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"Adanya perubahan pada input, proses dan output di bidang industri, disebabkan karena adanya keinginan perubahan dari sumber daya manusia yang ada di dalamnya. Perubahan tersebut tentunya ke arah yang lebih baik terutama perubahan terhadap peningkatan sumber daya manusia itu sendiri. Dengan metode pelatihan EBAT (Event-Based Approach to Training), akan memberikan nilai tambah yang bermanfaat guna meningkatkan kemampuan (skill) manusia tersebut terhadap industri yang dikelolanya. Sehingga pada akhirnya manusia dapat memberikan kontribusi pada industri guna meningkatkan aktifitas kerja, straight pass serta produktifitas secara menyeluruh.

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The change in the input, process and output in industry, due to the desire of change in human resources that exist in it. The changes are certainly a better direction, especially the changes to the improvement of human resources itself. With training methods EBAT (Event-Based Approach to Training), will provide useful added value to enhance the ability (skills) of people so against the industry under its management. So in the end people can contribute to the industry in order to increase the activity of work, straight pass and overall productivity."

"Penelitian ini bertujuan untuk mengetahui hubungan antara Kepemimpinan diri dan Perilaku kerja inovatif serta efektivitas pelatihan Mastering Self-leadership untuk meningkatkan Kepemimpinan diri dan Perilaku kerja inovatif. Penelitian ini menggunakan pendekatan action research dengan dua desain penelitian, yaitu cross-sectional (n = 144) dan before-and-after study (n = 9). Alat ukur yang digunakan adalah kuesioner Perilaku kerja inovatif (Jassen, 2000) yang kemudian diadaptasi ke dalam bahasa Indonesia oleh Etikariena dan Muluk (2014) dan kuesioner The Revised Self-Leadership Questionnaire (Marques-Quinteiro, Curral, & Passos, 2012). Hasil penelitian menunjukkan bahwa terdapat hubungan positif yang signifikan antara Kepemimpinan diri dan Perilaku kerja inovatif (r = .44, R2 = .20, p < .05). Artinya, peningkatan Kepemimpinan diri dapat turut serta meningkatkan Perilaku kerja inovatif secara signifikan dan Kepemimpinan diri memprediksi 20% variance Perilaku kerja inovatif. Constructive thought strategies merupakan dimensi Kepemimpinan diri yang memiliki hubungan tertinggi dengan Perilaku kerja inovatif (r = .41). Berdasarkan hasil uji perbedaan sebelum dan sesudah pelatihan, dapat disimpulkan bahwa pelatihan Mastering Self-leadership efektif disarankan menjadi kegiatan untuk meningkatkan Kepemimpinan diri dan Perilaku kerja inovatif.

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This research aims to determine the relationship between Self-leadership and Innovative Work Behavior as well as how effective the Mastering Self-leadership training to increase Self-leadership and Innovative Work Behavior.

The study used action research with two research designs which are cross sectional (n = 144) and before-and-after study (n = 9). Measuring instrument used is Innovative Work Behavior Questionnaire (Jassen, 2000) which then translated into Indonesian language by Etikariena and Muluk (2014) and The Revised Self-Leadership Questionnaire (Marques-Quinteiro, Curral & Passos, 2012).

The result showed that there is a significant positive correlation between Self-Leadership and Innovative Work Behavior (r = .44, R2 = .20 (p< .05). It means that the more increase Selfleadership is, the more Work Innovative Behavior increases significantly and then, Self-leadership explained 20% variance of Work Innovative Behavior. Moreover, among the three dimensions of Self-leadership, the Constructive thought strategies is the most related dimension to the Work Innovative Behavior (r = .41).

Based on the result of the difference between pre-test and post-test, it concludes that the intervention of Mastering Self-Leadership training is effectively advised as an activity to increase Self-leadership and Innovative Work Behavior."

"Tesis ini membahas tentang efektivitas program pelatihan komunikasi efektif untuk meningkatkan perceived organizational support dan motivasi kerja karyawan di PT. XYZ yang bergerak dibidang jasa keamanan. Saat ini kinerja perusahaan dirasa tidak optimal akibat rendahnya motivasi kerja dan perceived organizational support yang kurang efektif terkait masalah komunikasi. Tipe penelitian yang dipakai adalah action research pada 23 partisipan Alat ukur perceived organizational support merupakan adaptasi dari Survey of Perceived Organizational Support (Eisenberger,1986) dengan nilai koefisien alpha (α) sebesar 0,833. Sedangkan pengukuran motivasi kerja, menggunakan adaptasi dari Motivation Survey (Moore, 2007) dengan nilai koefisien alpha (α) sebesar 0,843. Hasil uji korelasi Pearson Correlation menunjukkan adanya hubungan yang signifikan antara perceived organizataional support dan motivasi kerja (r = 0,584) signifikansi 0,000 (p>0,05). Sementara hasil uji Paired Sample T-test menunjukkan peningkatan mean perceived organizational support mupun motivasi kerja sebelum dan sesudah intervensi dengan nilai signifikansi 0,517 (p>0,05) dan 0,625 (p>0,05). Dengan demikian tampak bahwa perbedaaan tersebut tidak signifikan. Untuk itu perusahaan perlu melakukan program pengembangan lanjutan yang dapat mendukung intervensi pelatihan komunikasi efektif yang sudah dilakukan.

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This thesis is discuss about effectiveness of communication effective training for increasing perceived organizational support and employee motivation in the PT. XYZ, the security service company. Thus, is action research with the participation of as many as 23 participants. Perceived organizational support measurement was adapted of Survey of Perceived Organizational Support (Eisenberger, 1986) with coefficient alpha (α) of 0.833.To measure employee motivation, Motivation Survey (Moore, 2007) with the value of coefficient alpha (α) of 0.843 was adapted.

Pearson Correlation test results showed a significant relationship between perceived organizational support and emlpoyee motivation (r=0.584) with 0.000 significance (p> 0.05). Results of Paired Sample T-test showed differences in scores before and after the intervention on perceived organizational support to the significance of .517 (p> 0.05) and the motivation to work with a significance value of 0.625 significance (p> 0.05). The result show that the mean difference was not sognifikan. Therefore, this company need to do other development program to support interventions that have been done."

"Penelitian ini berfokus pada hubungan antara Perceived Organizational Support (POS) dan Work Engagement Antar Generasi X Dan Y di LKN B. Penelitian ini juga ingin membuktikan apakah POS merupakan salah satu hal yang dapat mempengaruhi Work Engagement individu (Saks, 2006; Fabian dan Chinelo 2013). Penelitian ini menggunakan tipe penelitian aplikatif dan korelasional dengan jumlah responden sebanyak 193 pegawai. Alat ukur yang digunakan adalah adaptasi dari Utrecht Work Engagement Scale (Schaufeli dan Baker, 2003) dengan nilai koefisien alpha (α) sebesar 0.946 dan alat ukur POS (Rhoades dan Eisenberger 2002) dengan nilai koefisien alpha (α) sebesar 0.927. Analisis data menggunakan statistika deskriptif, korelasi pearson product moment, regresi linear, t-test, dan anova.Hasil penelitian diperoleh bahwa: 1) terdapat hubungan yang signifikan antara POS dengan Work Engagement pegawai Antar generasi X dan Y di LKN B; 2) secara umum responden penelitian memiliki POS yang sedang dan Work Engagement yang sedang pula; 3) dimensi POS yang memiliki nilai rata-rata paling rendah adalah dimensi job condition and reward; 4) semua dimensi POS berpengaruh terhadap Work Engagement diantaranya dimensi fairness, supervisory support, dan job condition and reward; 5) intervensi dilakukan pada dimensi job condition and reward yakni dengan memberikan pelatihan 3R (Respect, Recognition and Reward), mengenai bagaimana membangun job condition and reward organisasi diantara Gen X dan Y; 6) Hasil evaluasi intervensi menunjukkan bahwa intervensi efektif dan aplikatif untuk diterapkan dalam organisasi. Terlihat dari hasil evaluasi level pengetahuan dengan rata-rata nilai pretest 8,3 dan posttest 13,2 dengan signifikansi 0,007, sehingga terlihat terdapat peningkatan skor dengan perbedaan skor yang signifikan; 7) Hasil evaluasi level reaksi, dengan skor rata-rata lebih dari 4 dengan skala 1 ? 5 yang ditinjau dari aspek ruangan dan suasana, alat bantu, materi dan program, fasilitator dan peserta pelatihan.

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This study focused on the relationship between Perceived Organizational Support (POS) and Work Engagement among Gen X?s and Gen Y?s at LKN B. This study was held to approve that POS give influence to Work Engagement (Saks, 2006, Fabian dan Chinelo 2013). This study used a type of applied research and correlation research with the number of respondents is 193 respondents. Measurement instruments used in this research are the adaptation of Utrecht Work Engagement Scale (Schaufeli dan Baker, 2003) with coefficient alpha (α) of 0.946 and Work Engagement questionnaire (Schaufeli dan Baker, 2003) with coefficient alpha (α) of 0.927. Descriptive statistics, Pearson product moment correlation formula, linear regression, t-test, and ANOVA will be used to analyze the infomation gathered.

Result of this research, it was concluded that: 1) there is a significant relationship POS with Work Engagement among Gen X?s And Gen Y?s at LKN B; 2) majority of respondents have a moderate level of POS and Work Engagement; 3) job condition and reward is the dimensions of POS which has the lowest mean score; 4) all dimensions of POS that give influence to Work Engagement such as fairness, job condition and reward and supervisory support; 5) intervention held to improving, job condition and reward dimension is with giving the training 3R (Respect, Recognition and Reward) to building job condition and reward in organization among Gen X's And Gen Y's; 6) the intervention is acknowledged as quite effective and applicable for implementation in the organization; 6) Evaluation of intervention showed that intervention was efective and aplicative to implement in LKN, which is score of knowledge level of evaluation has mean of score in pretest 8,3 and posttest 13,2 with significance 0,007, it showed increasing the score and significance of the score difference; 7) Score of reaction level evaluation, with mean of score more than 4 for range scale 1-5, that reviewed from layout and condition aspect, tools, lesson and program, facilitator and participant of training."

"Penelitian ini bertujuan untuk mengetahui hubungan antara pemberdayaan psikologis dengan perilaku kerja inovatif pada karyawan divisi Produksi di PT X. Berdasarkan hasil identifikasi masalah organisasi, para karyawan menampilkan pemberdayaan psikologis yang rendah dan dianggap menjadi salah satu faktor yang menghambat munculnya perilaku kerja inovatif. Alat pengumpul data yang digunakan adalah kuesioner pemberdayaan psikologis (Spreitzer, 1995) dan kuesioner perilaku kerja inovatif (Janssen, 2000) yang telah diadaptasi oleh Etikariena & Muluk (2014). Partisipan penelitian berjumlah 144 orang karyawan level staf di divisi Produksi PT X. Hasil analisis korelasional menunjukkan koefisien korelasi r= .536 (p<0.05) yang berarti pemberdayaan psikologis memiliki hubungan positif yang signifikan dengan perilaku kerja inovatif. Peneliti merancang program pelatihan sebagai intervensi untuk meningkatkan pemberdayaan psikologis. Dengan meningkatnya pemberdayaan psikologis, maka diharapkan dapat meningkatkan perilaku kerja inovatif. Uji perbedaan sebelum dan sesudah pelatihan menunjukkan peningkatan yang signifikan pada pengetahuan pemberdayaan psikologis, persepsi pemberdayaan psikologis, dan persepsi perilaku kerja inovatif. Dengan demikian, program pelatihan disarankan sebagai intervensi untuk meningkatkan pemberdayaan psikologis dan perilaku kerja inovatif pada karyawan divisi Produksi PT X.

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This study aimed to determine the relationship between psychological empowerment and innovative work behavior in the Production division's employees at PT X. Based on identification of organizational problems, employees indicate lower level of psychological empowerment and it is considered to be the one of the factors that inhibit innovative work behavior. Data collection instrument used was a questionnaire of psychological empowerment (Spreitzer, 1995) and innovative work behavior (Janssen, 2000) which has been adapted by Etikariena & Muluk (2014). There were 144 staff level employees that had participated in the Production division of PT X.

orrelational analysis result showed the correlation coefficient of r = .536 (p<0.05) which means that psychological empowerment has a significant positive relationship with innovative work behavior. Researcher designed a training program as an intervention to improve the psychological empowerment. An improving psychological empowerment is expected to improve innovative work behavior.

The difference between pre-test and post-test result of training showed a significant increase in knowledge of psychological empowerment, perception of psychological empowerment, and perception of innovative work behavior. Hence, the training program is recommended as an intervention to improve the psychological empowerment and innovative work behavior in the Production division employees of PT X."

"Masalah lingkungan menjadi isu utama yang muncul seiring dengan perkembangan dunia industri. Oleh karena itu, diperkenalkan konsep remanufaktur sebagai jawaban atas permasalahan itu. Namun, aktivitas Production Planning and Control dalam remanufaktur lebih sulit untuk diterapkan sehingga perancangan produksi perusahaan pun masih banyak yang trial and error. Masalah tersebut juga menyebabkan perusahan menjadi tidak selektif dalam memilih produk untuk diremanufaktur. Dalam penelitian ini, akan dikembangkan rancangan alur produksi dan model simulasi untuk membantu PT UTR sebagai perusahaan remanufaktur alat berat dalam pemilihan produk diremanufaktur. Dari hasil penelitian akan dipilih satu produk Engine tipe besar yang akan memberikan nilai yang paling tinggi untuk perusahaan.

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The environment problem became major issue as the development of industrial sector. Because of that, remanufacturing concept has been introduced to answer that problem. However, Production Planning and Control activities is harder to implement in remanufacture field. Thus the production designs mostly use trial and error. This problem also causes the company not selective to choose the product they remanufactured. In this research, the design of production plot and simulation model will be developed to support PT UTR as the remanufacturing company in heavy equipment to choose their products to be remanufactured. The result of this research will select one product of Large Engine Type as the product that gives highest value for the company."

"Efektivitas kerja tim merupakan kunci utama kinerja kelompok, kohesi kelompok, efikasi kolektif dan kepuasan anggota. Kerja tim yang tidak efektif dalam kelompok salah satunya disebabkan oleh anggota kurang mampu berkomunikasi secara efektif. Permasalahan kerja tim yang tidak efektif karena anggota kurang kemampuan berkomunikasi secara efektif dialami oleh salah satu kelompok kader Posyandu di Jakarta Timur. Studi Intervensi yang akan dilakukan dalam penelitian ini bertujuan untuk meningkatkan komunikasi kerja tim pada kelompok kader Posyandu melalui pelatihan komunikasi intepersonal. Metode penelitian secara kuantitatif dan kualitatif serta desain studi adalah field experiment after and before with control design. Sampel dipilih secara non-probablity purposive sampling. Pengukuran hasil intervensi keterampilan komunikasi interpersonal menggunakan Interpersonal Communication Competency Scale dan pengukuran keterampilan komunikasi kerja tim menggunakan Teamwork competency Test. Hasil analisis statistik menunjukkan adanya peningkatan komunikasi kerja tim kelompok kader posyandu namun belum cukup signifikan karena intervensi dilaksanakan dalam waktu yang singkat. Berdasarkan hasil pengamatan dan wawancara individu setelah pemberian intervensi diketahui bahwa, ketua kelompok dan beberapa anggota kader mulai menerapkan keterampilan komunikasi dalam kerja tim seperti, lebih terbuka dan suportif saat berdiskusi, memahami komunikasi non verbal antara anggota kelompok, lebih banyak mendengar dan memberi respon positif terhadap pendapat anggota kelompok yang lain, hampir semua melakukan tegur sapa dan perbincangan ringan. Selain itu, kelompok sudah membuat jaringan komunikasi dengan whatsapp group.

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The effectiveness of teamwork is the key to group performance, group cohesion, collective efficacy and member satisfaction. Ineffective teamwork in groups is caused by members being unable to communicate effectively. The problem of ineffective team work because members lack the ability to communicate effectively is experienced by one Posyandu cadre group in East Jakarta. The Intervention Study that will be carried out in this study aims to improve communication of team work for Posyandu cadre groups through training in personal communication. Quantitative and qualitative research methods and study designs are field experiments after and before with control design. Samples were selected by non-probablity purposive sampling. Measurement of the results of interpersonal communication skills interventions using Interpersonal Communication Competency Scale and measurement of team work communication skills using Teamwork competency Test.

The results of the statistical analysis showed that there was an increase in the communication of work of the Posyandu cadre team team, but it was not significant enough because the intervention was carried out in a short time. Based on the results of observations and individual interviews after the intervention, it was found that the group leader and several cadre members began to apply communication skills in teamwork such as being more open and supportive when discussing, understanding non verbal communication between group members, listening more and giving positive responses to the opinions of the other group members, almost all of them did greetings and small talk. In addition, the group has created a communication network with whatsapp group."

"Tesis ini dilakukan untuk mengetahui hubungan antara kepuasan kerja dan efektivitas komunikasi interpersonal atasan-bawahan melalui intervensi pelatihan komunikasi interpersonal untuk supervisor di PT X. Alat ukur Kepuasan Kerja (Spector, 1997) dengan α = .897 dan Efektivitas Komunikasi Interpersonal (DeVito, 1996) dengan α = .891. Hasil uji korelasi Pearson terhadap 39 karyawan non-supervisory level, adalah terdapat hubungan signifikan antara kepuasan kerja dan efektivitas komunikasi interpersonal atasan-bawahan ( r = .451 dan signifikansi .004, p< .05). Peneliti memberikan intervensi pelatihan komunikasi interpersonal bagi supervisor untuk meningkatkan efektivitas komunikasi interpersonal antara atasan dan bawahan. Sosialisasi kepada manajemen perusahaan dilakukan untuk menggantikan program pelatihan yang direncanakan. Tanggapan menejemen terhadap program pelatihan ini ialah cukup bagus karena memaparkan secara lengkap agenda pelatihannya. Dengan demikian, pelatihan komunikasi interpersonal sesuai untuk meningkatkan efektivitas komunikasi interpersonal pada supervisor di PT.X. Walaupun demikian, manajemen perlu melakukan pelatihan yang sudah diprogramkan secara konsisten.

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The research was performed to observe relationship of job satisfaction and superior-subordinate interpersonal communication effectivity through interpersonal communication training at PT.X. The reliability of Job Satisfaction Survey (Spector, 1997) is .897 and the reliability of interpersonal communication effectivity (DeVito, 1996) is .891. The result of Pearson Correlation from 39 non-supervisory employees, there is a significant relationship between job satisfaction and superior-subordinate interpersonal communication effectivity (r = .451 and significance score of .004, p< .05). Researcher planned to intervene by interpersonal communication training for supervisor to improve communication interpersonal effectivity between superior and subordinate. Socialization to the management about the intervention was held as substitution of the training itself. Management said that the intervention program is good enough to apply because the researcher described from training stage to evaluation stage. The conclusion is interpersonal communication training for supervisor is suitable to improve superior-subordinate interpersonal communication effectivity. However, management still needs to hold the programmed training constantly."

"Penelitian ini membahas mengenai hubungan antara keadilan organisasi dengan kepuasan kerja pada perawat di RS ?K?. Sebanyak 47 perawat terlibat sebagi sampel dalam peneltian ini yang terdiri dari staf, supervisor, dan manajer. Pengukuran kepuasan kerja dilakukan menggunakan kuesioner Job Satisfaction Survey milik Spector (1997). Sedangkan untuk keadilan organisasi, kuesioner yang digunakan adalah hasil adaptasi dari kuesioner Colquitt (2001).Hasil penelitian menunjukkan bahwa tidak terdapat hubungan yang signifikan antara keadilan organisasi secara umum dengan kepuasan kerja. Namun, 2 dari 4 dimensi milik keadilan organisasi mempunyai hubungan yang signifikan dengan kepuasan kerja. kedua dimensi tersebut adalah keadilan interpersonal (r = 0,385) dan keadilan informasional (r = 0,310). Pelatihan mengenai komunikasi dalam coaching terhadap perawat level manajerial diberikan sebagai intervensi untuk meningkatkan keadilan interpersonal, informasional, dan kepuasan kerja pada perawat di RS "K".

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This thesis discussed about the relationship between Organizational Justice and Job Satisfaction of nurses in ?K? hospital. Forty-seven nurses were involved as samples in this research, including staffs, supervisors and managers. Job satisfaction as dependent variable was measured by the Spector's Job Satisfaction Survey (1997). As independent variable, Oranizational Justice was measured by Colquitt?s Measure of Organizational Justice (2001).

The result shows that there is no significant correlation between organizational justice in general and job satisfaction. But, two out of four dimensions if organizational justice showed significant relationship with job satisfaction. The dimensions are interpersonal justice (r = 0,385) and informational justice (r = 0,310). Training about effective communication in coaching was given to managerial level nurses as an intervention for improving interpersonal, informational, and job satisfaction among nurses in "K" Hospital."

"Penelitian ini ingin melihat hubungan kepuasan kerja dan leader-member exchange (LMX) pada perawat di Rumah Sakit K. Penelitian ini menggunakan pendekatan kuantitatif dengan jumlah sampel sebanyak 47 perawat. Kepuasan kerja diukur dengan menggunakan alat Job Satisfaction Survey (JSS) (Spector, 1997) dan LMX diukur dengan menggunakan alat Leader-Member Exchange Multidimensional (LMX-MDM) (Liden & Maslyn, 1998). Pada penelitian ini tidak ditemukan hubungan antara kepuasan kerja dan LMX, namun ditemukan hubungan signifikan antara kepuasan kerja dan satu dimensi LMX yaitu professional respect (r = .35, LOS = .05). Sebanyak 53.2% dari sampel penelitian juga memiliki nilai professional respect yang tergolong di bawah rata-rata. Untuk itu, intervensi yang diusulkan adalah pelatihan mengenai coaching pada penanggung jawab shift dan kepala ruangan dengan harapan dapat meningkatkan professional respect, LMX, dan kepuasan kerja perawat. Hasil evaluasi intervensi menunjukkan peningkatan pengetahuan yang signifikan pada perawat.

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The aim of study was finding relationship between job satisfaction and leader-member exchange (LMX) of nurses at K Hospital. This study used quantitative method which has 47 samples of nurse. Job satisfaction was measured by Job Satisfaction Survey (JSS) (Spector, 1997) and LMX was measured by Leader-Member Exchange Multidimensional (LMXMDM) (Liden & Maslyn, 1998). This study found there was no relationship between job satisfaction and LMX, but there was significant relationship between job satisfaction and one of LMX dimension, professional respect (r = .35, LOS = .05). The samples who had low professional respect (below the mean) was 53.2% of samples. To improve professional respect, LMX, and job satisfaction, researcher suggested to give coaching skill training to shift and room supervisors. The training evaluation showed increased knowledge significantly of nurses."