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"Many organizations do not yet have a formal programme of records management, but increasingly they are recognizing the benefits of well managed records and the serious consequences of inadequate records systems. Establishing records management and maintaining an effective programme requires specialist expertise. This essential manual of practice provides a detailed guide to the concepts, skills and techniques of records management for organizational staff who have a responsibility for setting up, maintaining or restructuring a records management programme. It offers invaluable advice on the management of records in both electronic and traditional paper media, and focuses on the following areas: understanding records management; analysing the context for records management; classifying records and documenting their context; creating and capturing records; managing appraisal, retention and disposition; maintaining records and assuring their integrity; providing access; implementing records management. The appendices provide a wealth of additional information including a list of standards for records management, an annotated bibliography and sources of further information, and details of professional and advisory bodies. This much needed manual is an indispensable purchase for organizations wishing to introduce better practices for managing their records. The book is intended to be of value to experienced records managers as well as LIS practitioners and newcomers to the field. It should be on the desk of every manager and every information professional with responsibility for records management."

"ABSTRACTProses pengembalian rekam medis pasien rawat jalan di RSUP Fatmawati masih belum optimal, ditunjukan dengan penyelenggaraan yang belum sesuai dengan peraturan, masih ada rekam medis yang terlambat, bahkan tidak kembali dari Instalasi Rawat Jalan IRJ ke Instalasi Rekam Medis dan Pusat Data Informasi IRMPDI pada hari dimana rekam medis digunakan. Penelitian ini dilakukan untuk mendapatkan hasil analisis proses pengembalian rekam medis pasien rawat jalan dari IRJ ke IRMPDI dengan pendekatan lean six sigma. Jenis penelitian ini adalah operational research, dengan desain penelitian kuantitatif dan kualitatif. Hasil penelitian digambarkan dengan value stream mapping yang memperlihatkan lead time proses pengembalian rekam medis pasien rawat jalan selama 183,09 menit dengan value added 41,55 menit 22,7 dan non value added 141,54 menit 77,3, proses paling lama terjadi pada langkah pengembalian rekam medis dari IRJ ke IRMPDI karena menunggu petugas IRMPDI mengambil rekam medis. Waste paling besar yaitu waste waiting sebesar 124,16 menit atau 87,72 dari total seluruh waste yang ditemukan. Berdasarkan analisis fishbone diagram diketahui bahwa akar penyebab masalah paling banyak berasal dari kategori man. Berdasarkan analisis tersebut diberikan usulan berupa pembuatan standarisasi kerja, penghitungan beban kerja, melakukan rapat koordinasi, membagi pekerjaan ke dalam periode waktu tertentu heijunka, dan meningkatkan pengawasan.

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ABSTRACTThe process of returning outpatient medical records at RSUP Fatmawati is not optimal enough, indicated by the process is not in accordance with existing regulations, medical records are late, and not returned from Outpatient Installation IRJ to Installation of Medical Record and Information Data Center IRMPDI at the same day when it used. The aim of this research is to get analysis result of outpatient medical records return process from IRJ to IRMPDI using lean six sigma approach. This research is operational research type that use quantity and quality design. The results of this research were described with the value stream mapping that showed lead time of outpatient medical records return process for 183,09 minutes, with value added 41,55 minutes 22,7 and non value added 141,54 minutes 77,3, the longest process occurs on returning of medical record form IRJ to IRMPDI due to the waiting of IRMPDI officers to take medical records. The biggest waste is waiting for amount of 124,16 minutes 87,72 of the total waste. Based on fishbone diagram analysis it is known that the root cause of medical record problem mostly comes from man category. Based on that analysis, an improvement proposal will be given as the following development of work standarization, workload calculation, coordination meeting, devide the work into a certain period of time implementation of heijunka, and improvement of supervision. "

"Implementasi Rekam Medis Elektronik (RME) di berbagai unit rumah sakit, termasuk Intensive Care Unit (ICU), bertujuan untuk meningkatkan efisiensi dan kualitas pelayanan kesehatan. Di RSPAD sendiri implementasi RME telah diimplementasikan sejak bulan September 2023 dan belum pernah dilakukan evaluasi. Evaluasi dari perspektif pengguna sangat penting untuk memahami sejauh mana sistem ini efektif dan diterima oleh para tenaga kesehatan. Penelitian ini menggunakan metode kombinasi kuantitatif dan kualitatif (mixed methods) dengan desain convergent parallel untuk mengevaluasi implementasi penerapan RME berdasarkan perspektif pengguna. Penelitian kuantitatif dan kualitatif dilakukan untuk mendapatkan analisa lebih mendalam mengenai perspektif pengguna RME. Hasil penelitian menunjukkan bahwa implementasi RME di ICU RSPAD Gatot Soebroto secara umum baik. Faktor pimpinan dan budaya organisasi sangat mendukung implementasi ini. Meskipun begitu, dalam implementasinya, masih banyak yang dapat ditingkatkan agar RME dapat mendukung pelayanan.

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The implementation of Electronic Medical Records (EMR) in various hospital units, including the Intensive Care Unit (ICU), aims to enhance the efficiency and quality of healthcare services. At Gatot Soebroto Army Central Hospital (RSPAD), the EMR system has been in place since September 2023 and has not yet been evaluated. Evaluation from the users' perspective is crucial to understanding how effective and well-received the system is among healthcare professionals. This study employs a mixed methods approach with a convergen parallel design to evaluate the implementation of EMR from the users' perspective. The quantitative and qualitative data are collected to gain a deeper understanding of EMR users' perspectives. The results indicate that the EMR implementation in the ICU at RSPAD Gatot Soebroto is generally good. Leadership and organizational culture greatly support this implementation. However, many areas remain for improvement to ensure the EMR system can fully support healthcare services."