Cowan, Stella Louise, author
Trainers must be comfortable with managing change to be effective organizational performance partners. Use this Infoline as a primer on change management tactics and the skills needed to facilitate change. This issue includes useful tools, hands-on examples, and models for change practitioners to use. In addition to a six-phase change...
Alexandria, VA: [American Society for Training & Development Press, American Society for Training & Development Press], 2001
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