Putri Ayasha Nailah Adriana
Analisis Strategi Electronic Customer Relationship Management dalam Mempertahankan Loyalitas Pelanggan = Analysis of Electronic Customer Relationship Management Strategies in Maintaining Customer Loyalty
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2023
 UI - Makalah dan Kertas Kerja
Muhammad Fahriansyah
Analisis pengaruh sustainable marketing terhadap Customer Loyalty Toyota di Indonesia = Analysis of the effect of sustainable marketing on Customer Loyalty Toyota in Indonesia
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2024
 UI - Skripsi Membership
Katasha Nabila Kurnianto
Delta signal corp leading the luxury automative market through customer integration strategy = Delta/signal corp: memimpin industri otomotif mewah menggunakan strategi customer integration
2017
 UI - Makalah dan Kertas Kerja
Vincent, Laurence
Brand real: how smart companies live their brand promise and inspire fierce customer loyalty
[American Management Association;, ], 2012
 eBooks
Sovi Mutia
Pengaruh relationship marketing terhadap customer loyalty: studi pada loyalty program "Love your body club" The body shop = The effect of relationship marketing towards customer loyalty: study on loyalty program "Love your body club" The body shop
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2017
 UI - Skripsi Membership