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"Become an exceptional manager; learn to motivate employees, communicate expectations effectively, and build great work teams."

"A companion to 10 Steps to Be a Successful Manager that presents a framework for developing and enhancing management skills to develop great leaders.The Facilitators Guide offers a simple, effective, and coachable methodology for helping managers integrate the 10 steps, outlined in 10 Steps to Be a Successful Manager, into their daily management practices. This title provides trainers and coaches the structure for great management training that is effective at the team, group, division, and individual levels."

"Takes a practical approach to working in teams. From identifying team strengths to developing strong, trusting relationships, this title applies the author's expertise and background with sales teams propelling you and your team to maximum performance. It is suitable for team members - leaders and players. "

"Sales - it's an everyday event and part of every business transaction more than a million times a day. This book presents the fundamental elements of successful sales - the kind of success everyday business professionals can apply to create lasting relationships, productive business dealings, and successful bottom line results."

"Contents :- Preface - Introduction - Step One: Discuss Business Alignment with Clients - Step Two: Determine Payoff Needs - Step Three: Identify Business Needs - Step Four: Identify Performance Needs - Step Five: Identify Learning and Preference Needs - Step Six: Set Higher Levels of Objectives - Step Seven: Design for Results - Step Eight: Measure the Business Impact - Step Nine: Isolate the Effects of the Program - Step Ten: Report the Results of Business Alignment - References - Appendix: Business Alignment Examples - Index - About the ROI Institute - About the Authors "

"A crash course for effectively planning and managing timely, organised projects. This title is an essential resource for anyone, in any function, of any business."

"Contents :- Preface - Introduction - Acknolwedgments - Step one: Forget the myth - being busy isn't being productive - Step two: Manage your energy; manage your life - Step three: Be useful and stick to the purpose - Step four: Maintain clarity and move forward - Step five: Manage to your advantage - Step six: Pay attention to your key contacts - Step seven: Connect and get the most from your time - Step eight: Understand the forces that affect your use of time and energy - Step nine: Focus on what is significant - Step ten: Make time your friend - Appendix: Capibilities profile and a 90-day plan - References - Index - About the authors "

"Table of contents :- Preface - Introduction - Step one: understand change - Step two: assess the impact of change - Step three: assemble a change management team - Step four: build a vision for change - Step five: put a change strategy in place - Step six: win support - Step seven: communicate effectively - Step eight: overcome challenges - Step nine: measure success - Step ten: review lessons learned - References - Index - About the author "

"Are leaders born, or made? And what's the single most important quality a real leader should possess? Philosophers and management theorists have endlessly debated-and just as endlessly written about-these subjects for centuries. Finally, here's a book that cuts to the chase. In 68 of the most succinct, no-punches-pulled pages you'll ever read, acclaimed author-speaker-coach John Baldoni maintains that "leadership presence" is a form of communication that can be learned, and then provides the hows and the whys of learning it. He starts by defining what genuine leadership presence is, and discusses right and wrong ways to demonstrate leadership taken from real-life examples. Baldoni explains how to communicate your objectives in ways that encourage people to buy into the process-even if it includes tough subjects like layoffs, closures, and terminations. Along the way he adds some provocative comments on the importance of ethical actions in tough times as well as good-including why merely thinking good thoughts and voicing good intentions are never enough."