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"Industri pariwisata halal mengalami pertumbuhan yang signifikan dan menjadi segmen penting dalam industri pariwisata global. Hal ini didorong oleh meningkatnya populasi Muslim dan daya beli mereka yang memperkuat permintaan akan layanan wisata yang sesuai dengan nilai-nilai Islam. Wisatawan muslim Indonesia di usia 17-64 tahun menjadi pasar yang potensial bagi destinasi wisata asing. Penelitian ini bertujuan melihat faktor-faktor yang mempengaruhi niat wisatawan muslim Indonesia dalam melakukan perjalanan wisata luar negeri ke negara ramah muslim. Desain penelitian ini adalah deskriptif, menggunakan metode PLS-SEM dengan software SmartPLS3. Pengumpulan data dilakukan dengan menyebarkan kuesioner melalui Google Form. Kriteria responden meliputi Warga Negara Indonesia (WNI), beragama Islam, berusia minimal 17 tahun, dan pernah melakukan perjalanan wisata ramah Muslim ke luar negeri dalam lima tahun terakhir. Dari 350 sampel yang telah diteliti, ditemukan bahwa destination image, emotional value, dan functional value memberikan pengaruh langsung terhadap intention to engage in muslim-friendly travel. Emotional value tidak memediasi hubungan antara Islamic attributes terhadap intention to engage in muslim-friendly travel, tetapi scepticism dan functional value memediasi hubungan antara Islamic attributes terhadap intention to engage in muslim-friendly travel. Scepticism memiliki pengaruh negatif terhadap intention to engage in muslim-friendly travel.

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The halal tourism industry is experiencing significant growth and has become an important segment in the global tourism industry. This is driven by the increasing Muslim population and record purchasing power which strengthens the demand for tourism services that are in line with Islamic values. Indonesian Muslim tourists aged 17-64 years are a potential market for foreign tourist destinations. This research aims to look at the factors that influence the intentions of Indonesian Muslim tourists to travel abroad to Muslim-friendly countries. The design of this research is descriptive, using the PLS-SEM method with SmartPLS3 software. Data collection was carried out by distributing questionnaires via Google Form. Respondent criteria include Indonesian citizens (WNI), Muslim, at least 17 years old, and have taken a Muslim-friendly tourist trip abroad in the last five years. Of the 350 samples that were studied, it was found that destination image, emotional value, and functional value had a direct influence on intention to engage in Muslim-friendly travel. Emotional value does not mediate the relationship between Islamic attributes and intention to engage in Muslim-friendly travel, but skepticism and functional value mediate the relationship between Islamic attributes and intention to engage in Muslim-friendly travel. Skepticism has a negative influence on intention to engage in Muslim-friendly travel."

"ABSTRAKTourist Satisfaction (kepuasan wisatawan) berperan penting dalam industripariwisata. Penting bagi pemasar untuk mengetahui faktor-faktor yangmenyebabkan terjadinya kepuasan wisatawan tersebut dan bagaimanakonsekuensinya dimasa yang akan datang. Penelitian ini mencoba mengungkapkanfaktor-faktor pembentuk kepuasan wisatawan terkait dengan destination image,tourist expectation, dan perceived value serta bagaimana kepuasan tersebutberpengaruh pada tourist complaint yang terjadi dan dampaknya terhadap touristloyalty.Fokus penelitian ini adalah untuk meneliti pengaruh faktor-faktor di atasterhadap wisatawan di Kota Banjarmasin. Sampel penelitian berjumlah 185responden yang terdiri dari wisatawan domestik dan wisatawan asing. Metodepengambilan sampel yang digunakan adalah nonprobability sampling denganteknik judgement / purposive sampling. Instrumen penelitian yang digunakanadalah kuesioner dan dianalisis dengan software LISREL 8.8 untuk mengetahuipengaruh masing-masing variabel. Hasil penelitian menunjukkan adanya pengaruhpositif antara destination image terhadap tourist expectation, destination imageterhadap perceived value, tourist expectation terhadap perceived value, perceivedvalue terhadap tourist satisfaction, serta tourist satisfaction terhadap tourist loyalty.Sedangkan tourist satisfaction berpengaruh secara negatif terhadap touristcomplaints. Selebihnya, hasil menunjukkan tidak ada pengaruh diantara touristexpectation terhadap tourist satisfaction serta tourist complaints terhadap touristloyalty.

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ABSTACTTourist Satisfaction plays important roles in tourism industry. It is veryimportant to clarify the factors affecting tourist satisfaction and what are theconsequences in the future. This research tries to evaluate factors affecting touristsatisfaction related to destination image, tourist expectation, and perceived value andhow satisfaction affecting tourist complaint and the impact to tourist loyalty.The focus of this research investigates the effect of those factors fortourists in Banjarmasin. The samples comprise of 185 respondents, consist ofdomestic tourists and also foreign tourists. The samples collected usingnonprobability sampling with judgement/ purposive sampling as its technique. Thisreasearch used questionnaire as reaserch instrument and analize by using LISREL8.8 to determine the effect of each variable. The result of this research showedpositive effects between destination image to tourist expectation, destination imageto perceived value, tourist expectation to perceived value, perceived value to touristsatisfaction, and tourist satisfaction to tourist loyalty. While tourist satisfactionnegatively affecting tourist complaints. The rest of the result showed there’s noeffect between tourist expectation to tourist satisfaction and between touristcomplaints to tourist loyalty."

"Studi ini meneliti hubungan antara halal tourism (pariwisata halal), tourist experience (pengalaman wisata), dan constraint (kendala) untuk mengidentifikasi peran khusus dari atribut-atribut dalam membentuk destination image (citra daerah tujuan) dan revisit intention (intensi mengunjungi kembali) ke Lombok. Populasi penelitian terdiri dari 330 tanggapan survei dari wisatawan domestik Lombok. Untuk mencapai tujuan ini, pemodelan persamaan struktural digunakan untuk menganalisis data menggunakan PLS untuk menguji dampak dimensi dan variabel yang mempengaruhi destination image dan revisit intention. Lima dimensi halal tourism attributes (lingkungan sosial, fasilitas, makanan dan minuman, layanan, dan staf), empat dimensi tourist experience (escapism, entertainment, esthetics, dan education), tiga dimensi constraint (avaibility, structural, dan interpersonal), tiga dimensi destination image (scenery, infrastructure, affective dan water sports), dan tiga atribut revisit intention diidentifikasi. Analisis regresi kuadrat terkecil parsial menunjukkan bahwa tourist experience menentukan peran terbesar dalam destination image. Hasil penelitian menentukan apakah keberadaan faktor pariwisata halal dapat mempengaruhi citra tujuan dan membuat wisatawan untuk mengunjungi kembali Lombok di masa depan, oleh karena itu pemasar dapat menciptakan nilai tambah untuk daerah tujuan wisata yang dikelola dengan mempertimbangkan faktor-faktor pariwisata halal.

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This study examines the relationship between halal tourism, travel experience, and constraint to identify the particular role of the attributes in forming destination image and revisit intention to Lombok. The study population comprises of 330 survey responses from domestic tourists of Lombok. In order to achieve this objective, structural equation modelling was used to analyze the data using PLS to examine the impact of dimensions and variable that influence destination image and revisit intention. Five dimensions of halal tourism (social environment, facilities, food and beverages, service, and staff), four dimensions of travel experience (escapism, entertainment, esthetics, and education), three dimensions of constraints (avaibility, structural, and interpersonal), three dimension of destination image (scenery, infrastructure, affective, and water sports), and three attributes of revisit intention were identified. Partial least squares regression analysis shows that tourism experience defining biggest roles in the destination image. The results determine whether the existence of halal tourism factors can affect the destination image and make a tourist to revisit Lombok in the future, therefore marketers can create added value for managed tourist destination areas by taking into the factors of halal tourism."

"Penelitian ini bertujuan untuk meneliti pengaruh travel motivation dan destination image terhadap intention to visit halal destinaton yang dimoderasi oleh novelty seeking behavior. Penelitian ini adalah penelitian kuantitatif dengan responden sebanyak 229 wisatawan nusantara. Peneliti menggunakan survey online sebagai cara memperoleh responden. Data diolah dengan menggunakan Equation Structural Modelling. Berdasarkan hasil penelitian maka diketahui bahwa faktor yang signifikan dan berhubungan positif terhadap intention to visit halal destination hanya travel motivation dan affective destination image. Untuk faktor lainnya tidak signifikan terhadap intention to visit halal destination. Selain itu, dalam penelitian ini juga diketahui adanya pengaruh moderasi baik dari cognitive destination image maupun affective destination image, meskipun begitu kedua variabel tersebut memiliki hasil pengaruh yang berbeda.

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The purpose of this study is to understand the effect of travel motivation and destination image to intention to visit halal destination. This study also use novelty seeking behavior as moderating variable. This researh is quantitative research with 229 respondents. Researcher use online survey to get respondents. The data is processed by using Equation Structural Modeling.

The result of the research is only travel motivation and affective destination image that significant and positively related to intention to visit halal destination. The other factors not significant to intention to visit halal destination. In addition, in this study also known the influence of moderation both from cognitive destination image and affective destination image, although both variables have different effects."

"Agar dapat menyediakan pariwisata ramah-Muslim serta menarik wisatawan Muslim sebagai target utama, pemasar destinasi tidak hanya harus mempertimbangkan atribut umum (generik) yang tersedia pada destinasi, namun mereka juga harus memastikan ketersediaan atribut yang dapat mengakomodir kebutuhan wisatawan Muslim, yaitu atribut Islam. Penelitian ini bertujuan untuk mengidentifikasi dan mengklasifikasikan atribut generik dan Islam kedalam basic, performance dan excitement factors sesuai dengan three-factor theory of customer satisfaction yang disebutkan dapat memiliki dampak yang berbeda terhadap kepuasan wisatawan. Selanjutnya, penelitian ini menguji pengaruh ketiga faktor tersebut terhadap kepuasan wisatawan dan konsekuensinya pada behavioral dan attitudinal loyalty serta konsekuensi negatif pada complaint dan churn intention. Selain itu, pengujian juga dilakukan terhadap pengaruh moderasi religiusitas Islam pada hubungan antara atribut Islam dan kepuasan wisatawan. Survei dilakukan dengan total sampel 835 wisatawan Muslim yang mengunjungi destinasi mayoritas non-Muslim dan destinasi mayoritas Muslim. Hasil penelitian menunjukkan bahwa perbedaan antara destinasi mayoritas non-Muslim dan destinasi mayoritas Muslim terletak pada anteseden pembentuk kepuasan (dalam penelitian ini atribut-atribut destinasi yang terdiri dari atribut generik dan atribut Islam). Sementara konsekuensi dari kepuasan tersebut ditemukan sama dikedua jenis destinasi. Untuk destinasi mayoritas non- Muslim, semua atribut generik ditemukan berpengaruh pada kepuasan wisatawan, dilain sisi untuk atribut Islam, hanya klasifikasi dari excitement factor yang secara signifikan mempengaruhi kepuasan mereka. Sedangkan untuk destinasi mayoritas Muslim, dari atribut generik ditemukan performance dan excitement factor serta basic factor dari atribut Islam yang berpengaruh pada kepuasan wisatawan. Konsekuensi kepuasan wisatawan pada kedua destinasi ditemukan memiliki pengaruh yang positif dan signifikan pada behavioral dan attitudinal loyalty serta secara negatif mempengaruhi complaint dan churn intention. Hasil penelitian juga menemukan bahwa efek moderasi dari religiusitas tidak signifikan di kedua jenis destinasi. 

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To provide Muslim-friendly tourism and attract Muslim tourists as the main target, destination marketers must not only consider the generic attributes commonly available at the destination, they must also ensure the availability of attributes that serve the needs of Muslim tourists: Islamic attributes. This study identifies and classifies generic and Islamic attributes as basic, performance, and excitement factors in accordance with the three-factor theory of customer satisfaction to emphasise that the three factors may have different impacts on tourist satisfaction. This study also examines the influence of the three factors on satisfaction and the consequences of satisfaction on tourist behavioral and attitudinal loyalty, also the negative consequences on complaint and churn intention. The moderation effect of Islamic religiosity on the relationship between Islamic attributes and tourist satisfaction was also considered. A survey was conducted with total 835 Muslim tourists who visited non-Muslim and Muslim majority destinations.

The result of this study showed that the difference between non-Muslim majority destinations and Muslim majority destinations lies in the antecedents that forming satisfaction (in this study the destination attributes that consist of generic and Islamic attributes). While the consequences of satisfaction are found to be the same in both types of destinations. For the non-Muslim majority destinations, the results showed that all generic attributes influenced Muslim tourists satisfaction, whereas for Islamic attributes, only the classification of excitement factors significantly affected their satisfaction. For Muslim majority destinations, the generic performance and excitement factors as well as the Islamic basic factors were found to influence tourist satisfaction. The consequences of tourist satisfaction in both types of destinations have a positive and significant effect on increasing tourists behavioral and attitudinal loyalty and negatively influenced complaint and churn intention. Likewise, the moderation effect of Islamic religiosity was insignificant in both destinations. "

"[ABSTRAKPenelitian ini bertujuan untuk meneliti pengaruh travel constraints terhadap destination image wisata leisure di Indonesia berdasarkan persepsi international youth travelers. Travel constraints dibentuk oleh empat dimensi, yaitu unfamiliarity, interpersonal, structural, dan intrapersonal. Destination image dibentuk oleh tiga dimensi, yaitu tourism infrastructure, hospitality atmosphere, dan unique cultural attractions. Penelitian ini dilakukan terhadap 100 orang responden yang berusia 18-35 tahun serta berkewarganegaraan Kanada, Korea Selatan, dan Perancis dengan metode PLS-SEM, independent T-test, dan ANOVA. Berdasarkan hasil penelitian, diketahui bahwa pertama, terdapat pengaruh yang signifikan dari travel constraints terhadap destination image wisata leisure di Indonesia. Kedua, ditemukan juga perbedaan persepsi travel constraints dan destination image wisata leisure Indonesia, yakni antara international youth travelers yang sudah dan yang belum berkunjung ke Indonesia dan antara international youth travelers dari negara Kanada, Korea Selatan, dan Perancis.

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ABSTRACTThis research explores the influence of travel constraints toward destination image for leisure travel in Indonesia perceived by international youth travelers. Travel constraints are formed by for dimensions, which are unfamiliarity, interpersonal, structural, and intrapersonal. Destination image are formed by for dimensions, which are tourism infrastructure, hospitality atmosphere, and unique cultural attractions. A survey was conducted among 100 international youth travelers from Canada, South Korea, and France. The methods used in this research are PLS-SEM, independent T-test, and ANOVA. The findings of this research concluded that there is significant influence of travel constraints toward destination image for leisure travel in Indonesia. Moreover, there is different perception for travel constraints and destination image for leisure travel in Indonesia between international youth travelers who have been and have not been to Indonesia and also between international youth travelers from Canada, South Korea, and France.;This research explores the influence of travel constraints toward destination image for leisure travel in Indonesia perceived by international youth travelers. Travel constraints are formed by for dimensions, which are unfamiliarity, interpersonal, structural, and intrapersonal. Destination image are formed by for dimensions, which are tourism infrastructure, hospitality atmosphere, and unique cultural attractions. A survey was conducted among 100 international youth travelers from Canada, South Korea, and France. The methods used in this research are PLS-SEM, independent T-test, and ANOVA. The findings of this research concluded that there is significant influence of travel constraints toward destination image for leisure travel in Indonesia. Moreover, there is different perception for travel constraints and destination image for leisure travel in Indonesia between international youth travelers who have been and have not been to Indonesia and also between international youth travelers from Canada, South Korea, and France., This research explores the influence of travel constraints toward destination image for leisure travel in Indonesia perceived by international youth travelers. Travel constraints are formed by for dimensions, which are unfamiliarity, interpersonal, structural, and intrapersonal. Destination image are formed by for dimensions, which are tourism infrastructure, hospitality atmosphere, and unique cultural attractions. A survey was conducted among 100 international youth travelers from Canada, South Korea, and France. The methods used in this research are PLS-SEM, independent T-test, and ANOVA. The findings of this research concluded that there is significant influence of travel constraints toward destination image for leisure travel in Indonesia. Moreover, there is different perception for travel constraints and destination image for leisure travel in Indonesia between international youth travelers who have been and have not been to Indonesia and also between international youth travelers from Canada, South Korea, and France.]"

"Industri Pariwisata memiliki tiga komponen utama yang harus diperhatikan, yaitu atraksi, amenitas dan aksesibilitas. Penyandang disabilitas dalam kedudukanya sebagai konsumen memiliki beberapa jenis motivasi yang menggerakkan mereka untuk berwisata. Penelitian ini menganalisis aksesibilitas yang dirasakan dari industri pariwisata dan hubungannya terhadap motivasi perjalanan wisata sebagai anteseden partisipasi wisata yang pernah mereka lakukan serta sebagai hal yang memprediksi intensi perjalanan wisata yang ingin mereka lakukan di masa yang akan datang. Teknik pengambilan sampel yang digunakan adalah non-probability dengan metode snowball sampling. Sebanyak 150 kuesioner disebarkan melalui platform Google Form dan 125 responden penyandang disabilitas berusia di atas 18 tahun yang pernah melakukan perjalanan wisata ke obyek-obyek wisata di DKI Jakarta dalam kurun waktu satu tahun terakhir berhasil dikumpulkan. Desain penelitian ini bersifat konklusif-deskriptif, kemudian data yang telah didapat diolah menggunakan metode Structural Equation Modelling (SEM). Hasil dari penelitian ini ditemukan bahwa aksesibilitas yang dirasakan oleh penyandang disabilitas memiliki pengaruh langsung terhadap partisipasi dan intensi traveling mereka, dan diantaranya terdapat pengaruh tidak langsung melalui motivasi intrinsik, motivasi yang teridentifikasi dan motivasi yang berasal dari eksternal.

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The Tourism Industry has three main components that must be considered, these are attractions, amenities and accessibility. Persons with disabilities in their position as consumers have several types of motivation that move them to leisure travel. This study analyzes the perceived accessibility of the tourism industry and its relationship to travel motivation as an antecedent of leisure travel participation they have ever done and as a predictor of the intentions of leisure travel they want to do in the future. The sampling technique uses the non-probability snowball sampling method and total of 150 questionnaires have distributed via the Google Form platform and 125 respondents with disabilities over the age of 18 who have traveled to tourism attractions in DKI Jakarta in the past one year were successfully collected. The design of this research is conclusive-descriptive, the obtained data is processed using the Structural Equation Modeling (SEM) method. The results find that accessibility perceived by persons with disabilities has a direct effect on their participation and traveling intentions, and among them there are indirect effects through intrinsic motivation, identified motivations and introjected/external motivation.

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