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"ABSTRAKSkripsi ini menganalisa tingkat penerimaan konsumen terhadap penggunaan electronic money sebagai kategori produk baru untuk alternatif alat transaksi uang tunai di Indonesia. Penelitian ini diadaptasi dari Technologi Acceptance Model (TAM). Penelitian ini bersifat kuantitatif deskriptif dan eksploratif. Dalam pengujian hipotesis digunakan regresi linear untuk mengevaluasi pengaruh hipotesis penelitian. Hasil penelitian ini mengungkapkan bahwa tingkat penerimaan konsumen terhadap e-Toll Card dipengaruhi oleh attitude towards use, intention to use, perceived compatibility, perceived security, perceived usefulness, perceived ease to use, subjective norm, dan individual mobility.

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ABSTRACTThis study analyzes consumer acceptance of electronic money which is consider as new product categories and alternative of payment tools in Indonesia. This study is based on Technology Acceptance Model (TAM) theory. This study is descriptive quantitative and exploratory quantitative research. Linear regression is used to test the hypothesis and evaluate the effect of hypothesis research. The result found that the consumer acceptance to e-Toll Card infulenced by the attitude towards use, intention to use, perceived compatibility, perceived security, perceived usefulness, perceived ease to use, subjective norm, dan individual mobility."

"Badan Kepegawaian Daerah BKD Provinsi Riau merupakan Organisasi Pemerintahan Daerah OPD yang memiliki tugas dan fungsi dalam pelayanan dan manajemen Aparatur Sipil Negara ASN di Provinsi Riau, seperti pelayanan administrasi kenaikan pangkat, pindah instansi, cuti dan pensiun. Dari Laporan Kinerja Badan Kepegawaian Daerah Provinsi Riau tahun 2016 diketahui bahwa pencapaian peningkatan pelayanan manajemen ASN pada tahun 2015 realisasi yang tercapai 52.21 dari target 82, sedangkan di tahun 2016 target diturunkan menjadi 60 dari sebelumnya 84 dengan mempertimbangkan rendahnya pencapaian di tahun-tahun sebelumnya. Permasalahan yang saat ini dihadapi adalah masih ditemukannya data pegawai yang tidak konsisten, proses layanan yang lambat, dan banyaknya berkas yang menumpuk. Hal ini dikarenakan Sistem Informasi Kepegawaian yang ada saat ini hanya berfungsi menyajikan data kepegawaian secara elektronik, akan tetapi belum menyediakan fitur-fitur untuk mendukung proses pelayanan sehingga layanan kepegawaian masih berjalan secara manual. Untuk mengatasi permasalahan tersebut diperlukan sebuah solusi berupa perancangan Sistem Informasi Manajemen ASN Provinsi Riau yang menyediakan fitur bagi ASN untuk mengajukan permohonan layanan ke BKD. Perancangan Sistem Informasi pada penelitian ini mengadaptasi metode pengembangan sistem SDLC yang dimodifikasi dan mengambil tahapan analisis dan desain. Pengumpulandata yang dilakukan melalui wawancara, observasi dan studi dokumen yang menghasilkan system request yaitu kebutuhan untuk membuat data lebih akurat dan konsisten, mempercepat proses layanan, dan dapat diakses secara online. Dari kebutuhan tersebut maka diturunkan menjadi fungsi-fungsi di dalam sistem yangkemudian dimodelkan menggunakan UML sehingga dihasilkan fitur pengajuan layanan secara online, verifikasi melalui sistem, mengelola permohonan, dan pengaduan layanan. Sedangkan tahapan desain dalam penelitian ini menghasilkan human computer intercation design, data management design dan physical architecture layer design yang dirancang sesuai requirement yang didapatkan. Hasil perancangan Sistem Informasi yang dibuat juga memiliki manfaat Business Process Automation BPA seperti form input data yang konsisten, serta penghitungan SKP dan angka kredit fungsional secara otomatis. Sistem juga akan memberikan Business Process Improvement BPI dengan fitur permohonan online sehingga tidak lagi melalui pencatatan di Petugas Administrasi, dan juga adanya notifikasi apabila dokumen persyaratan tidak lengkap diunggah maka tidak bisa melanjutkan permohonan sehingga tidak perlu mengantarkan berkas ulang. Sistem juga akan memberikan Business Process Reengineering BPR dimana ASN dapat mengajukan layanan secara online tanpa harus datang ke kantor BKD dan membawa banyak berkas. Selain itu juga sistem memberikan Business Process Oppurtunity BPO berupa tersedianya layanan pengelolaan permohonan oleh ASN pengguna layanan sehingga bisa memantau perkembangan permohonannya, dan juga fitur helpdesk yang memungkinkan ASN mendapatkan kemudahan pengaduan dan informasi yang lebih baik mengenai layanan kepegawaian.

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The Regional Civil Service Agency BKD of Riau Province is a Regional Government Organization OPD that has duties and responsibilities in the service and management of Civil Servant ASN in Riau Province, such as administrative services promotion, relocation agency, leave and retirement. From the Riau Civil Service Agency Performance Report of 2016, it is known that the achievement of Civil Servant management service improvement in 2015 reached the percentage 52.21 from the target 82 , while in 2016 the target was reduced to the percentage of 60 from 84 previously, considering the low achievement in the previous year. The problems currently encountered are the inconsistency of employee data discovery, the slow of service process, and the number of files that accumulate in the office space. This is because the existing Human Resources Information System only serves to present employee data electronically, but has not provided features to support the service process so that the personnel service is still running manually. To overcome these problems required a solution in the form of Management Information System Civil Servant of Riau Province that provides features for Civil Servant to apply for service to BKD. Information System that Designed in this research adapted method of development of modified SDLC system and take step analysis and design. Data collection is done through interviews, observations and document studies that result in system requests ie the need to make data more accurate and consistent, speed up the service process, and can be accessed online. From these requirements, it is derived into functions in the system which are then modeled using UML resulting in online service submission features, system verification, application management, and service complaints. While the design stage in this study produces human computer intercation design, data management design and physical architecture layer design designed according to the requirements obtained. The results of the design of Information Systems created also have the benefits of Business Process Automation BPA such as consistent data input form, and calculation of SKP and functional credit numbers automatically. The system will also provide Business Process Improvement BPI with online application feature so that it is no longer through registration in the Administration Officer, and also notification if the incomplete requirements document is uploaded then can not continue the application so there is no need to deliver the file again. The system will also provide Business Process Reengineering BPR where ASN can apply online without having to come to BKD office and carry multiple files. In addition, the system provides Business Process Oppurtunity BPO in the form of availability of application management services by Civil Servant service users so that it can monitor the progress of the request, as well as helpdesk feature that allows ASN to get complaints ease and better information about the service personnel."

"Skripsi ini mencoba menganilisis tingkat kesadaran manajemen terhadap pendukung layanan dan penyampaian layanan dalam sistem informasi pengelolaan arsip digital REMIS dengan menggunakan kerangka Information Technology Infrastructure Library (ITIL) di Kementerian Luar Negeri Republik Indonesia. Analisis tingkat kesadaran ini merupakan suatu pendekatan lain dalam mengevaluasi kesadaran manajemen terhadap sistem informasi. Hasil dari penelitian akan mengetahui dimana skala tingkatan kesadaran manajemen. Skala tingkatan kematangan dalam ITIL dimulai dari tingkat 0 - 5. Setiap tingkatan akan menunjukan efektifitas dan efisiensi kesadaran manajemen dalam mengelola sistem informasi REMIS.

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This thesis aims to analyze Awareness level of management over service support and service delivery within the archival management information system REMIS using Information Infrastructure Library framework in Ministry of Foreign Affairs. This analysis level is one of approach in evaluating the management awareness over information system. The result of this research will determine in which level of management awareness exist. The maturity level scale of ITIL starts from 0 - 5. Every level will show the effectiveness and efficiency of management awareness in managing information systems REMI."

"PT Chevron Indonesia Company (CICo) mengalami perubahan organisasi yang sebelumnya termasuk dalam entitas PT Chevron Pacific Indonesia (CPI) menjadi PT Pertamina Hulu Kalimantan Timur (PHKT) sebagai entitas terpisah. Proses perubahan organisasi juga dibarengi dengan proses migrasi aplikasi bisnis. Proses migrasi tersebut dilakukan dalam bentuk proyek-proyek tiap aplikasi bisnis. Tidak mungkin mencapai Kesuksesan 100% dalam pengerjaan proyek, tetapi dapat diteliti mengapa sebagian berhasil sebagian tidak. Setelah dilakukan gap analysis, didapat bahwa perlu mengidentifikasi critical success factor proyek pengembangan aplikasi bisnis, kemudian dilakukan pemeringkatan menggunakan Analytical Hierarchy Process (AHP) untuk menentukan prioritas perbaikan. Peringkat tertinggi untuk Project Success Criteria (PSC) adalah outcome/benefit/manfaat, dan peringkat tertinggi untuk untuk Critical Success Factor (CSF) adalah dukungan manajemen puncak. Rekomendasi perbaikan disusun berdasarkan permasalahan organisasi dan hasil penelitian.

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PT Chevron Indonesia Company (CICo) underwent an organizational change that was previously included in the PT Chevron Pacific Indonesia (CPI) entity to become PT Pertamina Hulu Kalimantan Timur (PHKT) as a separate entity. The process of organizational change is also accompanied by a process of migrating business applications. The migration process is carried out in the form of projects for each business application. It is impossible to achieve 100% success in working on the project, but it can be investigated why some succeed in part or not. After a gap analysis, it was found that it was necessary to identify the critical success factor of the business application development project, and then ranking using the Analytical Hierarchy Process (AHP) to determine the priority of improvement. The highest ranking for Project Success Criteria (PSC) is the outcome/benefit, and the highest ranking for Critical Success Factor (CSF) is top management support. Recommendations for improvement are based on organizational issues and research results."

"Sistem Informasi Manajemen Pengawasan SIMWAS pada Inspektorat Jenderal Kementerian Kominfo adalah aplikasi yang digunakan pegawai Inspektorat Jenderal Kementerian Kominfo dalam proses perencanaan pelaksanaan pemeriksaan sampai pemantauan tindak lanjut hasil pemeriksaan Namun penggunaan sistem ini relatif masih rendah Padahal dengan adanya SIMWAS diharapkan dapat meningkatkan kinerja Inspektorat Jenderal Kementerian Kominfo dalam menjalankan tugasnya selaku Aparat Pengawasan Internal Pemerintah Penelitian ini dilakukan untuk mengetahui faktor faktor apa yang mempengaruhi penerimaan pegawai terhadap SIMWAS di Inspektorat Jenderal Kementerian Kominfo Model yang digunakan dalam penelitian ini diadaptasi dari model Kim Mannino Nieschwietz 2009 yang dimodifikasi Model dasar yang digunakan adalah Technology Acceptance Model TAM Pengambilan data berdasarkan survei dalam bentuk pengisian kuesioner oleh 71 responden dari pegawai Inspektorat Jenderal Kementerian Kominfo Data yang terkumpul kemudian dianalisis menggunakan Partial Least Square PLS Hasil penelitian menunjukkan bahwa faktor faktor yang mempengaruhi penerimaan pegawai terhadap SIMWAS adalah perceived ease of use perceived usefulness managament support training support computer self efficacy dan result demonstrability Dengan penelitian ini pimpinan Inspektorat Jenderal dapat memahami faktor faktor yang mempengaruhi penerimaan pegawai terhadap SIMWAS sehingga penerimaan pegawai terhadap SIMWAS dapat ditingkatkan

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Audit Management Information Systems SIMWAS in the Inspectorate General of the Ministry of Communications and Informatics is an application used employee of Inspectorate General of the Ministry of Communications and Informatics for managing the complete audit lifecycle from audit planning to the development of standard audit plans to field data collection to the development of audit reports and recommendations to the review of audit recommendations by auditees and the management to the implementation of audit recommendations But the use of this system is still relatively low This research paper aims to investigate the factors that affect employee acceptance of SIMWAS The Technology Acceptance Model TAM was used to understand the factors that influence employee to use SIMWAS The model is primarily based on model proposed by Kim Mannino Nieschwietz 2009 Data were collected through a questionnaire survey from a sample of 71 employee A Partial Least Square SEM technique was used to evaluate the model The findings indicate that perceived ease of use perceived usefulness managament support training support computer self efficacy and result demonstrability are significant predictors of employee to use SIMWAS The model provides a means to understand what factor that influence employee to use SIMWAS Thus top management can increase and boost SIMWAS usage ;Audit Management Information Systems SIMWAS in the Inspectorate General of the Ministry of Communications and Informatics is an application used employee of Inspectorate General of the Ministry of Communications and Informatics for managing the complete audit lifecycle from audit planning to the development of standard audit plans to field data collection to the development of audit reports and recommendations to the review of audit recommendations by auditees and the management to the implementation of audit recommendations But the use of this system is still relatively low This research paper aims to investigate the factors that affect employee acceptance of SIMWAS The Technology Acceptance Model TAM was used to understand the factors that influence employee to use SIMWAS The model is primarily based on model proposed by Kim Mannino Nieschwietz 2009 Data were collected through a questionnaire survey from a sample of 71 employee A Partial Least Square SEM technique was used to evaluate the model The findings indicate that perceived ease of use perceived usefulness managament support training support computer self efficacy and result demonstrability are significant predictors of employee to use SIMWAS The model provides a means to understand what factor that influence employee to use SIMWAS Thus top management can increase and boost SIMWAS usage "

"Penelitian ini bertujuan untuk mengetahui persepsi operator sistem informasi manajemen (SIM) terhadap implementasi perangkat Paket Aplikasi Sekolah (PAS) dan untuk mengetahui persepsi operator sistem informasi manajemen terhadap kualitas informasi.Metode penelitian yang digunakan adalah survey dengan pendekatan deskripsi. Dalam penelitian ini yang dijadikan sampel sebanyak 55 operator sistem informasi manajemen, dan 35 operator sistem informasi manajemen untuk uji coba instrumen, yang dipilih berdasarkan teknik acak sederhana (Simple Random Sampling). Penelitian ini dilakukan di Sekolah Menengah Atas Negeri Jabodetabek. Teknik pengumpulan data dengan menggunakan instrumen yang berbentuk angket. Instrumen ini dikalibrasi dengan uji validitas butir dan koefisien realibilitas. Untuk uji validitas menggunakan korelasi Product Moment Pearson, sedangkan koefisien reliabilitas dihitung dengan menggunakan rumus Alpha Cronbach.Hasil penelitian menunjukan bahwa; Pertama persepsi operator SIM terhadap kualitas informasi yang diberikan kepada pada steakholder (kepala sekolah, guru, siswa dan orangtua siswa) memiliki katagori tinggi, Kedua persepsi operator SIM terhadap implementasi perangkat Paket Aplikasi Sekolah dapat disimpulkan bahwa perangkat Paket Aplikasi Sekolah mudah untuk dioperasionalkan.

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This study aims to determine the operator's perception of management information systems (MIS) for implementation of the Application Package Schools (PAS) and to determine the operator's perception of the quality of management information systems information.

The research method using survey by correlation approach. This research used as a sample of 55 administration employee, and 35 administration employee for testing, and selected based on a simple random technique (simple random sampling). study toward administration employee High School South at Jabodetabek. Technique data collecting was using the instrument in the form of questionnaire. This instrument is calibrated with the test item validity and reliability coefficients. To test the validity of using Pears on Product Moment correlation, while the reliability coefficient is calculated using the formula of Cronbach Alpha.

The results showed that: First SIM operator's perception of the quality of information provided to the steakholder (principals, teachers, students and parents) had a higher category, two SIM operator's perception of the implementation of the School of Application Package can be concluded that the device is easy to School Application Package to be operationalized."

"Upaya mengimbangi peningkatan kebutuhan terhadap SDM Kesehatan adalah melalui peningkatan pendidikan. Pendidikan tinggi merupakan lanjutan pendidikan dari tingkat menengah, dimana sumber daya yang dihasilkan sudah semestinya memiliki kualitas/mutu yang sanggup bersaing di dunia kerja. Institusi pendidikan kesehatan dapat secara efektif membantu mengurangi prevalensi perilaku kesehatan berisiko di kalangan mahasiswa dan memiliki pengaruh positif pada kinerja akademik mahasiswa. Mutu pendidikan mengandung tiga komponen penting yaitu kualitas luaran, kualitas cara/proses penyampaian, dan daya tarik khusus/citra umum institusi, ketiga dimensi tersebut dapat dijabarkan ke dalam banyak dimensi butir mutu. Akreditasi BAN-PT terhadap STIKES PHI untuk Jurusan S1 Kesehatan Masyarakat berdasarkan Keputusan BAN-PT No: 031/BAN-PT/Ak-XIV/S1/X/2011 memiliki peringkat C dengan nilai 250 (BANPT, 2011). Jurusan D3 Keperawatan belum terakreditasi BAN-PT dan hanya memiliki akreditasi dari Dinas Kesehatan dengan nilai B. Hal ini disebabkan sistem manajemen mutu belum terintegrasi dimana tidak ada komunikasi data dan koordinasi antar unit, sehingga monitoring dan evaluasi internal (monevin) kurang berjalan. Tujuan studi ini untuk membangun model sistem informasi manajemen mutu (SIMM) berbasis administrasi akademik. Studi menggunakan pendekatan kualitatif dengan metode pengembangan SDLC dengan pendekatan RAD yaitu system prototyping. Penelitian dilakukan di STIKES PHI, melibatkan Mahasiswa, Dosen, Ketua STIKES, Unit Akademik, Unit Kemahasiswaan, Unit Keuangan dan Kepegawaian, Unit Penjaminan Mutu. Hasil penelitian yaitu adanya masalah input, proses dan output. SDM, sarana dan alat serta sistem informasi yang kurang memadai turut menjadi penyebab terhambatnya manajemen mutu. Aplikasi SIMM dirancang berbasis administrasi akademik untuk kecepatan akses dan menyediakan informasi, alat bantu monevin mutu STIKES. Desain SIMM memberikan kemudahan pada input, proses dan output secara otomatis dengan cepat dan tepat dimana through put time dari entry, proses dan reporting berkurang sampai > 80%. Desain SIMM menghasilkan data backup borang akreditasi BAN-PT, dimana data backup merupakan butir-butir borang akreditasi yang diakomodir yaitu Standar 3, Standar 4, Standar 5, Standar 6, dan Standar 7 dengan pemilihan variabel yang dapat dikuantifikasi.

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Efforts to compensate for the increased demand for health human resources is through increased education. Higher education is the education of advanced secondary level, where resources are produced should have the quality that can compete in the working world. Health education institutions can effectively help reduce the prevalence of health-risk behaviors among students and have a positive influence on students' academic performance. Quality of education contains three important components of quality outcomes, quality way or delivery process, and the special attraction or general institutional image, the third dimension can be translated into many dimensions of quality grain. BAN-PT accreditation against STIKES S1 PHI to the Department of Public Health Decree No. BAN-PT: 031/BAN-PT/Ak-XIV/S1/X/2011 has a rating of C with a value of 250 (BAN-PT, 2011). Diploma of Nursing majors have not been accredited by BAN-PT and only has accreditation from the Department of Health with grade of B. This is due to the quality management system has not been integrated where there is no data communication and coordination between the units, so that the internal monitoring and evaluation (Monevin) walk less.

The purpose of this study to establish a quality management information system model (SIMM)-based on academic administration. The study used a qualitative approach to SDLC development method with the RAD approach of system prototyping. The study was conducted in STIKES PHI, involving students, lecturers, STIKES Chairman, Academic Unit, Student Affairs Unit, Finance and Personnel Unit, Quality Assurance Unit. The result is a problem input, process and output. Human resources, facilities and equipment, and inadequate information systems has contributed to the delays in quality management. SIMM application is designed to speed access to academic administration and provide information, tools of quality Monevin of STIKES. SIMM is designed to provide convenience to input, process and output automatically quickly and precisely where the through put time of entry, processing and reporting decreases by> 80%. SIMM design produces a data backup BAN-PT accreditation forms, where data backup is a grain of accreditation forms that accommodated the Standard 3 Standard 4 Standard 5 Standard 6 Standard 7 and the selection of variables that can be quantified."