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"Tujuan utama dari penelitian ini adalah untuk meneliti perbedaan perceived risk antara online shoppers dan non-online shoppers pada jual beli online. Non online shoppers adalah responden yang belum memiliki pengalaman sama sekali dalam berbelanja online. Sedangkan online shoppers adalah responden yang sudah memiliki pengalaman dalam berbelanja secara online.Dalam penelitian ini penulis mengkhususkan objek penelitiannya yaitu jual beli melalui media internet dalam bentuk forum jual beli. Dimensi-dimensi perceived risk yang digunakan dalam penelitian ini adalah financial risk, psychological, time risk, privacy risk, fraud risk, product risk, information risk, dan delivery risk. Dari hasil penelitian ini, diketahui bahwa terdapat perbedaan perceived risk antara online shoppers (pada forum jual beli kaskus.us) dan nononline shoppers pada jual beli online di internet. Responden non-online shoppers mempunyai nilai rata-rata perceived risk yang lebih tinggi dari online shoppers yang artinya responden non-online shoppers merasakan risiko lebih tinggi daripada responden online shoppers.

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The main purpose of this study was to examine the perceived risks diferent between online shoppers and non-online shoppers at e-commerce. Non-online shoppers is respondent's cattegory who had no experience at all in online shopping. While online shoppers is the respondents who already had experience in in online shopping. This study specialize the form of buy and sell forum as research object. In this study also elaborated the dimentions of perceived risk in online shopping at pervious research. Those the dimensions of perceived risk used in this study is financial risk, psychological, time risk, privacy risk, fraud rsik, product risk, information risk, and delivery risk. The results of this study, it is known that there are differences between online shopper's perceived risk (in the buy and sell forum kaskus.us) and non-online shopper's perceived risk in online shopping. As expected, non-online shoppers viewed online shopping riskier than did online shoppers."

"Tesis ini meganalisa faktor-faktor yang dihipotesiskan dapat mempengaruhi niat konsumen untuk membeli secara online. Ada lima variabel yang dihipotesiskan mempengaruhi niat untuk membeli secara online langsung yaitu Attitude, Product Knowledge, Online Information Search, Perceived Risk, and Trust. Model penelitian ini diambil dari berbagai peneliti seperti jurnal dan juga studi orang. Menggunakan beberapa jurnal seperti, 'Online Purchase Determianants: Is Their Efect Moderated By Direct Experience?' by Broekhuizen and Huizingh 2009; 'The impact of online store environment cues on purchase intention: Trust and perceived risk as a mediator' by Chang and Chen, 2008; ?A Research Modeling to Understand Online Shopping Intention. Australian Journal of Basic & Applied Sciences? by Delafrooz, Paim, Khatibi, 2011; 'Consumer Behavior Research of Factors Influencing Online Purchase Intention' a thesis by Febriyanti, Institut Teknolgi Bandung, 2011. Ada 13 hipotesis yang disimpulkan dari model yang dibangun. Berdasarkan 341 responden konsumer online di wilayah JABODETABEK yang mengetahui secara khusus tentang Bukalapak.com, ditemukan bahwa dari 5 variabel yang dihipotesiskan mempengaruhi niat beli online secara langsung, ditemukan bahwa sebenarnya dalam kenyataan hanya 2 variabel yang secara signifikan mempengaruhi niat untuk membeli secara online. Kedua variabel itu adalah Online Information Search dan Percieved Risk.

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This thesis anlayzes the factors that are hypothesised to affect a consumer's intention to purchase online. There are five variables which are hypothesised to affect intention to purchase online directly which are Attitude, Product Knowledge, Online Information Search, Perceived Risk, and Trust. The model of this research is taken from various researchers such as journals and also past studies of people.

The journals used in some consists of 'Online Purchase Determianants: Is Their Efect Moderated By Direct Experience?' by Broekhuizen and Huizingh 2009; 'The impact of online store environment cues on purchase intention: Trust and perceived risk as a mediator' by Chang and Chen, 2008; 'A Research Modeling to Understand Online Shopping Intention. Australian Journal of Basic & Applied Sciences' by Delafrooz, Paim, Khatibi, 2011; 'Consumer Behavior Research of Factors Influencing Online Purchase Intention' a thesis by Febriyanti, Institut Teknolgi Bandung, 2011.

There are 13 hypotheses concluded from the model constructed. Based on 341 respondents in the JABODETABEK area who are online shoppers and know specifically about Bukalapak.com, it was found that from the 5 variable that are hypothesised to affect online purchase intention directly, it was found that there were actually in reality only 2 variables that significantly affects intention to purchase online. These two variables are online information search and perceived risk."

"Penelitian ini menganalisa keberadaan House Of Korea yang menjadi jembatan dalam menyebarkan produk budaya pop Korea. Penyebaran budaya pop menjadi sarana untuk melanggengkan kapitalisme dan ideologi Korea. Menggunakan teori imperialisme struktural untuk menganalisis House Of Korea yang menjalankan peran sebagai jembatan yang menjalin kerjasama antara elite negara maju (Korea) dan negara berkembang (Indonesia). Menggunakan kajian politik ekonomi komunikasi untuk mengetahui terjadinya proses spasialisasi dalam distribusi produk budaya Korea ke Indonesia. Hasil penelitian ini membuktikan pemilik House Of Korea menjalankan peran penting dalam terjadinya keseluruhan struktur imperialisme.

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This study analyzes the existence of House Of Korea as a bridge to spread the Korean pop culture products. Korean wave becomes a tool to perpetuate the capitalism and ideology of Korea. Using structural imperialistic theory to analyze House Of Korea‟s role as a bridge which runs the established cooperation between elite of the developed countries (Korea) and developing countries (Indonesia). Using political economy communication aims to know the process of spacialization in distribution cultural products of Korea to Indonesia. The results of this study prove the owner of House of Korea an important role in the whole structure of imperialism."

"Dengan perdagangan daring di Indonesia yang mengalami puncak pertumbuhan yang sangat tinggi, Indonesia telah menjadi salah satu negara di Asia Tenggara dengan pasar besar di sektor perekonomian baru-baru ini. Hasil dari perkembangan inipun membawa peluang maupun tantangan baru bagi manajemen logistik e-commerce, terutama dengan sektor logistik yang telah menjadi tulang punggung aktivitas e-commerce. Kualitas layanan telah menjadi tema prioritas dalam penelitian pemasaran dan logistik, sejalan dengan kepentingan dalam kualitas, manajemen kualitas, dan kepuasan di perusahaan. Penelitian ini bertujuan untuk melihat penerapan manajemen kualitas pada layanan logistik (kualitas informasi, kualitas pemesanan, kualitas pengiriman, harga pengiriman, dan pelayanan pelanggan) dalam belanja daring di Indonesia untuk membangun hubungan jangka panjang dengan pelanggan lewat variabel repurchase intention dan loyalty dengan mediasi customer satisfaction, dimana penelitian difokuskan pada industri online fashion yang sedang meningkat secara global dan berkontribusi secara signifikan pada ekonomi kreatif nasional. Survei terhadap 202 responden dilakukan dan diuji dengan metode Partial Least Squares - Structural Equation Modeling (PLS-SEM). Hasil penelitian menunjukkan bahwa kualitas pemesanan, kualitas pengiriman, harga pengiriman, dan pelayanan pelanggan berpengaruh terhadap customer satisfaction kecuali pada hubungan dari kualitas informasi. Kemudian customer satisfaction juga memiliki hubungan yang signifikan dengan repurchase intention dan loyalty.

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With e-commerce experiencing a very high growth peak in Indonesia, Indonesia has become one of the countries in Southeast Asia with a large market in the recent economic sector. The results of this development also bring new opportunities and challenges for e-commerce logistics management, especially with the logistics sector that has become the backbone of ecommerce activities. Service quality has become a priority theme in marketing and logistics research, in line with interests in quality, quality management, and satisfaction in companies. This study aims to examine the application of quality management in logistics services (information quality, order quality, delivery quality, shipping prices, and customer service) in online shopping in Indonesia to build long-term relationships with customers through repurchase intention and loyalty variables with customer satisfaction mediation, where research is focused on the online fashion industry which is now rising globally and contributes significantly to the national creative economy. A survey of 202 respondents was conducted and tested using the Partial Least Squares - Structural Equation Modeling (PLS-SEM) method. The results showed that the quality of orders, quality of delivery, price of delivery, and customer service affect customer satisfaction except for the relationship of information quality. Then customer satisfaction also has a significant relationship with repurchase intention and loyalty."

"Penelitian ini dilakukan dengan tujuan untuk mengetahui faktor-faktor yang mempengaruhi intensi berperilaku pengguna aplikasi online food delivery service melalui integrasi technology acceptance model (TAM) dan theory of planned behaviour (TPB) dalam konteks pandemi COVID-19. Penelitian ini merupakan penelitian kuantitatif dengan menganalis data yang terkumpul dari 449 responden melalui survey. Responden pada penelitian ini merupakan individu yang pernah menggunakan aplikasi online food delivery pada masa pandemi COVID-19 di Indonesia. Data pada penelitian ini dianalisis menggunakan metode Partial Least Squares Structrual Equation Modelling. Hasil pada penelitian ini menunjukkan terdapat adanya pengaruh dari perceived usefulness, attitude, compatibility, dan subjective norms pada behavioural intention, namun tidak ditemukan adanya pengaruh dari perceived behavioural control, perceived COVID-19 risk, dan trust terhadap behavioural intention. Selain itu, hasil penelitian ini menunjukkan bahwa attitude memiliki pengaruh yang paling kuat pada behavioural intention.

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This study was conducted with the aim of knowing the factors that influence the behavior of users of online food delivery service applications through the integration of technology acceptance model (TAM) and theory of planned behavior (TPB) in the context of the COVID-19 pandemic. This research is a quantitative research by analyzing the data collected from 449 respondents through a survey. The data in this study were analyzed using the Partial Least Squares Structural Equation Modeling method. The results of this study indicate that perceived usefulness, attitude, compatibility, and subjective norms have a significant influence on behavioural intention. Meanwhile, there was no direct effect on perceptions of behavioral control, risk perception of COVID-19, and trust on behavioural intention. In addition, the results of this study indicate that attitudes have the strongest influence on behavioural intention."

"ABSTRAKSalah satu fenomena e-commerce di Indonesia adalah dengan munculnya situsjual beli online. Salah satu situs jual beli online di Indonesia sedang berkembangadalah tokobagus.com. Tokobagus.com merupakan salah satu situs yangmenyediakan tempat jual beli terbesar di Indonesia dimana perusahaan danperorangan dapat menjual dan membeli produk maupun jasa. Sampai 11 Juni2012, Situs ini mempunyai 998.864 iklan aktif dan 2.262.398 member. Banyakkemudahan yang dapat di temui dalam transaksi online, akan tetapi faktorkepercayaan masih menjadi isu penting yang menghambat konsumen untukmelakukan pembelian secara online. Oleh karena itu tujuan dari penelitian iniadalah untuk mengetahui pengaruh dari kepercayaan konsumen terhadap niatpembelian produk melalui situs jual beli di tokobagus.com dan melihat pengaruhdari e-commerce knowledge, perceived reputaion, perceive risk dan perceivetechnology terhadap kepercayaan konsumen pada situs tokobagus.com. Untukmencapai tujuan studi ini, peneliti mengembangkan model penelitian. Hasil daripenelitian ini menunjukkan bahwa ada hubungan yang signifikan antarakepercayaan dan niat pembelian melalui situs tokobagus.com. Penelitian ini jugamendapatkan hasil, bahwa faktor-faktor seperti pengetahuan terhadap ecommerce,reputasi perusahaan, resiko dan perceive technology secara signifikanberpengaruh terhadap kepercayaan konsumen terhadap situs tokobagus.com. Daripenelitian ini juga didapatkan hasil bahwa perceived technology berpengaruhsecara langsung kepada niat pembelian. Implikasi dari temuan ini dibahas bagipara peneliti dan praktisi.

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AbstractOne e-commerce phenomenon is the emerge of shopping online sites. One of theshopping online site in Indonesia is tokobagus.com. Tokobagus.com is one of thesites that provide the biggest selling points in Indonesia where companies andindividuals can sell and buy products and services. Until June 11, 2012, This sitecontains 998,864 advertisements and 2,262,398 members. There are manybenefits that can be found in an online transaction, but the trust factor is still thekey issues that hamper consumers to make purchases online decision. Therefore,the purpose of this study are 1) to investigate the effects of consumer?s onlinetrust on their purchase intention in tokobagus.com and 2) to investigate the effectsof e-commerce knowledge, perceived reputaion, perceive risk and perceivetechnology to online trust in tokobagus.com. To achieve the objectives of thisstudy, researcher developed a research model. The results of this study indicatethat there is a significant relationship between trust and purchase intention intokobagus.com. The study also indicate that factors such as knowledge of ecommerce,perceived reputaion, perceive risk, perceive technology significantlyaffect consumer online trust in tokobagus.com. Moreover, this study also showedthat perceived technology directly affects the purchase intention. Implications ofthese findings are discussed for researchers and practitioners."

"Masifnya penetrasi internet telah mengubah perilaku konsumen dari berbelanja melalui store fisik menjadi belanja online. Sebagian besar konsumen menunjukkan perilaku online impulse buying atau pembelian secara spontan tanpa adanya perencanaan saat berbelanja online. Perilaku impulse buying dapat terjadi karena adanya stimulus, seperti website quality, sales promotion, dan online payment use. Oleh karena itu, penelitian ini bertujuan untuk menganalisis pengaruh website quality terhadap online impulse buying yang dimoderasi dengan sales promotion dan online payment use pada konsumen produk kecantikan dan perawatan di Kanal LazMall Lazada pada wilayah Jakarta. Penelitian menggunakan pendekatan kuantitatif melalui teknik purposive sampling pada 165 responden yang didapatkan melalui online questionnaire. Hasil penelitian menunjukkan bahwa website quality berpengaruh secara signifikan terhadap online impulse buying. Namun, tidak terdapat pengaruh signifikan pada sales promotion dan online payment use terhadap online impulse buying. Selanjutnya, sales promotion dan online payment use tidak memoderasi hubungan antara website quality dan online impulse buying.

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The massive penetration of the internet has changed consumer behavior from shopping through physical stores to online shopping. Most consumers show impulse buying online behavior or buy certain products spontaneously without careful consideration when shopping online. Impulse buying behavior can occur due to stimuli, such as website quality, sales promotion, and online payment use. Therefore, this study aims to analyze the effect of website quality on online impulse buying moderated by sales promotion and online payment use for consumers of beauty and personal care products in the LazMall Channel Lazada in the Jakarta area. The study used a quantitative approach through purposive sampling technique on 165 respondents, who were obtained through an online questionnaire. The results showed that website quality had a significant effect on online impulse buying. However, there is no significant effect on sales promotion and online payment use on online impulse buying. Furthermore, sales promotion and online payment use do not moderate the relationship between website quality and online impulse buying."

"ABSTRAK

Penelitian ini bertujuan untuk mencari tahu mana yang lebih mempengaruhi konsumen dalam melakukan pembelian online. Ada dua faktor penting yang mempengaruhi pembelian, yaitu, harga dan kepercayaan. Penelitian ini membahas mengenai kedua faktor tersebut pada pelanggan tetap dan pelanggan potensial. Hasil penelitian menunjukan bahwa kepercayaan memiliki efek yang kuat bila dibandingkan dengan harga pada pelanggan tetap dan pelanggan potensial. Selain itu, kepercayaan memiliki efek yang lebih kuat pada pelanggan potensial. Dan harga memiliki efek yang lebih kuat pada pelanggan tetap.

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This study aims to find out which one is more affecting consumers in making online purchases. There are two important factors that influence the purchase, ie, price and trust. This study discusses about the two factors on repeat customers and potential customers. The results showed that the trust has a strong effect on the price when compared to regular customers and potential customers. In addition, the trust has a stronger effect on potential customers. And the price has a stronger effect on repeat customers.

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"Keputusan pengambilan pinjaman daring di Indonesia terus mengalami peningkatan, meski pinjaman daring memiliki bunga yang lebih tinggi dibandingkan bunga bank. Beberapa studi sebelumnya menjelaskan bahwa pengambilan keputusan pinjaman dipengaruhi oleh faktor religiositas dan sosio-ekonomi. Berbeda dengan studi-studi terdahulu, penelitian ini melihat bahwa literasi hutang dan jaringan sosial dapat memengaruhi pengambilan keputusan pinjaman daring. Penelitian ini menggunakan pendekatan kuantitatif dengan menyebarkan kuesioner kepada 112 penduduk Kelurahan “X”, Kota Depok berusia 19-34 tahun yang dipilih secara multi-stage random sampling. Hasil uji regresi linier berganda menunjukkan bahwa hanya literasi hutang yang berpengaruh negatif signifikan terhadap pengambilan keputusan pinjaman daring. Penelitian ini mengungkapkan bahwa jaringan sosial tidak terlalu berpengaruh terhadap pengambilan keputusan pinjaman daring karena individu cenderung mencari dan memperoleh informasi pinjaman daring melalui perangkat ponsel pintar (smartphone) masing-masing, sehingga individu tidak terlalu membutuhkan interaksi dan diskusi dengan orang lain. Lebih lanjut, hasil penelitian ini menunjukkan juga bahwa literasi hutang menjadi faktor determinan terkuat dalam pengambilan keputusan pinjaman daring.

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The decision making on online loans in Indonesia keeps increasing, even though the online loan interest is higher than the bank interest. Some of the previous studies explain that decision making in taking loans is influenced by religiosity and socio-economy factors. Unlike the studies that have been done before, this research sees that debt literacy and social networks can affect decision-making on online loans. This research uses a quantitative approach by spreading questionnaire to 112 residents of Kelurahan "X", Depok. The respondents were selected by multi-stage random sampling and aged between 19-34 years old. The test result of multiple linear regression shows that only debt literacy has a negatively significant effect on the online loans decision making. This research reveals that social networks don’t necessarily affect the online loans decision making because an individual tends to search and gain information about an online loan through their smartphone, thus, the individual doesn’t necessarily need to interact or discuss with other people. Furthermore, the results of this research show that debt literacy can be the strongest determinant factor for decision making on online loans."

"ABSTRAK

Penelitian ini membahas mengenai pengaruh advanced image interactivity

technolgy seperti augmented reality terhadap niat beli konsumen melalui

telepresence, attitude towards a product dan product knowledge pada produk

fashion seperti pakaian dan membandingkan hasil dari tanpa penggunaan

augmented reality pada dua kelompok partisipan. Berdasarkan data dari 105

partisipan pada dua kelompok tersebut diketahui bahwa telepresence yang

dihasilkan oleh augmented reality lebih besar dibandingkan tanpa augmented

reality. Kemudian, telepresence yang dihasilkan oleh augmented reality tersebut

berpengaruh terhadap pembentukan sikap atas produk yang lebih positif dan

pembentukan pengetahuan atas produk yang lebih tinggi dibandingkan tanpa

augmented reality. Selain itu juga diketahui bahwa attitude towards a product dan

product knowledge yang dihasilkan oleh augmented reality berpengaruh terhadap

pembentukan niat untuk membeli produk yang lebih tinggi dibandingkan tanpa

augmented reality.

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ABSTRACT

The purpose of this study is to understand the effect of advanced image

interactivity technology such as augmented reality, towards consumer’s intention

to purchase in online apparel shopping website, by understanding its effect

towards telepresence, attitude and product knowledge. The study focuses on two

different groups of experiment. Based on data collected from 105 participants, it

was shown that augmented reality produced higher telepresence and telepresence

was found to significantly influence attitude and product knowledge in

participants with augmented reality’s treatment. Moreover, attitude and product

knowledge was also found to have higher effect and to significantly influence

purchase intention."