Pengaruh customer engagement pada mobile application terhadap brand loyalty studi pada nike running application = The influence of customer engagement in the mobile application toward brand loyalty study to nike running application / Tama Ulita Situmorang

Analisis pengaruh sustainable marketing terhadap Customer Loyalty Toyota di Indonesia = Analysis of the effect of sustainable marketing on Customer Loyalty Toyota in Indonesia

Faktor-faktor yang berkontribusi terhadap loyalitas konsumen dalam keputusan pembelian produk dan atau jasa Jakarta L'beauty skin dan beauty care tahun 2012 = Contribution factors of customer loyalty in purchasing decision in Jakarta L'beauty skin and beauty care in 2012

Pengaruh relationship marketing terhadap customer loyalty: studi pada loyalty program "Love your body club" The body shop = The effect of relationship marketing towards customer loyalty: study on loyalty program "Love your body club" The body shop

Analisis Strategi Electronic Customer Relationship Management dalam Mempertahankan Loyalitas Pelanggan = Analysis of Electronic Customer Relationship Management Strategies in Maintaining Customer Loyalty