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"Perputaran karyawan secara sukarela (voluntary turnover) dapat terjadi apabila karyawan memiliki keinginan untuk berpindah yang kuat. Saat ini terdapat beberapa industri yang memiliki perputaran karyawan yang cukup tinggi, yakni melebihi 10% (Gillies, 1994). Salah satunya, PT X yang bergerak di bidang pelayanan kesehatan dengan angka voluntary turnover pada tahun 2023 sebesar 12,8% dan tren 3 tahun terakhir menunjukkan peningkatan. Untuk itu, penelitian ini dilakukan dengan tujuan untuk mengetahui hubungan antara faktor dorongan internal individu, keterikatan karyawan, dan praktik kerja kinerja tinggi terhadap keinginan karyawan untuk berpindah di PT X Tahun 2024. Metode yang digunakan dalam penelitian ini adalah mixed method (kuantitatif dan kualitatif) dengan pendekatan cross sectional. Data kuantitatif didapatkan dengan menggunakan kuesioner dengan responden sebanyak 65 orang dan diolah menggunakan aplikasi SPSS. Sedangkan, data kualitatif didapatkan melalui wawancara mendalam dan didapatkan 6 perwakilan responden sebagai informan. Hasil kuantitatif penelitian menunjukkan bahwa terdapat hubungan signifikan antara faktor dorongan internal individu (usia) dan praktik kerja kinerja tinggi (penilaian kinerja dan pemberdayaan karyawan). Hasil kualitatif penelitian diolah secara tematik dan didapatkan beberapa tema yang berkaitan dengan keinginan berpindah karyawan antara lain jumlah tanggungan keluarga, usia, kondisi keluarga, beban kerja yang menyebabkan rasa lelah, ketidakpuasan gaji, tidak ada umpan balik dan ketidakadilan dalam penilaian kinerja, kurangnya reward dan sistem penggajian yang tidak disesuaikan dengan kompetensi, tidak ada hubungan antara hasil penilaian kinerja yang dilakukan dengan kenaikan gaji, kurangnya dampak pelatihan terhadap pekerjaan dan tidak dapat mengajukan pelatihan non mandatory, gaya kepemimpinan yang kurang sesuai, hambatan dalam berpendapat di luar lingkup kerja, dan karyawan merasa tidak dihargai. Kemudian, gabungan antara hasil kuantitatif dan kualitatif menunjukkan adanya hal-hal yang diperluas maupun dikonfirmasi. Untuk itu, diperlukan beberapa peningkatan dalam manajemen PT X sebagai upaya untuk meningkatkan retensi karyawan dan kinerja organisasi. 

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Voluntary turnover can occur if employees have a strong desire to move. Currently there are several industries that have high employee turnover, which exceeds 10% (Gillies, 1994). One of them is PT X, which is engaged in health services with a voluntary turnover rate in 2023 of 12.8% and the trend for the last 3 years shows an increase. For this reason, this study was conducted with the aim of knowing the relationship between the individual factors, employee engagement, and high performance work practices on employees' desire to move at PT X in 2024. The method used in this research is mixed method (quantitative and qualitative) with a cross sectional approach. Quantitative data was obtained using a questionnaire with 65 respondents and processed using the SPSS application. Meanwhile, qualitative data was obtained through in-depth interviews and obtained 6 representatives of respondents as informants. The quantitative results showed that there was a significant relationship between individual factors (age) and high performance work practices (performance appraisal and employee empowerment). The qualitative results of the research were processed thematically and obtained several themes related to the desire to move employees, including the number of family dependents, age, family conditions, workload that causes fatigue, salary dissatisfaction, no feedback and unfairness in performance appraisal, lack of rewards, and a pay system that is not based on competence, there is no relationship between the results of performance appraisals conducted and salary increases, lack of training impact on work and not being able to apply for non-mandatory training, inappropriate leadership style, obstacles in arguing outside the scope of work, and employees feel unappreciated. Then, the combination of quantitative and qualitative results shows that there are things that are expanded or confirmed. Therefore, some improvements are needed in the management of PT X in an effort to improve employee retention and organizational performance."

"High performance work practices merupakan salah satu alat yang digunakan oleh perusahaan untuk meningkatkan output karyawan yang terbagi menjadi dimensi training, reward dan empowerment. Penelitian ini bertujuan melihat pengaruh high performance work practice terhadap job performance dan organizational citizenship behavior dengan work engagement sebagai mediasi. Penelitian ini melibatkan 123 karyawan PT Pertamina Gas yang berstatus karyawan tetap. Hasil pengolahan data dengan menggunakan Path Analysis pada LISREL menunjukan bahwa work engagement memediasi secara penuh pengaruh antara high performance work practices terhadapjobperformance dan organizational citizenship behavior.

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High performance workpractices is one of the tools used by a company to increasing employees' output that is divided into dimensions training, rewards and empowerment. This study aims to identify the effects of high performance work practice to job performance and organizational citizenship behavior with work engagement as mediation. This research involved 123 permanent workers at PT Pertamina Gas. The results of data processing by path analysis on LISREL showed that work engagement acts as full mediator of the effect of high performance work practices onjobperformance and organizational citizenship behavior."

"Penelitian ini bertujuan untuk mengetahui persepsi tentang High Performance Work System HPWS terhadap perilaku kerja inovatif karyawan yang dimediasi oleh pembelajaran eksploratoris. HPWS merupakan serangkaian praktik sumberdaya manusia yang menjadi sebuah kesatuan sistem yang terdiri dari 6 praktik yaitu seleksi, pengambilan keputusan partisipatif, pelatihan dan pengembangan, pengembangan karier, keamanan kerja, dan penggajian berdasarkan kinerja. Penelitian ini berusaha melihat HPWS sebagai sebuah kesatuan sistem yang dapat mempengaruhi kinerja suatu organisasi. Penelitian ini melibatkan 80 orang karyawan di PT LAN, sebuah perusahaan teknologi, informasi, dan komunikasi yang berbasis di Jakarta. Responden merupakan karyawan dengan level minimal staff yang tersebar di beberapa divisi dan memiliki masa kerja di perusahaan tersebut minimal 1 tahun. Pengolahan data dalam penelitian ini menggunakan Partial Least Square PLS. Hasil penelitian menunjukkan bahwa pengaruh persepsi tentang High Performance Work System HPWS terhadap perilaku kerja inovatif karyawan yang dimediasi penuh oleh pembelajaran eksploratoris. Pembelajaran eksploratoris merupakan sine qua non kondisi yang harus terpenuhi bagi munculnya perilaku kerja inovatif karyawan.

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This research aims to analyze the mediating effect of exploratory learning on the relationship between employee rsquo s perception of High Performance Work System and Innovative Behaviour HPWS. HPWS is a bundle of strategic human resource practices that comprise of 6 elements selection, participative decision making, training and development, career development, job security, and pay for performance.

This research analyzed HPWS as a system of human resource which in turn could affect organizational performance. It conducted at PT LAN, a technology, information and communication company based in Jakarta. The respondents were 80 staffs from various divisions within the company who have been working for one year minimum. Partial Least Square PLS used as a method in this research.

The results showed that the effect of employee rsquo s perception of HPWS on innovative behaviour is fully mediated by exploratory learning. This indicated that company rsquo s HPWS will stimulate employee rsquo s innovative behaviour with the role of exploratory learning. Thus, exploratory learning is a sine qua non condition for innovative behaviour to take place. "

"Tingginya tingkat persaingan di industri penerbangan saat ini mengakibatkan maskapai penerbangan harus berusaha untuk bisa tetap bertahan. Pemberian pelayanan yang berkualitas merupakan salah satu hal yang dapat menjadi daya saing bagi perusahaan maskapai penerbangan Indonesia untuk tetap dapat bersaing. Pramugari merupakan rekan strategis bagi perusahaan maskapai penerbangan karena merupakan pelaku utama dalam pemberian pelayanan yang berkualitas dan penanganan terhadap keluhan serta masalah penumpang secara efektif.Pramugari berpotensi menghadapi stres dalam melakukan pekerjaannya yang dapat mengakibatkan perilaku kasar dalam melayani penumpang. Oleh sebab itu, perusahaan maskapai penerbangan harus dapat memotivasi pramugari untuk melakukan pekerjaannya dengan sukses. Salah satu hal yang dapat dilakukan oleh perusahaan adalah menerapkan high-performance work practices. Penerapan high-performance work practices di perusahaan diharapkan akan dapat meningkatkan career satisfaction dan work engagement yang selanjutnya akan mempengaruhi kinerja pramugari.Penelitian ini bertujuan untuk mengetahui pengaruh high-performance work practices, terhadap job performance dan service recovery performance dengan career satisfaction dan work engagement sebagai mediasi menggunakan Structural Equation Modeling (SEM). Data penelitian diperoleh dengan menyebarkan kuesioner secara online dan offline terhadap 180 pramugari maskapai penerbangan Indonesia.Hasil penelitian menunjukan bahwa high-performance work practices memiliki pengaruh tidak langsung terhadap job performance dan service recovery performance. Hasil-hasil tersebut dibahas lebih jauh dalam penelitian ini.

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The high level of competition in the aviation industry currently results in airlines having to try to survive. Providing quality services is one of the things that can be a competitiveness of Indonesian airline companies to remain competitive. Flight attendants are strategic partners for airlines because they are the main actors in providing quality services and handling passenger complaints and problems effectively.

Flight attendants have the potential to deal with stress in carrying out their work which can lead to abusive behavior in serving passengers. Therefore, airline companies must be able to motivate flight attendants to do their jobs successfully. One of the things that can be done by companies is implementing high-performance work practices. The implementation of high-performance work practices in the company is expected to be able to improve career satisfaction and work engagement which will further affect the performance of flight attendants.

This study aims to determine the effect of high-performance work practices, on job performance and recovery performance services with career satisfaction and work engagement as mediation using Structural Equation Modeling (SEM). The research data was obtained by distributing questionnaires online and offline to 180 Indonesian airline flight attendants.

The results show that high-performance work practices have an indirect influence on job performance and service recovery performance. These results are discussed further in this study."

"ABSTRAKSmall and medium enterprises (SMEs) contribute substantially to the economic development, income generation, poverty reduction, and particularly job creation for both developed and developing economies. However, compared with large firms, SMEs face several challenges related to their performance and competitiveness. The role of human capital (HC) and human resource practices (HR Practices) in enhancing SMEs competitiveness and performance is vital but understudied areas. Therefore, the purpose of this study was to investigate the role of HC development between the relationship of high-performance work systems (HPWS) and export-oriented SMEs performance. Quantitative strategy and cross-sectional survey method was used to collect data from 205 managerial staff through a self-administered structured questionnaire. HPWS had a significant positive impact on export-oriented SMEs performance. The findings of the study provide evidence that HC development plays a mediating role between HPWS and enterprises performance."

"Penelitian ini bertujuan untuk melihat bagaimana pengaruh karakteristik pekerjaan dan high performance work system terhadap turnover intention, serta untuk melihat apakah kepuasan kerja memiliki peran sebagai variabel mediasi. Pengumpulan data dilakukan dengan menggunakan metode survey kuesioner. Penelitian ini dilakukan pada karyawan dengan level staff dan assistant manager pada XYZ, dengan jumlah responden sebanyak 85 responden. Analisis data dilakukan dengan menggunakan path analysis dan aplikasi LISREL 8.8 dengan adanya variabel mediasi. Hasil penelitian menunjukkan bahwa kepuasan kerja terbukti memediasi secara parsial pengaruh dari karakteristik pekerjaan dan high performance work system terhadap turnover intention.

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This study is intended to seek the effect of job characteristics and high performance work system toward turnover intention, also to test the role of job satisfaction as mediator. Data were collected using questionnaire, with total respondent is 85 staff and assistant manager from XYZ. Data analysis is conducted using path analysis and LISREL 8.8 application with the presence of mediation effect. The result of this study shows that job satisfaction partially mediated the effect of job characteristics and high performance work system to turnover intention."

"Penelitian ini bertujuan untuk mengetahui pengaruh high performance work practices terhadap job performance dan extra-role customer service dengan dimediasi oleh work engagement. Responden dalam penelitian ini adalah 188 karyawan frontline beberapa hotel bintang 4 dan 5 di Jakarta. Dengan menggunakan metode pengolahan data Structural Equation Modelling SEM.Hasil penelitian menunjukan bahwa high performance work practice memiliki pengaruh positif terhadap work engagement. Kemudian work engagement ditemukan memiliki pengaruh positif terhadap job performance. Selain itu, work engagement ditemukan memiliki pengaruh positif terhadap extra-role customer service. Hasil penelitian juga menunjukan bahwa work engagement memediasi high performance work practice terhadap job performance dan extra-role customer service.

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This study aims to determine the effect of high performance work practices on job performance and extra role customer service mediated by work engagement. Respondents in this study were 188 frontline hotel employees in Jakarta. By using the Structural Equation Modeling SEM.

The result showed that high performance work practices has positive and significant effect toward work engagement. Then work engagement is found to have positive and significant effect toward job performance. In addition, work engagement is found to have positive and significant effect toward extra role customer service. The result also discovers that work engagement was mediate the effect of high performance work practice on job performance and extra role customer service."

"In this study, the relationship between high performance work system (HPWS) and organizational citizenship behavior (OCB) in multinational corporations (MNCs) in Vietnam, a fast-developing country with highly economic growth in Asia, was investigated. Besides, the underlying mechanism of this relationship was also explored. From the social exchange approach, an underlying mediated mechanism of career success in the relationship between HPWS and OCB was hypothesized. Data collected from individual employees working in multinational companies in Vietnam was used to test the hypotheses. The research findings supported the partial mediating role of career success in the positive relationship between HPWS and OCB. In addition, research implications as well as suggestions for future research were also presented."

"Kondisi ketidakpastian senantiasa selalu terjadi dalam sebuah organisasi yang disebabkan adanya perubahan sehingga diperlukan kinerja yang adaptif guna menghadapi segala perubahan tersebut. Dikaitkan dengan penelitian yang telah dilakukan sebelumnya yang meneliti pengaruh sistem kerja berkinerja tinggi dapat memberikan pengaruh terhadap outcome organisasi salah satunya kinerja adaptif. Selain itu dalam menghadapi perubahan diperlukan kecerdasan emosional guna dapat berpikir dengan tepat tentang emosinya sehingga dapat menyesuaikan diri dengan perubahan. Oleh karena itu penelitian ini bertujuan untuk mengetahui terkait pengaruh sistem kerja berkinerja tinggi dan kecerdasan emosional terhadap kinerja adaptif. Kemudian dalam kaitan hubungan ketiganya, keterlibatan kerja berperan sebagai mediasi diharapkan dapat memperkuat atau memperlemah hubungan dari ketiganya. Sampel pada penelitian sebanyak 239 orang kemudian diolah menggunakan teknik structural equation modeling (SEM) dan Lisrel versi 8.80 sebagai aplikasi yang digunakan dalam pengolahan data tersebut. Hasilnya menunjukan terdapat pengaruh langsung secara positif signifikan antara HPWS dengan kinerja adaptif dan kecerdasan emosional dengan kinerja adaptif. Selain itu keterlibatan kerja dapat memediasi secara sebagian (parsial) pengaruh HPWS dan kecerdasan emosional terhadap kinerja adaptif.

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Conditions of uncertainty always occur in an organization due to changes, so adaptive performance is needed to face all these changes. Linked to previous research which examined the influence of high-performance work systems which can have an influence on organizational outcomes, one of which is adaptive performance. Apart from that, in dealing with change, emotional intelligence is needed in order to be able to think appropriately about one's emotions so that one can adapt to changes. Therefore, the aim of this research is to determine the influence of high-performance work systems and emotional intelligence on adaptive performance. Then in relation to the relationship between the three, work involvement plays a mediating role which is expected to strengthen or weaken the relationship between the three. The research sample of 239 people was then processed using structural equation modeling (SEM) techniques and Lisrel version 8.80 as the application used in processing the data. The results show that there is a significant positive direct influence between HPWS and adaptive performance and emotional intelligence and adaptive performance. In addition, work engagement can partially mediate the influence of HPWS and emotional intelligence on adaptive performance"