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"Penelitian ini dilakukan untuk dapat melihat adanya pengaruh gaya kepemimpinan klasik, transaksional, visioner, dan organik terhadap employee engagement dengan kecerdasan emosional sebagai variabel mediasi di Kementerian Pendayagunaan Aparatur Negara dan Reformasi Birokrasi. Responden penelitian ini berjumlah 142 orang pegawai. Metode penelitian yang digunakan adalah metode kuantitatif dengan uji regresi berganda. Sedangkan Alat ukur yang digunakan dalam penelitian ini adalah Jing Scale Leadership Style (2009), Utrech Work Engagement Scale Preliminary Manual Version I oleh Schaufeli dan Bakker (2003), dan Trait Emotional Intelligence Questionnaire-Short Form (TEIQue-SF) oleh Petrides dan Furnham (2006). Hasil penelitian menunjukkan bahwa gaya kepemimpinan visioner dan organik memiliki pengaruh terhadap employee engagement dengan efek mediasi kecerdasan emosional. Sementara tidak terdapat efek mediasi kecerdasan emosional pada pengaruh gaya kepemimpinan klasik dan transaksional terhadap employee engagement.

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This research is conduct to find whether there is impact between leadership style toward employee engagement with emotional intelligence as mediating variable on employees at Ministry of Administrative Reform. The survey involved 142 civil servant.

The research method used multiple regression. The instrument used in the questionnaire are Jing Scale Leadership Style (2009), Utrech Work Engagement Scale Preliminary Manual Version I which is developed by Schaufeli and Bakker (2003), and Trait Emotional Intelligence Questionnaire-Short Form (TEIQue-SF) which is developed by Petrides dan Furnham (2006).

The result showed emotional intelligence is partially mediates the relation between visionary and organic leadership on employee engagement. In the other hand, there is no mediation effect for classical and transactional on employee engagement."

"Proses transformasi yang dilakukan dari Jamsostek ke BPJS Ketenagakerjaan menuntut adanya pemenuhan sumber daya manusia yang memiliki kualitas dan engagement yang tinggi. Penelitian ini membahas mengenai pengaruh Kecerdasan Emosional Pemimpin dan komunikasi internal organisasi terhadap employee engagement pada BPJS Ketenagakerjaan. Penelitian ini menggunakan sub variabel kecerdasan emosional pemimpin sesuai dengan model kecerdasan emosional pemimpin dari Daniel Goleman yang terdiri dari 5 sub variabel: Self Awareness, Self Regulation, Motivation, Empathy, dan Social Skill. Sub variabel Komunikasi Internal Organisasi merujuk pada konsep yang dikembangkan Clampitt dan Downs, terdiri dari 6 sub variabel: Organizational Integration, Personal Feedback, Corporate Information, Communication Climate, Horizontal, Subordinate dan Supervisory Communication serta Media Quality. Sedangkan, sub variabel employee engagement merujuk pada model employee engagement yang dikembangkan oleh AON Hewwit yang terdiri dari 3 sub variabel: Say, Stay, dan Strive. Dengan menggunakan pendekatan kuantitatif dan jenis penelitian eksplanatif, penelitian dilakukan di BPJS Ketenagakerjaan yang melibatkan sekitar 1006 responden dengan menggunakan convenience sampling. Pengumpulan data dilakukan melalui kuisioner penelitian skala likert dan didistribusikan secara online melalui google form. Pengujian hipotesis menggunakan metode regresi berganda. Hasil penelitian ini menunjukkan bahwa terdapat pengaruh positif dan signifikan antara variabel kecerdasan emosional pemimpin dan komunikasi internal organisasi terhadap employee engagement, baik secara simultan ataupun parsial.

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The transformation process from Jamsostek to BPJS Ketenagakerjaan requires the fulfillment of human resources with high quality and engagement. This research discusses the influence between Leader's Emotional Intelligence and Internal Communication of Organization on Employee Engagement in BPJS Ketenagakerjaan.

This research uses 6 sub variable of leader's emotional intelligence according to leader's emotional intelligence model from Daniel Goleman which consist of 5 sub variable Self Awareness, Self Regulation, Motivation, Empathy, and Social Skill. Sub variable of internal communication of organization refers to the concept which developed by Clampitt and Downs, consisting of 6 sub variable Organizational Integration, Personal Feedback, Corporate Information, Communication Climate, Horizontal, Subordinate and Supervisory Communication and Media Quality. Meanwhile, sub variable of employee engagement refers to employee engagement model that developed by AON Hewwit, consisting of 3 sub variable Say, Stay, and Strive.

By using quantitative approach and explanatory research, the research was conducted at BPJS Ketenagakerjaan involving 1006 respondents using convenience sampling. The Data is collected through questionnaire likert scale which distributed online by google form. Hypothesis testing is using multiple regression method. The results of this research showed that have the positive and significant effect between leader's emotional intelligence and internal communication of organization on employee engagement, partially and simultaneously."

"Tujuan dari studi ini untuk menguji dan menganalisis pengaruh dari transformational leadership dan emotional intelligence terhadap organizational citizenship behavior dengan mediasi work engagement. Pengujian dilakukan pada 260 pegawai yang tersebar pada 8 unit kerja eselon I. Pendekatan penelitian dalam studi ini dilakukan melalui teknik partial least squares structural equation modeling (PLS-SEM). Pengolahan penelitian ini menggunakan software SmartPLS 4 Secara keseluruhan hasil pengujian hamper seluruh hipotesis dalam penelitian ini menunjukan bahwa data mendukung model. Hasil temuan penelitian ini mengungkapkan bahwa transformational leadership tidak memiliki pengaruh langsung yang positif terhadap organizational citizenship behavior. Namun, emotional intelligence serta work engagement memiliki pengaruh langsung terhadap organizational citizenship behavior. Selain itu hasil temuan studi ini menunjukan bahwa work engagement berperan sebagai mediasi komplementer (complementary mediation) dalam model studi ini. Dengan demikian hasil studi ini menunjukan bahwa kepemimpinan yang transformasional yang didukung juga dengan kecerdasan emosional pegawai tersebut dapat membuat pegawai terlibat dalam pekerjaan, dimana hal tersebut membuat perilaku kewarganegaraan organisasi meningkat.

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The purpose of this study is to test and analyze the effect of transformational leadership and emotional intelligence on organizational citizenship behavior with mediation of work engagement. Tests were conducted on 260 employees spread across 8 (eight) echelon I work units. The research approach in this study was conducted through partial least squares structural equation modeling (PLS-SEM) technique. Overall, the results of testing almost all hypotheses in this study show that the data support the model. The findings of this study reveal that transformational leadership does not have a positive direct effect on organizational citizenship behavior. However, emotional intelligence and work engagement have a direct influence on organizational citizenship behavior. In addition, the findings of this study show that work engagement acts as a complementary mediation in this study model. Thus the results of this study indicate that transformational leadership which is also supported by the emotional intelligence of employees can make employees engaged in work, where it makes organizational citizenship behavior increase."

"It is essential for a manager to know what factors that influence the commitment of employee toward his/her organization, more specifically in the marketing division, because banking service company is dependent on the employees in the marketing division to acquire income for the company through the establishment of company image and satisfaction to its customers.

Previous researches concerning workforce in the sales division in a conceptual way (Johnson, 1987 in Johnson, 1990:333) and empirical research on other type of work (Steers, 1977 in Johnson, 1990:333) said that the employee or individual who is integrated his/herself, identifying and becoming part of the organization that is employing him/her, is a good employee or in other word the employee who has a commitment toward his/her organization tends to have good performance (Mowdays, Steer, Poler, 1979 in Johnson, 1990:334).

As previously delivered, it has been found evidence that there is a close relationship between leadership style and his/her emotional intelligence with the level of commitment of the employee toward the organization. In this research, the writer will research the relationship between the leadership style of the superior, particularly transformational leadership style toward his/hr organization that is mediated by the role of emotional intelligence of the subordinate within the organization of Citibank N.A.

This research is aimed to know how the emotional intelligence of the subordinate has mediated the relationship between transformational and transactional leadership style, and the oommitrnent ofthe subordinate to hisfher organization.

The population of this research is the employees in the sales division of Citibank N.A Jakarta, namely those who are currently holding the position of supervisor. The total number is 197 persons. This number is scattered in several work areas in Jakarta. The level of commitment is measured by applying Organizational Commitment Questionnaire (OCQ). The type of leadership style is measured by applying Multifactor Leadership Questionnaire (MLQ 5X - shortform) as created by Bass and Avolio. And the measuring of emotional intelligence is applying Self-Report Emotional lntetiigence Test (SREIT).

The result of Ending of the writer against the relationship between the transtomiational leadership of the superior with the oommitrnent of the subordinate toward the organization is not consistent with previous Endings (Humpreys et al., 2003:199; Koh et al. 1995:327; Avolio et al., 2004;960). Other Ending is that the emotional intelligence has not played any role in mediating good relationship of leadership style, transformational as well as transactional, with the oommitrnent of the subordinate toward the organization. The hypothetical testing against the role of emotional intelligence in mediating the relationship between the transformational leadership and transactional leadership has not been proven so that this hypothesis is rejected. lt means that the emotionalintelligence of the. subordinate despite having positive and signiticant correlation with the commitment of the employee is unable to become the empowemient of relationship between the leadership style and the employee commitment."

"Tingkat work engagement(keterikatan kerja) karyawan dapat mempengaruhi ketahanan suatu organisasi di tengah persaingan bisnis. Namun karyawan perbankan kerap kali dihadapkan pada tingkat partisipasi konsumen, jam kerja yang kaku, dan cakupan target konsumen yang dapat mempengaruhi tingkat keterikatan kerja dari karyawan. Penelitian ini bertujuan untuk mengetahui peran dari emotional intelligence, perceived organizational support, dan ethical leadership, terhadap keterikatan kerja karyawan perbankan melalui mediasi dari psychological capital. Sampel yang dilibatkan dalam penelitian adalah 297 karyawan bank umum konvensional di Indonesia. Hasil analisis structural equation modeling (SEM) memperlihatkan bahwa emotional intelligence, perceived organizational support, ethical leadership, dan psychological capital dapat mempengaruhi work engagement. Psychological capital menunjukkan peran mediasi secara parsial terhadap pengaruh dari emotional intelligence, perceived organizational support dan ethical leadership terhadap work engagement. Pemahaman yang lebih mendalam terhadap emotional intelligence, perceived organizational support, ethical leadership, dan psychological capital sebagai upaya untuk meningkatkan work engagement dapat membantu sektor perbankan untuk mempertahankan karyawan, meningkatkan kinerja karyawan serta organisasi, dan mempertahankan keunggulan kompetitif organisasi di tengah ketatnya persaingan antar perbankan di Indonesia.

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The level of employee work engagement can affect an organization's resilience amid business competition. However, banking employees are often faced with the level of consumer participation, rigid working hours, and the range of target consumers that can affect the level of work engagement of employees. This study aims to determine the role of emotional intelligence, perceived organizational support, and ethical leadership on banking employee engagement through mediation from psychological capital. The samples involved in the study were 297 employees of conventional commercial banks in Indonesia. The structural equation modeling (SEM) analysis shows that emotional intelligence, perceived organizational support, ethical leadership, and psychological capital can affect work engagement. Psychological capital shows a mediating role partially in the effect of emotional intelligence, perceived organizational support and ethical leadership on work engagement. A deeper understanding of emotional intelligence, ethical leadership, and psychological capital to increase work engagement can help the banking sector retain employees, improve employee and organizational performance, and maintain an organizational competitive advantage amid intense competition between banks in Indonesia."

"Target pemerintah untuk mempercepat penurunan angka kemiskinan hinggal 8% sampai 10 % pada akhir tahun 2014 didukung oleh Putera Sampoerna Foundation (PSF) yang bertransformasi dari yayasan filantrofik menjadi sebuah organisasi bisnis sosial sejak akhir tahun 2010. Dengan transformasi ini, PSF perlu mendorong kinerja karyawan dimana Employee Engagement adalah alat ukur yang sesuai dengan teori Gallup Path digunakan untuk mengukur keterikan emosional karyawan yang akan terealisasi menjadi peningkatan kinerja karyawan tersebut. Terdapat beberapa faktor yang mempengaruhi employee engagement seperti kepemimpinan, komunikasi di dalam organisasi, diri karyawan, kesempatan untuk berkembang, serta reputasi perusahaan itu sendiri. Terdapat dua faktor yang dijadikan penelitian yaitu pengaruh dari atasan yang diwakili dengan dimensi dimensi didalam authentic leadership serta pengaruh dari diri karyawan sendiri yang diwakili oleh dimensi dimensi di dalam emotional intelligence. Dari penelitian sebelumnya ditemukan adanya korelasi positif antara Authentic Leadership dan Emotional Intelligence terhadap Employee Engagement. Penelitian ini dilakukan terhadap 269 responden karyawan PSF. Hasil dari penelitian ini adalah ditemukannya korelasi positif dan signifikan antara dimensi self awareness, relational transparency, Internalized moral perspective dan balanced processing dari Authentic Leadership serta dimensi self management dari Emotional Intelligence secara bersama sama terhadap dimensi management support dalam employee engagement. Pengaruh tertinggi diberikan oleh dimensi internalized moral perspective dari Authentic Leadership.

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The government has put a target to accelerate poverty reduction by 8% to 10% by the end of 2014 and this is supported by Putera Sampoerna Foundation (PSF) which has transformed from the philantrophic foundation to a social business since end of 2010. With this transformation, PSF needs to increase the employee performance where an Employee Engagement is the measuring tool used that based on Gallup Path is used to measure the emotional bonding of the employee which will influence them to enhance their performance.

There are two factors that influence employee engagement such as leadership, communication in an organization, the employee, opportunity to grow and company's reputation. There are two factors that are considered in this research and they are the leadership represented by the dimensions in authentic leadership and employee?s quality represented by the dimensions in emotional intelligence. As a reference, there's a positive correlation measured in previous research between authentic leadership and emotional intelligence towards employee engagement. This study was conducted to 269 respondents from PSF.

The results of this study is the discovery of a positive, together and significant correlation between the dimensions in authentic leadership (self awareness, relational transparency, Internalized moral perspective, balanced processing) together with dimension self management from emotional intelligence towards dimension management support from employee engagement. The most dominant influence came from internalized moral perspective from authentic leadership."

"Penelitian ini bertujuan untuk mengetahui tingkat employee engagement, gaya kepemimpinan, praktik sumber daya manusia, pengaruh gaya kepemimpinan terhadap employee engagement, pengaruh praktik sumber daya manusia terhadap employee engagement, dan pengaruh gaya kepemimpinan terhadap praktik sumber daya manusia di Direktorat Jenderal Kebudayaan (Ditjenbud), Kementerian Pendidikan dan Kebudayaan. Penelitian ini menggunakan Utrecht Work Engagement Scale (UWES) untuk mengukur tingkat employee engagement, Multifactor Leadership Questionnaire (MLQ-Form 5X) untuk mengukur gaya kepemimpinan, dan Uji Praktik SDM yang dikembangkan oleh Delery & Doty untuk mengukur pengembangan karir, kompensasi, keamanan kerja, kerjasama, dan penilaian kinerja. Metode analisis data yang digunakan adalah analisis deskriptif dan general linear model. Hasil penelitian terhadap 151 pegawai menunjukkan bahwa baik tingkat employee engagement, gaya kepemimpinan yang meliputi kepemimpinan transformasional, transaksional, dan Laissez Faire, maupun praktik sumber daya manusia yang diterapkan di Ditjenbud dikategorikan sedang. Hal ini berarti pegawai Ditjenbud cukup memiliki karakter vigor, dedication, dan absorption; kepemimpinan atasan cukup kharismatik, cukup berkuasa, walau kadang menghindari tanggung jawab; serta praktik sumber daya manusia yang belum diterapkan secara maksimal. Penelitian ini juga menunjukkan bahwa ketiga gaya kepemimpinan tersebut tidak berpengaruh terhadap employee engagement maupun terhadap praktik sumber daya manusia. Namun, praktik sumber daya manusia berpengaruh nyata terhadap employee engagement di Ditjenbud.

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The purpose of this research is to find out the employee engagement level, leadership styles, the human resource practices level, the influence of leadership styles on employee engagement, the influence of human resource practices on employee engagament, and the influence of leadership styles on human resource practices in Directorate General of Culture of the Ministry of Education and Culture.

This research utilize the Utrecht Work Engagement Scale (UWES) to measure the employee engagement level, the Multifactor Leadership Questionnaire (MLQ-Form 5X) to measure leadership styles, and Human Resource Practices Test which was developed by Delery & Doty to measure career development, compensation, work security, teamwork, and performance appraisal. Data was analyzed with descriptive analysis method and general linear model.

Result of the research (n=151) showed that the employee engagement level, leadership styles include transformational, transactional, and Laissez Faire leaderships, also human resource practices in Directorate General of Culture are moderate category. They mean that employees of Directorate General of Culture have moderate vigor, dedication, and absorption; their leadership show moderate charismatic, coercive power, however sometimes avoidant; also human resource practices are moderate applied.

This research also found that those three leadership styles have no impact on employee engagement, as well as on human resource practices. However, human resource practices have significantly impact on employee engagement in Directorate General of Culture of the Ministry of Education and Culture."

"Penelitian ini bertujuan untuk menganalisis pengaruh dari authentic leadership dan corporate culture terhadap employee engagement di PT. BRL. Penelitian ini melakukan studi pengaruh dimensi authentic leadership sesuai dengan Authentic Leadership Inventory yang terdiri dari 4 dimensi, yaitu: self awareness, relational transparency, internalized moral perspective, dan balance processing serta dimensi corporate culture sesuai dengan Denison Organizational Culture Model yang terdiri dari 4 dimensi, yaitu: adaptability, mission, consistency, dan involvement terhadap dimensi Saks Employee Engagement yang terdiri dari 2 dimensi yaitu: job engagement dan organization engagement. Periode observasi yang digunakan pada penelitian ini mulai September 2013 hingga Mei 2014. Pengumpulan data menggunakan kuesioner yang diberikan kepada Karyawan PT. BRL. Hasil dari penelitian ini menunjukkan bahwa semua dimensi authentic leadership dan corporate culture (self awareness, relational transparency, internalized moral perspective, balanced processing, involvement, consistency, adaptability, mission) secara bersama-sama memiliki pengaruh signifikan positif terhadap dimensi job engagement dan organization engagement.

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This study aims to analyze the influence of authentic leadership and corporate culture on employee engagement in PT. BRL. This research is to study the influence of the dimensions of authentic leadership, in accordance with the Authentic Leadership Inventory consisting of four dimensions, namely: selfawareness, relational transparency, internalized moral perspective, and balance processing as well as the dimensions of corporate culture according to The Denison Organizational Culture Models consisting of four dimensions, namely: adaptability, mission, consistency, and involvement on the dimensions of employee engagement by Saks consisting of two dimensions: job engagement and organization engagement. Observation period used in this study are from September 2013 to May 2014. The data was collected using questionnaires given to employees of PT. BRL. The results of this study indicate that all dimensions of authentic leadership and corporate culture (self-awareness, relational transparency, internalized moral perspective, balanced processing, involvement, consistency, adaptability, mission) have a significant positive influence on the dimensions of job engagement and organization engagement."

"Penelitian ini bertujuan untuk mengetahui pengaruh transformational leadership terhadap commitment to change dan pengaruh mediasi trust dan employee engagement di organisasi publik. Penelitian dilakukan di instansi X yang sedang mengimplementasikan perubahan struktur organisasi (restrukturisasi). Responden penelitian ini adalah pegawai instansi X dengan posisi staf (nonstruktural) pada kantor Pusat di Jakarta. Structural Equation Modeling (SEM) digunakan untuk menganalisis data dari 247 responden. Hasil penelitian menunjukkan bahwa pengaruh transformational leadership terhadap commitment to change dimediasi oleh trust and employee engagement. Selain itu, transformational leadership memiliki pengaruh langsung yang signifikan tetapi negatif terhadap.

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The aims of this study are to determine the effect of transformational leadership on commitment to change and the mediation effect of trust and employee engagement at the public organization. The research was conducted at institution X that is implementing a change in organization structure (restructuring). The respondents were the employee on a staff position (nonstructural) of institution X at the head office in Jakarta. Structural Equation Modeling (SEM) was used to analyze the data from 247 respondents. The result of the study showed that the effect of transformational leadership on commitment to change mediated by trust and employee engagement. Also, transformational leadership had a significant but negative direct effect on commitment to change."

"Pengembangan kepemimpinan keperawatan berdasarkan kecerdasan emosional memungkinkan pemimpin memengaruhi orang lain dalam melakukan pekerjaannya yang sangat penting untuk meningkatkan kualitas keperawatan. Tujuan penelitian ini adalah terbangunnya kepemimpinan keperawatan berdasarkan kecerdasan emosional kepala ruang dan pengaruhnya terhadap perilaku caring perawat pelaksana. Penelitian ini menggunakan pendekatan action research melalui tiga tahapan penelitian yaitu: Tahap 1, identifikasi masalah-masalah pokok yang ada dengan penelitian kualitatif dengan pendekatan fenomenologi. Tahap II, Pengembangan kepemimpinan keperawatan berdasarkan kecerdasan emosional dalam upaya meningkatkan perilaku caring perawat pelaksana. Tahap III, penelitian pengaruh penerapan program kepemimpinan keperawatan berdasarkan kecerdasan emosional kepala ruang terhadap perilaku caring perawat pelaksana dengan desain quasi experiment with control group desain. Metode sampling yang digunakan dalam penelitian tahap III yaitu proporsional random sampling. Hasil tahap I yang terdentifikasi 7 tema. Tahap II dihasilkan model kepemimpinan keperawatan berdasarkan kecerdasaan emosional, tahap III terdapat pengaruh yang bermakna penerapan kepemimpinan keperawatan berdasarkan kecerdasan emosional terhadap perlaku caring perawat pelaksana (P=0,003). ada perbedaan perilaku caring perawat pelaksana kelompok intervensi dan kontrol (P= 0,20). Rekomendasi: perlunya pelatihan bagi kepala ruang untuk implementasi model kepemimpinan keperawatan berdasarkan kecerdasan emosional di rumah sakit.

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Nursing leadership development based on emotional intelligence allows leaders to influence others to do the work that is essential to improving the quality of nursing The purpose of the study was the establishment of the leadership of the ward nurse based on emotional intelligence that could improve nurses caring behavior. This research applied an action research approach through three stages of research, namely: the identification of the key issues using the qualitative research ,the development of leadership based on emotional intelligence of ward nurses in an effort to improve nurses caring behavior and the study on the effect of the applying the leadership program based on the ward nurses emotional intellegence to ward the caring behavior of the nurses as the quasi experiment design compaired to the control group design. The sampling method used in the stage III study that is proportional random sampling. The first stage produced 7 theme. Stage II: produced a model of leadership based on emotional intelligence in an effort to improve nurses caring behavior, Stage III: there is a significant effect of the application of the nursing leadership based on emotional intelligence of the nurses caring behavior (P=0,003). No diference in nurse caring behavior intervention and control group (P=0,200). Recomendations:(1). the need for training for ward nursing for the implementation of the leadership model of nursing based on emotional intelligence (K3E) at the hospital."