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"[Penelitian ini merupakan replikasi model penelitian yang dilakukan oleh Boo (2009)tentang aplikasi ekuitas merek pelanggan terhadap tenpat atau tujuan pariwisata,dalam penelitian ini, Bali dan Lombok dijadikan tujuan pariwisata yang akan diteliti.Penelitian ini termasuk kategori penelitian kuantitatif dengan deskriptif, crosssectional studies. Hasil penelitian ini menemukan bahwa terdapat dua cara untukmeningkatkan loyalitas pengunjung dalam bentuk keinginan untuk kembaliberkunjung dan mengatakan hal yang positif terhadap destinasi yang bersangkutan.Pertama dengan meningkatkan kualitas dalam segi performa dimana itu akanmeningkatkan loyalitas pengunjung. Kedua dengan meningkatkan imej merekpariwisata dengan memperkaya atau membuat imej yang lebih bervariasi yangmenampilkan berbagai fitur dari destinasi dengan tujuan membuat lebih banyakpengunjung merasa ada kecocokan antara imej diri sendiri dan imej destinasi dimanahal tersebut akan menghasilkan loyalitas dari lebih banyak pengunjung.;This research replicate the model proposed by Boo (2009) which is about applyingcustomer based brand equity towards a destination or places, in this research thedestination used are Bali and Lombok as destination brand. This research iscategorized as quantitative research with descriptive, cross-sectional studies. Theresult of this research found that there are two ways to improve destination brandloyalty or increasing the intention to re-visit or having a positive word of mouth. Firstis by increasing the quality in terms of performance which will increase consumer?sloyalty. Second is by improving destination brand image by enrich or creating moreimage variation regarding the destination feature in order to suit more consumer?sself-image which will results in loyalty from more consumers.;This research replicate the model proposed by Boo (2009) which is about applyingcustomer based brand equity towards a destination or places, in this research thedestination used are Bali and Lombok as destination brand. This research iscategorized as quantitative research with descriptive, cross-sectional studies. Theresult of this research found that there are two ways to improve destination brandloyalty or increasing the intention to re-visit or having a positive word of mouth. Firstis by increasing the quality in terms of performance which will increase consumer?sloyalty. Second is by improving destination brand image by enrich or creating moreimage variation regarding the destination feature in order to suit more consumer?sself-image which will results in loyalty from more consumers.;This research replicate the model proposed by Boo (2009) which is about applyingcustomer based brand equity towards a destination or places, in this research thedestination used are Bali and Lombok as destination brand. This research iscategorized as quantitative research with descriptive, cross-sectional studies. Theresult of this research found that there are two ways to improve destination brandloyalty or increasing the intention to re-visit or having a positive word of mouth. Firstis by increasing the quality in terms of performance which will increase consumer?sloyalty. Second is by improving destination brand image by enrich or creating moreimage variation regarding the destination feature in order to suit more consumer?sself-image which will results in loyalty from more consumers., This research replicate the model proposed by Boo (2009) which is about applyingcustomer based brand equity towards a destination or places, in this research thedestination used are Bali and Lombok as destination brand. This research iscategorized as quantitative research with descriptive, cross-sectional studies. Theresult of this research found that there are two ways to improve destination brandloyalty or increasing the intention to re-visit or having a positive word of mouth. Firstis by increasing the quality in terms of performance which will increase consumer’sloyalty. Second is by improving destination brand image by enrich or creating moreimage variation regarding the destination feature in order to suit more consumer’sself-image which will results in loyalty from more consumers.]"

"[Tujuan utama skripsi ini adalah untuk mengetahui pengaruh interaksi pengguna media sosial, terhadap brand awareness dan purchase intention. Studi kasus dilakukan pada jenis media sosial Instagram, khusus akun NYX Cosmetics (@nyxcosmetics). Penelitian ini diolah dengan software SPSS 20 untuk pretest dan SmartPLS 2 & 3 untuk main test, menggunakan teknik Partial Least Square Path Modeling (PLS-PM). Hasil pengolahan data menunjukkan bahwa annoyance mempengaruhi brand page commitment secara positif. Lalu, brand page commitment memiliki pengaruh positif terhadap brand awareness tetapi annoyance tidak memiliki pengaruh terhadap brand awareness. Kemudian, brand page commitment dan brand awareness memiliki pengaruh positif terhadap word of mouth, sedangkan annoyance tidak memiliki pengaruh terhadap word of mouth. Brand page commitment, annoyance, brand awareness, dan word of mouth memiliki pengaruh positif terhadap purchase intention.;The objective of this case is to determine the effect of user interactions in social media on brand awareness and purchase intention. This study involves Instragram account OF NYX Cosmetics (@nyxcosmetics). This research was processed by SPSS 20 software for pretesting and Smart PLS 2 & 3 for main test using Partial Least Square Path Modeling (PLS-PM) technique. The results show annoyance has a positive effect on brand page commitment. Then, brand page commitment has a positive effect on brand awareness, but annoyance has no effect on brand awareness. Brand page commitment and brand awareness have positive effects on word of mouth, and annoyance has no effect on word of mouth. Brand page commitment, annoyance, brand awareness, and word of mouth have positive effects on purchase intention.;The objective of this case is to determine the effect of user interactions in social media on brand awareness and purchase intention. This study involves Instragram account OF NYX Cosmetics (@nyxcosmetics). This research was processed by SPSS 20 software for pretesting and Smart PLS 2 & 3 for main test using Partial Least Square Path Modeling (PLS-PM) technique. The results show annoyance has a positive effect on brand page commitment. Then, brand page commitment has a positive effect on brand awareness, but annoyance has no effect on brand awareness. Brand page commitment and brand awareness have positive effects on word of mouth, and annoyance has no effect on word of mouth. Brand page commitment, annoyance, brand awareness, and word of mouth have positive effects on purchase intention., The objective of this case is to determine the effect of user interactions in social media on brand awareness and purchase intention. This study involves Instragram account OF NYX Cosmetics (@nyxcosmetics). This research was processed by SPSS 20 software for pretesting and Smart PLS 2 & 3 for main test using Partial Least Square Path Modeling (PLS-PM) technique. The results show annoyance has a positive effect on brand page commitment. Then, brand page commitment has a positive effect on brand awareness, but annoyance has no effect on brand awareness. Brand page commitment and brand awareness have positive effects on word of mouth, and annoyance has no effect on word of mouth. Brand page commitment, annoyance, brand awareness, and word of mouth have positive effects on purchase intention.]"

"ABSTRAKSkripsi ini membahas tentang pengaruh smartwatch product category characteristic yang berada pada SAMSUNG Galaxy Gear terhadap brand extension attitude. Di dalamnya terdapat juga variabel awareness set size, awareness set similarity, dan product category familiarity yang membangun brand extension category attitude. Lebih lanjut lagi, skripsi ini membahas pengaruh brand extension category attitude terhadap brand extension attitude. Penelitian ini menghasilkan kesimpulan bahwa brand extension category attitude, perceived fit, dan brand strength berpengaruh secara signifikan pada brand extension attitude. Pada penelitian ini juga terdapat implikasi manajerial serta saran untuk penelitian selanjutnya.

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ABSTRACTThis study discusses the effect of smartwatch product category characteristic on brand extension attitude that has been applied to SAMSUNG Galaxy Gear case. This study also includes other variables, namely brand extension category characteristics; awareness set size, awareness set similarity, and product category familiarity which affecting brand extension category attitude. Moreover, this study has a result of brand extension category attitude which affecting overall brand extension attitude. This results of this research show that brand extension category attitude, perceived fit and brand strength influence significantly toward brand extension attitude. There are also managerial implications and advices for the next research. "

"ABSTRAKPenelitian ini bertujuan untuk mengetahui pengaruh brand personality terhadap repurchase intention dari konsumen merek pakaian Uniqlo serta dimensi brand personality yang paling berpengaruh terhadap repurchase intention. Pendekatan yang digunakan dalam penelitian ini adalah pendekatan kuantitatif dengan teknik purposive sampling terhadap 100 responden yang merupakan mahasiswa program sarjana dan vokasi di Universitas Indonesia Depok. Menggunakan factor analysis dan multiple regression untuk menganalisis data, hasil penelitian menunjukkan bahwa dua dari empat dimensi brand personality Aaker yang digunakan dalam penelitian yaitu sincerity dan excitement, mempunyai pengaruh yang signifikan terhadap repurchase intention. Sementara itu, competence dan sophistication juga mempunyai pengaruh terhadap repurchase intention, meskipun tidak signifikan.

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ABSTRACTThe purpose of this research is to find out the effect of brand personality towards repurchase intention on the consumers of Uniqlo fashion brand. This research is also aimed to examine which brand personality dimension is the most significant towards repurchase intention. This research applies quantitative approach with purposive sampling technique to 100 respondents who are undergraduate and vocational students of Universitas Indonesia Depok. Using factor analysis and multiple regression to analyze the data, the research findings show that two out of four of Aaker?s brand personality dimensions used in the research, which is sincerity and excitement, have the most significant effects toward repurchase intention. While two other dimensions, competence and sophistication, also have effects toward repurchase intention, albeit not significant."

"[Nation branding adalah konsep baru yang didefinisikan sebagai campuran elemenmulti-dimensi yang unik dan menunjukkan diferensiasi budaya dan relevansinya untuk semuakhalayak sasaran.Penerapan teknik merek ini terutama dilakukan untuk menghadapipersaingan global yang sekarang dihadapi oleh negara terutama dalam pasar eksternal.Kondisi ini menyadarkan negara untuk memperkuat brand mereka dengan tujuan utamauntuk menarik wisatawan, mendorong investasi masuk dan meningkatkan ekspor. Salahsatuupaya pembentukan Nation Branding dapat ditempuh melalui suatu langkah manajemenbrand yaitu corporate branding, yang memungkinkan suatu perusahaan menawarkan produkatau jasa yang diekspor, menjadi duta Negara tersebut di pasar internasional, sebagai pemainglobal.Penelitian kualitatif ini berupaya untuk menganalisis bagaimana peran corporatebranding dalam pembentukan Nation Branding, dengan studi kasus Service ExcellencePTGaruda Indonesia. Penelitian ini menggunakanperspektif konsumen internasional melihatservice excellence dari layanan jasa yang diekspor sebagai upaya pembentukan nationbranding.Dari penelitian ini terlihat bahwa penerapan corporate branding dapat membantusuatu negara membentuk nation branding, namun masih dibutuhkan upaya jangka panjangdan konsistensi pesan serta kualitas layanan agar dapat dipahami oleh target konsumen yangdituju.;Nation branding is a new concept which is defined as a mixture of multi-dimensionalelement that is unique and shows the cultural differentiation and relevance for all targetaudiences. Application of brand management is mainly done to face the global competitionthat now faced by the country, especially in the external market. This condition requirescountries to strengthen their brand with the main objective to attract tourists, encourageinward investment and boost exports. One of the efforts to establish the Nation Branding canbe reached through corporate branding, which allows a company that offers products orservices exported, be an ambassador of the country in the international market, as a globalplayer.This qualitative study seeks to analyze how corporate branding role in the formationof Nation Branding, with Service Excellence of PT Garuda Indonesia as the case study. Thisresearchfocuses on international consumer perspective of the exported service as theformation of nation branding attempts.Study showed that the application of corporate branding can help a country establishnation branding, but it still takes a long-term effort and consistency of the message and thequality of products that can be understood by the intended target consumers., Nation branding is a new concept which is defined as a mixture of multi-dimensionalelement that is unique and shows the cultural differentiation and relevance for all targetaudiences. Application of brand management is mainly done to face the global competitionthat now faced by the country, especially in the external market. This condition requirescountries to strengthen their brand with the main objective to attract tourists, encourageinward investment and boost exports. One of the efforts to establish the Nation Branding canbe reached through corporate branding, which allows a company that offers products orservices exported, be an ambassador of the country in the international market, as a globalplayer.This qualitative study seeks to analyze how corporate branding role in the formationof Nation Branding, with Service Excellence of PT Garuda Indonesia as the case study. Thisresearchfocuses on international consumer perspective of the exported service as theformation of nation branding attempts.Study showed that the application of corporate branding can help a country establishnation branding, but it still takes a long-term effort and consistency of the message and thequality of products that can be understood by the intended target consumers.]"

"Branding universitas memiliki keunikan tersendiri karena merupakan organisasi yang berbasis kepada sumber daya manusia. Pendekatan dari dalam ke luar yang melibatkan seluruh karyawan akademik dan non akademik dalam proses membangun brand menjadi cara yang efektif dalam pengembangan strategi branding universitas. Internal branding merupakan salah satu cara agar karyawan dapat memahami pesan brand dan mampu bersikap seperti identitas brand. Strategi internal branding yang baik akan meningkatkan penerimaan brand identity oleh karyawan. Penelitian ini ingin mengetahui bagaimana internal branding berperan dalam membangun brand identity dan bagaimana proses interaksi antara stakeholder internal dapat membangun brand identity. Penelitian ini menggunakan pendekatan fenomenologi dengan menggunakan in-depth interview kepada karyawan yang sering berinteraksi dengan mahasiswa melalui video conference. Penelitian ini dilakukan di Universitas Abdurrab sebagai salah satu perguruan tinggi swasta yang sedang berkembang di Indonesia dan sedang mengembangkan internal branding melalui nilai yang dituangkan ke dalam visi mereka. Berdasarkan hasil yang diperoleh, proses internal branding tidak hanya berasal dari interaksi karyawan. Manajer, founder hingga stakeholder eksternal memiliki peran penting dalam membentuk brand identity. Namun, pada Universitas Abdurrab manajemen internal branding belum berhasil membangun brand identity yang diinginkan. Proses evaluasi yang objektif mengenai penerapan brand identity perlu dilakukan untuk memastikan brand image dapat sesuai dengan brand identity.

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Internal branding plays an essential role in implementing brand strategies that strengthen a university’s brand identity. Brand identity is executed and controlled by managers, who also form the foundation for a dynamic and continuous cocreation process through interactions between internal and external stakeholders. Furthermore, internal branding can help private universities with limited resources build effective branding strategies in a competitive environment. This study aims to explore the role of internal branding and the interaction process between its internal stakeholders in building brand identity at private universities. A phenomenological approach is then applied by incorporating in-depth interviews using video conferences with employees who often interact with students. This study conducted at Abdurrab University, one of the private universities in Indonesia. Based on the results obtained, managers play a crucial role in imparting this understanding to employees, hence their message is accurately conveyed to students. Also, an objective evaluation process of the brand needs is carried out to ensure the brand image accurately depicts the brand identity."

"Tingginya permintaan gamers untuk lingkungan game yang lebih inklusif memicu VALORANT sebagai FPS game untuk melakukan pemasaran kepada audiens dengan berbagai latar belakang. Penelitian ini bertujuan untuk menganalisis upaya inclusive marketing yang digunakan oleh VALORANT dalam menciptakan brand image yang inklusif di industri game. Metode yang digunakan adalah analisis konten kualitatif untuk menganalisis pesan komunikasi dan upaya promosi yang disampaikan melalui saluran komunikasi resmi VALORANT. Metode penelitian tersebut dapat menggambarkan fenomena yang dikaji dalam penelitian ini. Hasil penelitian menunjukkan bahwa VALORANT melakukan dua upaya dalam menggunakan inclusive marketing. Hal ini dilakukan melalui pembuatan para karakter agen VALORANT yang representatif dan turnamen Game Changers Championship untuk para pemain wanita dan marginalized genders profesional. Dengan memaksimalkan upaya tersebut, VALORANT akan terus berkomitmen serta berkontribusi ke dalam industri game yang lebih beragam dan membangun brand image yang inklusif di mata para gamers. Temuan penelitian ini dapat dimanfaatkan untuk menambah kajian penerapan inclusive marketing di industri game secara global.

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The high demand of gamers for a more inclusive gaming environment triggers VALORANT as an FPS game to market to audiences with various backgrounds. This research aims to analyze the inclusive marketing efforts used by VALORANT in creating an inclusive brand image in the gaming industry. The method used is qualitative content analysis to analyze communication messages and promotional efforts delivered through VALORANT's official communication channels. The research method can describe the phenomenon studied in this research. The results showed that VALORANT made two efforts in using inclusive marketing. This is done through the creation of representative VALORANT agent characters and the Game Changers Championship tournament for professional female players and marginalized genders. By maximizing these efforts, VALORANT will continue to commit and contribute to a more diverse gaming industry and build an inclusive brand image in the eyes of gamers. The findings of this research can be utilized to add to the study of the application of inclusive marketing in the gaming industry globally."

"L’Oréal merupakan sebuah merek kosmetik sekaligus nama perusahaan kosmetikmultinasional dari Perancis yang menonjol sebagai pelopor industri kosmetik global.Keberhasilan L’Oréal sebagai salah satu perusahaan terbesar di industri kecantikaninternasional tidak terlepas dari proses branding, salah satunya adalah corporate branding. Di Indonesia, L’Oréal didirikan sejak 1979 dan menjadi perusahaan fast moving consumer goods terdepan dalam menyediakan produk luxury bagi masyarakat. Dalam perkembangannya, L’Oréal juga melakukan proses branding melalui media sosial. Tulisan ini bertujuan untuk memahami dan menganalisis proses corporate branding yang dilakukan L’Oréal Indonesia melalui media sosial (Instagram) dari tiga dimensi, yaitu corporate associations, corporate values, dan corporate benefits. Tulisan ini menggunakan pendekatan kualitatif dengan analisis konten sebagai metode pengumpulan data. Hasil analisis menunjukkan bahwa L’Oréal Indonesia menampilkan ketiga dimensi di atas dalam akun Instagram (@lorealindonesia) dengan dimensi yang paling ditonjolkan adalah corporate associations dimana L’Oréal Indonesia menggunakan bantuan selebriti dan tokoh publik untuk mendukung mereknya serta membantu membentuk asosiasi yang positif.

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L’Oréal is a cosmetic brand also the name of a multinational cosmetics company from France that stands out as a pioneer in the global cosmetics industry. L’Oréal’s success in becoming one of the largest companies in the international beauty industry is not irrespective of branding processes, one of which is corporate branding. In Indonesia, L’Oréal was founded in 1979 and has become the leading fast moving consumer goods company in providing luxury products for society. In its development, L’Oréal also carried out branding processes through social media. This paper is aimed to understand and analyse the corporate branding process

carried out by L’Oréal Indonesia through social media (Instagram) from three dimensions, which are corporate associations, corporate values, and corporate benefits. This paper uses a qualitative approach with content analysis as the data collection method. The results of the analysis show that L’Oréal Indonesia displays the three dimensions above in its Instagram account (@lorealindonesia) with the most prominent dimension being corporate associations where L’Oréal Indonesia uses the help of celebrities and public figures to support its brand and help form positive associations."

"Perkembangan pasar global mendorong figur dunia untuk memiliki strategi branding yang baik demi mendorong citra merek di depan publik. Taylor Swift sebagai musisi papan atas dalam hal ini memanfaatkan media sosial sebagai sarana untuk memperkuat brand personality yang dimilikinya selama The Eras Tour dilangsungkan. Penelitian ini bertujuan untuk mengeksplorasi strategi branding yang digunakan Taylor Swift melalui akun Instagram @taylorswift dengan metode analisis konten. Berdasarkan 25 unggahan relevan yang ditelaah, ditemukan bahwa dimensi kepribadian merek berupa semangat (excitement), kecanggihan (sophistication), dan ketulusan (sincerity) dicerminkan secara konsisten. Dalam hal ini, semangat (excitement) terlihat dalam unggahan yang membangkitkan antusiasme, misalnya poster tur dan cuplikan behind-the-scenes. Kecanggihan (sophistication) tampak melalui penyediaan akses global untuk The Eras Tour melalui film dan platform digital, sementara ketulusan (sincerity) terlihat dalam interaksi personal Taylor Swift dengan penggemar. Strategi hubungan komunitas yang menonjolkan apresiasi terhadap penggemar juga berhasil menciptakan komunitas yang solid di sekitar The Eras Tour. Hasil penelitian ini menunjukkan bahwa media sosial merupakan alat yang efektif untuk memperluas jangkauan audiens dan memperkuat citra Taylor Swift sebagai ikon global dengan hubungan emosional yang erat dengan komunitas penggemarnya.

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The expansion of the global market drives public figures to develop strong branding strategies to enhance their public image. As a top-tier musician, Taylor Swift utilizes social media as a platform to strengthen her brand personality during The Eras Tour. This study explores the branding strategies employed by Taylor Swift through her Instagram account @taylorswift using content analysis methods. Based on the analysis of 25 relevant posts, the brand personality dimensions of excitement, sophistication, and sincerity were consistently reflected. Excitement is evident in posts that generate audience enthusiasm, such as tour posters and behind-the-scenes clips. Sophistication emerges through global access to The Eras Tour via films and digital platforms, while sincerity is demonstrated through Taylor Swift’s personal interactions with fans. Community engagement strategies that emphasize fan appreciation successfully create a strong community around The Eras Tour. The study concludes that social media serves as an effective tool to expand audience reach and enhance Taylor Swift’s image as a global icon with a strong emotional connection to her fan community."