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"Live streaming commerce di seluruh dunia terus berkembang pesat selama beberapa tahun terakhir, tak terkecuali di Indonesia. Live streaming merupakan model bisnis yang berkembang dari social commerce, di mana penjual di pasar online dapat berinteraksi secara langsung dengan konsumennya. Penelitian ini bertujuan untuk meneliti bagaimana live streaming dapat mempengaruhi niat beli konsumen terhadap produk kosmetik di pasar online. Berdasarkan signaling theory dan uncertainty literature, penelitian ini berfokus pada dua sinyal yang disampaikan oleh broadcaster (penyiar) live streaming kepada konsumen yaitu physical characteristic similarity melalui vicarious product trials dan value similarity melalui instant interaction yang mampu mengurangi product uncertainty dan meningkatkan trust bagi konsumen yang merasa memiliki kemiripan karakteristik fisik dan nilai-nilai dengan broadcaster (penyiar). Sampel yang digunakan dalam penelitian ini adalah wanita yang merupakan pengguna aktif media sosial TikTok, berusia 18-34 tahun, berdomisili di Jabodetabek, dan pernah menonton sesi live streaming official account brand kosmetik di TikTok dalam kurun waktu 3 hari terakhir. Terdapat sebanyak 243 responden kuesioner yang berhasil dikumpulkan yang selanjutnya data diolah dengan metode Partial Least Square - Structural Equation Modeling (SEM) dan menggunakan software SmartPLS. Hasil penelitian ini menunjukkan bahwa Perceived Physical Characteristic Similarity memiliki pengaruh negatif terhadap Perceived Product Fit Uncertainty dan Perceived Value Similarity memiliki pengaruh positif terhadap Perceived Trust. Selanjutnya, Perceived Trust memiliki pengaruh negatif terhadap Perceived Product Fit Uncertainty dan Perceived Product Quality Uncertainty. Kemudian, ditemukan bahwa Perceived Product Fit Uncertainty dan Perceived Product Quality Uncertainty masing-masing memiliki pengaruh negatif terhadap Purchase Intention serta Perceived Trust memiliki pengaruh positif terhadap Purchase Intention.

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Live streaming commerce around the world has continued to grow rapidly over the last few years, and Indonesia is no exception. Live streaming is a new business model that evolved from social commerce, where it enables online sellers face and interact directly with its consumers. allows vendors to directly face and interact with consumers in online market. This study aims to examine how live streaming can affect female’s purchase intention for cosmetic products in online market. On the basis of signaling theory and uncertainty literature, this study focuses on two signals that live streaming broadcasters convey to consumers, namely broadcasters’ physical characteristics conveyed through vicarious product trials and value similarity via instant interaction which can reduce product uncertainty and increase trust for consumers with similar physical traits and values. The sample used in this study are women who are active users of TikTok, aged between 18-34 years, domiciled in Jabodetabek area, and have watched live streaming sessions of cosmetic brand official accounts on TikTok within the last 3 days. A total of 243 questionnaire respondents were collected, which were then processed using the Partial Least Square - Structural Equation Modeling (SEM) method and using the SmartPLS software. The results of this study indicate that Perceived Physical Characteristic Similarity has a negative effect on Perceived Product Fit Uncertainty and Perceived Value Similarity has a positive influence on Perceived Trust. Furthermore, Perceived Trust has a negative influence on Perceived Product Fit Uncertainty and Perceived Product Quality Uncertainty. Then, it was found that Perceived Product Fit Uncertainty and Perceived Product Quality Uncertainty each had a negative effect on Purchase Intention and Perceived Trust had a positive influence on Purchase Intention."

"Penelitian ini bertujuan untuk meneliti pengaruh dari interactivity, humor appeal dan sex appeal terhadap continuous watching intention penonton live streaming commerce platform Shopee. Penelitian ini menggunakan desain penelitian deskriptif dengan pengambilan data secara cross-sectional melalui penyebaran kuesioner kepada responden menggunakan Google Form. Target responden dalam penelitian ini adalah penonton live streaming commerce platform shopee dengan usia 16-34 tahun dan pernah menonton live streaming commerce platform shopee setidaknya 5 kali dalam tiga bulan terakhir. Jumlah responden yang didapatkan dalam penelitian ini adalah 200 responden. Data yang didapatkan kemudian diolah menggunakan metode Structural Equation Modeling (SEM) dengan bantuan software Smart PLS 2.0. Hasil penelitian ini menunjukkan bahwa interactivity, humor appeal dan sex appeal secara signifikan memiliki pengaruh positif terhadap continuous watching intention.

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This study aims to examine the effect of interactivity, humor appeal and sex appeal towards continuous watching intention viewer live streaming commerce of Shopee platform. This study uses a descriptive research design with cross-sectional data collection through distributing questionnaires to respondents using Google Form. The target respondents in this study are the audience live streaming commerce of shopee platform with ages 16-34 and have watchedlive streaming commerce the shopee platform at least 5 times in the last three months. The number of respondents obtained in this study was 200 respondents. The data obtained is then processed using the method Structural Equation Modeling (SEM) with the help software Smart PLS 2.0. The results of this study indicate that interactivity, humor appeal and sex appeal significantly has a positive influence on continuous watching intention."

"Tujuan utama dari penelitian ini adalah untuk melihat bagaimana nilai belanja yang dirasakan oleh pelanggan selama live streaming memengaruhi kepercayaan, engagement, dan niat mereka untuk membeli dari penjual pakaian thrift, yaitu pakaian bekas, di social commerce di Indonesia. Dalam penelitian ini, nilai-nilai belanja yang dirasakan terdiri dari nilai-nilai utilitarian, hedonis, dan juga simbolis belanja melalui live stream, sedangkan kepercayaan dibagi menjadi kepercayaan pada produk dan kepercayaan pada penjual. Penjual pakaian thrift di social commerce adalah penjual yang menjual pakaian thrift di platform electronic commerce yang memfasilitasi interaksi sosial antara sesama pelanggan dan juga penjual. Di sini, Instagram dan fitur Instagram Live-nya menjadi fokus utama karena banyak penjual baju thrift online di Indonesia saat ini beroperasi di Instagram. Terkumpul 265 responden untuk studi ini dengan kriteria orang Indonesia berusia sekitar 15 hingga 40 tahun dan telah menonton sesi Instagram Live akun penjual baju thrift di Indonesia setidaknya sekali dalam 3 bulan terakhir. Data penelitian ini dianalisis dengan Covariance Based Structural Equation Modeling (CB-SEM) menggunakan software IBM SPSS AMOS 26. Hasil penelitian menunjukkan bahwa hanya nilai utilitarian dari live streaming yang dapat secara positif memengaruhi kepercayaan pelanggan terhadap produk dan penjual. Nilai hedonis ditemukan sebagai satu-satunya nilai yang dapat memengaruhi engagement. Selain itu, ditemukan bahwa satu-satunya hubungan tidak langsung yang signifikan adalah hubungan antara nilai utilitarian dan consumer engagement yang dimediasi oleh kepercayaan pelanggan pada produk. Terakhir, consumer engagement berpengaruh positif terhadap niat beli dari penjual baju thrift Indonesia di Instagram, sedangkan nilai hedonis memengaruhinya secara negatif.

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The main objective of this study is to examine how the shopping values perceived by consumers during live streaming affect their trust, engagement, and intention to purchase from Indonesian social commerce thrift clothes sellers. In this study, the perceived shopping values consist of the perceived utilitarian, hedonic, and also symbolic value of shopping via live streams, while trust is divided into trust in products and trust in sellers. Social commerce thrift clothes sellers are sellers who sell used or secondhand clothes on electronic commerce platforms that facilitate social interactions between the consumers and the sellers themselves. Here, Instagram and its Instagram Live feature are the main focus as many online thrift clothes sellers in Indonesia nowadays operate on Instagram. This study collected 265 respondents with the criteria of Indonesians aged around 15 to 40 years old and have watched a Instagram Live session of an Indonesian thrift clothes seller account in the last 3 months. The data of this research was analyzed with Covariance Based Structural Equation Modelling (CB-SEM) using IBM SPSS AMOS 26 software. The output shows that only the utilitarian value of live stream positively affects trust in products and sellers. Hedonic value was found to be the only value that can significantly affect engagement. Additionally, the only indirect relationship that is significant is the relationship between utilitarian value and consumer engagement mediated by trust in products. Last but not least, engagement positively affects the intention to purchase from Indonesian thrift clothes shops on Instagram, while hedonic value affects it negatively."

"Penelitian ini membahas mengenai pengaruh karakteristik interaksi sosial terhadap pembelian impulsif pada live streaming commerce. Atas dasar parasocial interaction dan social presence yang bisa diciptakan live streaming commerce, peneliti mengidentifikasi pengaruh karakteristik interaksi sosial konsumen berupa sense of loneliness, real-life social avoidance, empathy ability, dan mutual assistance terhadap pembelian impulsif. Data dikumpulkan dari 238 responden yang pernah menonton dan membeli produk pada live streaming commerce. Data dianalisis menggunakan metode PLS-SEM melalui perangkat lunak SmartPLS 4. Hasil penelitian menunjukkan bahwa real-life social avoidance dan empathy ability memiliki pengaruh positif terhadap parasocial interaction, sedangkan sense of loneliness tidak signifikan. Selanjutnya, empathy ability dan mutual assistance memiliki pengaruh positif terhadap social presence. Lebih dari itu, parasocial interaction dan social presence memiliki pengaruh positif terhadap pembelian impulsif pada live streaming commerce. Hasil karakteristik interaksi sosial yang berpengaruh positif yaitu real-life social avoidance, empathy ability, dan mutual assistance juga memiliki pengaruh tidak langsung terhadap pembelian impulsif pada live streaming commerce melalui parasocial interaction dan social presence.

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This research discusses the effect of social interaction characteristics on impulsive purchase in live streaming commerce. On the basis of parasocial interaction and social presence resulted from live streaming commerce, this research aims to identify how consumer social interaction characteristics in the form of a sense of loneliness, real-life social avoidance, empathy ability, and mutual assistance stimulates impulsive purchase. The data is collected from 238 respondents who had watched and purchased product(s) on live streaming commerce. Data were analyzed using the PLS-SEM method via SmartPLS 4 software. The results shows that real-life social avoidance and empathy ability have a positive effect on parasocial interaction, while the sense of loneliness is not significant. Furthermore, empathy ability and mutual assistance have a positive influence on social presence. Both parasocial interaction and social presence have a positive influence on impulse purchases in live streaming commerce. The results of social interaction characteristics that have a positive influence, which are real-life social avoidance, empathy ability, and mutual assistance also have an indirect effect on impulsive purchase in live streaming commerce through parasocial interaction and social presence."

"Perkembangan dunia live video streaming dalam beberapa tahun terakhir didasari oleh faktor tingginya kenaikan penggunaan layanan tersebut pada e-commerce platforms. Fitur live stream saat ini banyak di implementasi oleh e-commerce platform di mana dengan melihat siaran secara langsung, pelanggan dapat merasakan proses berbelanja yang lebih menyenangkan layaknya berbelanja fisik di toko secara offline. Oleh karena itu, penelitian ini bertujuan untuk menganalisis pengaruh fitur teknis pada live streaming dari perspektif teori IT affordance, faktor product uncertainty, dan jenis produk pada live stream, terhadap intensi pembelian produk melalui e-commerce platforms. Pengumpulan data pada penelitian dilakukan dengan menyebar kuesioner secara online yang melibatkan 322 responden. Dalam pengolahan data, penulis mengguanakan IBM AMOS 26.0, IBM Statistics SPSS 25, dan SmartPLS. Hasil pada penelitian ini membuktikan bahwa tingkat uncertainty terkait produk mempengaruhi intensi seseorang dalam melakukan belanja menggunakan live streaming pada e-commerce platform. Selain itu, temuan pada penelitian ini menunjukan bahwa teori IT affordance yang dijabarkan melalui variabel visibility, metavoicing, dan social connecting serta tipe produk yang ditonton juga berpengaruh terhadap tingkat uncertainty pengguna live stream. Oleh karena itu, dapat disimpulkan bahwa untuk meningkatkan intensi pengguna dalam berbelanja di ecommerce menggunakan live streaming, diperlukan aspek hingga fitur teknis IT yang baik.

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The development of the world of live video streaming in recent years is based on the high increase in the use of these services on e-commerce platforms. The live stream feature is currently widely implemented by e-commerce platforms where by watching live streaming, customers can experience a more enjoyable shopping process like shopping physically in an offline store. Therefore, this study aims to analyze the effect of technical features on live streaming from the perspective of IT affordance theory, product uncertainty factors, and product types on live streams, on the intention to purchase products through e-commerce platforms. Data collection in the study was conducted by distributing online questionnaires involving 322 respondents. In processing data, the authors use IBM AMOS 26.0, IBM Statistics SPSS 25, and SmartPLS. The results of this study prove that the level of product-related uncertainty influences one's intention to shop using live streaming on the e-commerce platform. In addition, the findings in this study indicate that IT affordance theory which is elaborated through the variables of visibility, metavoicing, and social connecting as well as the type of product being watched also influences the level of uncertainty of live stream users. Therefore, it can be concluded that in order to increase user intentions in shopping on e-commerce using live streaming, aspects of IT technical features are needed."

"ABSTRAKPenelitian ini bertujuan untuk menganalisis bagaimana pengaruh eWOM di jejaring sosial terhadap intensi pembelian konsumen.Sampel dalam penelitian ini netizen yang pernah menggunakan informasi dari ulasan eWOM di jejaring sosialuntuk produk kosmetik.Hasil pada penelitian ini menunjukkan bahwa terdapat dua faktor yang mempengaruhi kegunaan informasi yaitu kualitas dan sikap terhadap informasi, dimana kegunaan informasi eWOM di jejaring sosial mempengaruhi adopsi informasi yang memiliki hubungan yang positif terhadap intensi pembelian.

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ABSTRACTThe study aims to analyze the influence of eWOM in social media on consumers rsquo purchase intention.The samples on this study are netizens that have utilize the information from eWOM in social media for cosmetic products.The study indicates that there are two factors influencing information usefulness which is information quality and attitude towards information, in which information usefulness in social media influenced information adoption that has a positive relation to purchase intention."

"Penelitian ini membahas pengaruh dari Social Media Marketing Activities oleh suatu merek fesyen muslim (Duha Muslimwear) terhadap Attitude towards the Brand, Brand Experiences, dan Purchase Intention pada konsumen muslim. Peneliti melakukan pengambilan sampel data menggunakan self-administered questionnaire dan mendapatkan 504 responden. Ditemukan bahwa Social Media Marketing Activities oleh merek fesyen muslim mempunyai pengaruh positif terhadap sikap konsumen terhadap merek dan Brand Experience. Brand Experience juga mampu mempengaruhi Attitude towards the Brand. Sementara itu, Purchase Intention dipengaruhi positif oleh Attitude towards the Brand. Attitude towards the Brand mempunyai peran sebagai mediasi penuh terhadap pengaruh Social Media Marketing Activities dan Brand Experience terhadap Purchase Intention. Penelitian ini juga menemukan bahwa pengaruh Social Media Marketing Activities terhadap Brand Experiences lebih kuat pada grup umur muda dibandingkan dengan grup umur yang lebih tua. Pengaruh Social Media Marketing Activities terhadap Brand Experiences juga dapat menguat dengan adanya Customer Engagement dan Religiosity. Penelitian ini juga menemukan bahwa Religiositas tidak menguatkan pengaruh Social Media Marketing Activities terhadap attitude seseorang terhadap merek dan purchase intention secara signifikan. Hasil penelitian ini dapat digunakan sebagai referensi pelaku industri fesyen muslim atau modest fashion untuk memaksimalkan pengaruh pemasaran media sosial serta keefektifan pesannya.

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This study discusses the influence of Social Media Marketing Activities by a Muslim fashion brand (Duha Muslimwear) on Attitude towards the Brand, Brand Experiences, and Purchase Intentions of Muslim consumers. Researcher took data samples using self-administered questionnaire and got 504 respondents. This study found that Social Media Marketing Activities positively influence consumer’s Attitudes towards the Brand and Brand Experience. Brand Experience also positively influence Attitude towards the Brand. Meanwhile, Attitude towards the Brand positively influence Purchase Intention. Attitude towards the Brand has a full mediation role on the influence of Social Media Marketing Activities and Brand Experience on Purchase Intention. This study also found that the influence of Social Media Marketing Activities on Brand Experiences was stronger in the younger age group than in the older age group. The influence of Social Media Marketing Activities on Brand Experiences can be strengthened by Customer Engagement and Religiosity. This study also found that religiosity did not significantly strengthen the influence of Social Media Marketing Activities on Attitude towards the Brand and Purchase Intention. The results of this study can be used as reference for Muslim fashion industry doers to maximize the influence of social media marketing and the effectiveness of the message."

"ABSTRAKManga Scanlations dalam tahun-tahun terakhir ini telah menjadi momok dalam Industri Manga, Industri Manga bersikeras menyatakan penurunan penjualan Manga disebabkan oleh Manga Scanlations, sedangkan dilain pihak sebagian penggemar sangat vokal menyatakan dukungannya terhadap Manga Scanlations terutama disebabkan oleh Manga Scanlations berperan besar dalam Globalisasi Manga. Penelitian ini bertujuan untuk mencari tahu bagaimana hubungan dan pengaruh antara Consumer Attitude terhadap Manga Scanlations dan Purchase Intention Manga dengan pendekatan Model Attitude-Intention dengan melibatkan pertimbangan etikal dalam proses pembuatan keputusan konsumen. Hasil penemuan menunjukkan bahwa Attitude terhadap Manga Scanlations berpengaruh negatif terhadap Intensi Pembelian Manga.

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ABSTRACTManga Scanlations in recent years has been a scourge in Manga Industry. Manga Industry insists on declaring a decrease in Manga sales due to Manga Scanlations, while on the other hand, some fans are very vocal expressing their supIport for Manga Scanlations especially since Manga Scanlations playing a major role in Manga Globalization. This study aims to find out the relationship and influence between Consumer Attitude to Manga Scanlations and Manga Purchase Intention with Attitude Intention Model approach by involving ethical considerations in consumer decision making process. The findings show that Attitude to Manga Scanlations negatively affects the Manga Purchase Intention."

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Dalam beberapa tahun terakhir, popularitas live streaming meningkat secara drastis sebagai akibat dari pandemi COVID-19, terutama live streaming terkait game. Tujuan dari penelitian ini adalah menganalisis faktor-faktor yang memengaruhi niat keberlanjutan untuk menonton live streaming terkait game dan niat bermain game dengan menerapkan Flow Theory. Berdasarkan Flow Theory, niat keberlanjutan untuk menonton dipengaruhi oleh flow experience. Penelitian ini mengidentifikasi tiga kategori faktor utama yang memengaruhi flow experience, yaitu karakteristik streamer yang terdiri dari interactivity, streamer skills, dan social presence, kualitas konten live streaming yang terdiri dari entertainment dan informativeness, serta kualitas platform live streaming yang terdiri dari technology & functional quality dan security. Selain itu, penelitian ini juga menganalisis pengaruh niat keberlanjutan untuk menonton live streaming terkait game terhadap niat bermain game yang dimainkan oleh streamer. Penelitian ini dilakukan dengan menggunakan metode kuantitatif melalui survei. Analisis data dilakukan dengan menggunakan partial least square structural equation modeling terhadap data dari 470 responden. Hasil penelitian ini menunjukkan bahwa interactivity, social presence, entertainment, technology & functional quality, dan security memengaruhi flow experience, sedangkan streamer skills dan informativeness tidak memengaruhi flow experience. Selain itu, hasil dari penelitian ini menunjukkan bahwa flow experience memengaruhi continuous watching intention, dan continuous watching intention memengaruhi play intention. Hasil dari penelitian ini diharapkan dapat memberikan manfaat secara teoritis kepada penelitian selanjutnya terkait live streaming, serta memberikan manfaat secara praktis kepada streamer, pengembang platform live streaming, dan perusahaan pengembangan game.

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In the past few years, the popularity of live streaming has drastically increased as a result of the COVID-19 pandemic, especially game live streaming. The aim of this study is to analyze the factors that affect viewers’ continuous intention to watch game live streaming and their intention to play games by implementing Flow Theory. According to Flow Theory, continuous watching intention is affected by flow experience. This study identifies three main categories of factors, namely streamer characteristics which consist of interactivity, streamer skills, and social presence, live streaming content quality which consist of entertainment and informativeness, as well as live streaming platform quality which consists of technology & functional quality and security. In addition, this study also analyzes how the continuous intention to watch game live streaming affects viewers’ intention to play games that the streamer has played. This study was done by using a quantitative method via survey. Data analysis was done by using partial least square structural equation modeling on data from 470 respondents. The results of this study indicate that interactivity, social presence, entertainment, technology & functional quality, and security affect flow experience, whereas streamer skills and informativeness do not affect flow experience In addition, the results of this study indicate that flow experience affects continuous watching intention, and continuous watching intention affects play intention. The results of this study will hopefully provide theoretical benefits towards future studies related to live streaming, as well as practical benefits towards streamers, live streaming platform developers, and game development companies.

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"ABSTRAKSeberapa besar tingkat keterlibatan seseorang dalam aktivitas sosial mediaperusahaan sangat mempengaruhi persepsinya terhadap reputasi perusahaan tersebut,yang implikasinya berujung pada timbulnya keinginan untuk membeli yang lebihtinggi dari orang tersebut terhadap produk yang ditawarkan oleh perusahaan.Penelitian ini bertujuan untuk mengetahui pengaruh dari intensitas penggunaan mediaseseorang terhadap keterlibatannya dengan sosial media perusahaan, baik dalamkonteks kognisi ataupun perilaku. Desain penelitian merupakan konklusif deskriptifdan cross-sectional, disebarkan ke 370 responden dengan metode conviniencesampling dan snowball. Data diolah dengan menggunakan metode StructuralEquation Modelling. Hasil penelitian menunjukan bahwa cognitive dan behaviorengagement in company?s social media memiliki pengaruh positif terhadappembentukan perception of corporate reputation, dan perception of corporatereputation memberikan pengaruh positif terhadap purchase intention. Namun padapenelitian ini tidak ditemukan pengaruh positif antara intensitas penggunaan sosialmedia terhadap cognitive dan behavior engagement in company?s social media.

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ABSTRACTThe degree of involvement in company?s social media intensely affecting theperception of corporate reputation, which led to the result higher purchase intentionfor the product that company?s offered. This research aims to understand the effect ofintensity of social media use towards to company?s social media, both in the contextof cognition or behavior. This research design is a conclusive-descriptive and crosssectional,distributed to 370 respondent with convinience sampling and snowballmethod. The data was processed using Structural Equation Modelling. The resultshow that cognitive and behavior engagement in company?s social media has apositive impact toward the establishment of perception of corporate reputation, andperception of corporate reputation has a positive impact toward purchase intention.However, on this research, intensity of social media doesn?t have a positive impacttoward cognitive and behavior engagement in company?s social media."