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"Penelitian ini bertujuan untuk mengetahui hubungan antara budaya organisasi dengan komitmen keorganisasian karyawan divisi akuntansi dan operasional Bank Syariah Mandiri kantor pusat. Variabel independen akan diukur menggunakan kuesioner dengan indikator pernyataan yang dibuat berdasarkan PIES CAT (Physical Intellectual Emotional Spiritual Culture Analysis Tools) yang dirumuskan oleh Judith A. M. Smith, sedangkan variabel dependen akan diukur menggunakan Organizational Commitment Questionnaire dari Mowday, Porter, dan Steers. Sampel dari penelitian adalah karyawan tetap non manajerial divisi akuntansti dan operasional Bank Syariah Mandiri kantor pusat. Penelitian ini menggunakan metode penelitian kuantitatif dengan menggunakan korelasi Rank Spearman untuk mengukur hubungan antar dua variabel penelitian. Data hasil penelitian dianalisa menggunakan analisa frekuensi kemudian dilakukan uji-z dalam pengujian hipotesis penelitian.Hasil dari penelitian ini menunjukkan adanya hubungan yang sedang antara budaya organisasi dengan komitmen keorganisasian karyawan divisi akuntansi dan operasional kantor pusat Bank Syariah Mandiri.

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This research aimed to recognize the relationship between organizational culture and organizational commitment of the employees on the accounting and operational division at the Central Office Bank Syariah Mandiri. The independent variable would be examined by using the indicators in the questionnaire that were made based on PIES CAT, developed by Judith A. M Smith. And the dependent variable measured by the Organizational Commitment Questionnaire from Porter, Mowday, & Steers. Sample of this research is the non-managerial permanent employees on the accounting and operational division at the central office Bank Syariah Mandiri.

This research is a quantitative research, which was using Rank Spearman correlation to examine the correlation between the two variables. Data gathered from the research will be analyzed based on the frequency of the questionnaire result, and then the hypothesis been tested using z-test.

The finding of the research revealed that there is middle correlation between organizational culture and organizational commitment of the non-managerial employees on accounting and operational division at the central office Bank Syariah Mandiri."

"Skripsi ini bertujuan untuk mengetahui hubungan antara budaya organisasi dengan komitmen organisasional pada karyawan Divisi Consumer Cards Group PT Bank Mandiri Plaza Bapindo. Pendekatan yang digunakan adalah pendekatan kuantitatif dengan metode survei yang menggunakan teknik total sampling terhadap karyawan tetap dan telah bekerja minimal 1 tahun di Divisi Consumer Cards Group PT Bank Mandiri Plaza Bapindo, sehingga diperoleh 47 responden. Hasil penelitian ini menunjukkan bahwa budaya organisasi memiliki hubungan dengan komitmen organisasional karyawan.

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This research aims to examine the Correlation between Organizational Culture and Organizational Commitment at Consumer Cards Group Division of PT Bank Mandiri Plaza Bapindo. This research used quantitative approach with survey method that used total sampling technique for permanent employees and have worked at least one year in the Division of Consumer Cards Group PT Bank Mandiri Plaza Bapindo, so that 47 respondents obtained. Results of this research indicates that organizational culture has a relationship with employee?s organizational commitment."

"Penelitian ini berfokus pada penemuan ada/tidaknya hubungan antara nilai budaya organisasi dengan komponen komitmen organisasi. Nilai budaya organisasi seperti yang diungkapkan oleh Hofstede (1980), dan komitmen organisasi yang diungkapkan oleh Allen & Meyer (1997), pada karyawan bank syariah X. Penelitian ini termasuk di dalam penelitian kuantitatif ex post field study yang bersifat korelasional. Hasil penelitian ini menunjukkan bahwa terdapat hubungan nilai budaya organisasi dengan komponen komitmen organisasi afektif dan normatif. Dan tidak terdapat hubungan dengan komitmen kontinuans.

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This research aims to see the correlation between the quality of work life and teaching commitment among teachers. Quality of work live include seven factors: fair and adequate compensation, safe and healthy school envronment, opportunity to growth and develop, integration in the workplace, social relevance, supervision and participation. While commitment to teaching include five dimensions: identification with teaching subjects, identification with students, involvement in subject teachings, involvement with students, and loyalty to teaching. This research involved 81 respondents who work as teachers in East Jakarta and Depok. This research used quantitative method with the questionnaire as a data collector. This research found that there is no significant correlation between quality of work life and commitment to teaching. Thus it can be concluded that commitment to teaching can not be explained by quality of work life."

"Perbankan diperkirakan menjadi salah satu bidang usaha yang akan terkena dampak disrupsi dalam perkembangan industry 4.0. Bank Central Asia sebagai perusahan perbankan swasta terbesar di Indonesia tidak melakukan strategi pengurangan karyawan. Tujuan dari penelitian ini adalah untuk melihat pengaruh Kepemimpinan Transformasional dan Budaya Organisasi serta peran mediasi Komitmen Organisasional terhadap Organizational Citizenship Behavior (OCB) karyawan Bank Central Asia di Divisi Sentra Layanan Perbankan Elektronik. Target responden penelitian adalah karyawan tetap di Divisi SLPE BCA. Proses analisa data menggunakan metode SEM-PLS untuk melihat hubungan antar variabel. Hasil penelitian menemukan bahwa kepemimpinan transformasional tidak berpengaruh terhadap OCB baik secara langsung maupun melalui peran mediasi Komitmen Organisasional. Sebaliknya budaya organisasi berpengaruh signifikan baik secara langsung maupun melalui peran mediasi Komitmen Organisasional. Oleh karena itu proses internalisasi budaya sangat penting dilakukan kepada setiap karyawan agar tujuan organisasi yang telah ditetapkan bisa tercapai.

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Banking is estimated to be one of the business sectors that will be affected by disruption in industrial development 4.0. Bank Central Asia as the largest private banking company in Indonesia doesnt carry out a strategy to reduce employees. The purpose of this study was to look at the effect of Transformational Leadership and Organizational Culture with the mediating role of Organizational Commitment on Organizational Citizenship Behavior (OCB) of Bank Central Asia (BCA) employees in the Division of Electronic Operations Centers (COE). The target of the research respondents is permanent employees. The data analysis process uses the SEM-PLS method to see the relationships between variables. The results of the study found that Transformational Leadership didnt influence OCB either directly or through the mediating role of Organizational Commitment. Instead Organizational Culture has a significant effect both directly and through the mediating role of Organizational Commitment. Therefore, the process of cultural internalization is very important for each employee so that the organizations stated goals can be achieved."

"Skripsi ini membahas pengaruh budaya organisasi terhadap komitmen organisasional karyawan tetap non-manajerial PT. Persona Prima Utama. Tujuan penelitian ini adalah untuk menganalisis bagaimana pengaruh budaya organisasi terhadap komitmen organisasinal karyawan tetap non-manajerial PT. Persona Prima Utama melalui dimensi innovation and risk taking, attention to detail, outcome orientation, people orientation, team orientation, aggressiveness, dan stabillity. Metode penelitian yang digunakan adalah kuantitatif. Sampel dalam penelitian ini adalah 58 karyawan tetap non-manajerial pada PT. Persona Prima Utama dengan menggunakan metode total sampling. Instrumen penelitian ini menggunakan kuesioner dan dianalisis dengan menggunakan analisis regresi linear sederhana. Hasil penelitian ini menunjukkan bahwa budaya organisasi mempengaruhi komitmen organisasional sebesar 60% dan 40% dipengaruhi oleh faktor lain. Hasil analisis menunjukkan budaya organisasi memiliki pengaruh yang signifikan terhadap komitmen organisasional.

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This study describe about The Effect of Organizational Culture on Commitment Organizational of Non-Managerial Employees at PT Persona Prima Utama. The purposeof this study is to analyze how the effect of organizational culture through the dimensions of innovation and risk taking, attention to detail, outcome orientation, people orientation, team orientation, aggressiveness, and stabillity. The method used is quantitative. The samples in this research were 58 person of non-managerial-permanent employees using total sampling method. The instrument of this research using questionnaires and analyzed by using simple linear regression analysis. The results ofthis study indicatethat organizational affects organizational commitment by 60% and 40% influenced by other factors. The analysis showed that organizational culture has a significant influence on organizational commitment."

"Penelitian ini bertujuan untuk mengetahui hubungan antara budaya organisasi dan kepuasan kerja dengan komitmen organisasi aparat pajak pada Kantor Pelayanan Pajak (KPP) Jakarta Taman Sari Dua. Budaya organisasi adalah nilai-nilai dan semangat yang mendasar dalam cara mengelola serta mengorganisasikan organisasi, yang diukur dengan menggunakan indikator inisiatif individu toleransi terhadap risiko, integrasi, dukungan manajemen, pengawasan, identifikasi, sistem penghargaan, toleransi terhadap konflik, dan pola komunikasi. Kepuasan kerja adalah keadaan emosional yang menyenangkan yang dirasakan oleh oleh seseorang terhadap pekerjaannya yang diukur berdasarkan indikator pekerjaan, penyelia, teman sekerja, promosi, dan gaji. Komitmen organisasi adalah kekuatan yang bersifat relatif dari individu mengenai rasa kepercayaan terhadap nilai-nilai organisasi, kesediaan untuk berusaha sebaik mungkin demi kepentingan organisasi, keinginan untuk tetap menjadi anggota organisasi yang bersangkutan, dan ketertarikan terhadap tujuan, nilai-nilai, dan sasaran organisasi.Penelitian menggunakan metode deskriptif dan korelasional dengan melibatkan 92 sampel (responden) yang diambil secara acak sederhana dari 120 populasi. Pengumpulan data dilakukan dengan kuesioner yang sebelumnya telah diuji validitas dan reliabilitasnya. Uji validitas menggunakan rumus korelasi Spearman Rho dan uji reliabilitas menggunakan Sprearman Brown. Data yang diperoleh dianalisis dengan menggunakan formula statistika, yakni korelasi Spearman Rho dan t-test yang pengolahannya dilakukan dengan program SPSS versi 12. Hasil analisis deskriptif menunjukkan bahwa budaya organisasi tergolong baik, kepuasan kerja tinggi, dan komitmen organisasi tinggi. Sedangkan hasil pengujian hipotesis menunjukkan bahwa budaya organisasi memiliki hubungan positff dan signifikan dengan komitmen organisasi. Demikian pula kepuasan kerja juga memiliki hubungan positif dan signifikan dengan komitmen organisasi. Hasil ini memberikan arti bahwa semakin baik budaya orgnaisasi dan semakin tinggi kepuasan kerja maka semakin tinggi komitmen organisasi; sebaliknya semakin buruk budaya organisasi dan semakin rendah kepuasan kerja maka semakin rendah komitmen organisasi aparat pajak.Dengan kondisi seperti itu, budaya organisasi KPP Jakarta Taman Sari Dua perlu dikembangkan dengan cara berusaha mengikuti, menyokong dan rnengimplementasikan nilai-nilai budaya organisai yang terbukti memberikan good will bagi terbangunnya komitmen organisasi serta berusaha meninggalkan nilai-nilai budaya organisasi yang ternata tidak menyokong terbangunnya komitmen organisasi seraya menggantinya dengan nilai-nilai budaya baru yang dipandang lebih menjanjikan terbangunnya komitmen organisasi; kepuasan kerja di kalangan aparat pajak perlu ditingkatkan dengan dua orientasi: kemauan pegawai untuk meningkatkan kepuasan kerjanya dengan cara menempatkan kerja sebagai salah satu bentuk ibadah kepada Tuhan Yang Maha Esa dan kemauan manajemen atau otoritas kantor untuk memenuhi aspek-aspek dari kepuasan kerja yang dirasakan pegawai masih kurang.

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This research was purposed to analyze the relationship between organizational culture and job satisfaction with organizational commitment of tax officers at Kantor Pelayanan Pajak (KPP) Jakarta Taman Sari Dua. Organizational culture is basic values and motivation in management of organization, which measured with indicators: individual initiative, risk tolerance, integration, management support, supervision, identification, reward system, conflict tolerance, and communication pattern. Job satisfaction is pleasant emotional situation, which felt by someone to his work, which measured with indicator: work, supervisor, coworker, promotion, and salary. Organization commitment interpreted as the relative strength of individual about the feeling trust to organization values, readiness tries seriously to organizational interest, strong desire and purpose to look after his membership in organization. Descriptive and co relational methods were employed and 92 respondents obtained from 120 populations were participated in this study. Valid and reliable questionnaires were used to collect data. Spearman Rho correlation and Spearman Brown formula were used as validity and reliability testing. Obtained data then were analyzed with Spearman Rho correlation and t test assisted with SPSS Ver. 12.

Descriptive analysis results showed that organizational culture could be categorized as good, high job satisfaction and organizational commitment. Hypotheses testing showed that organizational culture had positive and significant correlation with organizational commitment. Job satisfaction also had positive and significant correlation with organizational commitment. This results indicated that the better organizational commitment and job satisfaction, the higher organizational commitment and vice versa.

Based on this condition, organizational commitment of KPP Jakarta Taman Sari Dua needs developing by following, supporting, and implementing organizational culture values which had been proven in giving goodwill for the development of organizational commitment and also by leaving organizational culture values which did not give supports for organizational commitment development, and by replacing them using new values which are seen more promising for the improvement of organizational commitment; job satisfaction among tax officers also needs increasing by implementing two orientations: willingness to work can be positioned as a form of worshiping God and willingness of management or authority for fulfilling job satisfaction aspects which were valued by employees as still not in a good condition."

"Kualitas sumber daya manusia di Direktorat Jenderal Pajak merupakan faktor utama yang menentukan tercapai tidaknya visi, misi, strategi dan target-target yang hendak dicapai oleh Direktorat Jenderal Pajak Pengelolaan sumber daya manusia harus diprioritaskan, salah satunya dengan terus mengusahakan kepuasan kerja para pegawainya. Penelitian ini berusaha mengkaji masalah kepuasan kerja ditinjau berdasarkan komtimen organisasi dan budaya organisasi pada Kantor Pelayanan Pajak (KPP) Serang.Kepuasan kerja diartikan sebagai keadaan emosional yang menyenangkan yang dirasakan oleh oleh seseorang terhadap pekerjaannya yang diukur berdasarkan indikator: pekerjaan, penyelia, teman sekerja, promosi, dan gaji. Komitmen organisasi didefinisikan sebagai kekuatan yang bersifat relatif dari individu mengenai rasa kepercayaan terhadap: nilai-nilai organisasi, kesediaan untuk berusaha sebaik mungkin demi kepentingan organisasi, keinginan untuk tetap menjadi anggota organisasi yang bersangkutan, dan ketertarikan terhadap tujuan, nilai-nilai, dan sasaran organisasi. Sementara budaya organisasi ada|ah nilai-nilai dan semangat yang mendasar dalam cara mengelola serta mengorganisasikan organisasi, yang diukur dengan menggunakan indikator: inisiatif individu, toleransi terhadap risiko, integrasi, dukungan manajemen, pengawasan, identifikasi, sistem penghargaan, toleransi terhadap konrlik, dan pola komunikasi.Penelitian menggunakan pendekatan korelasional dengan melibatkan 97 sampel (responden) yang diambil secara acak sederhana dari 128 populasi. Pengumpulan data dilakukan dengan kuesioner yang sebelumnya telah diuji validitas dan reliabilitasnya. Uji validitas menggunakan rumus korelasi Rank Spearman dan uji reliabilitas menggunakan Spearman Brown. Data yang diperoleh dianalisis dengan menggunakan formula Statistika, yakni korelasi Rank Spearman dan t-test yang pengolahannya dilakukan dengan program SPSS versi 12.Hasil analisis deskriptif menunjukkan bahwa komitmen organisasi tergolong tinggi, budaya organisasi tergolong baik, dan kepuasan kerja tergolong tinggi, Sedangkan hasil pengujian hipotesis menunjukkan bahwa komitmen organisasi memiliki hubungan positif dan signifikan dengan kepuasan kerja, dengan indikasi nilai koefisien korelasi = 0,596. Demikian pula budaya organisasi juga memiliki hubungan positif dan signifikan dengan kepuasan kerja, dengan indikasi nilai koefisien korelasi = 0,532 Hasil ini memberikan arti bahwa semakin tinggi komitmen organisasi organisasi dan semakin baik kondisi budaya organisasi maka semakin tinggi pula kepuasan kerja pegawai.Dengan kondisi seperti itu, maka komitmen organisasi pegawai KPP Serang perlu ditingkatkan Iagi dengan cara penyadaran diri yang Iebih ikhlas dan tulus bahwa organisasi (KPP Serang) ada|ah instansi publik yang dapat dijadikan wahana pengabdian kepada bangsa dan negara sehingga eksistensinya perlu dijaga dan dikembangkan secara terus menerus dan otoritas organisasi (Direktorat Jenderal Pajak) memfasilitasi segenap keinginan, harapan dan kebutuhan aktual pegawai sebagai aset organisasi yang tidak ternilai; budaya organisasi pada KPP Serang perlu dikembangkan Iebih Ianjut dengan mengakomodir nilai-nilai budaya organisasi baru yang dipandang dapat memperkaya dan memperkuat budaya organisasi yang sekarang ada; dan dilakukan peneiitian lanjutan dengan metode serupa tetapi dengan obyek penelitian yang Iebih Iuas dan jumlah sampel yang Iebih besar sehingga diperoleh hasil yang dapat memperluas generalisasi hasil penelitian ini.

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The quality of human resources at Direktorat Jenderal Pajak is a key factor which determines the achievement of vision, mission, strategy, and targets of Direktorat Jenderal Pajak. Management of human resources must be placed at first priority by improving work satisfaction of employees. This research was purposed to study work satisfaction issues seen through organizational commitment and organizational culture at Kantor Pelayanan Pajak (KPP) Serang.

Work satisfaction was defined as joy emotional state felt by a person toward his/her work measured by several indicators such as: work, supervisor, colleagues, promotion, and salary. Organizational commitment was defined as individual relative power about belief toward: organizational values, willingness to give to best for organization interests, willingness to keep staying as a member of organization, interested in organizations goals, values, and targets. Whereas organizational culture was defined as basic values and spirit in managing and organizing organization, which measured with indicators: individual initiative, risk tolerance, integration, management support, control, identification, reward system, conflict tolerance, and communication pattern.

This study used correlation approach and 97 respondents obtained from 128 population were participated by deploying simple random sampling technique. Valid and reliable questionnaires were used to collect data. Rank Spearman and Spearman Brown were used as validity and reliability testing. Obtained data then were analyzed with Rank Spearman correlation and t-test assisted with SPSS ver. 12.

Descriptive analysis showed that organizational commitment could be categorized as high, organizational culture as good, and job satisfaction high. Moreover, hypotheses testing proved that organizational commitment had positive and significant relationship with job satisfaction, indicated by coefficient of correlation = 0.5962 Organizational culture also had positive and significant relationship with job satisfaction, indicated by coefficient of correlation = 0.532. This results implied that the higher organizational commitment and organizational culture, the higher job satisfaction.

Based on the findings, organizational commitment of the employees at KPP Serang needs more improvement by revealing self awareness that organization (KPP) is the public institution which could be viewed as a place to give dedication to the nation and country so that its existence needs to be guarded and be developed continuously and organization authority (KPP/DJP) should facilitate all of their willingness, hopes, and actual needs of the employees as invaluable organizational assets; organizational culture of KPP Serang also needs to be developed by accommodating new values of organizational culture which seen could improving and strengthen present organizational culture; further similar researches also needed with broader research object and higher sample size so that the results could have greater generalization than this study."

"Corporate culture applying in Bank Indonesia is not quit of human resources being element. Officers as human resources being have special things cover job satisfaction, attitude, behavioral activity, and habit, which grow and formed pursuant to environmental situation. Job satisfaction influenced by various factors, which is on this research, will limit by perceiving relationship between corporate culture and compensation as factor influencing of job satisfaction.This research is conducted among officers in Bank Indonesia's monetary sector in light of testing the relationship between corporate culture, compensation and job satisfaction of Bank Indonesia's employee in monetary sector. Among 638 employees as the population are 76 employees of research sample, consist of some sample from each faction taken by proportional sampling random, in order to get all the factions be represented.This thesis is conducted to be able to give answer through research, whether the relationship between corporate culture, compensation and job satisfaction exists for Bank Indonesia's employee in monetary sector, related to the corporate culture that has been implemented in Bank Indonesia environment.Corporate culture aspect influenced many by some theory like 7's from McKinsey and some other theory, whereas compensation in Bank Indonesia constituted by pay base aspect, pay base seniority, and pay base performance. While job satisfaction pursuant to theory social needs of human being and some other theory.Data collecting in this research uses questionnaires submitted by respondents either directly or by e-mail. The questionnaire consists of 4 parts: (I) four questions about general condition, (2) nineteen questions about employee's perception of corporate culture (X,),(3) sixteen questions about compensation, each in 2 sub-parts of financial compensation (X2) and non financial compensation(X3), and (4) twenty questions about job satisfaction (Y).The data processing is completed by using the SPSS software 11.0. Tabulation traverse (cross tab) is used in order to know the tendency of socio demographic variables in job satisfaction used, while Pearson correlation is used in order to test the relationship between corporate culture, compensation and job satisfaction.Result of research shows that relationship of corporate culture (Xl), financial compensation (X2), and non financial compensation (X3) have positive value relationship and significant with employee's job satisfaction (Y). This statement was proved by the correlation value of 0,699 between corporate culture and job satisfaction, the correlation value of 0,479 between financial compensation with job satisfaction and the correlation value of 0,682 between non financial compensation and job satisfaction. Meanwhile, the R-square value between corporate culture, financial compensation, and non financial compensation with job satisfaction is 0,529."

"Proses caring membentuk karakter perawat yang empati dan tulus dalam melakukan asuhan keperawatan. Tujuan untuk mengetahui faktor komitmen dan iklim organisasi yang paling dominan berhubungan dengan perilaku caring perawat pelaksana di RSWH. Desain penelitian menggunakan deskripif korelatif dengan pendekatan cross sectional. Pengukuran faktor komitmen dan iklim organisasi menggunakan kuesioner, dan perilaku caring dengan observasi sistematik terhadap 77 perawat pelaksana diambil secara propotional simple random sampling. Hasil penelitian menunjukkan terdapat hubungan bermakna antara komitemen dan iklim organisasi dengan perilaku caring. Faktor komitmen dan iklim organisasi yang paling dominan berhubungan dengan perilaku caring perawat pelaksana adalah masa kerja, komitmen afektif, kultur organisasi, dan pendidikan. Rekomendasi pada rumah sakit sebaiknya melakukan evaluasi terhadap komitmen afektif perawat, perbaikan kultur organisasi, dan meningkatkan pendidikan perawat.

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Process of caring are shaping the nurse character to be more emphatic and sincere in performing nursing care. The objective of this research is to determine the commitment factors and the most dominant climate associated with nurses caring behavior in RSWH. The design used in this research was descriptive correlative with cross sectional approach. Commitment factors and organizational climate has been measured by questionnaires, then the caring behavior has observed by systematic observation of 77 nurses which taken by proportional simple random sampling.

The result showed that the most dominant of commitment factors and organizational climate related to the nurses caring behavior in RSWH are; working period, affective commitment, organizational culture, and education. Conclusion The achievements of nurses? organizational commitment at RSWH was 73,3% , organizational climate was 71, 6% and then caring behavior was 87, 3% from total value. Recommendation to Hospital was evaluate the affective commitment of nurses, improving organizational culture, and increase nurse education."

"Penelitian ini bertujuan untuk menganalisis pengaruh budaya organisasi terhadap organizational citizenship behavior (OCB) serta menganalisis faktor-faktor lain yang mempengaruhi organizational citizenship behavior (OCB). Penelitian ini dilakukan pada kantor pusat PT Garuda Indonesia (Persero) Tbk dengan jumlah responden sebanyak 83 orang yang berstatus sebagai pegawai tetap. Metode pengumpulan data primer dilakukan melalui survei dengan menggunakan kuesioner dan wawancara mendalam. Data yang diperoleh dianalisis dengan menggunakan teknik regresi linier sederhana dengan menggunakan program aplikasi SPSS 19.0. Hasil penelitian ini menunjukkan bahwa budaya organisasi memiliki pengaruh yang signifikan terhadap organizational citizenship behavior (OCB) pegawai tetap di kantor pusat PT Garuda Indonesia (Persero) Tbk.

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This study aims to analyze the influence of organizational culture on organizational citizenship behavior (OCB) and analyze other factors that affect organizational citizenship behavior (OCB). This research was conducted at the head office of PT Garuda Indonesia (Persero) Tbk with the total of 83 permanent employees as the respondents of this research. The primary method of data collection is done through a survey using a questionnaire and indepth interview. The data obtained were analyzed using simple linear regression techniques using the SPSS 19.0 program. The results of this study indicates that organizational culture has significant influence on organizational citizenship behavior (OCB) permanent employees at the head office of PT Garuda Indonesia (Persero) Tbk."