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"Kory Floyd's approach to interpersonal communication stems from his research on the positive impact of communication on our health and well-being. "Interpersonal Communication, 2/e" demonstrates how effective interpersonal communication can make students' lives better. With careful consideration given to the impact of computer-mediated communication, the program reflects the rapid changes of the modern world in which today's students live and interact. The program also helps students understand and build interpersonal skills and choices for their academic, personal, and professional lives."

"Komunikasi merupakan elemen dasar dalam membina hubungan yang baik antara perawat dan klien. Masih banyaknya keluhan terhadap komunikasi perawat (komunikasi verbal perawat dan komunikasi non verbal) menunjukkan kualitas komunikasi perawat yang masih rendah. Penelitian ini bertujuan menggambarkan persepsi klien tentang komunikasi perawat. Desain penelitian ini yaitu deskriptif korelatif dengan pendekatan cross-sectional, menggunakan sampel sebesar 97 responden yang dipilih dengan teknik stratified sampling, dan instrumen berbentuk kuesioner. Hasil penelitian menunjukkan responden yang memiliki persepsi baik tentang komunikasi verbal perawat yaitu berjumlah 67 orang (69.1%). Responden yang memiliki persepsi baik tentang komunikasi non verbal perawat yaitu berjumlah 60 orang (61.9%). Tidak terdapat perbedaan proporsi persepsi tentang komunikasi perawat berdasarkan kelas ruang rawat (p=0,103; α=0,05). Gambaran mengenai persepsi klien tentang komunikasi perawat diharapkan menjadi bahan evaluasi dan motivasi baik perawat maupun mahasiswa keperawatan untuk meningkatkan kualitas komunikasi perawat.

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Communication is a basic element of building good relationship between nurse and client. Still many complain about nurse communication (verbal and non verbal) shows lack quality of nurse communication. The aim of this study was to identify the client perception of nurse communication. Descriptive correlative study and cross sectional approach was conducted by using questionnaires among 97 which chosen by stratified sampling method. The result showed that the client had good perception about nurse communication both verbal and non verbal. There are 67 clients (69,1%) had good perception about verbal communication of nurses, and 60 clients (61,9%) had good perception about non verbal communication of nurses. There is no difference about client perception of nurse communication in several class of room (p=0,103; α=0,05). This client perception about nurse communication should become evaluation material and also motivation for both nurse and student to increase the quality of nurse communication"

"Penelitian ini menggunakan pendekatan kuantitatif dengan rancangan crosssectional yang dilakukan pada periode rawat 4-15 Maret 2013 pada 114 pasien sebagai responden. Tujuan penelitian ini adalah mengetahui faktor-faktor yang berhubungan dengan persepsi pasien terhadap efektivitas komunikasi terapeutik perawat di ruang rawat inap RSU Bhakti Yudha Depok.Hasil penelitian menggambarkan 66,7% responden menilai komunikasi perawat efektif, analisis lebih lanjut dengan regresi logistik menujukkan tidak ada hubungan signifikan antara umur, jenis kelamin, pendidikan, tipe kepribadian dengan persepsi pasien terhadap efektivitas komunikasi terapeutik perawat. Hanya variabel motivasi yang menunjukkan adanya hubungan yang signifikan antara persepsi pasien terhadap efektivitas komunikasi terapeutik perawat.Dengan hasil penelitian ini disarankan kepada rumah sakit agar diadakan rencana pelatihan komunikasi terapeutik secara berkelanjutan bagi perawat. Selain itu, mengupayakan adanya penerapan komunikasi terapeutik perawat dengan optimal serta adanya pengawasan dari supervisor maupun kepala ruangan, dan pembinaan dari komite keperawatan bagi perawat.

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The study was a quantitative cross sectional study conducted during the periodMarch 4th to March 15th 2013 and covering 114 client. The aim of the study was to determine the factors associated with patient's perceptions about effectiveness of therapeutic communication nursing inpatient unit.

The result was found 66,7% respondents think nurses have effectiveness communication and with the logistic regression analysis showed there was no association between age, sex, education, personality traits with patient’s perceptions about effectiveness of therapeutic communication nursing. It also found that there was association between motivation with patient's perceptions about effectiveness of therapeutic communication nursing.

This study recommends to hospital for make therapeutic communication periodic training. Besides that, seek the implementation of therapeutic communication nursing and monitoring from supervisor and the head of the room, also coaching from nursing committee for nurses."