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Hasil Pencarian

Ditemukan 6 dokumen yang sesuai dengan query
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Heru Purwanto
"Terselenggaranya pelayanan kesehatan di rumah sakit sangat ditentukan oleh tersedianya sarana rumah sakit yang dikelola secara baik agar selalu laik pakai dan mampu menjamin pelayanan rumah sakit yang berkualitas.
RSUD Gunung Jati Kota Cirebon kelas B Pendidikan merupakan rumah sakit rujukan di wilayah Cirebon yang memiliki pelayanan kesehatan tingkat lanjut yang padat teknologi. Pengguna alat elektromedik mengeluhkan berlarut-larutnya proses perbaikan alat elektromedik yang rusak.
Menurut pihak rumah sakit tersebut, hingga saat ini belum pernah dilakukan penelitian tentang kepuasan pelanggan internal IPSRS dalam pemeliharaan alat elektromedik di RSUD Gunung Jati Kota Cirebon.
Secara umum penelitian ini bertujuan untuk memperoleh gambaran kepuasan pelanggan internal IPSRS dalam pemeliharaan alat elektromedik di RSUD Gunung Jati Kota Cirebon pada tallun 2003 dengan menggunakan metode deskriptif kualitatif.
Penelitian ini menemukan bahwa pelanggan internal IPSRS merasa tidak puas terhadap pelayanan yang diberikan IPSRS karena seringnya terjadi keterlambatan pelayanan perbaikan alat elektromedik yang dilakukan oieh IPSRS, hal ini terjadi karena pimpinan rumah sakit tidak mengalokasikan dana untuk IPSRS, sehingga IPSRS tidak mampu membeli spare part untuk mengganti alat elektromedik yang rusak. Selain itu jumlah tenaga yang hanya seorang dan jauh dari standar Depkes menyebabkan perbaikan tidak bisa cepat.

Description of Internal Customer Satisfaction of IPRS on Maintaining The Electro Medical Tools in Hospital Gunung Jati, City of Cirebon 2003The running process of hospital services is highly determined by availability of hospital that is need to be managed properly so it always ready to use and is able to assure qualified hospital services.
General Hospital Gunung Jati of City of Cirebon is a B - Education Class is a referal hospital in Cirebon region that is provide advance health services and equipped it with high technology. The user of electro medical tools is complaining the prolonging process of repairmen of broken electro medical tool.
According to hospital party, up to at present there is no study about internal customer satisfaction of IPRS on maintaining electro medical tool in the General Hospital Gunung Jati, City of Cirebon.
In general, this research aims at getting description of internal customer satisfaction of IPRS on maintaining electro medical tool in the General Hospital Gunung Jati, City of Cirebon for the year 2003 by using descriptive qualitative method.
This research found that the internal customer of IPRS is not satisfy the the service of 1PRS due to often delay of service on maintaining electro medical tool that is used by IPRS. This situation is happened due to the management of hospital did not allocated fund for IPRS, so IPRS could not purchase spare parts to replace a broken electro medical tool. Aside from that, the personnel is only one day very far to meet with standard of Department of Health and causing the repairmen could not faster.
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Depok: Fakultas Kesehatan Masyarakat Universitas Indonesia, 2003
T12935
UI - Tesis Membership  Universitas Indonesia Library
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Heru Purwanto
"There are two main reasons serving as a background for which this research is titled "The Strategy of The Indonesia National News Agency ANTARA in The Global Information Business (A Descriptive Analysis of ANTARA's Competitive Strategy at National and International Levels)". Firstly, ANTARA is facing a serious threat in its information business in the era of globalization as a results of information and communication technology revolution. Secondly, ANTARA has great potentials to competition if it adopts and applies a precise competition strategy.
Therefore, this research will answer the question "How should ANTARA's strategy be?" To answer this question, this research analyzes ANTARA's posisition and condition in the face of the competition, and the internal and external factors which can influence ANTARA's competitiveness nowadays.
Using a descriptive qualitative analytical method, and based on Michael E. Porter's theory on The Five Forces of Competitive Advantage and The Generic Competitive Strategy, this research explains the development of ANTARA since its founding as a news agency of struggle until its entry into competitive business era. SWOT technique are also used to analyze the internal and external factors that influence ANTARA's competitiveness besides TOWS Matrix.
In the I980s, ANTARA's business with international news agencies developed rapidly, as it indirectly received "protection" from the Indonesian government, Under the Information Minister's regulation of 1972, any foreign news agency wishing to operate in Indonesia is required to have local partner and many foreign news agencies have chosen ANTARA as their local partner due to its wide networks.
The era of globalization and reform has made ANTARA's business uncertain. Many newcomers got involved in information business, making competition among news providers tighter. Foreign partners started to reduce ANTARA's revenues from their cooperation which have so far been the main pillar for ANTARA's survival. The sale of ANTARA's pure products accounts for less than 20 percent of ITS annual budget. Many efforts have been made by ANTARA to solve its financial problems, including applying efficient management principles and setting up some strategic business units, but they have not made optimum profit.
One of ANTARA's weaknesses rests with its competition strategy. Its production and sales mechanism tends to follow the old pattern, focuses on traditional customers and doesn't see the bigger opportunities yet.
This research offers ANTARA Porter's competitive generic strategy, namely low cost strategy, differentiation strategy, and differentiation focus strategy. The application of its of this strategies depend on types of products, market segments, and distribution channels. Of course, the application of these strategies must be accompanied by the development of technology and human resources. Multilateral cooperation with other national news agencies must have adequate attention because it will make way for the quick distribution of ANTARA's products to other countries.
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Depok: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2004
T13704
UI - Tesis Membership  Universitas Indonesia Library
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Heru Purwanto
Depok: Fakultas Matematika dan Ilmu Pengetahuan Alam Universitas Indonesia, 2004
T39785
UI - Tesis Membership  Universitas Indonesia Library
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Heru Purwanto
"Persaingan dalam merebut pangsa pasar yang semakin ketat membuat produsen rokok melakukan berbagai cara untuk meningkatkan pemasaran produk mereka. PT Bentoel Indonesia, sebagai salah satu produsen rokok terbesar di Indonesia, melancarkan berbagai strategi periklanan yang salah satunya dengan penggunaan transit ad di bus-kota bertingkat. Dengan studi ini, peneliti mencoba melihat keefektifan penggunaan transit ad melalui tanggapan khalayak, yaitu pada pengetahuan, sikap dan perilaku khalayak terhadap iklan yang dipasang di bus-kota tersebut. Pengumpulan data dilakukan dengan cara survei di lapangan serta dengan menggunakan kuesioner. Populasi yang menjadi obyek penelitian ini adalah pekerja kelas menengah di sepanjang Jalan Sudirman dan Jalan Moh. Thamrin. Sedangkan jumlah sampel yang diambil adalah 100 orang dengan teknik pengambilan secara purposive atau sengaja. Interpretasi data hasil penelitian dilakukan dengan penjabaran berdasarkan analisis deskriptif tabel tunggal dan analisis tabel silang bivariat dan trivariat. Dari hasil penelitian diperoleh gambaran bahwa pengetahuan dan sikap responden terhadap transit ad Bentoel Internasional berada pad tingkat yang merata. Penggunaan variabel kontrol, yaitu pengenaan media dan iklan Bentoel International menunjukkan pengaruh yang cukup kuat terhadap pengetahuan dan sikap responden terhadap transit ad Bentoel International."
Depok: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 1995
S4128
UI - Skripsi Open  Universitas Indonesia Library
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Heru Purwanto
Depok: Fakultas Hukum Universitas Indonesia, 2010
S22521
UI - Skripsi Open  Universitas Indonesia Library
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Heru Purwanto
"Tulisan ini membahas peran penting hujan sebagai faktor pemicu terjadinya kejadian longsor. Kejadian longsor yang terjadi di Kabupaten Garut dan Cianjur untuk periode tahun 2009 -2014 dijadikan sebagai sampel kasus dalam penelitian ini. Data curah hujan dari data satelit Tropical Rainfall Measuring Mission (TRMM) pada periode yang sama, digunakakan untuk mendapatkan karakteristik hujan pemicu longsor dan hujan sebelum kejadian, yang diukur dengan nilai Antecedent Precipitation Index (API). Nilai API menunjukan kondisi kelembaban tanah pada saat terjadinya longsor. Semakin besar nilai API, maka kondisi tanah semakin lembab. Pendekatan empiris intensitas dan durasi hujan pada setiap kejadian longsor dilakukan untuk menentukan ambang hujan pemicu longsor mengikuti model kurva Intensitas-Durasi (Kurva ID) yang diperkenalkan Caine pada tahun 1980. Nilai dari ambang hujan ini menunjukan nilai curah hujan minimum yang diperlukan untuk terjadinya longsor. Hasil penelitian menunjukan nilai ambang hujan untuk Cianjur mengikuti persamaan I = 8.388 D-0.337, dan I = 11.056 D-0.6144 untuk Garut. Berdasarkan model ambang hujan, Garut lebih berpotensi terjadi longsor daripada Cianjur. Model matermatik Kurva Intensitas-Durasi (Kurva ID) ini dapat digunakan sebagai acuan pembuatan sistem peringatan dini kejadian longsor.

This Research review about the important role of rainfall as triggering factor of landslide disaster. Landslide disaster in Cianjur and Garut since 2009-2014 has been collected as samples for this research. Rainfall data Intensity obtained from Tropical Rainfall Measuring Mission (TRMM) Imagery for the same period, was used to get the characteristics of rainfall triggering landslide and antecedent rainfall, which calculated by the Antecedent Precipitation Index (API). The value of API indicates soil moisture conditions at the time of the landslide. The greater value of API, the more moist soil conditions. Empirical approach to the intensity and duration of landslide at each landslide has been done to get the threshold of rainfall triggered landslide following the Intensity-Duration Curve (Curve ID) that introduced by Caine in 1980. The threshold value of rainfall triggered landslide showed the minimum rainfall intensity needed to make landslide happen. The results showed the rainfall threshold value of Cianjur followed the equation, I = 8.388 D-0.337, and I = 11.056 D-0.6144 for Garut. Based on rainfall threshold modelling, Garut is more likely to landslide than Cianjur. Mathematical model of ID Curve can be used as a reference to Early Warning System (EWS) of landslide disaster."
Depok: Fakultas Matematika dan Ilmu Pengetahuan Alam Universitas Indonesia, 2014
S58201
UI - Skripsi Membership  Universitas Indonesia Library