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"The book introduces the new concept of “innovation communities”, defining them as informal networks of like-minded individuals who act as innovation promotors or champions. These key figures come from various companies and organisations and will team up in a project-related fashion, jointly promoting a certain innovation, product or idea either on one or across different levels of an innovation system."

"Attitude affects every facet of our lives—from the way we handle stress to how we communicate at work. The way we view difficulties and setbacks can make the difference between success and failure. Roger Fritz has devoted his career to helping people overcome obstacles and achieve their goals by changing their outlook on life."

"Tesis ini meneliti mengenai faktor penentu kesuksesan terhadap implementasi sistem Enterprise Resource Planning atau biasa disebut ERP. Adapun tujuan dari penelitian ini adalah untuk mengidentifikasi dan menentukan faktor penentu kesuksesan terhadap implementasi sistem ERP di PT XYZ. Selain itu penelitian juga bertujuan untuk menganalisa faktor-faktor tersebut beserta korelasi antar faktor. Dalam penelitian ini, peneliti menggunakan framework Delone & McLean sebagai kriteria faktor dengan variabel System Quality, Information Quality, Use, User Satisfaction dan Net Benefit. Selain itu, peneliti melakukan analisa terhadap data menggunakan Structural Equation Model. Selanjutnya, faktor-faktor tersebut akan berpengaruh positif dan signifikan terhadap implementasi sistem ERP di PT.XYZ.

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This thesis examines the key success factors of Enterprise Resource Planning system implementation or called ERP. The purpose of this research is to identify and determine the key success factors of ERP system implementation in PT XYZ. In addition, this research using these factors to analyze along with the correlation between factors. In this study, researchers using the Delone & McLean framework as a factor criteria with System Quality, Information Quality, Use, User Satisfaction and Net Benefit variables. After determining key success factors and their correlation, the researchers analyzed data using the Structural Equation Model. Furthermore, these factors will have a positive and significant impact on the implementation of ERP system in PT.XYZ."