Citra Hayu Purwitasari
Pengaruh inovasi jasa terhadap loyalitas pelanggan: studi pada mobile application t-bike Telkomsel = The effect of service innovation toward customer loyalty: study in t-bike Telkomsel mobile application
2017
 UI - Skripsi Membership
Putri Ayasha Nailah Adriana
Analisis Strategi Electronic Customer Relationship Management dalam Mempertahankan Loyalitas Pelanggan = Analysis of Electronic Customer Relationship Management Strategies in Maintaining Customer Loyalty
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2023
 UI - Makalah dan Kertas Kerja
Sheila Griselda
Antecedents of customer engagement and purchase intention of food and beverage products on live streaming commerce = Anteseden keterlibatan pelanggan dan niat pembelian produk makanan dan minuman di live streaming commerce
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2023
 UI - Skripsi Membership
Muhammad Fahriansyah
Analisis pengaruh sustainable marketing terhadap Customer Loyalty Toyota di Indonesia = Analysis of the effect of sustainable marketing on Customer Loyalty Toyota in Indonesia
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2024
 UI - Skripsi Membership
Syavira Usman Putri
Dampak Green Marketing Mix, Green Image, Green Satisfaction, dan Green Trust pada Green Customer Loyalty: Green Cosmetics Indonesia = Impact of Green Marketing Mix, Green Image, Green Satisfaction, and Green Trust on Green Customer Loyalty: Indonesia's Green Cosmetics
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2022
 UI - Tesis Membership