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"Is your organization planning a large-scale change initiative? Do you know what needs to be done to manage and facilitate this process smoothly? And just as important, do you know how to alleviate the fears of those going through this process? Change can be messy, scary, and challenging. But with the right process, tools, and facilitation efforts in place, it can be a smooth and positive experience. This issue of Infoline will provide you with the process, tools, and tactics you need by walking you through the eight simple steps of a change process and ultimately will provide you with the know-how you need to become a skilled and knowledgeable change agent."

"Many workplace learning and performance professionals struggle to connect their work with many of the traditional elements of organization development (OD). This Infoline will show you how they are connected and how to use that connection to your advantage. The issue presents a seven-phase process for OD and shows you how understanding OD principles will allow you to position your own workplace learning and performance interventions within the total system of the organization to increase your credibility."