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"Sebagai respons terhadap pandemi COVID-19, Grup Rumah Sakit Hermina pada tahun 2020 telah menerapkan pelayanan telemedicine Halo Hermina, namun efektivitas dari layanan ini masih belum diketahui. Tujuan penelitian ini adalah untuk menganalisis efektivitas pelayanan telemedicine di Grup Rumah Sakit Hermina. Penelitian ini menggunakan pendekatan kuantitatif dengan studi metode potong lintang yang dilakukan pada tahun 2022, terhadap total 680 sampel yang terdiri 212 pasien, 239 karyawan dan 229 manajemen. Hasil penelitian menunjukkan bahwa penerapan telemedicine dengan aplikasi Halo Hermina dipandang efektif oleh 94% pasien, 88% karyawan, dan 91% manajemen. Hasil uji bivariat menunjukkan bahwa yang berhubungan dengan efektivitas pelayanan telemedicine adalah perspektif proses bisnis internal, pembelajaran dan pertumbuhan, dan keuangan, pelanggan, persepsi manfaat yang didapatkan, kemudahan, sikap terhadap penggunaan, kecenderungan perilaku. Hasil uji multiple regresi menunjukkan bahwa variabel sikap terhadap penggunaan, kecenderungan perilaku, pertumbuhan dan pembelajaran, pelanggan memiliki hubungan yang bermakna terhadap efektifitas pelayanan telemedicine. Variabel terkait balanced scorecard (BSC) memiliki nilai koefisien determinasi sebesar 32,9 % untuk pihak manajemen dan variabel terkait technology acceptance model (TAM) memiliki nilai koefisien determinasi sebesar 58,4% untuk pasien dan 49,8% untuk karyawan, dengan nilai p<0,05. Rumah sakit dapat menggunakan pendekatan berbasis TAM dan BSC dalam meningkatkan layanan telemedicine Halo Hermina agar dapat menjadi lebih efektif. Untuk meningkatkan capaian penggunaan layanan Halo Hermina, grup rumah sakit Hermina dapat mengembangkan aplikasi halo hermina menjadi lebih mudah digunakan, selain itu secara bertahap memperbaiki sistem digitalisasi rumah sakit termasuk pencatatan pendapatan telemedicine sehingga telemedicine lebih terlihat perananya dalam meningkatkan kinerja rumah sakit.

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As a response to the COVID-19 pandemic, Hermina Hospital Group in 2020 had implemented a telemedicine service known as Halo Hermina; however, the effectiveness of this service remains unknown. The aim of this study is to analyze the effectiveness of telemedicine services in Hermina Hospital Group. This study is conducted in 2022 on 680 subjects consist of 212 patient, 239 staff and 229 management, using a quantitative approach and a cross-sectional design. The results of this study shows that the telemedicine services using Halo Hermina application was deemed effective by 94% of patients, 88% of hospital employees, and 91% of management staffs. Bivariate analysis showed that variables significantly associated with effectiveness were internal business process, learning and growth, customer as well as finance, perceived usefulness, attitude toward using, and behavioral intention to use. Multiple regression model showed that attitude toward using, behavioral intention to use, learning and growth, as well as customer had significant association with effectiveness of telemedicine. Variables related to balanced scorecard (BSC) in the form of internal processes learning & growth, and finance have a determination coefficient of 32,9 % for hospital management, all with p values of <0.05. Variables related to technology acceptance model (TAM) in the forms of attitude towards using and behavioral intent to use have determination coefficient of 58,4 % and 49.8% for patients and employees, respectively. The hospital may use a TAM- and BSC-based approach to increase the effectiveness of telemedicine service with the Halo Hermina application. To increase the use of the Halo Hermina application, Hermina Hospital Group should improve the application in order to make it more user-friendly, in addition to gradually improve the digitalization of healthcare services including the recording of revenues from telemedicine, in order to more prominently view the impact of telemedicine services to the hospital’s performance."

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Telemedicine merupakan salah satu komponen penting dalam transformasi digital kesehatan di Indonesia. Penggunaan telemedicine dapat meningkatkan pemerataan akses kesehatan masyarakat Indonesia. Namun, 58,2% masyarakat Indonesia masih belum mengetahui mengenai telemedicine. Faktor yang memengaruhi minat penggunaan telemedicine setelah pandemi COVID-19 berakhir juga masih belum jelas. Penelitian ini bertujuan untuk memperoleh faktor-faktor yang memengaruhi adopsi telemedicine di Indonesia serta merancang rekomendasi strategi untuk meningkatkan adopsi teknologi telemedicine masyarakat Indonesia. Model yang digunakan dalam penelitian adalah model adopsi teknologi UTAUT2. Penelitian ini menggunakan PLS-SEM (Partial Least Square-Structural Equation Modeling) untuk menganalisis 350 data responden. Kemudian, pemilihan rekomendasi didasarkan pada hasil penelitian menggunakan metode Complex Proportional Assessment (COPRAS). Hasil penelitian menunjukkan bahwa Price Value (PV), Social Influence (SI), Facilitating Conditions (FC), Geographical Location (GL), dan Performance Expectancy (PE) berpengaruh terhadap adopsi telemedicine di Indonesia, sedangkan sosialisasi kepada masyarakat merupakan prioritas strategi untuk meningkatkan adopsi telemedicine masyarakat Indonesia.

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Telemedicine is an important component in the digital transformation of health in Indonesia. The use of telemedicine can increase equity in access to public health in Indonesia. However, 58.2% of Indonesian people are not aware of the existence of telemedicine. Factors that influence telemedicine acceptance after the COVID-19 pandemic ends are also unclear. This study aims to obtain the factors that influence the adoption of telemedicine in Indonesia and to recommend the best strategy to increase the adoption of telemedicine technology in Indonesia. The model used in this research is the UTAUT2 technology adoption model. This study uses PLS-SEM (Partial Least Square-Structural Equation Modeling) to analyze the data from 350 respondents. The selection of recommendations is based on research results using the Complex Proportional Assessment (COPRAS) method. The findings of the study indicate that Price Value (PV), Social Influence (SI), Facilitating Conditions (FC), Geographical Location (GL), and Performance Expectancy (PE) have significant effects on telemedicine adoption in Indonesia, while telemedicine socialization program is a strategic priority to increase adoption of telemedicine in Indonesia.

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"Pelayanan resep obat non racik via telemedicine merupakan serangkaian proses penerimaan resep, entri resep, penyiapan resep dan pengiriman obat. Pelayanan ini mulai dikembangkan pada saat terjadi Pandemi COVID-19 sebagai upaya menyediakan layanan farmasi yang tetap terjangkau bagi masyarakat dengan tetap mencegah penyebaran virus COVID-19. Penelitian ini bertujuan untuk menemukan usulan perbaikan yang tepat dengan menggunakan metode Lean Six Sigma sebagai upaya peningkatan efektivitas dan efisiensi pelayanan obat non racik via telemedicine. Desain penelitian merupakan penelitian kualitatif dengan melakukan observasi, telaah dokumen dan wawancara mendalam. Hasil pengamatan menunjukkan bahawa rata-rata waktu pelayanan obat non racik via telemedicine selama 1 jam 37 menit 11 detik dengan kegiatan value add selama 32 menit 39 detik (33,6%) dan non value add selama 1 jam 4 menit 32 detik (66,4%). Waste yang ditemukan yaitu overprocessing, waiting, motion dan defect sehingga usulan perbaikan yang diberikan menggunakan standarisasi kerja, perbaikan diagram alur, 5S, dan Kaizen.

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Non-compounding drug service via telemedicine is a series of processes for receiving prescriptions, entering prescriptions, preparing prescriptions and delivering drugs. This service was developed during the COVID-19 pandemic as an effort to provide affordable pharmaceutical services for the community while preventing the spread of the COVID-19 virus. This study aims to find the right improvement suggestion using the Lean Six Sigma method as an effort to increase the effectiveness and efficiency of non-compounding drug services via telemedicine. The research design is a quantitative and qualitative research by conducting observations, reviewing documents and in-depth interviews. The results showed that the average service time for non-compounding drugs services via telemedicine was 1 hour 37 minutes 11 seconds with value add activities of 32 minutes 39 seconds (33.6%) and non value add for 1 hour 4 minutes 32 seconds (66, 4%). The wastes found are overprocessing, waiting, motion and defects so the suggested improvements are given using work standardization, flow chart improvement, 5S, and Kaizen."

"Written by leading teledermatologists and telemedicine experts, this hands-on guide addresses the practical needs of the many emerging teledermatology services worldwide. It covers the medical and technical prerequisites for such services as well as the photographic imaging essentials. It also illustrates the performance of teledermatology by means of clinical examples, discusses teledermatology in underdeveloped countries, and presents specialized methods of teledermatology. The impact of telemedicine on the doctor-patient relationship is explored, and the advantages that accrue from improving access to expert knowledge are explained. In addition, quality assurance, legal assumptions, economic aspects, and the future horizons of such health care services are all considered. A comprehensive appendix provides information on training opportunities, sample protocols, consent forms, information sheets, references, and relevant web links."

"ABSTRAKPengguna internet di Indonesia pada tahun 2014 dilaporkan sebanyak 88,1juta, 75 juta diantaranya adalah pengguna smart-phone. Adanya fitur aplikasimemudahkan masyarakat dalam mengakses informasi serta pemenuhan kebutuhansehari-hari. Perkembangan yang sangat pesat dibidang teknologi informasi tentusaja berdampak terhadap dunia kesehatan, Telemedis merupakan metode barudalam pelayanan kesehatan. Telemedis adalah penggunaan teknologi informasidan komunikasi yang digabungkan dengan kepakaran medis untuk memberikanlayanan kesehatan, mulai dari konsultasi, diagnosa sementara dan perencanaantindakan medis, tanpa terbatas ruang atau dilaksanakan dari jarak jauh, sistem inimembutuhkan teknologi komunikasi yang memungkinkan transfer data berupavideo, suara, dan gambar secara interaktif yang dilakukan secara real time.Telemedis sangat bermanfaat bagi masyarakat, diantaranya selain dapat langsungberkonsultasi secara online juga menghemat waktu, efisiensi biaya transportasidan operasional. Manfaat telemedis sangat dirasakan bagi masyarakat yangtinggal di daerah terpencil yang jauh dari fasilitas kesehatan. Telemedis jugabermanfaat dakam mengurangi angka rujukan maupun penanganan langsung olehdokter spesialis, sehingga penanganan pertama bisa dilakukan oleh dokter umumsebagai gate-keeper pelayanan kesehatan. Namun ada permasalahan hukum daritelemedis ini, yakni belum adanya regulasi permenkes yang mengatur pelayananserta standarisasi pelaksanaannya. Informed consent, kerahasiaan data pasien, danrekam medis menjadi hal yang sangat serius diperhatikan dalam pelayananTelemedis sesuai acuan peraturan dan perundang-undangan yang berlaku. Denganadanya telemedis, harapannya mutu pelayanan kesehatan lebih baik dikarenakantelemedis bukanlah upaya kuratif yang menegakkan diagnosa maupun sebagaiupaya pemberian resep (tele-prescription) namun Telemedis memperkuat upayakonsultasi, edukatif, promotif dan preventif kesehatan seseorang, sehinggaseseorang akan mendapatkan umpan balik self-care dan follow up-care

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ABSTRACTInternet users in Indonesia in 2014 was reported as 88.1 million, 75 million ofthem are smart-phone users. Their application feature allows people to accessinformation and the fulfillment of their daily needs. The rapid development ofinformation technology in the field of course affect the health of the world,Telemedicine method is new in health care. Telemedicine is the use ofinformation and communication technologies combined with the expertise ofmedical staff to provide health services, start from consultation, suspect diagnosisand how to planning of medical action, without being confined space orconducted remotely, the system requires a communication technology that enablesthe transfer of data such as video, voice and images interactively performed in realtime. Telemedicine may have beneficial for the community, including in additionto directly online consultation and also saves much time, transportation costs arecheaper and the operational being more efficiency. Telemedicine have manybenefits, such as for the people who live at remote areas which so far from healthfacilities. Telemedicine is also very useful in reducing the number of referenceand handling of directly by specialist doctors, so the first treatment can beperformed by a general practitioner as the gate-keeper of health services.However, there are legal issues of this telemedicine, that telemedicine does nothave any regulations and standardized implementation services. Informed consent,confidentiality of patient data and medical records into a very serious thing to beconsidered in accordance reference Telemedicine service regulations andlegislation in force. With the telemedicine, hopefully more better quality of healthcare, because it is not curative that can give the absolutely diagnosis and attemptprescribing (tele-prescription). But Telemedicine can be strengthen the efforts ofconsultation, education for patients, promotive and preventive health, that personwill get feedback like self- care and follow-up care;"

"Public emergencies such as civil wars, natural disasters, and economic crises test the theoretical and practical commitments of international human rights law. During national crises, international law permits states to suspend many human rights protections in order to safeguard national security. States frequently overstep the limits of this authority, violating even peremptory human rights such as the prohibitions against torture and prolonged arbitrary detention. In this volume, leading scholars from law, philosophy and political science grapple with challenging questions concerning the character, scope, and salience of international human rights, and they explain how the law seeks to protect human rights during emergencies. The contributors also evaluate the law's successes and failures, and offer new proposals for strengthening respect for human rights."

"Pelayanan Unit Gawat Darurat (UGD) merupakan ujung tombak pelayanan kesehatan di rumah sakit dan puskesmas perawatan, dengan waktu yang sangat krusial. Obat darurat darurat (emergency) merupakan sebagian dari obat-obatan yang harus ada dalam persediaan ruangan, obat ini mutlak harus selalu tersedia di puskesmas. Namun dalam melakukan pengolahan data obat, Puskesmas masih menggunakan metode pencatatan manual, yaitu semua data – data dicatat didalam sebuah buku atau arsip. Puskesmas Kecataman Matraman mempunyai pelayanan kegawat-daruratan, dengan menyediakan emergency trolley yang lengkap. Emergency trolley merupakan salah satu peralatan untuk darurat medis, emergency trolley terdapat di Unit Gawat Darurat, selain itu disediakan juga di unit pelayanan 24 jam. Dalam Keputusan Menteri Kesehatan Republik Indonesia Nomor Hk.01.07/MENKES/4799/2021 mengatur tentang daftar obat keadaan darurat medis. Daftar obat emergensi pada emergency trolley yang terdapat di puskesmas Kecamatan Matraman sudah memenuhi persyaratan daftar obat darurat medis sesuai peraturan serta sesuai penggunaannya dalam keadaaan darurat medis.

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Emergency Unit Services are the spearhead of health services in hospitals and health centres, with very crucial time. Emergency drugs are some of the drugs that must be in the room stock, these drugs must always be available at the health centre. However, in processing drug data, the Health Center still uses a manual recording method, namely all data is recorded in a book or archive. The Matraman District Health Center has emergency services, by providing a complete emergency trolley. An emergency trolley is one of the equipment for medical emergencies, an emergency trolley is available in the Emergency Unit, besides that it is also provided in the 24-hour service unit. The Decree of the Minister of Health of the Republic of Indonesia number Hk.01.07 / MENKES / 4799/2021 regulates the list of drugs for medical emergencies. The list of emergency drugs on the emergency trolley at the Matraman District Health Center has met the requirements for the list of medical emergency drugs according to regulations and according to their use in medical emergencies."