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"ABSTRAKSmall and medium enterprises (SMEs) have an important role in economic growth and development in various countries. In line with the increasingly open global economy, SMEs are beginning to expand their market to the international scale, and compete competitively with other SMEs as well as big businesses. This is only possible if SMEs adopt and utilize information, communication, and technology (ICT) and various application such as e-commerce and e-business. This paper describes a literature study on the role of ICT on the performance of SMEs and constraints in the adoption of ICT which has the potential to inhibit the optimization of ICT utilization by SMEs. As well as, describe the benefits that SMEs have though ICT applications and some inputs as recommendations for the solution of the above problem."

"ABSTRAKSmall and medium enterprises (SMEs) contribute substantially to the economic development, income generation, poverty reduction, and particularly job creation for both developed and developing economies. However, compared with large firms, SMEs face several challenges related to their performance and competitiveness. The role of human capital (HC) and human resource practices (HR Practices) in enhancing SMEs competitiveness and performance is vital but understudied areas. Therefore, the purpose of this study was to investigate the role of HC development between the relationship of high-performance work systems (HPWS) and export-oriented SMEs performance. Quantitative strategy and cross-sectional survey method was used to collect data from 205 managerial staff through a self-administered structured questionnaire. HPWS had a significant positive impact on export-oriented SMEs performance. The findings of the study provide evidence that HC development plays a mediating role between HPWS and enterprises performance."

"Penelitian ini bertujuan untuk mengetahui pengaruh kepemimpinan transformasional dan motivasi intrinsik dalam memengaruhi kinerja tugas dengan menguji peran mediasi kreativitas pekerja. Data yang digunakan dalam penelitian ini adalah data primer yang dikumpulkan melalui kuesioner, kemudian data tersebut dianalisis menggunakan Structural Equation Modeling (SEM) dengan perangkat lunak AMOS 24 untuk mengetahui hubungan antarvariabel. Dari hasil penelitian ini menunjukkan bahwa tidak terdapat pengaruh positif antara kepemimpinan transformasional dan kinerja tugas, motivasi intrinsik memiliki pengaruh positif terhadap kinerja tugas, kepemimpinan transformasional dan motivasi intrinsik memiliki pengaruh positif terhadap kreativitas pekerja. Adapun dalam analisis peran mediasi, ditemukan bahwa kreativitas pekerja memediasi secara parsial hubungan antara motivasi intrinsik terhadap kinerja tugas. Namun, kreativitas pekerja tidak memediasi hubungan antara kepemimpinan transformasional dengan kinerja tugas. Responden dalam penelitian ini adalah 225 karyawan yang bekerja di Perusahaan ICT A di wilayah Jakarta. Pada bagian akhir penelitian ini diberikan rekomendasi sebagai bahan pertimbangan manajerial terkait perilaku pemimpin guna meningkatkan kinerja tugas.

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This study aims to examine the effect of transformational leadership and intrinsic motivation on job performance mediated by employee creativity. The data used in this study is primary data collected through questionnaires, then the data were analyzed using Structural Equation Modeling (SEM) with AMOS software to examine the relationship between variables. The research results prove that transformational leadership has no effect on job performance, intrinsic motivation has a positive effect on job performance, transformational leadership and intrinsic motivation has a positive effect on employee creativity. As for the analysis of the mediating role, it was found that employee creativity partially mediated the relationship between intrinsic motivation and job performance. However, employee creativity cannot mediate the relationship between transformational leadership and job performance. Respondents in this study were 225 workers at ICT A Company Jakarta. At the end of this study, recommendations given as a basis for managerial consideration related to leader behavior in order to improve job performance."

"[This work, in co-operation with ABB Research, Deutsche Telekom AG Laboratories, EMC2 Advanced Technology Solutions, IBM Research, Intel Research, Microsoft Research.Philips Research, and SAP Research, develops a systematic approach to performance measurement for industrial research organizations in innovation-driven companies.The following questions are addressed :(1) Which research goals do research departments have?(2) Which KPIs do they use to monitor the achievement of these goals?(3) Is there a systematic best-practice approach to selecting KPIs for performance goals?The outcome is a complete set of eleven performance clusters, such as the transfer of research results to the development or other organizational departments, and each cluster has its own set of KPIs. The eleven clusters are : technology transfer, future business opportunities, technical achievements, intellectual property, operational excellence, talent pool, image, publications, presence in scientific community, collaboration with academia, collaboration with partners and customers., This work, in co-operation with ABB Research, Deutsche Telekom AG Laboratories, EMC2 Advanced Technology Solutions, IBM Research, Intel Research, Microsoft Research.Philips Research, and SAP Research, develops a systematic approach to performance measurement for industrial research organizations in innovation-driven companies.The following questions are addressed :(1) Which research goals do research departments have?(2) Which KPIs do they use to monitor the achievement of these goals?(3) Is there a systematic best-practice approach to selecting KPIs for performance goals?The outcome is a complete set of eleven performance clusters, such as the transfer of research results to the development or other organizational departments, and each cluster has its own set of KPIs. The eleven clusters are : technology transfer, future business opportunities, technical achievements, intellectual property, operational excellence, talent pool, image, publications, presence in scientific community, collaboration with academia, collaboration with partners and customers.]"

"Dynamic capability merupakan salah satu pendorong kemampuan perusahaan melalui performa inovasi sebagai prediktor penting bagi keberlanjutan organisasi, tetapi penelitian yang menghubungkan strategic flexibility dan organizational creativity sebagai anteseden performa inovasi organisasi masih terbatas. Tujuan dari penelitian ini adalah mengetahui hubungan innovation performance dengan knowledge management, strategic flexibility, serta organizational creativity pada UKM khususnya di Provinsi Bali dalam innovation performance saat pandemi Covid-19. Metode penelitian yang digunakan dalam penelitian ini yaitu penelitian kuantitatif dengan teknik pengumpulan data yang digunakan berupa kuesioner yang disebarkan kepada 431 manajer UKM. Teknik pengolahan data yang digunakan dalam penelitian ini yaitu partial least square – structural equation modelling (PLS-SEM). Hasil penelitian menunjukkan bahwa UKM yang memanfaatkan pengetahuan pada standar kinerja, perencanaan strategi bisnis yang baik, serta memiliki ide yang cukup berbagai akan menghasilkan produk yang dapat memberikan kontribusi besar bagi industri dalam memenuhi kebutuhan pelanggan. Namun, manajer perlu melakukan diskusi antar karyawan berkaitan dengan pekerjaan mereka, membuat strategi dalam menghadapi pesaing bisnis, serta menerapkan kreativitas mereka untuk dapat bersaing dengan merek terkemuka di industri.

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Dynamic capability is one of the drivers of company capabilities through innovation performance as a significant predictor of organizational sustainability. However, research linking strategic flexibility and organizational creativity as antecedents of organizational innovation performance is still limited. The purpose of this study was to determine the relationship between innovation performance and knowledge management, strategic flexibility, and organizational creativity in SMEs, especially in the Province of Bali in innovation performance during the Covid-19 pandemic. The research method used in this research is quantitative research with data collection techniques used in the form of questionnaires distributed to 431 UKM managers. The data processing technique used in this study is partial least square–structural equation modelling (PLS-SEM). The results of the study show that SMEs that utilize knowledge of performance standards, good business strategy planning, and diverse ideas will produce products that can make a major contribution to the industry in meeting customer needs. However, managers need to hold discussions among employees regarding their work, make strategies in dealing with business competitors and apply their creativity to compete with the leading brands in the industry."

"Assessment of a performance interventions ultimate impact on the organization is a key metric. This issue provides a detailed look at the role of the evaluator in the HPI process and describes the skills and competencies of the role. An extensive evaluator competency assessment is included."

"[Do we really know the critical phenomena that are linked to how enterprises function and the dynamics of their relationships with customers, suppliers and competitors? Are their decision-making processes founded upon a set of performance measurements that were accurately designed and systematically elaborated? The above questions are the focus of this book, as is the following premise: enterprises need a system to measure their critical performances so they can be managed effectively ; metaphorically speaking, enterprises need a ""management dashboard"" to serve as a navigational aid. , Do we really know the critical phenomena that are linked to how enterprises function and the dynamics of their relationships with customers, suppliers and competitors? Are their decision-making processes founded upon a set of performance measurements that were accurately designed and systematically elaborated? The above questions are the focus of this book, as is the following premise: enterprises need a system to measure their critical performances so they can be managed effectively ; metaphorically speaking, enterprises need a ""management dashboard"" to serve as a navigational aid. ]"

"This article investigate how social security provision - a key determinant of formality - impacts on small and medium-sized firm performance in Viet Nam. Based on enterprise cencus data covering all registered firms form 2006 to 2011, the authors find that firms which increase their social security coverage by 10 per cent experience a revenue gain of 1.4-2.0 per cent per worker and profit gain of up to 1.8 per cent, depending on the survival time of the firm. However, given the time lag beetween "investment" (in social security contributions) and returns (enhanced firm performance), specific policy measures such as initial social insurance subsides for small firms could increase particiation in mandatory schemes"

"Sektor pariwisata memiliki peranan penting terhadap perekonomian, dimana pariwisata telah tumbuh menjadi sektor andalan yang dapat menggerakkan ekonomi baik secara domestik maupun internasional. Penelitian ini bertujuan menguji beberapa variabel secara empirik tentang bagaimana turbulensi lingkungan, modal sosial, kapabilitas dinamis dan ketahanan organisasi berpengaruh pada kinerja UKM di pariwisata pada UKM industri pariwisata di Indonesia. Hasil penelitian empirik ini menyampaikan bahwa turbulensi lingkungan, modal sosial, kapabilitas dinamis, dan ketahanan organisasi, berpengaruh positif terhadap kinerja UKM di pariwisata. Hal tersebut mendukung penelitian-penelitan terdahulu. Dari hasil penelitian ini, penulis dapat memberikan masukan manajerial kepada pemilik dan pimpinan UKM dari Ketahanan organisasi untuk dapat meningkatkan kemampuannya dalam beradaptasi yaitu dengan meningkatkan kemampuan kepemimpinan, menggunakan sumber yang dimiliki, serta membuat pilihan di situasi yang sulit agar dapat bertahan dari situasi pandemi COVID-19. Selain itu, peningkatan kapabilitas baru yang dimiliki UKM, dimulai dari bagaimana mengintegrasikan sumber daya yang dimiliki, mengkoordinasikan, mempelajari situasi dan teknologi terbaru sehingga bagaimana mengerti situasi yang ada di sekitar UKM sendiri, dengan tujuan untuk meningkatkan ketahanan agar dapat melalui situasi pandemic COVID-19 saat ini. Kemudian memanfaatkan hubungan dengan pemasok kunci yang ada pada lingkungan UKM.

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The tourism sector has an important role in the economy, where tourism has grown to become a mainstay sector that can drive the economy both domestically and internationally. This study aims to empirically examine several variables on how environmental turbulence, social capital, dynamic capabilities and organizational resilience affect the performance of SMEs in the tourism industry in Indonesia. The results of this empirical research show that environmental turbulence, social capital, dynamic capabilities, and organizational resilience have a positive effect on the performance of SMEs in the tourism industry. This supports previous studies. From the results of this study, the authors can provide managerial input to owners and leaders of SMEs from organizational resilience to be able to improve their ability to adapt, namely by increasing leadership abilities, using available resources, and making choices in difficult situations in order to survive the COVID-19 pandemic situation. In addition, improving the new capabilities of SMEs, starting from how to integrate their resources, coordinate, learn about the latest situations and technologies, to how to understand the situation around SMEs themselves, with the aim of increasing resilience in order to get through the COVID-19 pandemic situation. at the moment. Then take advantage of relationships with key suppliers in the SME environment."

"Sektor pariwisata memiliki peranan penting terhadap perekonomian, dimana pariwisata telah tumbuh menjadi sektor andalan yang dapat menggerakkan ekonomi baik secara domestik maupun internasional. Penelitian ini bertujuan menguji beberapa variabel secara empirik tentang bagaimana turbulensi lingkungan, modal sosial, kapabilitas dinamis dan ketahanan organisasi berpengaruh pada kinerja UKM di pariwisata pada UKM industri pariwisata di Indonesia. Hasil penelitian empirik ini menyampaikan bahwa turbulensi lingkungan, modal sosial, kapabilitas dinamis, dan ketahanan organisasi, berpengaruh positif terhadap kinerja UKM di pariwisata. Hal tersebut mendukung penelitian-penelitan terdahulu. Dari hasil penelitian ini, penulis dapat memberikan masukan manajerial kepada pemilik dan pimpinan UKM dari Ketahanan organisasi untuk dapat meningkatkan kemampuannya dalam beradaptasi yaitu dengan meningkatkan kemampuan kepemimpinan, menggunakan sumber yang dimiliki, serta membuat pilihan di situasi yang sulit agar dapat bertahan dari situasi pandemi COVID-19. Selain itu, peningkatan kapabilitas baru yang dimiliki UKM, dimulai dari bagaimana mengintegrasikan sumber daya yang dimiliki, mengkoordinasikan, mempelajari situasi dan teknologi terbaru sehingga bagaimana mengerti situasi yang ada di sekitar UKM sendiri, dengan tujuan untuk meningkatkan ketahanan agar dapat melalui situasi pandemic COVID-19 saat ini. Kemudian memanfaatkan hubungan dengan pemasok kunci yang ada pada lingkungan UKM.

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The tourism sector has an important role in the economy, where tourism has grown to become a mainstay sector that can drive the economy both domestically and internationally. This study aims to empirically examine several variables on how environmental turbulence, social capital, dynamic capabilities and organizational resilience affect the performance of SMEs in the tourism industry in Indonesia. The results of this empirical research show that environmental turbulence, social capital, dynamic capabilities, and organizational resilience have a positive effect on the performance of SMEs in the tourism industry. This supports previous studies. From the results of this study, the authors can provide managerial input to owners and leaders of SMEs from organizational resilience to be able to improve their ability to adapt, namely by increasing leadership abilities, using available resources, and making choices in difficult situations in order to survive the COVID-19 pandemic situation. In addition, improving the new capabilities of SMEs, starting from how to integrate their resources, coordinate, learn about the latest situations and technologies, to how to understand the situation around SMEs themselves, with the aim of increasing resilience in order to get through the COVID-19 pandemic situation. at the moment. Then take advantage of relationships with key suppliers in the SME environment."