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"Contents : Preface -- Introduction: coaching :what it is and what it?s not -- Coaching people in new positions -- Encouraging engagement -- Learning about them -- Onboarding and training -- Coaching employees -- Know your employees -- Performance review -- Goal setting -- Meetings -- Problem solving -- Coaching employee performance after a crisis -- Coaching low performers -- Coaching average performers -- Coaching top performers -- Coaching teams -- Forming teams -- Brainstorming -- Norming and performing -- Team success and achievement -- Using coaching techniques with superiors -- Communication -- Relationship building -- Change initiatives."

"Peer coaching is a powerful process for enabling two or more people, who share common interests or goals, to collaborate in helping one another become more successful in their work or personal lives. This Infoline focuses on the many benefits the process of peer coaching can have on the corporate world."

"pt. 1 Effective coaching and mentoring. What is effective coaching and mentoring at work? --How can I be an effective coach or mentor? --How can I be an effective client? --pt. 2 Coach and mentor development. What is reflective practice and supervision? --How can I be reflective in practice? --What about training and accreditation? --pt. 3 Model, tools, and techniques. What Is The Skilled Helper model? --How Is The Skilled Helper used in practice? --What are some useful tools and techniques? --pt. 4 Coaching and mentoring practice. What are some ethical issues? --What are frequently asked questions? --How is a coaching and mentoring culture developed?"

"Coach employees to ensure maximum performance, motivation and retention. Following a seven-step coaching process, Coaching for High Performance gives managers the tools to help their people excel at their jobs and meet competitive challenges with confidence. This book teaches managers how to communicate performance expectations, assess employee skill levels, establish the purpose of coaching, and agree on a coaching contract. Managers will learn the critical skills needed to conduct coaching conversations, adapt one?s coaching style to fit changing situations, and create a coaching plan. Readers will learn how to: ? Establish the mission and role as a coach ? Deliver feedback in any situation ? Use coaching skills to motivate and retain employees ? Coach employees across generations and throughout the employment life cycle ? Enhance team performance and channel conflict constructively ? Handle difficult coaching situations with insight and skill. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy."

"Coaching is a hot buzzword in today?s hectic business world, and coaching skills are fast becoming essential for anyone who wants to help develop others in the workplace. If you are intrigued by the potential of coaching and want to learn more about promoting growth and learning on the job, you can use 10 Steps to Successful Coaching as a primer to learn and apply basic coaching skills, or to initiate a formal employee coaching program in your organization."

"Focuses on helping coaches properly define their coaching roles and provides the skills necessary to be successful. This book states that a wide range of activities fall under the label of coaching, including guiding, teaching, motivating, and mentoring. It is designed to train people for one-on-one coaching situations. "