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"Penelitian ini bertujuan untuk mengetahui pengaruh high performance work practices terhadap job performance dan extra-role customer service dengan dimediasi oleh work engagement. Responden dalam penelitian ini adalah 188 karyawan frontline beberapa hotel bintang 4 dan 5 di Jakarta. Dengan menggunakan metode pengolahan data Structural Equation Modelling SEM.Hasil penelitian menunjukan bahwa high performance work practice memiliki pengaruh positif terhadap work engagement. Kemudian work engagement ditemukan memiliki pengaruh positif terhadap job performance. Selain itu, work engagement ditemukan memiliki pengaruh positif terhadap extra-role customer service. Hasil penelitian juga menunjukan bahwa work engagement memediasi high performance work practice terhadap job performance dan extra-role customer service.

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This study aims to determine the effect of high performance work practices on job performance and extra role customer service mediated by work engagement. Respondents in this study were 188 frontline hotel employees in Jakarta. By using the Structural Equation Modeling SEM.

The result showed that high performance work practices has positive and significant effect toward work engagement. Then work engagement is found to have positive and significant effect toward job performance. In addition, work engagement is found to have positive and significant effect toward extra role customer service. The result also discovers that work engagement was mediate the effect of high performance work practice on job performance and extra role customer service."

"High performance work practices merupakan salah satu alat yang digunakan oleh perusahaan untuk meningkatkan output karyawan yang terbagi menjadi dimensi training, reward dan empowerment. Penelitian ini bertujuan melihat pengaruh high performance work practice terhadap job performance dan organizational citizenship behavior dengan work engagement sebagai mediasi. Penelitian ini melibatkan 123 karyawan PT Pertamina Gas yang berstatus karyawan tetap. Hasil pengolahan data dengan menggunakan Path Analysis pada LISREL menunjukan bahwa work engagement memediasi secara penuh pengaruh antara high performance work practices terhadapjobperformance dan organizational citizenship behavior.

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High performance workpractices is one of the tools used by a company to increasing employees' output that is divided into dimensions training, rewards and empowerment. This study aims to identify the effects of high performance work practice to job performance and organizational citizenship behavior with work engagement as mediation. This research involved 123 permanent workers at PT Pertamina Gas. The results of data processing by path analysis on LISREL showed that work engagement acts as full mediator of the effect of high performance work practices onjobperformance and organizational citizenship behavior."

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Penelitian ini bertujuan untuk menguji apakah work engagement memediasi hubungan antara ketidakamanan kerja dengan kinerja yang dihasilkan oleh karyawan perusahaan Start-Up di Jakarta. Partisipan dalam penelitian ini berjumlah 124 partisipan dari perusahaan Start-Up di Jakarta. Alat ukur yang digunakan dalam penelitian ini di antaranya adalah Job Insecurity Scale (2017, Task Performance Scale (2017), dan Utrecth Work Engagement Scale (2004). Pengolahan data dalam penelitian ini dilakukan dengan menggunakan SPSS dan PROCESS MICRO Hayes. Hasil dari penelitian ditemukan bahwa work engagement memediasi hubungan antara ketidakamanan kerja dengan kinerja karyawan.

 

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This research aims to test whether work engagement mediates the relationship between work insecurity and the performance produced by employees at Start-Up company. The participant of this research comsisted of 124 from Start-Up company in Jakarta. Measuring instruments used in this study include Job Insecurity Scale (2017, Task Performance Scale (2017), and Utrecth Work Engagement Scale (2004). Data processing in this study was conducted using SPSS and PROCESS MICRO Hayes. Results of the study were found that work engagement mediates the relationship between work insecurity and employee performance.

 

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"[Masih rendahnya kinerja PNS adalah suatu permasalahan yang dihadapi oleh bangsa Indonesia, penilaian negatif dari masyarakat, rendahnya efektifitas birokrasi menjadi sorotan dari kinerja PNS. Berbagai penelitian terdahulu baik secara akademis maupun praktis menunjukkan bahwa work engagement dapat menjadi faktor dalam meningkatkan kinerja pegawai. Penelitian ini bertujuan untuk menganalisis pengaruh job resources (organizational support, coworker support, job control) terhadap work engagement (vigour, dedication, absorption) serta konsekuensinya terhadap job performance (task performance, contextual performance) di Kantor Pusat Badan Kepegawaian Negara. Jenis penelitian adalah eksplanatory dengan pendekatan kuantitatif. Instrumen pengumpul data berupa kuesioner terhadap 165 responden. Teknik Structural Equation Modelling (SEM) digunakan dalam pengolahan data dan pengujian hipotesis. Hasil penelitian mengkonfirmasi secara empiris bahwa (1) job resources berpengaruh positif dan signifikan terhadap work engagement. (2) work engagement berpengaruh positif dan signifikan terhadap job performance. Kuat lemahnya work engagement dipengaruhi oleh job resources sebesar 26%. Sedangkan kuatlemahnya job performance dipengaruhi work engagement sebesar 60%.

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The low performance of civil servants is a problem faced by Indonesia, a negative assessment of the community, the low effectiveness of the bureaucracy in the spotlight of the performance of civil servants. Various previous studies both academically and practically showed that work engagement may be a factor in improving employee performance. This study aimed to analyze the effect of job

resources (organizational support, coworker support, job control) to work engagement (vigor, dedication, absorption) as well as the consequences for job performance (task performance, contextual performance) at the Head Office of

National Civil Service Agency. This type of research is explanatory with quantitative approach. Instrument data collectors in the form of a questionnaire to 165 respondents. Techniques Structural Equation Modelling (SEM) was used in data processing and hypothesis testing. The results of empirical studies confirm that (1) job resources is a significant positive effect on work engagement. (2) work engagement is a significant positive effect on job performance. Weak strong work engagement is influenced by job resources by 26%. While the strength of the work engagement is affected by job performance by 60.;The low performance of civil servants is a problem faced by Indonesia, a negative

assessment of the community, the low effectiveness of the bureaucracy in the

spotlight of the performance of civil servants. Various previous studies both

academically and practically showed that work engagement may be a factor in

improving employee performance. This study aimed to analyze the effect of job

resources (organizational support, coworker support, job control) to work

engagement (vigor, dedication, absorption) as well as the consequences for job

performance (task performance, contextual performance) at the Head Office of

National Civil Service Agency. This type of research is explanatory with

quantitative approach. Instrument data collectors in the form of a questionnaire to

165 respondents. Techniques Structural Equation Modelling (SEM) was used in

data processing and hypothesis testing. The results of empirical studies confirm

that (1) job resources is a significant positive effect on work engagement. (2)

work engagement is a significant positive effect on job performance. Weak strong

work engagement is influenced by job resources by 26%. While the strength of

the work engagement is affected by job performance by 60, The low performance of civil servants is a problem faced by Indonesia, a negative

assessment of the community, the low effectiveness of the bureaucracy in the

spotlight of the performance of civil servants. Various previous studies both

academically and practically showed that work engagement may be a factor in

improving employee performance. This study aimed to analyze the effect of job

resources (organizational support, coworker support, job control) to work

engagement (vigor, dedication, absorption) as well as the consequences for job

performance (task performance, contextual performance) at the Head Office of

National Civil Service Agency. This type of research is explanatory with

quantitative approach. Instrument data collectors in the form of a questionnaire to

165 respondents. Techniques Structural Equation Modelling (SEM) was used in

data processing and hypothesis testing. The results of empirical studies confirm

that (1) job resources is a significant positive effect on work engagement. (2)

work engagement is a significant positive effect on job performance. Weak strong

work engagement is influenced by job resources by 26%. While the strength of

the work engagement is affected by job performance by 60]"

"Dalam konteks bisnis yang dinamis, peran sentral job performance sangat krusial dalam menentukan kesuksesan suatu organisasi. Pemahaman perusahaan terhadap faktor-faktor yang memengaruhi job performance menjadi kunci, melibatkan aspek lingkungan kerja, seperti implementasi hybrid workplace yang memberikan fleksibilitas kepada karyawan untuk memilih lokasi dan waktu kerja yang paling produktif bagi mereka, ataupun faktor lain terkait dengan pekerjaan dan karakteristik individu karyawan, yang tercermin melalui tingkat work engagement. Penelitian ini bertujuan untuk menganalisis pengaruh hybrid workplace terhadap job performance dengan work engagement sebagai variabel mediasi pada karyawan startup di DKI Jakarta. Pendekatan kuantitatif digunakan dengan menerapkan teknik purposive sampling terhadap 182 responden yang merupakan karyawan tetap di perusahaan startup di DKI Jakarta melalui Google Form. Data yang terkumpul dianalisis menggunakan teknik SEM-PLS dengan bantuan perangkat lunak SmartPLS 4 dan IBM SPSS Statistics 20. Hasil penelitian menunjukkan bahwa work engagement mampu memediasi hubungan positif dan signifikan antara hybrid workplace dan job performance. Selain itu, seluruh hubungan antar variabel juga menunjukkan pengaruh positif dan signifikan satu sama lain.

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In a dynamic business environment, the central role of job performance is crucial in determining the success of an organization. The company's understanding of the factors that influence job performance is the key, involving aspects of the work environment, such as the implementation of a hybrid workplace that gives employees the flexibility to choose the location and time of work that is most productive for them or other factors related to work and individual employee characteristics, which are reflected through the level of work engagement. This study aims to analyze the effect of hybrid workplace on job performance with work engagement as a mediating variable for startup employees in DKI Jakarta. A quantitative approach is used by applying purposive sampling techniques to 182 respondents who are permanent employees at startup companies in DKI Jakarta through Google Form. The collected data were analyzed using SEM-PLS technique with the help of SmartPLS 4 and IBM SPSS Statistics 20 software. The results showed that work engagement was able to mediate a positive and significant relationship between hybrid workplace and job performance. In addition, all relationships between variables also show a positive and significant influence on each other."

"Penelitian ini bertujuan untuk menguji pengaruh dari on-the-job training dan reward terhadap kinerja karyawan. Variabel on-the-job training diukur menggunakan konsep transfer of training (Noe, 2005), reward diukur berdasarkan referensi jurnal oleh (Gohari, et al, 2013), dan kinerja karyawan diukur menggunakan konsep performance evaluation oleh (Bernardin & Russell, 2003). Penelitian ini menggunakan pendekatan kuantitatif. Data penelitian dikumpulkan melalui survey yang dilakukan kepada 81 karyawan tetap non-manajerial di 7 outlet restoran Baso INO dengan menggunakan teknik total sampling. Penelitian ini menggunakan analisis regresi berganda dan koefisien determinasi (r square) untuk menguji pengaruh di antara variabel yang dijadikan objek penelitian secara simultan maupun secara parsial. Hasil analisis regresi berganda menunjukkan bahwa 32,1% kinerja karyawan tetap non manajerial di 7 outlet restoran Baso INO dipengaruhi oleh on-the-job training dan reward. Pada penelitian ini ditemukan bahwa on-the-job training dan reward memiliki pengaruh secara simultan dan parsial terhadap kinerja karyawan tetap non-manajerial di 7 outlet restoran Baso INO.

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This study aims to examine the effect of on-the-job training and reward on employee performance. On-the-job training was measured using transfer of training concept according to (Noe, 2005). Reward was measured by reference of journal which has been researched by (Gohari, et al. 2013). Employee performance was measured using performace evaluation concept according to (Bernardin & Russell, 2003). This research used a quantitative approach. Data was collected through survey and the number of sample is 81 permanent employee level non-managerial at Baso INO Restaurant. Variables were measured using multiple regression analysis and coefficient of determination analysis. The result shows that 32,1% of permanent employee non-managerial level at Baso INO Restaurant influenced by on-the-job training and reward. This study found that both transfer abilty of on-the-job training and reward (intrinsic and extrinsic) have an affect for simultaneous and partial on the performance of permanent employee non-managerial level at Baso INO Restaurant."

"Ketidakamanan atas pekerjaan dan konflik pekerjaan-keluarga semakin lazim dialami dalam lingkungan pekerjaan yang dinamis, dan penelitian terdahulu telah mendokumentasikan konsekuensinya terhadap luaran pekerjaan. Penelitian ini mengintegrasikan peran faktor psikologis dalam menjelaskan hubungan tersebut dengan menganalisis persepsi karyawan yang menjalani pengaturan kerja fleksibel. Penelitian ini bertujuan untuk menganalisis pengaruh persepsi ketidakamanan atas pekerjaan, konflik yang disebabkan gangguan pekerjaan terhadap keluarga dan gangguan keluarga terhadap pekerjaan terhadap keterikatan kerja karyawan dan kinerja mereka melalui peran mediasi kesehatan psikologis karyawan. Data dari 578 karyawan dianalisis menggunakan metode Structural Equation Modeling (SEM). Hasil penelitian menunjukkan bahwa peningkatan persepsi ketidakamanan atas pekerjaan, konflik yang disebabkan gangguan pekerjaan terhadap keluarga dan gangguan keluarga terhadap pekerjaan dapat menurunkan kesehatan psikologis karyawan yang selanjutnya dapat berdampak pada keterikatan kerja karyawan serta kinerja mereka. Peningkatan kesehatan psikologis karyawan juga ditemukan dapat meningkatkan kinerja mereka melalui keterikatan kerja karyawan.

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Job insecurity and conflict between work and family are increasingly prevalent in dynamic work environments, and previous research has documented their consequences for work outcomes. This study integrates the role of psychological factors in explaining this relationship by analyzing the perceptions of employees who are implementing flexible work arrangements. This study aims to analyze the effect of job insecurity, work-family conflict, and family-work conflict towards work engagement and job performance through the mediation role of psychological well-being. Data from 578 employees were analyzed using the Structural Equation Modeling (SEM) method. The results showed that increased perceptions of job insecurity, work-family conflict, and family-work conflict can reduce psychological well-being, which in turns can influence work engagement and job performance. Improved employees’ psychological well-being was also found to improve their job performance through work engagement."

"Pandemi COVID-19 berdampak signifikan pada sistem kerja yang mengubah praktik working from office (WFO) menjadi working from home (WFH). Untuk itu diperlukan karyawan yang terampil dalam menggunakan teknologi untuk menunjang aktivitas kerja. Namun, kondisi ini dapat berdampak pada prestasi kerja. Penelitian ini dan untuk menganalisis pengaruh kecemasan TIK dan kecanduan smartphone terhadap kinerja semua dosen tetap di Sekolah Administrasi Institut Nasional Administrasi Publik (NIPA) (Jakarta, Bandung, Makassar). Metode yang digunakan adalah kuantitatif dengan teknik sampling jenuh. Survei dilakukan terhadap 135 responden menggunakan kuesioner online dan dianalisis menggunakan PLS-SEM pada lima variabel: kecemasan TIK, kecanduan smartphone, gangguan, efikasi kerja, dan kinerja kerja, dengan tujuh hipotesis diuji. Studi tersebut menunjukkan bahwa kecemasan TIK secara positif mempengaruhi interupsi, interupsi secara negatif mempengaruhi kemanjuran dan kinerja pekerjaan. Sementara itu, efek kecemasan TIK terhadap efikasi kerja, efek kecanduan ponsel cerdas terhadap gangguan, dampak kecanduan ponsel cerdas terhadap efikasi kerja, dan efek efikasi kerja terhadap kinerja tidak terbukti. Oleh karena itu, rekomendasi dari penelitian ini adalah untuk memfasilitasi berbagi pengetahuan terkait kompetensi TIK atau literasi. Selain itu, NIPA harus memperkuat jaminan keamanan pilihan teknologi terhadap hak intelektual dosen dan mengintegrasikan tuntutan kebutuhan TIK dengan prosedur administratif-teknis.

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COVID-19 pandemic significantly impacts the working system that shifts working from office (WFO) practice into working from home (WFH). It requires skilful employees in using technology to support work activities. However, this condition could impact job performance. This study aimed to analyze the effect of ICT anxiety and smartphone addiction on work performance for all permanent lecturers at the National Institute of Public Administration (NIPA) School of Administration (Jakarta, Bandung, Makassar). A quantitative method was used with a saturated sampling technique. The survey was conducted on 135 respondents using online questionnaires and analyzed using PLS-SEM on five variables: ICT anxiety, smartphone addiction, interruption, job efficacy, and job performance, with seven hypotheses tested. The study shows that ICT anxiety positively affects interruptions, interruption negatively affects job efficacy and performance. Meanwhile, the effects of ICT anxiety on job efficacy, smartphone addiction effects on interruption, the impact of smartphone addiction on job efficacy, and job efficacy effects on job performance are not proven. Therefore, the recommendation of this study is to facilitate the sharing of knowledge related to ICT competence or literacy. In addition, NIPA must strengthen the guarantee of the security of technology choices against lecturers' intellectual rights and integrate the demands of ICT needs with administrative-technical procedures."

"Penelitian ini bertujuan untuk menganalisis pengaruh job design dan work engagement terhadap performance pada karyawan kantor pusat di PT Federal International Finance, Jakarta Indonesia sebagai salah satu perusahaan pembiayaan terbesar di Indonesia. Teori yang digunakan untuk job design dalam penelitian ini adalah Hackman dan Oldham (1975), untuk performance menggunakan Aguninis (2009), dan work engagement dari Schaufeli (2006). Penelitian ini menggunakan metode kuantitatif dengan sampel sebanyak 132 orang karyawan PT. Federal International Finance yang diambil menggunakan teknik non-probability purposive sampling. Penelitian ini menggunakan analisis korelasi, regresi berganda dan sobel test untuk menguji pengaruh langsung dan mediasi diantara variabel. Hasil uji pengaruh menunjukkan bahwa terdapat korelasi positif dan dalam kategori sedang antara job design dan performance, korelasi yang positif antara job design dan work engagement, dan korelasi positif juga antara work engagement dan performance. Analisis regresi sederhana mengindikasi bahwa job design merupakan prediktor work engagement signifikan, serta job design dan work engagement masing-masing prediktor untuk performance yang signifikan. Hasil sobel test memberi bukti bahwa pengaruh tidak langsung terhadap performance melalui work engagement signifikan secara statistik. Hasil dari penelitian ini menunjukan adanya pengaruh job design secara signifikan terhadap performance secara langsung dan pengaruh yang signifikan juga dengan adanya work engagement sebagai variabel yang memediasi.This study aims to analyze the effect of job design and work engagement on performance on employees at PT Federal International Finance, Jakarta Indonesia as one of the largest finance companies in Indonesia. Theories used for job design in this study are Hackman and Oldham (1975), for performance using Aguninis (2009), and work engagement from Schaufeli (2006). This study used a quantitative method with a sample of 132 employees of PT. Federal International Finance is taken using a non-probability purposive sampling technique. This study used correlation analysis, multiple regression and multiple tests to examine the direct effect and mediation between variables. Correlation test results showed that there was a positive correlation and in the medium category between job design and performance, a positive correlation between job design and work engagement, and a positive correlation also between work engagement and performance. Simple regression analysis indicated that job design is a significant predictor of work engagement, as well as job design and work engagement of each predictor for significant performance. The sobel test results provided evidence that the indirect effect on performance through work engagement is statistically significant. The results of this study showed that there is a significant influence of job design on performance directly and a significant effect also on the presence of work engagement as a mediating variable."

"Saat ini industri jasa keuangan didorong untuk memiliki sumber daya manusia yang berdaya saing tinggi dan diharapkan dapat menggunakan teknologi khususnya internet secara bijaksana dan profesional. Penelitian ini bertujuan untuk menguji hubungan pengaruh private demands yang dimediasi oleh cyberloafing terhadap job stress dan work performance karyawan milenial di industri jasa keuangan Indonesia. Penelitian ini memfokuskan pada peran cyberloafing yang masih jarang diteliti di Indonesia. Responden dalam penelitian ini berjumlah sebanyak 203 orang yang merupakan karyawan milenial yang bekerja di industri jasa keuangan. Pengolahan data dilakukan melalui metode Structural Equation Modelling (SEM). Hasil dari penelitian ini menunjukkan bahwa cyberloafing berperan sebagai partial mediation yang memediasi hubungan antara private demands dengan job stress, dan private demands dengan work performance. Sebagai penutup, penelitian ini menjelaskan implikasi manajerial terkait private demands, cyberloafing, job stress, dan work performance.

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Nowadays the financial industry supports high-competitiveness of human resources and is expected to use techonology such as intenet wisely and professionally. Private demands are mediated by cyberloafing on job stress and work performance in the Indonesian financial services industry. This study focuses on the role of cyberloafing that remains under explored in Indonesia. The sample in this study are 203 millenials employee who work in the financial services industry. The data were processed by using Structural Equation Modeling (SEM) method. The results of this study indicate that cyberloafing partially mediates the relationship between private demands on job stress, and private demands on work performance. The closing of this study explains the managerial implications of private demands, cyberloafing, job stress, and work performance."