect (SA) dengan nilai rata-rata AG 0,79. lndikator kondisi perpustakaan yang selalu bersih dan dijaga dengan baik adalah yang memiliki AG positif yang paling besar yaitu sebesar 1, 16. Kekuatan layanan Perpustakaan Nasional Rl terletak pada kondisi perpustakaan yang selalu bersih dan dijaga dengan baik; waktu layanan perpustakaan yang sesuai dengan jadwal yang telah ditentukan; ruang perpustakaan yang nyaman; dan kenyamanan waktu dalam mendapatkan informasi yang dibutuhkan. Kelemahan layanan perpustakaan dan informasi Perpustakaan Nasional Rl pada koleksi e-resources dan koleksi tercetak yang belum memenuhi kebutuhan informasi pemustaka."

"Diperlakunya Undang-undang Nomor 14 Tahun 2008 tentang keterbukaan informasi publik pada Aprl 2010, seluruh badan publik di Indonesia wajib membentuk Pejabat Pengelola Informasi dan Dokumentasi (PPID) beserta seluruh instrumen pendukungnya... "

"Web as a source of global information has created a new challenge for archiving digital material. National Web Archive as one part of the web portal of the National Digital Library has an important role in the effort to store, manage, archive and preserve the documentary heritage of Indonesia in online formats. This study was done to evaluate the utilization of associated factors that interact and influence the level of user acceptance of the technology of this web archiving system. The study using the modeling methodology TAM (Technology Acceptance Model) as a theoretical framework and multivariate statistical analysis techniques SEM (Structural Equation Modeling) using AMOS (Analysis of Moment Structures) software tools. Data were collected through snowball sampling with the help of an online questionnaire, where the number of 110 respondents in this study are pemustaka who utilize the site of the National Library. The results show the suitability of TAM as a theoretical framework that can accept the hypothesis that has positive and significant exception Influence Perception of Benefits (PU) on Intention to Use (BITU) indicates a value below 0.736 because of the measurement standard price table = 1.96 ie thitung < ttable so H0 is accepted."