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"Penelitian ini menganalisis bagaimana perencanaan sektor publik dapat terdampak oleh efek Pandemi Covid-19. Perencanaan strategis pada sektor publik menitikberatkan kepada bagaimana pelayanan kepada pemangku kepentingan, terutama masyarakat, diberikan oleh institusi publik. Subjek penelitian ini adalah salah satu Pusat Kesehatan Masyarakat (Puskesmas) di DKI Jakarta. Penelitian ini menggunakan konsep perencanaan strategis sektor publik sebagai literatur utama. Data yang digunakan adalah data primer yang bersumber dari hasil interview dan data sekunder yang bersumber dari telaah dokumen. Hasil dari penelitian ini adalah Pandemi Covid-19 menimbulkan perubahan paradigma dan pemberlakukan batasan yang membuat program kerja dalam Rencana Bisnis dan Anggaran Puskesmas X tidak dapat dijalankan dengan maksimal. Namun, Pandemi Covid-19 tidak memberikan dampak signifikan terhadap Rencana Bisnis dan Anggaran Puskesmas X. Hal ini dikarenakan 1) penanganan pandemi covid-19 bersifat nasional 2) Puskesmas X hanya merupakan organisasi pelaksana dibawah naungan kepala daerah, arah program kerja dalam renstra mengikuti kepentingan kepala daerah saat itu. Walaupun tidak dapat dijalankan secara maksimal, strategi Puskesmas X untuk menghadapi Pandemi Covid-19 masih sejalan dengan tujuan organisasinya, yaitu memberikan pelayanan kesehatan kepada masyarakat.

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This study analyzes how public sector planning can be affected by the effects of the Covid-19 pandemic. Strategic planning in the public sector focuses on how services to stakeholders, especially the community, are provided by public institutions. This study took the subject of research at one of the Public Health Centers (Puskesmas) in DKI Jakarta. This study uses the concept of public sector strategic planning as the main literature. The data used are primary data sourced from interviews and secondary data sourced from document review. The result of this research is that the Covid-19 pandemic has caused a paradigm shift and the imposition of regulations that make the work program in the Business Plan and Budget of Puskesmas X unable to run optimally. However, the Covid-19 Pandemic did not have a significant impact on the Business Plan and Budget of Puskesmas X. This is because 1) the handling of the covid-19 pandemic is national, so there are special parties tasked with organizing activities related to handling the pandemic 2) Puskesmas X is only an organization the executor under the auspices of the regional head, the direction of the work program in the strategic plan follows the interests of the regional head at that time. Although it cannot be carried out optimally, the strategy of Puskesmas X to deal with the Covid-19 Pandemic is still in line with its organizational goals, which is to provide health services to the community."

"Development planning is one of the important functions of government in the implementation of the state administration. Progress of a country depends on the quality of its development planning implemented by goverment agencies (public sector), which will determine the success of achieving national development goals. The problems of development planning are inherently in the development planning system itself. There are still some weaknesses in strategic planning in the public sector such as: planning as a legal-formal process; errors in goal setting; difficulty in predicting the future; less strategic participatory planning processes; difficulties in formulating systematic, tiered performance indicators; difficulties in measuring the impact and benefit performance; and difficulties in prioritization in programming and budgeting. There are short-term problems that are difficult to overcome, but form some other problems can be made to overcome them by adding refinements to existing mechanisms as well as adding new mechanisms in strategic planning practice."

"Penelitian ini bertujuan untuk menganalisis bagaimana penerima beasiswa sebagai salah satu stakeholder kebijakan luar negeri Tiongkok mempersepsikan diplomasi publik dan citra negara Tiongkok selama pandemi COVID-19. Pertama, diplomasi publik yang dilakukan Tiongkok dalam kerangka informasional dan relasional diidentifikasikan. Diplomasi publik yang dilakukan Tiongkok sebagai alat komunikasi krisis juga akan dilihat melalui Image Repair Theory. Selanjutnya, wawancara mendalam dengan tiga penerima beasiswa dan narasumber ahli dilakukan untuk menganalisis persepsi mereka terkait diplomasi publik dan citra negara Tiongkok selama pandemi COVID-19, di mana citra negara terdiri dari empat aspek; fungsional, estetik, normatif, dan emosional. Hasil penelitian menunjukkan bahwa Tiongkok telah melakukan networking, messaging, bolstering dan corrective action. Secara informasional, selain dari sumber informasi domestik Tiongkok, informan juga mencari informasi pada media sosial Kedutaan Tiongkok di Indonesia. Secara relasional, vaccine diplomacy dinilai efektif untuk memperbaiki citra negara Tiongkok, walaupun belum dieksploitasi secara maksimal. Dalam persepsi citra negara, hanya tiga aspek yang teridentifikasikan, di mana aspek normative merupakan aspek yang paling menonjol.

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This study aims to analyze how scholarship recipients as one of China's foreign policy stakeholders perceive public diplomacy and the country image of China during the COVID-19 pandemic. First, China's public diplomacy in an informational and relational framework is identified. China's public diplomacy as a crisis communication tool will also be seen through the Image Repair Theory. Furthermore, in-depth interviews with three scholarship recipients and expert resource person were conducted to analyze their perceptions regarding public diplomacy and the China’s country image during the COVID-19 pandemic, where country image consists of four aspects; functional, aesthetic, normative, and emotional. The results showed that China had carried out networking, messaging, bolstering, and corrective action. Informationally, apart from Chinese domestic sources of information, informants also seek information on social media of the Chinese Embassy in Indonesia. Relationally, vaccine diplomacy is considered effective in improving the image of the Chinese state, although it has not been exploited to its full potential. Regarding perception of China’s country image, only three aspects were identified, of which the normative aspect is the most prominent aspect"

"Mulai dari tahun 2020 Masyarakat Indonesia mengalami pandemi akibat adanya Corona Virus Disease 2019 atau Covid-19. Guna mencegah penyebaran virus tersebut maka pelayanan publik yang disediakan pemerintah dialihkan kepada pelayanan daring atau online. Namun, dalam implementasinya masih banyak keluhan masyarakat mengenai pelayanan publik online yang disediakan pemerintah. Terkait hal tersebut, tujuan dilakukan penelitian ini adalah untuk mengukur kualitas pelayanan publik online selama masa Pandemi Covid-19. Objek penelitian yang digunakan adalah pelayanan pajak online di KPP Pratama Duren Sawit, Jakarta Timur sebagai salah satu daerah dengan tingkat positif Covid-19 yang cukup tinggi. Untuk mengukur kualitas pelayanan pajak online maka digunakan empat dimensi SERVPERF yang dikombinasikan dengan tiga dimensi dalam Tax Service Quality. Analisis yang dilakukan mengikuti konsep dari SERVPERF yang hanya menghitung kinerja pelayanan. Selain itu penelitian ini juga dianalisis dengan menggunakan Importance-Performance Analysis (IPA) untuk mengetahui atribut pelayanan publik online mana yang perlu dikembangkan. Dengan teknik analisis tersebut maka diketahui bahwa pelayanan pajak online yang disediakan KPP Pratama Duren Sawit Jakarta Timur masuk kedalam kategori baik. Berdasarkan Importance-Performance Analysis yang telah dilakukan, aspek pelayanan yang perlu dikembangkan terkait dengan respon pelayanan, kepercayaan wajib pajak, keakuratan pelayanan, bagaimana pegawai memahami kebutuhan Wajib Pajak, serta kejelasan informasi dalam pelayanan pajak online. Hambatan utama dalam penelitian ini adalah sulitnya data sekunder didapatkan. Penelitian ini merekomendasikan untuk menambah admin pelayanan online, meningkatkan komunikasi antara pegawai dan Wajib Pajak, sosialisasi fitur autentikasi, dan memperbaiki tampilan informasi pelayanan pajak online.

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Starting in 2020, Indonesian people are experiencing a pandemic due to the Corona Virus Disease 2019 or Covid-19. To prevent the spread of the virus, the Government provided more online public services. However, there are still a lot of people complaining about online public services provided by the government. Base on that case, the purpose of this research is to measure the level of quality of online public services during the Covid-19 pandemic. The object of this research is the online tax services at KPP Pratama Duren Sawit, East Jakarta as one of the areas with a high positive rate of Covid-19. To measure the quality of online tax services, this research is using four dimensions of SERVPERF and three dimensions of Tax Service Quality. The analysis carried out follows the concept of SERVPERF which only calculates service performance. In addition, this research is also using Importance-Performance Analysis (IPA) to determine which attributes of online public services need to be developed. With this analysis technique, it is known that the online tax services provided by KPP Pratama Duren Sawit, East Jakarta are in a good category. Based on the Importance-Performance Analysis that has been carried out, the service aspects that need to be developed are related to service response, taxpayer trust, service accuracy, how the employees understand the needs of taxpayers, and information clarity in services. The main obstacle in this research is the difficulty of finding secondary data. This study recommends adding more online service admins, improving communication between employees and taxpayers, socializing authentication features, and improving the appearance of online tax service information."

"Pandemi Covid-19 yang telah berselang selama lebih dari satu tahun di Indonesia mempengaruhi berbagai aspek kehidupan. Lembaga informasi seperti perpustakaan terkena dampak yang mengharuskan adanya kebijakan baru agar bisa mengoperasikan layanannya kepada masyarakat setempat. Penelitian ini membahas mengenai dampak pandemi Covid-19 terhadap penyediaan layanan di Perpustakaan Umum Kota Depok diantaranya adalah layanan sirkulasi, layanan referensi, layanan anak, layanan depok corner dan layanan space room. Tujuan dari penelitian ini adalah untuk mengetahui dampak yang ditimbulkan Covid-19, serta apa saja tindakan yang dilakukan pihak perpustakaan dalam mengatasi permasalahan yang ada. Metode penelitian menggunakan pendekatan kualitatif melalui studi kasus. Teknik pengumpulan data menggunakan teknik wawancara mendalam, observasi dan studi literatur. Hasil penelitian ini menunjukkan bahwa Perpustakaan Umum Kota Depok terkena dampak pandemi covid-19 karena wilayahnya berada di zona merah dan harus menutup layanannya secara bertahap sesuai dengan kebijakan pemerintah. Penerapan protokol kesehatan di lingkungan Perpustakaan juga diberlakukan untuk pegawai yang masih bekerja di tempat. Dampak yang dialami memaksa para profesional perpustakaan memperbarui penyediaan layanan ke platform digital sehingga dapat tetap menyediakan layanan jarak jauh kepada pengguna.

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Covid-19 pandemic has been going on for more than a year in Indonesia and affected various aspects of life. Information institutions such as libraries were affected which required new policies in order to operate their services to the local community. This study discusses the impact of the Covid-19 pandemic on the provision of services at the Depok City Public Library, including circulation services, reference services, children's services, Depok corner services and space room services. The purpose of this study was to determine the impacts of Covid-19 and what the library did for handling the existing problems. This research used qualitative method through case studies. Data collection techniques used in-depth interviews, observation and literature studies. The results of this study indicate that the Depok City Public Library is affected by the COVID-19 pandemic because the area is in the red zone and must gradually close its services in accordance with government policy. The implementation of health and safety protocols in the library environment is also applied to employees who are still working in the library. The impact is forcing library professionals to update service provision to digital platforms so that they can continue to provide remote services to users."

"Tuberkulosis (TB) adalah penyakit menular yang disebabkan oleh Mycobacterium tuberculosis; bakteri ini menyerang organ paru dan ekstra paru. Penelitian ini bertujuan untuk menganalisis keberhasilan pengobatan pasien TB selama pandemi COVID-19 berdasarkan fase pembatasan sosial yang berlaku di Indonesia pada tiga puskesmas di Kota Depok. Pengobatan dikatakan berhasil jika pasien menjalani pengobatan lengkap dan/atau sembuh. Pada penelitian ini, dilakukan analisis untuk dua fase, yaitu fase awal dan fase akhir pembatasan sosial. Penelitian ini menggunakan desain analitik observasional dengan studi cross-sectional. Pengambilan data dilakukan secara retrospektif terhadap data pasien dari Sistem Informasi Tuberkulosis (SITB). Rerata usia pasien adalah ≥ 41 tahun dengan mayoritas pasien laki-laki, memiliki pekerjaan, durasi pengobatan ≥ 6 bulan, dan sebagian besar pasien adalah pasien TB paru. Hasil penelitian menunjukkan penurunan keberhasilan pengobatan dari fase awal (90,5%) ke fase akhir (89%) pembatasan sosial, namun tidak signifikan secara statistik (p = 0,937). Hasil penelitian juga menunjukkan tidak adanya pengaruh yang signifikan secara statistik (p = 0,050) antara pembatasan sosial dengan hasil pengobatan pasien. Analisis statistik karakteristik pasien menunjukkan bahwa jenis kelamin, usia, pekerjaan, klasifikasi TB, dan komorbiditas pasien TB tidak secara signifikan memengaruhi keberhasilan pengobatan TB selama pembatasan sosial. Namun, durasi pengobatan menunjukkan adanya hubungan yang signifikan (p <0,001) terhadap keberhasilan pengobatan TB.

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Tuberculosis (TB) is an infectious disease caused by Mycobacterium tuberculosis; the bacteria invade the lung and extra-lung organs. TB treatment, especially for drug-sensitive patients, consists of an intensive phase and a continuation phase lasting six months. Several studies have shown a decrease in the success of TB therapy during the COVID-19 pandemic, which is thought to be influenced by social distancing rules. This study aims to analyze the treatment success of TB patients during the COVID-19 pandemic based on the social restriction phase applicable in Indonesia at three health centers in Depok City. This study used an observational analytic design with a cross-sectional study. Data were collected retrospectively from the Tuberculosis Information System (SITB). The mean age of patients was ≥ 41 years with the majority of patients being male, employed, treatment duration ≥ 6 months, and most patients were pulmonary TB patients. The results showed a decrease in treatment success from the early phase (90.5%) to the late phase (89%) of social restriction in Depok City health centers, but it was not statistically significant (p = 0.937). The results also showed no statistically significant effect (p = 0.050) between social restriction and patient treatment outcomes. Statistical analysis of patient characteristics showed that gender, age, occupation, TB classification, and comorbidities of TB patients did not significantly influence TB treatment success during social distancing. However, treatment duration showed a significant association (p < 0.001) with TB treatment success."

"Penelitian ini bertujuan untuk menganalisis penerapan continuous auditing dengan berfokus pada kondisi faktor pendukung dan manfaat penerapan continuous auditing pada pengelolaan anggaran di Kementerian PPN/Bappenas. Berdasarkan persepsi dari auditor internal dan stakeholder dapat disimpulkan bahwa secara umum kondisi faktor pendukung telah memadai dan penerapan continuous auditing mampu memberikan manfaat dalam pengelolaan anggaran. Meskipun demikian, penelitian ini merekomendasikan peningkatan akses data auditor internal, kompetensi sumber daya manusia dalam bidang teknologi informasi, dan penyusunan SOP tekait pelaksanaan continuous auditing

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This study aims to analyse the implementation of continuous auditing by focussing on condition of the supporting factors and the benefits of implementing continuous auditing in budget management at the Ministry of National Development Planning/Bappenas. Based on the perceptions of the internal auditors and stakeholders, it can be concluded that in general the condition of the supporting factors is sufficient and the implementation of continuous auditing is able to provide benefits in budget management. Nonetheless, this study recommends increasing access data for internal auditor, competence of human resources in information technology aspect, and preaparation of SOPs regarding the implementation of continuous auditing."

"Penelitian ini bertujuan untuk menganalisis dampak lingkungan dari beroperasinyaMass Rapid Transit (MRT), khususnya peningkatan kualitas udara lokal di daerah perkotaan. Di Jakarta, MRT atau biasa dikenal dengan MRT Jakarta merupakan transportasi kereta api perkotaan pertama dengan beberapa jalur bawah tanah yang beroperasi pada Maret 2019. Menggunakan metode Difference-in-Difference dan indeks standar polusi udara sebagai proksi kualitas udara, studi ini menemukan bahwa, beroperasinya MRT dapat mengurangi nilai ISPU maksimum harian sebesar 27,4 persen, ISPU PM10 sebesar 19,5 persen dan ISPU O3 sebesar 24,8 persen, tetapi tidak berdampak pada polutan CO dan SO2 di area yang dekat dengan jalur MRT.

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This study aims to analyze the environmental impact of the operation of the Mass Rapid Transit (MRT), particularly the improvement of local air quality in urban areas. In Jakarta, the MRT or commonly known as MRT Jakarta was the first urban rail transportation with several underground lines operating in March 2019. Using the Difference-in-Difference method and the air pollution standard index as a proxy for air quality, this study found that, MRT can reduce the daily maximum ISPU value by 27.4 percent, PM10 ISPU by 19.5 percent, and ISPU O3 by 24.8 percent, but has no impact on CO and SO2 pollutants in areas close to MRT lines."

"Terdapat sentimen love-hate relationship pada hubungan Humas dan jurnalis. Untuk itu penelitian ini dilakukan pada Humas Kementerian PUPR dengan jurnalis yang meliput pembangunan infrastruktur yang dikerjakan Kementerian PUPR. Tujuan penelitian ini adalah untuk mengetahui bagaimana kualitas hubungan Humas dengan jurnalis yang dilihat dengan lensa Relationship Management Theory atau yang juga dikenal sebagai Organization-Public Relationship yang memiliki empat dimensi pengukuran yakni control mutuality, trust, commitment dan satisfaction. Penelitian menggunakan pendekatan kualitatif dengan metode studi kasus. Hasil penelitian ini menunjukkan Humas dan jurnalis menilai kualitas hubungan di antara keduanya positif. Hubungan yang terjalin adalah hubungan pertukaran di mana keduanya saling bertukar manfaat, jurnalis mendapatkan informasi dan Humas mendapat publikasi. Meskipun Humas Kementerian PUPR dinilai memiliki skill yang baik, tetapi mereka belum sepenuhnya paham budaya kerja jurnalis terutama terkait deadline dan kurang sensitif terhadap topik yang sedang viral. Penelitian ini juga menyarankan untuk menambahkan dimensi audit pada penilaian kualitas hubungan antara organisasi dengan publiknya.

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There is a love-hate relationship sentiment between Public Relations (PR) and journalists. Therefore, this research is conducted within the Public Relations of the Ministry of Public Works and Housing with journalists covering the infrastructure development projects undertaken by the Ministry. The objective of this study is to examine the quality of the relationship between PR and journalists through the lens of the Relationship Management Theory, also known as Organization-Public Relationship, which encompasses four measurement dimensions: control mutuality, trust, commitment, and satisfaction. The research employs a qualitative approach using a case study method. The findings reveal a positive assessment of the relationship quality between PR and journalists. The established relationship is characterized by an exchange relationship, where both parties mutually benefit; journalists gain information, and PR receives publicity. Despite the acknowledged proficiency of the Ministry of Public Works and Housing's PR team, there is a partial understanding of the journalistic work culture, particularly concerning deadlines and the sensitivity of currently trending topics. Additionally, the study recommends incorporating an audit dimension in assessing the quality of the relationship between an organization and its public."

"Penelitian ini bertujuan untuk menguji pengaruh knowledge sharing dan komitmen terhadap kinerja individu di organisasi sektor publik. Penelitian ini dilakukan pada Kantor Pusat Direktorat Jenderal Bea dan Cukai. Data primer diperoleh melalui kuesioner dengan jumlah responden sebanyak 225 responden yang merupakan pegawai di Direktorat Teknis Kepabeanan (76 responden), Direktorat Fasilitas Kepabeanan dan Cukai (35 responden), dan Direktorat Audit Kepabeanan dan Cukai (114 responden). Hipotesis penelitian dirumuskan dari penelitian-penelitian sebelumnya dan diuji menggunakan structural equation model (SEM). Hasil penelitian ini menegaskan kembali bahwa komitmen organisasi dan knowledge sharing behavior memiliki pengaruh signifikan terhadap kinerja individu, namun knowledge sharing tidak memberikan pengaruh yang signifikan terhadap kinerja individu di organisasi sektor publik.

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This study analyze the effect of knowledge sharing and commitment on individual performance in public sector organizations. This research was conducted at the Head Office of the Directorate General of Customs and Excise. Primary data was obtained through a questionnaire with 225 respondents which is employees in the Directorate of Customs (76 respondents), Directorate of Customs and Excise Facilities (35 respondents), and Directorate of Customs and Excise Audit (114 respondents). The research hypothesis was formulated from previous studies and tested using a structural equation model (SEM). The results of this study reaffirm that organizational commitment and knowledge sharing behavior have a significant effect on individual performance, but knowledge sharing does not have a significant effect on individual performance in public sector organizations."