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"Dalam rangka transformasi digital untuk mengembangkan dan meningkatkan kompetensi pegawai yang tersebar di seluruh wilayah Indonesia, perusahaan terus berupaya untuk menciptakan inovasi dengan memanfaatkan perkembangan teknologi informasi saat ini. Implementasi Learning Management System pada perusahaan merupakan salah satu terobosan baru dalam memudahkan pegawai untuk mengakses materi pembelajaran dimana pun dan kapan pun dengan harapan bisa meningkatkan pengetahuan dan kompetensi pegawai untuk mewujudkan visi dan misi perusahaan yang sudah ditetapkan. Namun implementasi Learning Management System ini belum berhasil sesuai target yang sudah ditetapkan dengan permasalahan jumlah user yang mengakses setiap tahun terus mengalami penurunan yang cukup signifikan. Penelitian ini bertujuan untuk mengidentifikasi faktor-faktor yang menjadi penyebab kegagalan implementasi learning management system di perusahaan dan diharapkan dapat memberikan rekomendasi perbaikan yang bisa diterapkan oleh PT Jasa Raharja supaya pengguna learning management system pada tahun berikutnya bisa meningkat dan tercapai sesuai target yang sudah ditetapkan. Pendekatan penelitian menggunakan metode kualitatif kuantitatif, pengumpulan data dilakukan dengan wawancara, analisis dokumen dan kuesioner. Identifikasi faktor-faktor dilakukan dengan melakukan tinjauan pustaka untuk selanjutnya dilakukan validasi oleh subject matter expert dan pengguna system aktif. Faktor penyebab kegagalan yang diperoleh dari hasil validasi wawancara dengan pakar selanjutnya diolah menggunakan open coding analysis untuk diproses secara kuantitatif dengan metode Analytic Hierarchy Process (AHP). Hasil dari penelitian ini didapatkan empat faktor antara lain Functional and Interface (UI/UX), Organizational, Project Management dan User/Costumer serta empat belas sub faktor yang menyebabkan kegagalan implementasi learning management system di PT Jasa Raharja.

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In the context of digital transformation to develop and improve the competence of employees spread throughout Indonesia, the company continues to strive to create innovations by utilizing current information technology developments. The implementation of the Learning Management System in companies is one of the new breakthroughs in making it easier for employees to access learning materials anywhere and anytime with the hope of increasing employee knowledge and competence to realize the company's vision and mission that have been set. However, the implementation of the learning management system has not met the set target, with the result that the number of users accessing it each year continues to decline significantly. This study aims to identify the factors that cause the failure of the implementation of the learning management system in the company and is expected to provide recommendations for improvements that can be implemented by PT Jasa Raharja so that the use of the learning management system in the following year can increase and achieve the targets set. The research approach uses quantitative and qualitative methods, data collection is done through interviews, document analysis, and questionnaires. A literature review is conducted to identify factors for further validation by subject matter experts and active system users. Factors causing failure obtained from the validation results of interviews with experts are then processed using open coding analysis to be processed quantitatively using the Analytic Hierarchy Process (AHP) method. The results of this study found four factors, including functional and interface (UI/UX), organizational, project management, and user/customer, as well as fourteen sub-factors, that caused the failure of the implementation of the learning management system at PT Jasa Raharja."

"ABSTRAK Paska Perang Dingin telah membawa era keterbukaan yang mendorong intelijen untuk lebih beratensi terhadap eksploitasi sumber data terbuka. Meskipun sebelumya, eksploitasi sumber data terbukayang dikenal sebagai OSINT sering digunakan dalam proses intelijen, namun nilainya masih dipandang rendah oleh komunitas intelijen. OSINT hanya sebagai bahan sekunder dan pelengkap bagi sumber tertutup. Pandangan tersebut muncul, sebab sumber data terbuka dinilai bukan sumber yang terklasifikasi. Agar menjadi informasi intelijen maka diperlukan validasi dan analisis terlebih dahulu. Pada penelitian ini, teknologi informasi melalui prosestext mining digunakan sebagai alat bantu dalam proses eksploitasi sumber data terbuka. Sedangkan pada proses analisisnya mengunakan pendekatan timeline analisis dan social network analisis (SNA). Pendekatan timeline analisis dilakukan untuk mengambarkaninteraksi antar aktor terhadap urutan waktu. Sedangkan pendekatan SNA dilakukan untuk memetakan siapa aktor penting pada interaksi antar aktor. Hasil eksploitasi sumber data terbukayang telah diolah digunakan untuk mendeteksi ancaman atau sebagai early warning dalam mendukung proses analisa intelijen. Deteksi ancaman tersebutdijelaskan dalam tiga sinyal: weak signal (emerging issues), strong signal dan wildcard. Isu penyadapan Australia terhadap Indonesia diangkat sebagai studi kasus dalam penelitian ini untuk menjelaskan bagaimana melakukan eksploitasi sumber data terbuka untuk mendeteksi ancaman.

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ABSTRAK The end of the Cold War has brought about an era of openness that subsequently pushed intelligence to devote more attention to the exploitation of open data sources. Although previously, the exploitation of open source data known as OSINT, is often used in the intelligence process, but the value is still considered inferior by the intelligence community. OSINT is only considered as a secondary and supplementary materials for closed sources. The opinion comes up because open data sources is not considered classified sources. To become intelligence information it needs validation and analysis beforehand. In this study, information technology through text mining process is used as a tool in the process of exploitation of open data sources, while in the process of analysis it uses a analysis timeline approach and social network analysis (SNA). The analysis timeline approach is taken to see the interaction between the actors of the time sequence, while the SNA approach is to map out who is the important actor in the interaction between actors. The exploitation of open data sources that have been processed is used to detect a threat or as an early warning in supporting the intelligence analysis process. Detection of these threats are described in the three signals: weak signal (emerging issues), strong signals and wildcards. The issue of Australian wiretapping against Indonesia is taken as a case study in this research to explain how to exploit open data sources to detect threats."

"ABSTRAKPenelitian ini membahas tentang layanan penyebaran informasi terbaru dan terseleksi (PITT) berbasis online di Perpustakaan Badan Informasi Geospasial (BIG) dengan website perpustakaan BIG sebagai media penyebaran informasinya. Tujuan penelitian ini untuk mengetahui penggunaan layanan PITT ini oleh perngguna potensial BIG, dan kendala pengguna dalam menggunakan layanantersebut. Penelitian ini menggunakan penelitian deskriptif dengan pendekatan kuantitatif dan metode survei dengan menyebarkan kuesioner dalam pengumpulandata. Populasinya adalah seluruh pegawai BIG yang membutuhkan dan menggunakan informasi geospasial dalam pekerjaan mereka. Sampel yang diambil 73 responden dengan teknik pengambilan sampel acak berlapis. Hasilpenelitian menunjukkan pengguna potensial Perpustakaan BIG cukup mengetahui dan pernah menggunakan layanan PITT berbasis online ini dan tidak terdapat kendala yang dihadapi pengguna dalam menggunakan layanan ini.

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ABSTRACTThis research discusses about the current awareness service and the selective dissemination of Information online based at Geospatial Information InstitutionLibrary (BIG) by its own website as dissemination of Information. The purpose of this research is to understand the current awareness service and the selective dissemination of Information online based usage by BIG Library potential users and user obstacles in using that service. This research applies descriptive research method with quantitative approximation method, survey method and using questionnaires to collect data. The population is all of the BIG employees who need and use the geospatial information for their works. The sample of this research is 73 respondents with stratified random sampling. The result of this research shows that the potential BIG users know it well and have ever used this current awareness service and the selective dissemination of Information online based at Geospatial Information Institution Library (BIG) and there is no obstacle that faced by the users in using this service."

"ABSTRAKPada era globalisasi, tranparansi, keterbukaan informasi publik untukmengakses data. Pemerintah melakukan pemerintahan yang good governanceuntuk menjawab tantangan tersebut. Salah satu bentuk good governance adalahpelayanan publik, yang digunakan untuk memenuhi kebutuhan dunia usaha(private sector), dan masyarakat (society). Perkembangan teknologi informasi saatini memungkinkan untuk melayani publik secara online dan terintegrasi. Padapenelitian ini bertujuan untuk mengkaji pengaruh sistem perizinan online,gambaran sistem perizinan online yang tersedia, dan faktor-faktor apa saja yangmempengaruhi kualitas pelayanan tersebut.Selanjutnya dengan menggunakan metode Analytic Hierarchy Process(AHP) untuk mengkaji penelitian kualitas pelayanan dengan model hierarki, yangmeliputi: kriteria kualitas interaksi yang terdiri dari subkriteria sikap, perilaku,dan keahlian; kriteria kualitas lingkungan fisik yang terdiri dari subkriteria kondisisekitar, desain, dan faktor sosial; serta kriteria kualitas hasil yang terdiri darisubkriteria waktu tunggu, kesan, rasa emosi, akses data. Penelitian ini dianalisisdan selanjutnya dikategorikan berdasarkan persepsi pemohon, frontline,pemerintah.Berikutnya hasil penelitian berdasarkan persepsi gabungan menunjukkanbahwa subkriteria yang memiliki prioritas nilai kepentingan untuk daya ungkit(langsung) terhadap kualitas hasil adalah akses data, waktu tunggu, kesan, danrasa emosi, terhadap kualitas interaksi adalah keahlian, sikap, dan perilaku,terhadap kualitas lingkungan fisik adalah faktor sosial, kondisi sekitar, dan desain.Untuk alternatif solusi yang diusulkan adalah sistem perizinan online.

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ABSTRACTIn the era of globalization, transparency, public information openness toaccess the data. The government delivering good governance to answering thesechallenges. One of good governance is a public service, is used to meet the needsof the business (private sector), and community (society). The development ofinformation technology makes it possible to serve the public with online systemand intregrated. In this study aims to assess the effect of online licensing system,quick look online licensing system, and the factors that influence the servicequality.Furthermore, the methods Analytic Hierachy Process (AHP) to assessresearch service quality with hierarchy model, include: criteria interaction qualityconsist of attitude, behaviors, and expertise; criteria physical environment qualityconsist of ambient condition, design, and social factor; and criteria outcomequality consist of waiting time, tangibles, valence, and access data. This researchanalysed and continued be categorized based on perception Applicant, Frontline,Government.Next the result of research based on combination all perception show thatsubcriteria which has important priority for direct forming at outcome quality isaccess data, waiting time, tangibles, valence, and at interaction quality isexpertise, attitude, and behaviours, and next at physical environment quality issocial factor, ambient condition, and design. For solution alternative to propose isonline licensing system."

"Tender Online System on procurement process has entered to a new era of industrial field in Indonesia especially for oil and gas industry. ConocoPhillips as the first company has implementing the system in Indonesia. Further, the author would like to describe basic issue of research as the follows:1. How big qualities of tender on-line system service quality observed from the following dimensions: reliability, responsiveness, assurance, empathy and tangible?2. How to know the position of such dimensions based on interest (expectation) level and performance achievement of procurement department?3. What different of customer expectation against five service quality dimensions?In other side, the purpose of this research is to know the following aspects:1. To know quality level of tender on-line services observed from service quality dimensions of reliability, responsiveness, assurance, empathy and tangible.2. To analysis conformity level between customer expectation of service quality dimensions with performance achieved by procurement department.3. To explain different gap level of customer expectation against five service quality dimensions.Research method that used is survey method (quantitative) included into descriptive research and performed to the whole population. The number of population is not too big which is 200 and also as respondents.Technique of data analysis that used is descriptive quantitative, it describes how to appraise the performance and expectation level against service quality dimensions and how high its conformity level by utilizing importance-Performance Analysis.In this research, the author found that even though there is no different or only little gap exists in customer expectation against service quality dimensions, and majority of customers (respondents) are satisfied, it does not mean all customers agree with the service quality level represented through five service quality dimensions. For customers who felt unsatisfied, the respective department must pay attention to fulfill their needs and maintain with better relationship.The procurement department is responsible for development and increasing of their service performance level and have to achieve it in future in framework of fully customer satisfaction. The key words: "Don't ever to feel satisfy to what had been achieved, but it should drive for better performance results in the future"."

"Mobile IPv6 adalah teknologi jaringan komputer yang mendukung mobilitas user untuk berpindah dari satu jaringan ke jaringan lain tanpa harus memutuskan koneksi. Proses perpindahan dalam teknologi Mobile IPv6 disebut handover. Pada skripsi ini telah dibuat sebuah jaringan Mobile IPv6 untuk mengukur parameter QoS dengan skenario vertical handover dan horizontal handover. Skripsi ini menggunakan aplikasi game online yang akan diukur QoSnya. Pengukuran dilakukan dengan cara memainkan aplikasi antara server dan client. Dari hasil pengukuran QoS, dapat dilihat bahwa proses horizontal handover memiliki performa yang lebih baik dibandingkan proses vertical handover. Selisih performa skenario vertical handover dengan horizontal handover untuk parameter delay, packet loss, dan transfer rate adalah 17,5%, 3,504%, dan 2,06%.

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Mobile IPv6 is computer networking technology which supports user mobility to move between networks without disconnecting current connection. Movement process in Mobile IPv6 is called handover. In this thesis, a Mobile IPv6 network has been made to measure QoS parameters with vertical handover and horizontal handover scenario. This thesis will measure QoS of online game. Measurement will be done by playing the application between server and client. The result shows that horizontal handover has better performance than vertical handover. The difference between vertical handover and horizontal handover scenario performance for delay, packet loss, and transfer rate are 17,5%, 3,504%, and 2,06%."