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"Penelitian ini dilakukan untuk mengetahui pengaruh leader-member exchange, psychological capital dan motivasi terhadap kinerja tenaga penjual PT. ABC wilayah Indonesia Timur melalui intervensi coaching sebagai usaha untuk meningkatkan kinerja tenaga penjual. Alat ukur yang digunakan dalam penelitian ini adalah alat ukur leader-member exchange yang diadaptasi dari Liden dan Maslyn (1998), kemudian alat ukur psychological capital yang di adaptasi dari Luthans (2007),serta alat ukur motivation trait questionnaire yang diadaptasi dari Heggestad and Kanfer (2000). Hasil regresi berganda terhadap 74 tenaga penjual bisnis unit mikro wilayah Indonesia Bagian Timur menunjukkan adanya pengaruh antara psychological capital dan motivasi terhadap kinerja sebesar 51.4% (R² = 0.514). Dari hasil analisis regresi berganda dengan metode step wise, personal mastery dan hope merupakan dimensi yang paling berpengaruh terhadap kinerja karyawan. Dengan demikian, perlunya dikembangkan intervensi coaching sebagai salah satu cara meningkatkan personal mastery dan hope yang pada akhirnya akan berdampak pada meningkatnya kinerja tenaga penjual bisnis mikro di PT. ABC wilayah Indonesia Bagian Timur.

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The research is conducted to find the influence of Leader-Member Exchange, Psychological Capital and Motivation to Sales Performance, by Coaching program intervention as the effort to increase sales's performance at PT.ABC in The Area of Eastern Indonesia. Measurement scale that is used in this research are leadermember exchange scale, adapted and translated from Liden and Maslyn (1998); psychological capital scale adapted and translated from Luthans (2007); and also motivation trait questionnaire adapted and translated from Heggestad and Kanfer (2000). Multiple Regression analysis that is conducted to 74 sales of micro business, shows that psychological capital and motivation are influance to employee's performance with score 51.4% (R2 = 0.514). Derived from Multiple regression analysis with step wise method, personal mastery and hope are most significant dimensions that is affected to the sales's performance. Accordingly, the coaching intervention was designed to increase personal mastery and hope of sales micro business that will ultimately impact to the incremental of sales performance in micro business at PT. ABC East Indonesia."

"Fokus dari penelitian ini adalah melihat hubungan antara perceived organizational support POS dan turnover intention TI, serta menentukan intervensi yang tepat sebagai upaya untuk menurunkan TI melalui peningkatan POS. Hasil diagnosis awal mengindikasikan adanya TI yang mungkin disebabkan oleh permasalahan pada persepsi dukungan organisasi pada karyawan di PT X. TI diukur menggunakan alat ukur adaptasi dari Lindblom dkk 2015 dan POS diukur menggunakan alat ukur adaptasi dari Neves dan Eisenberger 2014 . Hasil perhitungan terhadap 164 responden menemukan adanya hubungan negatif yang signifikan antara POS dan TI r = -0.52, p.

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The focus of this research was to determine the relationship between POS and TI, and to decide appropriate intervention to decrease TI by enhancing POS. Early diagnostic indicated an existence of TI that might be caused by a problem in employee's POS at PT X. TI was measured using an adaptation of Lindblom et al 2015 and POS was measured using an adaptation of Neves and Eisenberger 2014 . The measurement of 164 respondents resulted in a significant negative relationship between POS and TI r 0.52, p."

"Membuat sukarelawan tetap bertahan, atau lebih dikenal dengan istilah retensi sukarelawan, merupakan kunci penting agar organisasi nonprofit dapat melakukan advokasi isu secara lebih berkesinambungan. X sebagai salah satu organisasi nonprofit mengalami masalah retensi yang juga dialami oleh organisasi serupa. Dalam usaha meningkatkan retensi sukarelawan, efikasi diri diajukan sebagai anteseden dengan kepuasan sukarelawan sebagai mediator. Studi non-eksperimental korelasional terhadap 63 orang sukarelawan organisasi X dilakukan untuk menguji hipotesis tersebut. Hasil analisis mediasi menyimpulkan bahwa kepuasan sukarelawan secara agregat tidak menunjukkan signifikan indirect effect dalam pengaruh efikasi diri terhadap retensi sukarelawan (b = 0,05, SE = 0,03, p = 0,10). Ketika kepuasan sukarelawan dianalisis per dimensi, hanya kepuasan terhadap pemberdayaan yang menjadi mediator signifikan terhadap hubungan sebab-akibat antara kedua variabel tersebut (b = 0,08, SE = 0,04, p = 0,02). Studi ini juga menunjukkan bahwa efikasi diri menjadi anteseden yang signifikan terhadap retensi sukarelawan sehingga mengembangkan efikasi diri berpotensi meningkatkan intensi sukarelawan untuk bertahan di organisasi nonprofit. Coaching dipilih sebagai intervensi untuk meningkatkan efikasi diri sukarelawan di organisasi X. Lima orang sukarelawan baru di organisasi X yang memiliki skor efikasi rendah menjalani lima sesi coaching yang dilaksanakan setiap minggu melalui media virtual. Evaluasi terhadap empat coachee yang bertahan seminggu setelah sesi terakhir coaching tidak menunjukkan peningkatan efikasi diri maupun retensi yang signifikan (efikasi diri: Mpre = 7,93 (SDpre = 0,45), Mpost = 8,23 (SDpost = 0,57), T = 2, p = 0,17; retensi: Mpre = 3,97 (SDpre = 0,37), Mpost = 4,19 (SDpost = 0,58), T = 1,5, p = 0,14). Penjelasan mengenai hasil yang studi klaim permasalahan maupun evaluasi intervensi dijelaskan di bagian akhir makalah ini.

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Volunteer retention is the most important imperative that nonprofit organization can advocate issues more sustainably. X, one of the non-profit organizations, experienced similar retention problem that was also experienced by other non-profit organizations. Current study proposed self-efficacy as the antecedent and volunteer satisfaction as the mediating mechanism to explain volunteer retention. A non-experimental correlational study was conducted to 63 volunteers of organization X to test the mediation hypothesis. Mediation analysis result showed that volunteer satisfaction did not have a significant indirect effect to the relationship of self-efficacy and volunteer retention (b = 0,05, SE = 0,03, p = 0,10). When the dimensions of satisfaction were analysed, it was only satisfaction towards empowerment that had a significant indirect effect to the relationship between the antecedent and consequent (b = 0,08, SE = 0,04, p = 0,02). Current study also showed that self-efficacy was a significant antecedent of volunteer retention so that developing self-efficacy may be beneficial to increase the volunteer intention to stay in non-profit organizations. Coaching was chosen as intervention to enhance self-efficacy of volunteers in organization X. Five new volunteers in organization X who had low self-efficacy score participated in five coaching sessions held every week through virtual media. Evaluation of self-efficacy and retention on four remaining coachees a week after the last coaching session did not show a significant increase in their score (self-efficacy: Mpre = 7,93 (SDpre = 0,45), Mpost = 8,23 (SDpost = 0,57), T = 2, p = 0,17; retention: Mpre = 3,97 (SDpre = 0,37), Mpost = 4,19 (SDpost = 0,58), T = 1,5, p = 0,14). Detailed discussions were provided."

"Penelitian ini bertujuan untuk melihat apakah terdapat hubungan antara modal psikologis dan persepsi akan dukungan organisasi dengan kesiapan perubahan pada karyawan non-akademik Universitas X dengan responden sebanyak 33 orang dari unit kerja Keuangan dan PAFM. Alat ukur yang digunakan adalah alat ukur Readiness for Change Hanpachern, 1997 , Psychological Capital Luthans dkk, 2007 , dan Survey of Perceived Organizational Support Eisenberger dkk, 1986 . Hasil penelitian ini menunjukkan bahwa persepsi akan dukungan organisasi berkorelasi positif dan berpengaruh secara signifikan tehadap kesiapan perubahan.

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This study was conducted to examine the correlation between psychological capital and perceived organizational support to readiness for change of non academic staff at University X, with the respondents as many as 33 employees from Finance and PAFM divisions. Measuring tools used in this study are Readiness for Change Hanpachern, 1997 , Psychological Capital Luthans dkk, 2007 , and Survey of Perceived Organizational Support Eisenberger dkk, 1986 . The result of this study showed that perceived organizational support has a positive correlations and significant effect on readiness for change"

"ABSTRAKTesis ini merupakan hasil penelitian dan analisa dari proses business coaching yang dilakukan pada PT XZY yang berlokasi di Kawasan Industri MM2100 Cibitung dengan melakukan wawancara dan observasi secara langsung kepada pemilik UMKM. Permasalahan pertama yang ditemukan adalah belum adanya alur proses bisnis yang jelas atas seluruh kegiatan yang terdapat di PT XZY. Permasalahan berikutnya yaitu PT XZY masih belum memiliki sistem penganggaran. Selama ini perusahaan melakukan peninjauan secara keuangan hanya berdasarkan tahun sebelumnya, sehingga penetapan target pendapatan ataupun pengeluaran selama ini hanya didasarkan oleh harga pokok produksi dan beban lainnya. Tujuan dari business coaching ini adalah menerapkan sistem penganggaran perusahaan. Tujuan dari menerapkan sistem penganggaran adalah agar PT XZY dapat menetapkan dan meninjau target penjualan tahun depan dan menetapkan target pengeluaran. Dalam penelitian ini, penerapan sistem penganggaran dilakukan pada PT XZY dan dilakukan proyeksi pada PT XZY dalam berbagai kondisi optimis, moderat atau pesimis.

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ABSTRACTThis thesis is the output of business coaching that is conduct at PT XZY which is located in MM2100 Industrial Area, Cibitung. The data collection method that is use in this paper are interviews and observation with SME rsquo s owner as an interviewees. The first problem is the unavailability of company business process flow. The main problem from finance division is PT XZY doesn rsquo t have budgeting system for the company. Currently, the company set their target or expenses based on last year benchmark. The objective of this business coaching is to analyze company rsquo s business process, formulate company rsquo s business model, and impelement budgeting system for the company. The objectives of budgeting system at PT XZY is to help PT XZY setting their target for revenue next year or setting their target for expenses or supervise any kind of expenses. In this thesis, the implementation of the budgeting system was given to PT XZY to make a projection in any kind of condition optimist, moderate or pessimist ."

"Performance management relies on good coaching and feedback. This issue covers both the coaching process and how to provide feedback that encourages the learning process. You will find clear definitions of what constitutes coaching and detailed explanation of the skills and behaviors needed for successful coaching. In addition, the various roles of a coach are discussed as well as how to deliver both positive and negative feedback."

"Increasing frustration with the politics and economics of traditional mental health care has led many psychologists to consider shifting to or adding executive coaching as a core competency in their practices. Experience with work-related issues in clinical practice makes this appear to be a logical extension of traditional clinical and counseling work."

"Tulisan ini membahas wacana argumentatif dalam ceramah para ulama Indonesia tentang hukum demonstrasi. Argumen tersebut dibagi menjadi dua sudut pandang, yaitu argumen prodemonstrasi dan argumen kontrademonstrasi. Tujuan penelitian ini adalah mendeskripsikan perbedaan unsur-unsur argumentasi yang dibangun oleh para ulama dalam pendapatnya tentang hukum demonstrasi. Metode yang digunakan dalam penelitian ini adalah metode kualitatif. Sumber data yang digunakan berasal dari video-video ceramah dalam laman YouTube dengan tiga kriteria: 1) video berdurasi tidak lebih dari 10 menit, 2) video bermuatan argumentasi pro atau kontra demonstrasi, dan 3) ceramah itu disampaikan oleh ustaz asal Indonesia. Atas dasar itu, dipilih enam video yang dibagi menjadi tiga ceramah prodemonstrasi dan tiga ceramah kontrademonstrasi. Setelah itu, video-video tersebut ditranskripsi dengan teknik ortografis untuk dijadikan sebagai data analisis. Teori yang digunakan untuk menganalisis data adalah teori Toulmin (2013). Hasil penelitian ini adalah ditemukan perbedaan penyampaian klaim serta sumber data dan pembenaran yang dijadikan sebagai landasan penetapan hukum Islam. Klaim dalam pendapat prodemonstrasi cenderung bersifat tersirat secara logis. Data dan pembenaran yang digunakannya berasal dari sumber sekunder hukum Islam, yaitu urf dan mashlahah mursalah. Sementara itu, klaim dalam pendapat kontrademonstrasi bersifat lugas dengan data dan pembenaran yang berasal dari Al-Qur’an dan sunah/hadis Nabi.

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This paper discusses the argumentative discourse in the lectures of the Indonesian ulemas about the law of demonstration. The argument is divided into two points of view, that is the pro-demonstration argument and the counter-demonstration argument. The purpose of this study is to describe the differences in the elements of argumentation developed by the ulemas in their opinion about the law of demonstration. The method used in this research is qualitative method. The source of the data used comes from video lectures on the YouTube page with the following criteria: 1) videos are about 10 minutes long, 2) videos containing pro-demonstration or counter-demonstration arguments, and 3) the lectures are delivered by Indonesian ulemas. On that basis, six videos were selected which were divided into three pro-demonstrations and three counter-demonstrations. After that, the videos were transcribed using orthographic techniques to be used as data analysis. The theory used to analyze the data is the theory of Toulmin (2013). The results of this study are found differences in the submission of claims as well as sources of data and warrant that are used as the basis for determining Islamic law. Claims in pro-demonstration opinions tend to be logically implied. The data and the warrant it uses come from the second source of Islamic law, namely urf and marshalah mursalah. Meanwhile, the claims in the counter-demonstration opinion are straightforward with data and warrant derived from the Qur'an and hadith."

"ABSTRAKPenelitian ini bertujuan untuk mengetahui pengaruh dari coaching terhadap malingering. Penelitian ini didasari oleh penemuan sebelumnya bahwa coaching diketahui mampu menurunkan keakuratan diagnosa tes deteksi malingering. Penelitian ini berupa eksperimen dimana partisipan diberikan vignette, kemudian partisipan diminta mengisi Structured Inventory of Malingered Symptomatology (SIMS) milik Smith dan Burger (1997) yang digunakan untuk mengukur malingering. Tujuh puluh mahasiswa psikologi diminta mengisi SIMS dengan instruksi untuk meyakinkan penguji bahwa mereka memiliki gangguan mental agar mereka dapat lolos dari tes deteksi malingering. Sebelum mengisi SIMS, kelompok eksperimen (n = 38) diberikan coaching berupa pemberian informasi mengenai simtom gangguan psikosis dan cara menghindari deteksi malingering, sedangkan kelompok kontrol (n = 32) tidak diberikan coaching dan langsung diminta mengerjakan SIMS. Hasil penelitian menunjukan bahwa terdapat pengaruh dari coaching terhadap malingering, t(40.087) = 2.212, p = .033.

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ABSTRACTThe objective of this study was to examine the effect of coaching on malingering. This study was based on findings that coaching can reduce the accuracy of a malingering detection assessment. This study was an experimental research that use vignette to the subjects, then the subjects were administered Smith and Burger?s (1997) the Structured Inventory of Malingered Symptomatology (SIMS) that used to detect malingering. Seventy pschology students were asked to fill out the questionnaire to assure the tester that they suffered mental disorder in order to pass the test. Before they completed the SIMS, the experiment group (n = 38) received coaching which gave them some information about psychosis? symptoms and strategies to avoid the detection of malingering, meanwhile the control group (n = 32) didn?t receive any coaching and directly instructed to complete the SIMS. The results in this study showed that the coaching affected malingering, t(40.087) = 2.212, p = .033."