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"Safety performance can be increased if cabin crew management understands the real situation in the operation area. The exposure on the operational area gives the cabin crew valuable insight that can be used to enhance the safety management system, policy and mitigation. Therefore, management must be able to encourage the cabin crew to communicate safety-related information. Therefore, the cabin crew management must find the factor to enhance cabin crew prosocial voice behavior and upward safety communication. The objective of this study is to examine the influence of benevolent and morality leadership on upward safety communication and prosocial voice behavior in Indonesian cabin crew. The aim of this study is also to investigate the role of perceived organizational support (POS) in the relationship between benevolent and morality leadership with upward safety communication and prosocial voice behavior. Using the Structure Equation Model (SEM) and 356 cabin crew respondents, the result showed benevolent and morality leadership has a positive influence on upward safety communication. Another result is benevolent leadership has a positive influence on prosocial voice while morality leadership has not a significant influence on prosocial voice behavior. The last finding is POS mediates the influence of benevolent and morality leadership to prosocial voice behavior and upward safety communication.

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Kinerja keselamatan dapat ditingkatkan jika manajemen mempunyai pemahaman tentang apa yang sebenarnya terjadi di area operasi. Paparan yang diterima dari area operasi membuat awak kabin mempunyai wawasan yang berharga untuk meningkatkan safety management system, kebijakan dan mitigasi. Manajemen harus dapat mendorong awak kabin untuk menyampaikan informasi terkait keselamatan yang mereka punya. Oleh karena itu, penting bagi manajemen untuk menemukan faktor-faktor yang berpengaruh untuk meningkatkan prosocial voice behavior dan upward safety communication awak kabin. Penelitian ini dilakukan untuk menguji pengaruh benevolent dan morality leadersihp pada upward safety communication dan prosocial voice behavior awak kabin Indonesia. Penelitian ini juga bertujuan untuk menyelidiki peran mediasi perceived organizational support (POS) dalam pengaruh benevolent leadership dan morality leadership terhadap upward safety communication dan prosocial voice behavior. Menggunakan Structural Equation Model (SEM) dengan responden sebanyak 356 awak kabin, hasil penelitian ini menunjukkan benevolent leadership dan morality leadership memiliki pengaruh positif terhadap upward safety communication. Hasil penelitian ini juga menunjukkan benevolent leadership memiliki pengaruh positif terhadap prosocial voice behavior, tetapi morality leadership tidak memiliki pengaruh positif terhadap prosocial voice behavior. Hasil lain penelitian ini adalah POS memediasi pengaruh benevolent dan morality leadership terhadap prosocial voice behavior dan upward safety communication."

"Organizations that don't take steps to plan for future talent needs at all levels, will face certain disruptions, and even disasters, when key employees leave. Still the most comprehensive and authoritative book on the subject, this new edition of Effective Succession Planning presents strategies for creating a complete, systematic succession planning program. Updated and expanded to reflect the latest trends and best practices in succession management, the book contains 20 per cent new material, including chapters on recruitment and retention as part of succession planning, as well as updated references and research. The book also includes a CD-Rom filled with worksheets, assessment tools, and training guides...everything readers need to help lead their organizations into the future."

"Penelitian ini bertujuan  untuk mengetahui peran persepsi dukungan organisasi sebagai mediator pada hubungan antara keadilan organisasi dan kepuasan kerja pada karyawan di PT ABC, dan intervensi yang akan dilakukan untuk meningkatkan keadilan organisasi.  Sampel penelitian ini adalah karyawan PT ABC sebanyak 95 orang. Keadilan organisasi diukur menggunakan alat ukur yang diadaptasi dari alat ukur organizational justice questionnaire Colquitt (2001) dengan jumlah 20 item (α=0,891). Persepsi dukungan organisasi diukur menggunakan alat ukur yang diadaptasi dari survey perceived organizational support Eisenberger dkk (1986) dengan jumlah 36 item (α=0,893). Kepuasan kerja diukur menggunakan alat ukur yang diadaptasi dari job satisfaction survey dari Spector (1997) dengan jumlah 36 item (α=0,858). Penelitian ini menggunakan disain penelitian kuantitatif dengan menggunakan analisis teknik regresi Hayes pada program PROCESS SPSS versi 24. Hasil analisis menunjukkan bahwa persepsi dukungan organisasi berperan sebagai mediator antara keadilan organisasi dan kepuasan kerja dengan efek mediasi parsial dengan nilai BootLLCI 0,194 dan BootULCI 0,4406 Rangkaian intervensi pengembangan komunikasi efektif dirancang dalam usaha meningkatkan keadilan organisasi pada karyawan, terdiri dari pelatihan komunikasi efektif dalam organisasi, sosialisasi kebijakan dan prosedur perusahaan, penyusunan penilaian kinerja karyawan, serta sharing dan evaluasi antara atasan-bawahan. Salah satu intervensi dalam penelitian ini adalah pelatihan komunikasi efektif dengan tujuan untuk meningkatkan keadilan organisasi, yang selanjutnya dapat meningkatkan persepsi dukungan organisasi serta kepuasan kerja karyawan.

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This study aims to investigate perceived organizational support as mediator on the relationship between organizational justice and job satisfaction of the employee at ABC Company, and the intervention to increase organizational justice. The number of participants are 95 employees at ABC company. Organizational justice is measured by using measurement equipment from Colquitt (2001), organizational justice questionnaire, consist of 20 item (±=0,891). Perceived organizational support is measured by using measurement equipment from Eisenberger et al (1986), survey of perceived organizational support, consist of 36 item (±=0,893). Job satisfaction is measured by using measurement equipment from Spector (1997), job satisfaction survey, consist of 36 item (α=0,858). This study use a quantitive research design with regression technique from Hayes in PROCESS SPSS version 24 programme. Data were collected and indicated that perceived organizational support partial mediates the relationship between organizational justice and job satisfaction. A series of effective communication development interventions designed in an effort to improve organizational justice for employees, consists of effective communication training in organizations, socialization of company policies and procedures, preparation of employee performance appraisal, and evaluation between superiors-subordinates. One of the intervention in this study has used effective communication training, the purpose of effective communication training is to improve organizational justice, which can impact perceived organizational support and job satisfaction of the employees."

"Penelitian menguji peran konstruk tentang organizational citizenship behavior (OCB) di industri kemasan. Melalui metode penelitian kuantitatif, kuesioner dipakai dan dibagikan kepada 369 responden di PT. Unipack Indosystems. Hasil yang diperoleh menunjukkan bahwa organizational commitment dan knowledge sharing memberi efek mediasi terhadap POS dan OCB. Lebih daripada itu, tujuan penelitian ini menguji perceived organizational support untuk menumbuhkan organizational commitment dan memotivasi knowledge sharing dalam organisasi. Penelitian ini menunjukkan bahwa keikutsertaan karyawan dalam knowledge sharing hanya akan terjadi ketika dirasa akan meningkatkan reputasi.

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This research examined the role of organizational citizenship behavior (OCB) construct in a packaging industry. Using a quantitative research, a questionnaire was developed and distributed to 369 employees at PT. Unipack Indosystems. Results suggested that role of organizational commitment and knowledge sharing play as mediating effects in the relationships between perceived organizational support (POS) and OCB. Further, this paper also examined the role of POS in fostering organizational commitment and facilitating knowledge sharing in the organization. Findings showed that the employee contribute to their knowledge sharing only when they perceive that it would enhance their reputation."

"ABSTRAKPenelitian ini bertujuan untuk menganalisis hubungan antara LeaderMember Exchange (LMX) dan kinerja karyawan di perusahaan bidang industrimanufaktur yang mengolah serta memproduksi besi dan baja. LMX didefinisikansebagai hubungan dua arah yang dinamis antara pemimpin dan karyawan dimanapemimpin akan memperlakukan karyawan secara berbeda sesuai dengan waktudan kemampuan yang dimiliki oleh atasan tersebut (Graen dan Cashman, 1975).LMX merupakan variabel multidimensional, memiliki empat dimensi yaitukontribusi, loyalitas, afeksi dan respek terhadap profesi (Liden dan Maslyn, 1998)yang diukur melalui LMX-MDM dalam the Indonesian Quality of Work LifeQuestionnaire (IQWiQ) (Radikun, 2010). Kinerja adalah nilai total yangdiharapkan oleh perusahaan dari pekerjaan yang dilakukan seseorang selamaperiode waktu tertentu yang diukur melalui alat ukur kinerja dari Casimir et al(2006) dan telah diadaptasi dalam the Indonesian Quality of Work LifeQuestionnaire (IQWQ) (Radikun, 2010). Sampel dalam penelitian ini mencakup113 karyawan dari 13 divisi PT Krakatau Steel (Persero) Tbk yang terdiri dari 7divisi lapangan dan 6 divisi back office. Hasil analisis menunjukkan bahwa tidakada hubungan antara LMX dengan kinerja karyawan PT Krakatau Steel (Persero)Tbk. (r=+0.179, p>0.05, two tailed). Tetapi, hasil analisis menunjukan terdapatkorelasi yang signifikan antara dimensi kontribusi dari LMX dan kinerjakaryawan divisi lapangan PT Krakatau Steel (Persero) Tbk. (r=+0.277, p<0.05).

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AbstractThis research is to analyze the relationship between Leader MemberExchange (LMX) and employees? performance in iron and steel manufacturingindustry. LMX is defined as the dynamic two-way relationship between theleaders and the employees in which the leaders will treat the employees diferentlyaccording to the time and competence of the respective leaders (Graen andCashman, 1975). LMX is multi-dimentional variable with four dimensions whichare contribution, loyalty, affection, and respect to their profession (Liedn andMaslyn, 1998) measured through LMX-MDM in Indonesian Quality of Work LifeQuestionnaire (IQWiQ) (Radikun, 2010). Performance is defined as the totalexpected value to the organization of the discrete behavioral episodes that anindividual carries out over a standard period of time measured with workperformance measuring tool from Casimir et.al (2006) which has been adapted tothe Indonesian Quality of Work Life Questionnaire (IQWQ) (Radikun, 2010). Thesamples in this research are 113 employees from 13 divisions in PT KrakatauSteel (Persero) Tbk, consis of 7 field divisions and 6 back office divisions. Theresults of the analysis show that there is no relationship between LMX andemployees? performance in PT Krakatau Steel (Persero) Tbk. (r=+0.179, p>0.05,two tailed). But, The results of analysis show that there was significantrelationship between contribution dimension of LMX and employees?performance in field division of PT Krakatau Steel (Persero) Tbk. (r=+0.277,p<0.05)."

"ABSTRAKPenelitian ini bertujuan untuk menganalisis hubungan antara LeaderMember Exchange (LMX) dengan kepuasan kerja pada karyawan bagianoperasional di perusahaan bidang industri manufaktur yang mengolah sertamemproduksi besi dan baja. LMX didefinisikan sebagai hubungan dua arah yangdinamis antara pemimpin dan karyawan dimana pemimpin akan memperlakukankaryawan secara berbeda sesuai dengan waktu dan kemampuan yang dimiliki olehatasan tersebut (Graen dan Cashman, 1975). LMX merupakan variabelmultidimensional, memiliki empat dimensi yaitu kontribusi, loyalitas, afeksi danrespek terhadap profesi (Liden dan Maslyn, 1998)yang diukur melalui LMXMDMdalam the Indonesian Quality of Work Life Questionnaire (IQWiQ)(Radikun, 2010). Kepuasan kerja berkitan dengan bagaimana perasaan seseorangterhadap pekerjaannya dan aspek-aspek yang berkaitan dengan pekerjaannya(Spector, 2006) yang diukur melalui alat ukur kepuasan kerja Roelen (Roelen,2008) dan telah diadaptasi dalam the Indonesian Quality of Work LifeQuestionnaire (IQWQ) (Radikun, 2010). Sampel dalam penelitian ini mencakup90 karyawan operasional dari 2 divisi PT. Krakatau Steel, Tbk denganmenggunakan accidental sampling. Hasil analisis menunjukkan bahwa terdapathubungan positif yang signifikan antara LMX dengan kepuasan kerja padakaryawan bagian operasional (r=+0.489, p<0.05, two tailed). Dari hasil penelitian,perusahaan disarankan untuk memperhatikan kontribusi atasan (supervisor) dalamkejelasan orientasi, pengarahan dalam pemberian instruksi kerja. Selain itu perlujuga supervisor melakukan evaluasi dengan jelas disertai sitem reward &punishment yang tepat, meninjau kembali upah yang diberikan serta memberikanapresisasi terhadap performa kerja.

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AbstractThe research?s purpose is to analyse the correlation between LeaderMember Exchange (LMX) and job satisfaction of the employee who work onoperational section on the manufactur company which process and produce ironand stell. LMX defined as a dynamis two way relationship between the supervisorand the employee where the supervisor will treat the employee differentlyaccording to the time and ability of the supevisor (Graen and Cashman, 1975).LMX is a multidimensional variable, have four dimension which is contribution,loyalty, afection and respect on the job (Liden and Maslyn, 1998) which measuredwith LMX-MDM in the Indonesian Quality of Work Life Questionnaire(IQWiQ)(Radikun, 2010). Job satisfaction related on what one individu feel about the joband every aspect about his or her job (Spector, 2006) which is measured withRoelen?s job satisfaction measuring instrument (Roelen, 2008) and have beenadepted in the Indonesian Quality of Work Life Questionnaire (IQWQ) (Radikun,2010). Sample of this research is 90 operational section employee of 2 divisonfrom PT. Krakatau Steel, Tbk and using accidental sampling. The result showthat, there is a significant positive relation between LMX and employee?s jobsatisfaction (r=0.489, p<0.05, two tailed). Based on the result, the company isadvised to pay attention to the contribution of the supervisor on the clearness oforientation, direction on job instruction. Furthermore, supervisor also need to dothe evaluation clearly and using reward and punishment system accurately.Review about the wage and give appreciation about performance of the job."