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Do Anh Dung
"ABSTRACT
In today?s challenging and turbulent world, strategic management prescribes
organizations to develop resources and capabilities in order to gain competitive
advantage. The central question has been how to find ways and means to improve the
performance of the organization. Among many capabilities which could be developed
by the organization, the ability of the leaders to motivate and/or inspire members ofthe
team and/or workers to perform in their jobs and beyond the scope of their jobs, is
being researched here.
This dissertation studies how leadership by focusing at the bottom level of the
organization and by using various influence tactics, can create Organizational
Citizenship Behavior among the employees; in so doing, it could increase the overall
performance of the organization. The research is done in a Indonesian entity, a publicly
listed distribution company of a large pharmaceutical business group, operating through
40 branches across Indonesia, from Banda Aceh to J ayapura. The target population for
research is 460 marketing Eelds and staff members of the company, who have filled-in
some comprehensive questionnaires.
The research combines and extends three existing theories, the Leader-Member
(LMX) Theory, the lntluence Theory, and the Organizational Citizenship Behavior
(OCB) Theory. It also utilized eleven (11) influence tactics, and the OCB related to the
organization. The dissertation contirms this new extension of theories by demonstrating
the existence of the linkages (or mediations) between various variables of the model. It
has tested fifteen (15) sets of hypotheses. Most of the hypotheses have been confirmed
and the relationships between the variables are signiiicant.
Throughout the research, it was found that some speciitic iniluenee tactics
(inspirational appeal, personal appeal, consultation, collaboration, rational, appraising,
ingratiation, exchange or legitimation) are the most effective tactics used by the leaders
to motivate the subordinates performing in their jobs, and beyond the scope of their
jobs (OCR). The subordinates may help their colleagues; they may participate in many
social or informal activities beneficial to the organization culture; they may try to
protect the assets or properties of the organization, etc. With such an extraordinary
performance, they will contribute in their aggregate efforts to increase the level of
performance of the company as a whole. Other influence tactics such as coalition and
pressure do not develop OCB.
Equally important, it was demonstrated empirically that the ranking of OCB-
Organjzation Indexes is significantly correlated with the ranking of Total Sales of the
40 business units. It means that OCB-Organization can create high Total Sales, and
therefore high organization performance.
The contribution to the advancement of strategic management are (1) a new
extension of theories by combining three existing theories, (2) the practical
implementation of the Endings of this research in the day to day leadership and
management of a business organization, with focus at the bottom level, (3) the first
time application of such model in Indonesia, and (4) the opportunity to generalize the
application of the extension of theories, leading to a possible new theory to be called
?LMX-Organization Perfomance Theory?, and further practical implications, the result
of which would contribute meaningfully to the improvement in the quality of
management of organizations."
2006
D875
UI - Disertasi Membership  Universitas Indonesia Library
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Aji Agus Permadi
"ABSTRAK

Penelitian ini bertujuan untuk mengetahui bagaimana tingkat organizational citizenship behavior, kepercayaan anggota, perceived organizational support, leader member exchange, dan perilaku kepemimpinan pada dua tingkat kepemimpinan yang berbeda. Penelitian ini juga ingin mengetahui apakah perceived organizational support memediasi hubungan antara perilaku kepemimpinan top management team dan kepercayaan anggota terhadap top management team dan apakah leader member exchange memediasi hubungan antara kepemimpinan supervisor dengan kepercayaan anggota terhadap supervisor. Serta apakah ada perbedaan antara pengaruh kepercayaan anggota terhadap top management team dan pengaruh kepercayaan anggota terhadap supervisor ke organizational citizenship behavior. Responden penelitian adalah 330 staff Badan Eksekutif Mahasiswa (BEM) di Universitas Indonesia. Hasil penelitian menunjukkan hampir semua variabel laten yang ada termasuk kategori tinggi dan hanya variabel kepercayaan anggota terhadap top management team dan perceived organizational support yang termasuk kategori sedang. Hasil penelitian ini juga menunjukan ada perbedaan antara pengaruh kepercayaan anggota terhadap top management team dan pengaruh kepercayaan anggota terhadap supervisor ke organizational citizenship behavior.


ABSTRACT

This study aims to determine the level of organizational citizenship behavior, member trust to top management team and supervisor, perceived organizational support, leder-member exchange, and dual level leadership behavior. This research also want to know whether perceived organizational support mediates the relationship between the top management leadership behavior and members trust to top management team and whether leader member exchange mediates the relationship between supervisor leadership behavior and member trust to supervisor. Furthermore, this reserach want to know whether there is an evidence that the effect of member trust to supervisor to organizational citizenship behaviour is difference with the effect of member trust to top management team to organizational citizenship behavior. The respondents were 330 staffs of Badan Eksekutif Mahasiswa (BEM) in University of Indonesia. The results showed that all variables are in high category except the top management team leadership behavior and perceived organizational support variables which in middle category. The result also showed that there is an evidence that there is a difference between the effect of member trust to supervisor to organizational citizenship behavior and the effect of member trust to top management team to organizational citizenship behavior.

"
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014
S56656
UI - Skripsi Membership  Universitas Indonesia Library
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Paulina Hani Rusmawati
"ABSTRAK
Penelitian bertujuan untuk menganalisis pengaruh transformational leadership terhadap
kinerja anggota organisasi yang dimediasi oleh variabel komitmen organisasi dan work
engagement. Pendekatan yang dipakai untuk melakukan penelitian ialah pendekatan
kuantitatif, pengumpulan data penelitian dilakukan melalui penyebaran kuesioner dalam
bentuk skala likert. Responden dalam penelitian ini ialah pegawai PT Kereta Api
Indonesia Daerah Operasi 5 Purwokerto yang berjumlah 115 orang. Teknik analisis data
yang digunakan dalam penelitian ini yaitu menggunakan structural equation modeling
(SEM) melalui aplikasi program smartPLS. Penelitian ini menemukan bahwa
transformational leadership memiliki pengaruh secara langsung maupun tidak langsung
terhadap kinerja anggota organisasi, variabel work engagement mampu memediasi
pengaruh secara tidak langsung antara transformational ledership dengan kinerja para
anggota organisasi. Sedangkan variabel komitmen organisasi tidak dapat memediasi
hubungan antara variabel kepemimpinan transformasional terhadap kinerja pegawai.

ABSTRACT
The purpose of this research is to analyze how the influence of transformational
leadership on organizational member performance is mediated by variable organizational
commitment and work engagement. The approach used to conduct research is a
quantitative approach, research data collection is carried out through questionnaires in the
form of a Likert scale. Respondents in this research were 115 employees of PT Kereta
Api Indonesia Daerah Operasi 5 in Purwokerto. The data analysis technique used in this
study is using structural equation modeling (SEM) through the application of smartPLS
programs. This study found that transformational leadership has a direct or indirect
influence on organizational member performance, the work engagement variable is able
to mediate the indirect influence between transformational ledership and the performance
of organizational members. While the organizational commitment variable cannot
mediate the relationship between transformational leadership variables on employee
performance.

"
2019
T52725
UI - Tesis Membership  Universitas Indonesia Library
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Dalilah Fatin Ufairah
"Penelitian dilakukan untuk mengetahui pengaruh transformational leadership dan workplace spirituality pada employee performance dengan peran mediasi organizational citizenship behavior dan efek moderasi emotional intelligence. Data yang digunakan dalam penelitian ini adalah data primer yang dikumpulkan melalui kuesioner secara daring. Sejumlah 444 pegawai di Pengelola Aset Negara berpartisipasi mengisi kuesioner. Dari jumlah tersebut, 8 data responden tidak disertakan dalam proses pengolahan data karena tidak lolos dalam proses screening sesuai kriteria responden yang telah ditetapkan dan 23 data responden tidak disertakan dalam proses pengolahan data karena tidak lolos dalam proses cleansing sehingga data yang digunakan untuk sampel penelitian sebanyak 413 data. Data tersebut kemudian dianalisis menggunakan Partial Least Squares Structural Equation Modeling (PLS-SEM). Hasil penelitian menunjukkan bahwa variabel workplace spirituality memiliki pengaruh positif terhadap organizational citizenship behavior, variabel workplace spirituality dan organizational citizenship behavior memiliki pengaruh positif terhadap employee performance, serta organizational citizenship behavior berperan sebagai mediator antara workplace spirituality dengan employee performance. Penelitian ini diharapkan dapat berkontribusi pada pemahaman dan pengembangan lingkungan kerja yang mendukung pertumbuhan ekonomi yang inklusif dan berkelanjutan serta menambah wawasan teoritis dan empiris di bidang sumber daya manusia, khususnya dalam meningkatkan kualitas layanan publik melalui employee performance.

The study was conducted to determine The Effect of Transformational Leadership and Workplace Spirituality on Employee Performance with the Mediating Role of Organizational Citizenship Behavior and the Moderating Effect of Emotional Intelligence. The data used in this research is primary data collected through an online questionnaire. A total of 444 employees at State Asset Management participated in filling out the questionnaire. Of this number, 8 respondents' data was not included in the data processing process because they did not pass the screening process according to the predetermined respondent criteria and 23 respondents' data was not included in the data processing process because they did not pass the cleansing process so that the data used for the research sample was 413 data. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results show that workplace spirituality has a positive effect on organizational citizenship behavior, the workplace spirituality and organizational citizenship behavior have a positive effect on employee performance, and organizational citizenship behavior acts as a mediator between workplace spirituality and employee performance. The objectives of this research which is expected to contribute to the understanding and development of a work environment that supports inclusive and sustainable economic growth as well as adding theoretical and empirical insight in the field of human resources, especially in improving the quality of public services through employee performance."
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2024
S-pdf
UI - Skripsi Membership  Universitas Indonesia Library
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Cox, Danny
New York: McGraw-Hill, 2003
658.409 2 COX l
Buku Teks  Universitas Indonesia Library
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Ganis Mutiara Wiranegara
"Penelitan ini bertujuan untuk mengetahui hubungan antara variabel gaya kepemimpinan transformasional dan variabel perilaku kewargaan organisasi (PKO) pada PT. X dalam rangka menyusun intervensi yang tepat untuk meningkatkan gaya kepemimpinan transformasional yang nantinya diharapkan dapat meningkatkan PKO. Gaya kepemimpinan transformasional diukur menggunakan 20 item yang diadaptasi dari item yang mengukur dimensi kepemimpinan transformasional dalam Multifactor Leadership Questionnaire (Bass & Avolio, 2004; dalam Ho et al., 2009) dengan reliabilitas Alpha Cronbach 0.92, sedangkan perilaku kewargaan organisasi diukur dengan menggunakan alat ukur yang diadaptasi dari alat ukur yang dikembangkan oleh Podsakoff et al. (1990) dengan reliabilitas Alpha Cronbach 0.81. Sejumlah 33 responden pada level jabatan non-staf hingga manajer terlibat dalam penelitian ini. Berdasarkan hasil analisa regresi berganda didapatkan R= 0.611, F = 4.17, dfregresi = 4, dfresidual = 28, p = 0.009, dengan signifikansi pada los 0.01. Gaya kepemimpinan transformasional mampu menjelaskan 37.4 % varians dalam PKO. Adapun dimensi yang memiliki hubungan paling kuat ialah Idealized Influence, dengan nilai korelasi 0.58, p = 0.003, signifikan pada los 0.01. Berdasarkan hasil ini, maka intervensi pelatihan gaya kepemimpinan transformasional dengan menitikberatkan kepada dimensi Idealized Influenced dirancang dan diimplementasikan kepada level manajer dan penyelia. Berdasarkan hasil olah data didapatkan adanya kenaikan skor jumlah jawaban benar secara signifikan pada kelompok peserta manajer (pre-test (M = 3.20, SD = 1.09), post-test (M = 5.20, SD = 2.16), t = -2.82, df = 4, p = 0.04, signifikan pada los 0.05) dan kelompok peserta penyelia (pre-test (M = 2.00, SD = 1.19), post-test (M = 4.88, SD = 3.18), t = -3.45, df = 7, p = 0.01, pada los 0.05). Hasil ini menunjukkan adanya peningkatan pengetahuan mengenai gaya kepemimpinan transformasional. Hal ini diharapkan dapat meningkatkan implementasi gaya kepemimpinan transformasional pada atasan sehingga mampu meningkatkan PKO pada bawahannya.

This study aimed to determine the relationship between transformational leadership style and organizational citizenship behaviour (OCB) in PT. X in order to design the right intervention to improve transformational leadership style in which it was expected to improve OCB. Transformational leadership style was measured using a 20-item scale adopted from Multifactor Leadership Questionnaire (Bass & Avolio, 2004; dalam Ho et al., 2009) that measures the transformational leadership style with the reliability Alpha Cronbach 0.92, whereas OCB was measured using the scale adopted from OCB scale developed by Podsakoff et al. (1990) with the reliability Alpha Cronbach 0.81. Thirty-three respondents within the level of position ranging from non-staff to managers were involved. The results from multiple regression analysis showed the value of R= 0.611, F = 4.17, dfregressin = 4, dfresidual = 28, p = 0.009, was significant within the level of significance 0.01. Furthermore, transformational leadership style can explain 37.4 % variance of OCB. The dimension of transformational leadership style that has the strongest relationship with OCB is Idealized Influence, with the correlation value of 0.58, p = 0.003, significance level of 0.01. Based on this results, transformational leadership training in which Idealized Influence were emphasized can be considered as the right intervention for managers and supervisors. Based on statistical analysis, it was found that there was a significant increase in the total score of right answers about transformational leadership style on the group of managers and (pre-test (M = 3.20, SD = 1.09), post-test (M = 5.20, SD = 2.16), t = -2.82, df = 4, p = 0.04, significant at los 0.05) and supervisors (pre-test (M = 2.00, SD = 1.19), post-test (M = 4.88, SD = 3.18), t = -3.45, df = 7, p = 0.01, significant at los 0.05). This result showed that there is an improvement in the participants’ knowledge of transformational leadership style. It is expected that this could improve the implementation of transformational leadership style in which it could also improve the occurance of employees organizational citizenship behaviour."
Depok: Fakultas Psikologi Universitas Indonesia, 2013
T34938
UI - Tesis Membership  Universitas Indonesia Library
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Simarmata, Ramayana
"Manajemen perusahaan diharapkan dapat melakukan strategi-strategi baru secara inovatif, hal ini tentu saja berkaitan erat dengan kepemimpinan digital dapat mempengaruhi iklim dalam lingkungan dan otonomi kerja. Penelitian ini bertujuan untuk melihat dampak digital leadership terhadap innovative work behavior dengan fokus pada peran mediasi climate for initiative dan job autonomy. Penelitian ini menggunakan populasi yaitu karyawan pada Lembaga Publik di Kantor Pusat, Jakarta dengan menggunakan sampel sebanyak 261 responden. Pengujian hipotesis data dalam penelitian ini dilakukan melalui analisis structural equation model (SEM) dengan menggunakan aplikasi LISREL. Hasil penelitian menunjukkan bahwa digital leadership berpengaruh positif dan signifikan terhadap innovative work behavior, digital leadership berpengaruh positif dan signifikan terhadap climate for innitiative, climate for innitiative berpengaruh positif dan signifikan terhadap innovative work behavior, digital leadership berpengaruh positif dan signifikan terhadap job autonomy. job autonomy berpengaruh positif dan signifikan terhadap innovative work behavior, climate for initiative dapat memediasi hubungan digital leadership dengan innovative work behavior, serta job autonomy dapat memediasi hubungan digital leadership dengan innovative work behavior.

Company management is expected to be able to carry out new strategies innovatively, this is of course closely related to digital leadership which can influence the climate in the environment and work autonomy. This research aims to see the impact of digital leadership on innovative work behavior with a fork in the mediating role of climate for initiative and work autonomy. This research uses a population, namely employees at Public Institutions at the Head Office, Jakarta using a sample of 261 respondents. Data hypothesis testing in this research was carried out through structural equation model (SEM) analysis using the LIS application. The research results show that digital leadership has a positive and significant effect on innovative work behavior. Digital leadership has a positive and significant effect on the initiative climate. Initiative climate has a positive and significant effect on innovative work behavior. Digital leadership has a positive and significant effect on work autonomy. Work autonomy has a positive and significant effect on innovative work behavior. Climate for Initiative can mediate the relationship between digital leadership and innovative work behavior. Work autonomy can mediate the relationship between digital leadership and innovative work behavior."
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2023
T-pdf
UI - Tesis Membership  Universitas Indonesia Library
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Russell, Lou
"Todays organizations are faced with many challenges: increased complexity of work, a need for more resources paired with the reality of cost cutting, lack of training for new leaders, and tired and stressed workers. To manage these challenges and more, organizations need leaders who focus on developing their people to move toward specific goals. To be an effective leader, individuals need to develop 10 competencies in the areas of knowing oneself, working with other people, and integrating it all. This Infoline enables leaders to assess their own leadership skills and identifies ways to build skills and knowledge in the 10 leadership competencies."
Alexandria, VA: [American Society for Training and Development Press;, ], 2006
e20438756
eBooks  Universitas Indonesia Library
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Cut Sarah
"Penelitian ini bertujuan untuk mengetahui pengaruh kepemimpinan dan iklim organisasi terhadap perilaku knowledge sharing. Berdasarkan hasil uji regresi berganda pada 92 karyawan dengan menggunakan Multifactor Leadership Questionnaire (Form 5x-Short), Organizational Climate Instrument, dan Knowledge Sharing Behavior Questionnaire menunjukkan adanya pengaruh yang signifikan dari kepemimpinan dan iklim organisasi terhadap knowledge sharing, dimana sumbangan paling signifikan berasal dari iklim organisasi (r = 0,511**, p<0,01). Kemudian peneliti merancang intervensi untuk meningkatkan iklim organisasi pada dimensi fairness yang memberikan sumbangan terbesar. Fairness yang dipersepsikan rendah karena penilaian atasan yang dianggap tidak adil. Oleh karena itu, intervensi effective performance feedback workshop diberikan kepada para atasan untuk meningkatkan persepsi fairness bawahannya yang diharapkan akan meningkatkan perilaku knowledge sharing bawahan.
Hasil uji signifikansi perbedaan pre-test dan post-test menunjukkan intervensi signifikan meningkatkan dimensi iklim organisasi yaitu persepsi fairness sehingga terdapat peningkatan pula pada knowledge sharing (t = -4,733*, p<0,05). Hasil ini mengimplikasikan bahwa penting untuk memberikan feedback secara berkala agar karyawan menampilkan perilaku knowledge sharing yang diharapkan.

This study is aimed to analyze the effect of leadership and organizational climate toward knowledge sharing behaviors. Based on multiple regression test to the 92 employees using Multifactor Leadership Questionnaire (Form 5x-Short), Organizational Climate Instrument, and Knowledge Sharing Behavior Questionnaire showed a significant effect of leadership and organizational climate toward knowledge sharing, in which the most significant contribution came from organizational climate (r = 0.511**, p <0,01). Then the researcher designed intervention to improve organizational climate dimension of fairness as biggest contribution. The low perceived fairness was considered because of unfair superior rating. Hence, the effective performance feedback workshop intervention was given to supervisors to improve the perception of fairness on their subordinates and expected to enhance knowledge sharing behaviors.
The result of the significance test on the difference between pre-test and post-test showed that the given intervention could improve the dimension of organizational climate that was the perception of fairness so that there was improvement knowledge sharing (t = -4.733 *, p <0,05). This result implies that it is important to give the employee feedback on a regular basis in order to show the expected knowledge sharing behaviors.
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Depok: Fakultas Psikologi Universitas Indonesia, 2013
T35919
UI - Tesis Membership  Universitas Indonesia Library
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