Hasil Pencarian  ::  Simpan CSV :: Kembali

"ABSTRAKRumah Sakit Koja sudah melaksanakan Jaminan Kesehatan Nasional dengan BPJS dan menjadi rumah sakit rujukan di Wilayah Jakarta Utara sehingga menuntut rumah sakit untuk terus mengembangkan kualitas dari pelayanannya. Stres pada tenaga kerja dapat menghambat suatu institusi mencapai targetnya dan ketidakpuasan dalam pekerjaannya menyebabkan pekerja dapat menurunkan kualitas kinerjanya. Masalah ini menjadi penting bagi manajemen rumah sakit untuk memberikan lingkungan kerja yang mendukung pekerja untuk merasa puas akan hasil dari pekerjaannya dan tidak mengalami stres kerja yang berlebihan. Tujuan penelitian ini adalah untuk mengetahui hubungan stres kerja dan kepuasan kerja terhadap kinerja pada perawat rawat inap RSUD Koja. Desain penelitian menggunakan metode cross-sectional dengan uji chi square dan regresi logistik. Pengambilan data melalui penyebaran kuesioner skala likert kepada 134 responden. Perhitungan sampel menggunakan rumus perhitungan jumlah sampel simple random sampling. Hasil penelitian ini menunjukkan bahwa terdapat hubungan antara stress kerja (p=0,006) dan kepuasan kerja (p=0,001) terhadap kinerja. Hasil multivariat menunjukkan bahwa komponen dari variabel stres kerja dan kepuasan kerja yang paling besar pengaruhnya terhadap kinerja pada perawat. Peneliti menyarankan untuk melakukan maintenance sarana dan prasarana secara rutin, mengadakan pelatihan/acara yang bersifat meningkatkan rasa kebersamaan dan penguatan psikologi, melakukan Employee Opinion Survey (EOS), dan menghitung kembali kebutuhan tenaga keperawatan.

---

ABSTRACT

Koja Hospital has implemented a National Health Insurance with BPJS and has become referral hospitals in the North Jakarta Region hence it demands that the hospital continue to develop the quality of its services. Stress on labour can prevent an institution from reaching goals and dissatisfaction on workers causes reduction of the quality of their performance. The purpose of this study was to determine the relationship of work stress and job satisfaction to the performance of inpatient nurses at Koja Hospital. The study design used a cross-sectional method with chi square test and logistic regression. Retrieval of data through distributing Likert scale questionnaire to 134 respondents. The sample calculation uses a simple random sampling calculation formula. The results of this study indicate that there is a relationship between work stress (p = 0.006) and job satisfaction (p = 0.001) on performance. Multivariate results show that the components of the variable work stress and job satisfaction have the greatest influence on the performance of nurses. The researcher recommends that maintenance of facilities and infrastructure routinely, conduct training / events that enhance the sense of community and strengthening psychology, conduct an Employee Opinion Survey (EOS), and recalculate the needs of nursing staff.

"

"Kinerja perawat memberikan dampak terhadap peningkatan kualitas pelayanan di rumah sakit. Penelitian ini bertujuan untuk mengidentifikasi hubungan kompetensi perawat dan kepuasan kerja perawat dengan kinerja perawat pelaksana di rawat inap. Metode penelitian kuantitatif menggunakan cross sectional, jumlah sampel dalam penelitian 167 perawat. Hasil penelitian ditemukan bahwa secara parsial kompetensi perawat berhubungan positif dan signifikan dengan kinerja perawat p = 0.016 < α 0.05, kepuasan kerja perawat berhubungan dengan kinerja perawat p = 0.002 < ± 0.05. Secara simultan kompetensi dan kepuasan kerja perawat berhubungan dengan kinerja perawat p = 0.001 < 0.05. Kepuasan kerja perawat paling dominan berhubungan dengan kinerja perawat OR = 2.959 dibandingkan dengan kompetensi perawat OR = 2.453. Perlu adanya perhatian dari manajer keperawatan untuk memperhatikan kompetensi dan kepuasan kerja perawat dengan memberikan dukungan dan keikutsertaan dalam kegiatan pengembangan kemampuan dan skill sehingga kinerja perawat dapat meningkat yang akan berdampak terhadap kualitas pelayanan di rumah sakit.

---

The performance of nurses has an impact on improving the quality of service in hospitals. This study aimed to identify the relationship between the competence of nurses and nurse job satisfaction with the performance of nurses in inpatient care. A quantitative research method and cross-sectional design were used, involving 167 nurses. The study's results found that nurse competence was partially positively and significantly related to nursing performance p = 0.016 < 0.05, and nurse job satisfaction was related to nursing performance p = 0.002 < 0.05. Simultaneously the competence and job satisfaction of nurses related to the performance of nurses p = 0.001 < 0.05. Nurse job satisfaction is most dominantly related to nurse performance OR = 2,959 compared to nurse competence OR = 2,453. There needs to be attention from nursing managers to pay attention to the competence and job satisfaction of nurses by providing support and participation in ability and skill development activities so that nurse performance can increase, which will have an impact on the quality of service in hospitals."

"Perilaku caring dapat dipengaruhi faktor individual, salah satunya adalah kepuasan kerja. Penelitian ini bertujuan untuk mengetahui hubungan antara kepuasan kerja dan perilaku caring perawat rawat inap di rumah sakit. Penelitian ini menggunakan desain analitik korelasi dengan pendekatan cross sectional yang melibatkan 154 perawat ruang rawat inap di satu RSUD wilayah Kota Bandung. Pengambilan sampel menggunakan teknik saturation sampling. Alat ukur yang digunakan adalah Caring Behaviors Inventory (CBI-24) dan Job Satisfaction Scale (JSS-10). Uji korelasi Spearman mendapatkan hasil ada hubungan yang signifikan antara kepuasan kerja dengan perilaku caring perawat (p=0,001, ±=<0,05) dengan tingkat kekuatan korelasi adalah hubungan yang cukup kuat dan positif (r=0,414). Kepuasan kerja berkontribusi mempengaruhi perilaku caring sebesar 17% dengan kolega dan rekan kerja, serta kesempatan menggunakan keahlian sebagai dimensi kepuasan kerja dengan skor tertinggi yang memberi kepuasan kerja. Kesimpulan: kepuasan kerja berhubungan dengan perilaku caring, semakin tinggi kepuasan kerja akan semakin baik perilaku caring. Perilaku caring perawat perlu terus dipertahankan dan dikuatkan dengan meningkatkan kepuasan kerja yang di antaranya didapat dari hubungan yang baik dengan kolega dan rekan kerja, serta pemberian kesempatan kepada perawat untuk menggunakan dan mengembangkan potensi yang dimilikinya.

---

Caring behavior can be influenced by individual factors, one of which is job satisfaction. This study aims to determine the relationship between job satisfaction and caring behavior of inpatient nurses at the hospital. This study used a correlation analytic design with a cross-sectional approach involving 154 inpatient nurses at a regional hospital in the city of Bandung. Sampling using saturation sampling technique. The measurement tools used are the Caring Behaviors Inventory (CBI-24) and the Job Satisfaction Scale (JSS-10). Spearman's correlation test found that there was a significant relationship between job satisfaction and nurse caring behavior (p=0.001, α=<0.05) with the strength of the correlation being quite strong and positive (r=0.414). Job satisfaction contributes to influencing caring behavior by 17% with colleagues and co-workers, as well as the opportunity to use skills as a dimension of job satisfaction with the highest score giving job satisfaction. Conclusion: job satisfaction is related to caring behavior, the higher the job satisfaction, the better the caring behavior. Nurses' caring behavior needs to be maintained and strengthened by increasing job satisfaction, which can be obtained from good relationships with colleagues and co-workers, as well as providing opportunities for nurses to use and develop their potential."

"Penelitian ini bertujuan untuk mendapatkan gambaran tentang kepuasan kerja diantara tenaga keperawatan di Ruang Rawat Inap Rumah Sakit Umum Daerah Tangerang, dan menentukan hubungan antara karakteristik perawat dengan kepuasan kerja. Desain yang digunakan dalam penelitian ini adalah merupakan studi korelasi deskriptif dengan pengumpulan data secara cross-sectional. Instrumen yang digunakan adalah instrumen pcngukuran kepuasan kerja perawat rumah sakit yang dikembangkan oleh Stamps dan kawan-kawannya, yang aslinya terdiri dari 48 pertanyaan, dan telah disesuaikan dengan kondisi setempat sehingga menjadi 30 pertanyaan. Instrumen data demografi yang dikembangkan oleh peneliti yang digunakan dalam pengumpulan data merupakan karakteristik perawat. Sampel penelitian ini adalah 112 orang tenaga keperawatan yang bekerja di ruang rawat inap, dan diambil secara random. Hasil penelitian ini menunjukkan bahwa tingkat kepuasan kerja tenaga keperawatan di ruang rawat inap Rumah sakit Umum daerah Tangerang belum mencapai tingkat puas. Komponen yang paling rendah tingkat kepuasannya adalahkomponen penghasilan. Sedang dari hasil analisis hubungan menunjukkan bahwa hanyamasa kerja dan status perkawinan yang mempunyai hubungan bermakna dengan kepuasan kerja. Berdasarkan hasil penelitian ini perlu kiranya pihak manajemen rumah sakit menaruh perhatian terhadap kebijakan yang herhubungan dengan penghasilan karyawan khususnya tenaga keperawatan karena menyangkut masalah kesejahteraaan. Perbaikan sistem pembagian jasa pelayanan dapat dipikirkan sebagai salah satu upaya untuk meningkatkan kepuasan kerja tersebut. Akhirnya perlu penelitian lebih lanjut dengan menggunakan include kualitatif untuk menggali lebih dalam lagi persepsi perawat tentang kepuasan kerja mereka. sehingga lebih jelas gambaran indikator-indikator kepuasan kerja perawat.

---

The purpose of this study was to describe the job satisfaction among ward nurses at Tangerang General Hospital, and determine the relationship between nurse's characteristics and job satisfaction. Descriptive correlation design with cross sectional data collection was used in this study.

The instrument developed by Stamps and her associates which originally comprised of 48 items were modified and reduce to 30 items to measure nurse's satisfaction. The data demographic instrument was developed by researcher was utilized to collect data on nurse's characteristics. The both instruments were administered to 112 randomly selected ward nurses.

The result of the study has shown the lower level of nurses's satisfaction toward their jobs. The lowest satisfaction of nurses was on their income, while the correlation analysis revealed only the number of years of working and marital status had significant relation ship with job satisfaction.

The findings of this study can be utilized as an input to the top manager for reviewing the institution's policy on nurse's income and welfare issues, such as the improvement of incentive system can be considered as one of a 'ort to increase nurse's satisfaction. Further study using qualitative research methodology by exploring nurse's perception on their job satisfaction will touch the underneath of human experiences and finally come up with the nurse's perspective indicators of job satisfaction."

"Penelitian ini bertujuan mengetahui hubungan antara karakteristik perawat dengan kepuasan kerja Instalasi Rawat Inap Rumah Sakit Tk.II Moh. Ridwan Meuraksa. Jenis penelitian ini kuantitatif dengan metode cross sectional menggunakan kuesioner. Penelitian dilakukan di Instalasi Rawat Inap Rumah Sakit Tk.II MOh. Ridwan Meuraksa pada bulan Mei 2015 dengan sampel berjumlah 77 orang. Analisis hubungan menggunakan uji fisher exact dan regresi logistik.Hasil penelitian menunjukkan gaji, hubungan teman kerja, persepsi, kebijakan mempunyai hubungan signifikan dengan kepuasan kerja perawat. Instalasi Rawat Inap RS Tk.II Moh. Ridwan Meuraksa harus memperhatikan serta meningkatkan kepuasan para perawat sehingga mutu pelayanan menjadi meningkat.

---

This study aims to determine the relationship between the Characteristics of nurses and job satisfaction at the Hospital Moh. Ridwan Meuraksa. This type of quantitative research with cross sectional method using questionnaires. The study was conducted at Hospital Moh. Ridwan Meuraksa in May 2015, with a sample totaling 77 nurses. Analysis of the relationship using fisher exact test and logistic regression.

The results showed the part of characteristic such as salary, the relationship between nurses, perception and the last is wisdom and job satisfaction has a significant relationship. The Hospital should care and improve the nurses job satisfaction and job satisfaction in order to increase quality of service."

"Perawat merupakan tenaga kesehatan yang memiliki peranan besar dalam proses pelayanan di rumah sakit. Kinerja mereka dapat menjadi representasi citra rumah sakit dimata umum. Oleh karenanya pihak manajemen rumah sakit perlu memberikan perhatian dalam hal pengelolaan sumber daya manusia, khususnya perawat. Hal penting yang diperhatikan adalah upaya-upaya untuk memelihara hubungan yang kontinu dan serasi terhadap perawat. Upaya tersebut berkenaan dengan kepuasan seorang perawat dalam bekerja. Kepuasan yang dirasakan oleh perawat dalam melaksanakan pekerjaannya diharapkan akan memberikan dampak terhadap kualitas kinerja mereka. Disaat pihak Rumah Sakit memerlukan peranan perawat dalam memberikan pelayanan kepada pasien, di sisi lain perawat di rumah sakit Gunung Jati Cirebon mengeluh tentang adanya ketidakpuasan dalam bekerja. Penelitian tentang kepuasan kerja perawat di Rumah Sakit Gunung Jati Cirebon dilakukan pada bulan Januari tahun 2004. Penelitian ini dilakukan di Instalasi Rawat Inap Rumah Sakit Gunung Jati Cirebon terhadap 216 perawat. Penelitian ini adalah penelitian deskriptif dengan pendekatan kuantitatif. Analisis data menggunakan analisis univariat, bivariat dan multivariat. Penelitian dilakukan untuk mengetahui hubungan karakteristik perawat, job content dan job context terhadap kepuasan kela perawat di Instalasi Rawat Inap Rumah Sakit Umum Gunung Jati Cirebon. Dari hasil penelitian diperoleh hasil kepuasan kerja perawat di tiap-tiap unit kerja di Instalasi Rawat Inap. Diperoleh adanya hubungan yang signifikan antara karakteristik perawat, job content dan job context terhadap kepuasan kerja. Dari seluruh faktor tersebut, yang memiliki pengaruh kuat terhadap kepuasan kerja adalah faktor kesempatan pengembangan karier dengan p = 0,282 (sig 0,000) dan hubungan dengan atasan langsung dengan p = 0,254 ( sig 0,000 ).

---

In order to improve a hospital's services to public, it is important for the management to continually develop its human resources, especially the nurses. This is because nurses have direct contact to patients in conducting their duties. Consequently, their quality of services creates the entire organization's image to the public. In this sense, the better quality of services will be created if the nurses are well-motivated and find satisfactions in performing their jobs as a result of sufficient supports provided by the management beforehand. Based on those factors, how the management is able to improve its supports and establish positive relationships with the nurses has become a critical task to do in building a hied performance organization.

The Gunung Jati Cirebon General Hospital (GJCGH)'s management has been committed to increase its performance and services to the community. They realized that such a goal can not be achieved without having supports from the entire employees in general, and the nurses particularly. However, it was revealed that many nurses who work in such a hospital frequently have made complaints about their work conditions. They are unsatisfied and tend to be less motivated in conducting their duties.

The nurses' work satisfaction studied done on January 2004 in the GJCGH. A study had been conducted on 216 nurses who worked in the Inpatient Facilities. This is a description study with quantitative approach, used univariate, bivariate, and multivariate analyses in processing the data. The study was taken to reveal the relationships of the nurses' characteristic, job contents, and job contexts, with the levels of work satisfactions in the Inpatient Facilities of Gunung Jati Cirebon General Hospital.

The study concluded level of satisfaction Inpatient unit. It is also disclosed that there are significant relationships between the nurses' characteristics, job contents, job contexts, and levels of work satisfaction. Among those matters, carrier development (p = 0,282 sig 0,000) and relationships between nurse and supervisor (p = 0,254 sig 0,00), take place as strong factors that create a certain level of work satisfaction."

"Persaingan bisnis yang semakin ketat dan diikuti oleh lingkungan yang sering berubah, kesuksesan suatu organisasi tidak bisa lepas dari peran serta customer service employee yang berfungsi sebagai ujung tombak perusahaan. Maka dari itu kepuasan kerja dan stres kerja customer service employee harus diperhatikan oleh perusahaan. PT. Plaza Indonesia Realty Tbk. dijadikan sebagai objek penelitian dikarenakan pertumbuhan cepat tetapi turnover tinggi dalam tiga tahun terakhir.Tujuan penelitian ini untuk menemukan bagaimana besarnya pengaruh kepuasan kerja terhadap intensi turnover customer service employee, stres kerja terhadap intensi turnover customer service employee, dan kepuasan kerja dan stres kerja terhadap customer service employee di PT. Plaza Indonesia Realty Tbk.Hasil dari penelitian ini menunjukkan bahwa intensi turnover pada customer service employee dipengaruhi secara negatif dan signifikan oleh besarnya persepsi customer service employee akan kepuasan kerja. Selain itu intensi turnover customer service employee juga dipengaruhi secara positif dan signifikan oleh besarnya persepsi customer service employee akan Stres Kerja. Sedangkan intensi turnover customer service employee juga dipengaruhi secara positif dan signifikan oleh besarnya persepsi customer service employee akan kepuasan Kerja dan Stres Kerja. Sementara dari hasil wawancara, kepuasan kerja dan stres kerja mempunyai pengaruh yang positif akan alasan keluar atau resign.Penelitian diharapkan dapat memperkaya hasil-hasil penelitian mengenai kepuasan kerja dan stress kerja terhadap intense turnover di sektor swasta. Untuk penelitian selanjutnya disarankan menggunakan wawancara dengan karyawan yang masih aktif guna mengetahui secara mendalam faktor-faktor apa saja yang mempengaruhi intense turnover customer service employee di sektor swasta.

---

An increasingly competitive business environment followed by frequent changes, as well as in achieving an organization's success is inseparable from the role of customer service employee that serves as the spear head of the company. So, job satisfaction and work stress customer service employee should be considered by the company. PT. Plaza Indonesia Realty Tbk. serves as the object of research because of its rapid growth but high turnover in customer service employee in the last three years.

The purpose of this study is to discover how the magnitude of the effect of job satisfaction on turnover intentions in customer service employee, work stress on turnover intentions in customer service employee, and job satisfaction with work stress on turnover intentions in customer service employee.

The results of this study indicate that the turnover intention to the customer service employee of the company is affected by the negatife and significant perception of the customer service employee in variable of work satisfaction. Also the intention of the turnover intention in customer service employee of the company is also affected by the positive and significant perception of customer service employee in variable of job stress. While the results of the interviews, the variable of job stress, and the job satisfaction has a positive and significant influence and the strongest reason to intention leave or resign.

This study is expected to enrich the results of research on job satisfaction, job stress and turnover intentions in the private sector. Future studies are advised to use interviews with employees who are still active to know in depth the factors affecting turnover intention of customer service staff in the private sector."

"Metoda pemberian asuhan keperawatan tim, apabila dilaksanakan secara efektif dan efisien menimbulkan kepuasan untuk perawat. Penelitian ini bertujuan mengetahui hubungan penerapan metoda asuhan keperawatan tim dengan kepuasan kerja perawat di Instalasi Rawat Inap Rumah Sakit Umum Kabupaten Tangerang. Desain menggunakan deskriptif korelasi dengan cross sectional. Jumlah sampel sebanyak 80 orang dengan total sampling. Hasil penelitian menunjukkan terdapat hubungan yang bermakna antara koordinasi dan supervisi dengan kepuasan kerja perawat (p < 0.05). Perlu peningkatan koordinasi di dalam tim dan unit terkait dan supervisi yang dilakukan secara berkala dan insidentil untuk peningkatan asuhan keperawatan.

---

Team nursing method if this method carried out effectively and efficiently it could lead to nurses? satisfaction. The purpose of this study is to determine the relationship between the utilization of team nursing care method and the nurses? job satisfaction in Installation Inpatient Tangerang Regency Hospital. This was a descriptive correlation study using cross sectional design. A number of 80 nurses were involved using total sampling technique.

The results showed that coordination and supervision were significantly associated with nurses? job satisfaction (p <0.05). Therefore, there is a need to increase coordination both in the team nursing and other units related to nursing services, to conduct supervision periodically and incidentally, as well as to increase application of team nursing care method particularly in nursing care."

"ABSTRAKKepuasan kerja perawat merupakan indikator mutu pelayanan keperawatan yang dapat mempengaruhi kinerja. Perilaku caring merupakan kinerja perawat yang menjadi inti dari praktik keperawatan untuk memberikan asuhan keperawatan yang berkualitas. Penelitian ini bertujuan untuk mengidentifikasi hubungan kepuasan kerja dengan perilaku caring perawat pelaksana di RSUD Cibinong. Desain penelitian adalah deskriptif korelasi dengan pendekatan cross sectional. Sampel penelitian adalah perawat pelaksana di ruang rawat inap sebanyak 108 orang dengan teknik proportional sampling. Uji bivariat menggunakan chi-square menunjukkan adanya hubungan antara kepuasan kerja dengan perilaku caring perawat pelaksana (p=0,000, CI 95%). Perawat yang merasa puas mempunyai peluang 4,7 kali untuk berperilaku caring. Uji regresi logistik menyatakan bahwa kepuasan kerja intrinsik merupakan faktor yang paling dominan yang mempengaruhi kepuasan kerja. Manajer keperawatan harus melakukan monitoring kepuasan kerja perawat pelaksana serta melakukan pengarahan dan pengawasan pelaksanaan caring. Perawat yang kurang berperilaku caring harus diberikan pembinaan, sedangkan untuk rekrut perawat baru perlu melakukan psikotes untuk mengkaji faktor intrinsik calon perawat baru.

---

ABSTRACT

Nurse job satisfaction is an indicator of the quality of nursing care and affects performance. Caring behavior as the performance of nurse which become the core of nursing practice in providing quality of nursing care. Caring is the essence of nursing practice that reflects the quality of nursing care. This study aims to identify the relationship of job satisfation with caring behavior of nurses in Cibinong Hospital. This study was a descriptive correlation with cross sectional approach. The research sample were taken nurses in the inpatient unit as many as 108 people with a stratified sampling technique. Bivariate test using a chi-square showed no relationship between job satisfaction and nurses caring behavior (p < 0.05). Nurses who were satisfy have the opportunity to practice caring 4.7 times. Logistic regression analysis stated that intrinsic job satisfaction is the most dominant factor. Nursing managers should be monitoring job satisfaction as well as the direction and supervision of the implementation of caring. Nurse who practice caring less should be given guidance. For new nurses in recruit nurses should emphasize the intrinsic factor this would include making psikotes."

"Kepuasan kerja perawat pelaksana dapat mempengaruhi pemberian pelayanan kesehatan di rumah sakit. Penelitian ini bertujuan mengetahui pengaruh langsung dan tidak langsung serta besarannya antara aspek kepribadian dalam pekerjaan dan karakteristik faktor pekerjaan terhadap kepuasan kerja perawat pelaksana di ruang rawat inap RSUD Banjarbaru 2013. Penelitian ini merupakan studi deskriptif dengan desain cross sectional dan jumlah sampel 90 orang. Hasil analisis SEM-SmartPLS-v.2.0 menunjukan adanya hubungan yang bermakna antara kepuasan kerja perawat pelaksana dipengaruhi secara langsung dan tidak langsung antara aspek kepribadian dalam pekerjaan serta karakteristik faktor pekerjaan terhadap kepuasan kerja perawat pelaksana. Direkomendasikan perlunya dukungan besar manajemen untuk peningkatan kepuasan kerja perawat pelaksana.

---

Job satisfaction of nurses can influence health service delivery in the hospital. This study aims to determine the effect of direct and indirect as well as the magnitude of the aspect of personality factors in work and job characteristics on job satisfaction of nurses in at the Inpatient Public Hospital Banjarbaru 2013. This research is a descriptive study with cross-sectional design and sample size 90.

SEM analysis results-v.2.0-SmartPLS show a significant relationship between job satisfaction of nurses is influenced directly and indirectly between aspects of personality in the work as well as the characteristics of occupational factors on job satisfaction of nurses. Recommended the need for increased support for the management of the job satisfaction of nurses."