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"Businesses understand the importance of keeping their customers satisfied, but measuring loyalty is difficult. This Infoline gives you a generic model for measuring customer satisfaction and loyalty. The five-step model shows you how to adopt a customers value perspective and define your customers requirements and other key value metrics."

"Covers consumer behavior including the psychological, social, and managerial implications. This work features examples that are tied into global and technology consumer behavior issues and trends, a foundation in marketing strategy, integrated coverage of ethical/social issues, and outlines the consumer decision process."

"ABSTRAKLaporan ini mencakup valuasi pasar dari rumah tinggal di aera sub-urban Kuraby, kota Brisbane, Australia. Tujuan dari ditulisnya laporan ini adalah untuk memberikan gambaran nilai dan harga properti pada area sub-urban Kuraby. Yang mana, valuasi pasar adalah salah satu komponen vital dari bisnis properti. Ditambah, kegunaan dari laporan valuasi yang sangat beragam, dapat dimanfaatkan untuk patokan pembelian dan penjualan aset, transfer, penilaian pajak, ivestasi, pembiayaan, dan juga pembagian waris.

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ABSTRACTThis market report contains the valuation report of a residential/dwelling property inKuraby, Brisbane. The main goal is to provide a value, a price of the particular propertyat that time. As we know that the valuation of real estate is a central tenet for allbusinesses. Valuation, in its simplest form, is the determination of the amount for whichthe property will transact on a particular date. However, there is a wide range of purposes for which valuations are required. These range from valuations for purchase and sale, transfer, tax assessment, expropriation, inheritance or estate settlement, investment and financing."

"Tesis ini membahas mengenai tingkat kesadaran merek konsumen akan produk Pokka Green Tea, sebuah minuman teh hijau siap minum yang beredar di pasar Indonesia. Tujuan dari penelitian ini adalah untuk meninjau sejauh mana strategi pemasaran perusahaan khususnya mengenai brand positioning sudah tepat sasaran atau belum. Penelitian ini adalah penelitian kuantitatif dengan menggunakan kuesioner dan dianalisis menggunakan metode statistik deskriptif dengan program Statistical Package for Social applications Science (SPSS). Hasil dari penelitian ini menyarankan agar perusahaan meninjau kembali strategi brand positioning produk dan meningkatkan kegiatan pemasaran Pokka Green Tea untuk meningkatkan kesadaran merek konsumen.

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The focus of this study is to analyze the level of consumers? brand awareness of Pokka Green Tea, which is one of ready-to-drink green tea beverages in Indonesia. The objective of this study is to observe how far the company's marketing strategy especially brand positioning is already right or not. This study is a quantitative study with questionnaires and analyzed using descriptive statistic method with Special Package for Social application Science (SPSS) program. The result of this study suggests the company to change the Pokka?s brand positioning strategy and increases its marketing activities to increase its brand awareness."