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"Tesis ini membahas proses business coaching yang dilakukan pada YES Cake & Bakery, suatu UKM yang bergerak di industri makanan. YES Cake & Bakery menawarkan serangkaian produk roti, cakes, dan kue kering. Tesis ini fokus membahas masalah yang dihadapi YES Cake & Bakery dalam bidang Sumber Daya Manusia (SDM). Masalah utamanya adalah bahwa YES Cake & Bakery belum memiliki sistem evaluasi kinerja karyawan. Penulisan tesis ini bertujuan untuk membantu YES Cake & Bakery dalam menyusun Key Performance Indicator (KPI) yang dapat digunakan untuk menilai kinerja karyawannya.

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This thesis discusses the business coaching process conducted at YES Cake & Bakery, a SME engaged in the food industry. YES Cake & Bakery offers a range of bakery products, cakes, and cookies. This thesis focuses on the problems faced by YES Cake & Bakery in the field of Human Resources (HR). The main problem is that YES Cake & Bakery does not yet have an employee performance evaluation system. This thesis writing aims to assist YES Cake & Bakery in preparing the Key Performance Indicator (KPI) that can be used to assess the performance of its employees."

"ABSTRACTNational governments rely on global performance indicators tomeasure where they stand and to build future strategies. However, no previousstudy has compiled various indices to investigate pathways to governmentperformance. We use fuzzy set analysis to investigate what role each of fivedeterminants of government performance trait competitiveness, change orientedcitizenship behavior, public service motivation, organizational identification,and corruption tolerance play in three representative government performanceindicators Government Effectiveness, Government Efficiency, andThroughput. The results indicate that government performance as measuredby these three indicators is commonly tied to strongly public service motivatedemployees. These three indicators are distinguished from one another withregard to the number of factors that contribute to the construction of sufficientconfigurations, the role of innovation inclined factors, and the role of corruptiontolerance."

"Tesis ini membahas proses business coaching yang dilakukan pada YES Cake Bakery, suatu UKM yang bergerak di industri makanan. YES Cake Bakery menawarkan serangkaian produk roti, cakes, dan kue kering. Tesis ini fokus membahas masalah yang dihadapi YES Cake Bakery dalam bidang Sumber Daya Manusia SDM . Masalah utamanya adalah bahwa YES Cake Bakery belum memiliki sistem evaluasi kinerja karyawan. Penulisan tesis ini bertujuan untuk membantu YES Cake Bakery dalam menyusun Key Performance Indicator KPI yang dapat digunakan untuk menilai kinerja karyawannya.

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This thesis discusses the business coaching process conducted at YES Cake Bakery, a SME engaged in the food industry. YES Cake Bakery offers a range of bakery products, cakes, and cookies. This thesis focuses on the problems faced by YES Cake Bakery in the field of Human Resources HR. The main problem is that YES Cake Bakery does not yet have an employee performance evaluation system. This thesis writing aims to assist YES Cake Bakery in preparing the Key Performance Indicator KPI that can be used to assess the performance of its employees."

"Sebagian besar kecelakaan serius salah satunya disebabkan oleh tidak ada penilaianrisiko sebelumnya. Tesis ini bertujuan untuk menciptakan pola pikir pengembanganprogram keselamatan dan indikator kinerja keselamatan yang proaktif berdasarkanHIRADC agar terciptanya kondisi lingkungan kerja yang aman dan terhindar darikecelakaan kerja. Metode analisis penilaian risiko yang digunakan adalah semikuantitatif sesuai dengan standard AS/NZS 4360 : 2004 sedangkan analisis evaluasikesesuaian dilakukan secara deskriptif analitik berdasarkan observasi lapangan,wawancara dan penelahaan dokumen. Berdasarkan hasil identifikasi bahaya danpenilaian risiko kerja PT XYZ didapat bahwa Departemen PPIC dan Produksi yangmemiliki aktivitas pekerjaan berisiko tinggi yang terbanyak. 47 tindakanPengendalian yang sudah dilakukan dan 29 tindakan yang belum direncanakan olehmanajemen workshop. Berdasarkan evaluasi kesesuaian HIRADC dengan datainvestigasi kecelakaan terdapat 10 aktivitas pekerjaan menjadi berisiko tinggi. 16program keselamatan kerja sesuai dengan pengendalian pada HIRADC diworkshop dan 10 program prioritas utama perlu dilakukan perbaikan. 15 indikatoryang dapat menjadi indikator kinerja keselamatan sesuai dengan program kerjakeselamatan.Kata kunci: Penilaian risiko, Program keselamatan, Indikator kinerja keselamatan.

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Most of the serious accidents are one of them caused by no prior risk assessment.This thesis aims to create a mindset for the development of safety programs andsafety performance indicators are proactive based on HIRADC in order to createsafe working conditions and be spared from work accidents. The risk analysismethod used is semi quantitative in accordance with AS NZS 4360 2004 standardwhile the evaluation of conformity analysis is done descriptively analytical basedon field observation, interview and document retrieval. Based on the result ofhazard identification and work risk assessment of PT XYZ, it is found that the PPICand Production Department has the most high risk work activity. 47 Control actionsalready undertaken and 29 actions not yet planned by the workshop management.Based on conformity evaluation among HIRADC with accident`s investigationdata, there are 10 high risk job activities. 16 safety programs are in accordance withHIRADC control in the workshop and 10 main priority programs needimprovement. 15 indicators that can be an indicator of safety performance inaccordance with safety work program.Key words Risk assessment, Safety program, Safety performance indicators."

"Library performance measurement is one of a strategy to evaluate utilization of library resources. The objective of this study was to identify indicators needed to measure the performance and to design an counting system measurement at Open Service at National Library of Indonesia. The measurement indicators were based on ISO 11620:2008 consisting of 45 indicators. It was selected 10 indicators: 1) percentage of required titles in the collection (RTC); 2) shelving accuracy (SA); 3) staff per capita (LS); 4) collection turnover (CT); 5) loans per capita (LPC); 6) in-library use per capita (IUC); 7) library visits per capita (LVC); 8) percentage of target population reached (PTPR); 9) user satisfaction (AUS); 10) user services staff as a percentage of total staff (USSPTS). The indicators were selected through four stages: 1) selecting indicators related to activities in the Indonesia National Library and removing indicators related to activities that are not conducted in the institution; 2) removing indicators related to cost; 3) identifying and selecting indicators related to vision and mission by the questionnaire; 4) analizing the results of the questionnaire and setting the indicators that have an average value of the results greater than 0 as an selected indicator. The results of managements attitude that required the a performance counting system. System design was developed based on the system requirements and managements needs. The system that was able to process data into information of performance. The system was integrated with the integrated national library system (INLIS) and the data that were not available in INLIS were manually input. Steps of system developing were defining use case, description use case, activity diagram, class diagram, sequence diagram, object role/relational mapping and entity relationship diagram. "

"Kinerja PKT-KBR diukur melalui kajian deskriptif karya tulis ilmiah yang dirangkum dalam publikasi Abstrak Karya Tulis Ilmiah Peneliti Kebun Raya Bogor 2009 – 2011 yang bertujuan untuk mengetahui: 1) Jenis karya tulis ilmiah.; 2) lokasi diselenggarakannya seminar; 3) bahasa penulisan abstrak; 4) kolaborasi penulis; 5) perbandingan penulis/artikel; 6) jenis kelamin penulis. Hasil penelitian menunjukkan, 1) makalah prosiding dalam negeri merupakan karya terbanyak (71,42%), diikuti oleh artikel jurnal dalam negeri (22,17%), posisi ke tiga adalah artikel jurnal luar negeri (5,91%), posisi terakhir adalah bagian dari buku ( 0,49%); 2) Ada 13 lokasi penyelenggaraan seminar dengan Bali yang terbanyak ( 30,35%), diikuti oleh Cibodas ( 15,86%), kemudian Yogyakarta (11,72%) t 4,14% tidak diketahui lokasinya; 3) abstrak berbahasa Indonesia berjumlah 56 judul (27,59%) dan berbahasa Inggris 147 judul (72,41%); 4) karya tulis terbanyak ditulis oleh 2 orang (39,60%), diikuti oleh artikel individu (30,69%) di lokasi ke tiga adalah artikel yang ditulis oleh 3 orang (18,81%); 5) rata-rata perbandingan penulis/karya tulis adalah 2,15; 6) penulis perempuan sebanyak 233 orang (54,06%) dan penulis laki-laki 198 orang (45,94%). Disimpulkan bahwa karya tulis terbanyak berupa makalah prosiding dalam negeri yang dipresentasikan di Bali, sedangkan abstrak lebih banyak dalam bahasa Inggris."

"Persaingan dalam industri pertambangan yang ketat di Indonesia yang merupakan negara yang mempunyai potensi mineral ketiga terbesar di dunia membuat suatu perusahaan harus mengetahui faktor-faktor kunci yang menentukan keberhasilannya dalam bisnis. Selain itu perlu ada suatu model yang dapat menilai tingkat keberhasilan perusahaan itu dengan faktor-faktor itu sebagai indikator. Dalam penelitian ini dirancang model untuk melakukan rating kinerja perusahaan pertambangan dengan metode Analytic Hierarchy Process. Pertama-tama Kriteria dan Sub Kriteria sebagai indikator kinerja perusahaan pertambangan dipilih dan dibobotkan oleh para ahli pertambangan, lalu dibuat model rating untuk perusahaan pertambangan berdasarkan Kriteria dan Sub Kriteria itu. Hasil yang diperoleh adalah model rating kinerja perusahaan pertambangan. Suatu contoh rating untuk perusahaan pertambangan Batubara dibuat untuk menjelaskan kegunaan model itu.

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The competition in mining industry in Indonesia, that has the third highest mineral potential in the world, is forcing the companies to understand the key factors of its business success. There is also a need for a model that can rate the companies' success using the factors as indicators. In this research, a performance rating model for mining company is designed using Analytic Hierarchy Process. First, the Criteria and Sub Criteria as performance indicators is chosen and weighted by mining experts, and then a rating model is constructed based on the Criteria and Sub Criteria. The result is a performance rating model for mining company. An example of coal mining company rating is illustrated to explain the use of the model."

"Indonesia great catastrophy, the earthquake on December 26, 2004, subsequent tsunami devastated some 800 kilometers of Aceh's coast line, killing some 150,000 people and leaving a further 37,000 missing, presumed dead. The damage was of such immensity that the national and international response was immediate and magnificent. A further earthquake on March 28, 2005 affecting the islands of Simuelue and Nias and southern Aceh created significant further damage. Government the Republic of Indonesia issued President Declare (Keppres) Number 63/M/2005 for development Reconstruction and Rehabilitation Bureau (BRR NAD-Nias) at April 29" 2005. The reconstruction and rehabilitation effort faced a complex situation in undertaking activities to meet the needs of the affected population. Debris clearance, providing shelter for displaced persons, land ownership, restoration offish ponds and salt affected agricultural land, restoration of public infrastructure, transport and delays have all had an impact on the speed of the recovery effort. At both the administrative and implementing levels, progress might have been faster. Nonetheless, visible signs of progress are now evident and BRR, government, donors and NGOs all have plans to rapidly accelerate expenditure for the reconstruction and rehabilitation in all sectors in Aceh-Nias in 2006. The significant problem is how to manage entire reconstruction and rehabilitation activities according a common set of indicators to measure recovery progress and performance based on Key Performance Indicators undertaking major work in sectoral areas by the tsunami affected nations."

"Tesis in bertujuan mengevaluasi jenis pusat pertanggungjawaban, proses penyusunan sistem pengukuran kinerja, dan pemilihan indikator kinerja pada nda Ghara Reksa (Persero). Penelitian ini merupakan studi kasus mengandalkan data primer dan hasil wawancara. Sistem pengukuran kinerja yang digunakan perusahaan saat ini ada dua, yaitu tingkat kesehatan perusahaan berdasarkan KEP-100/MBU/2002 dan key performance indicators yang tertua kontrak manajemen. Hasil evaluasi yang dilakukan atas sistem pengukuran kinerja pada PT Bhanda Ghara Reksa (Persero) menunjukkan bahwa sistem yangdigunakan saat inu memiliki beberapa kelemahan, sehingga dibutuhkan perbaikan atau alternatif sistem yang baru seperti Balanced Scorecard

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The purposes of this case study are to evaluate the type of responsibility center, gn proce of performance measurement system, and the indicator PT Bhanda Ghara Reksa (Persero). The main sources of this study are primary a and interview. There are two performance measurement systems us

y, namely the company health grade based on KEP-100/MBU/2 performance indicators which exist in management contract. The showed that the system used still have weaknesses. Due to the weaknesses, the company should improve the system, or consider another system to be used like Balanced Scorecard."

"Penilaian kinerja pemeliharaan dapat menggunakan banyak metode, diantaranya adalah maintenance scorecards. Maintenance Scorecard adalah pendekatan menyeluruh yang digunakan untuk mengembangkan dan mengimplementasikan strategi dalam area manajemen asset. Keterkaitan antara strategi departemen dengan perspektif-perspektif dalam Maintenance Scorecards dapat menilai kinerja departemen pemeliharaan secara menyeluruh. Hal ini sangat menguntungkan karena penilaian tidak dilakukan secara terpisah-pisah dan dapat selaras dengan strategi yang dibuat departemen. Program departemen tidak selalu memiliki bobot yang sama antara satu dengan yang lainnya, sehingga dilakukan juga pembobotan pada program departemen dengan menggunakan Analytic Hierarchy Process. Perancangan Maintenance Scorecard ini menghasilkan 10 strategi dan 23 Key Performance Indicators, diantaranya adalah 4 KPI pada perspektif efektifitas Biaya, 5 KPI pada perspektif Kualitas, 5 KPI pada perspektif Produktifitas, 2 KPI pada perspektif Lingkungan, 2 KPI pada perspektif Keselamatan, dan 5 KPI pada perspektif Pembelajaran.

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Measuring maintenance performance can use so many methods, one of the are Maintenance Scorecards (MSC). Maintenance Scorecard is comprehensive approach used to develop and implement strategy in the area of asset management. Relationship between department strategy and maintenance scorecards perspective can give a comprehensive maintenance performance measurement. This is gives the benefit for assessment, because there is a comprehensive relation between strategy and performance measurement.

Analytic Hierarchy Process is used to give weighted score for department program which is doesn't have a same level. There are 10 strategies and 23 Key Performance Indicators become the result of Maintenance Scorecard design, where 4 KPI at Cost effectiveness Perspective, 5 KPI at Quality Perspective, 5 KPI at Productivity Perspective, 2 KPI at Environmental Perspective, 2 KPI at Safety Perspective, and 5 KPI at Learning Perspective."