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"A primary, concise guide to the basics of training for managers, supervisors, team leaders, or anyone who needs to learn to train. The focus is on the critical elements of training, so that readers can learn the basics in just a few hours. Real-world examples make the lessons clear."

"Successful organizations depend on training to keep them viable! but in today's belt-tightening economy, managers are often asked to become expert training facilitators overnight. Faced with the challenges of diversity, a multi-generational workforce, and the many options made possible by technology and e-learning, even first-time trainers must be ready with the most up-to-the-minute techniques. Thoroughly revised, "The First-Time Trainer" is a concise, information-packed guide that will quickly transform readers into confident, effective trainers. Training is still the best way to make certain employees perform at their best. This user-friendly guide gets first-time facilitators training like pros in no time."