Nurvadia Putri Gazali
Penerapan pendekatan multisensori pada instalasi digital dalam museum interaktif untuk pengunjung anak usia dasar = Application of a multisensory approach to digital installations in interactive museums for elementary-aged children
Fakultas Teknik Universitas Indonesia, 2022
 UI - Skripsi Membership
Arief Anggito Abimanyu
Pengaruh E-Service Quality terhadap Kepuasan Pelanggan : Studi pada Pengguna Blu by BCA Digital di Jakarta = The Influence of E-Service Quality Dimensions on Customer Satisfaction: A Study on Blu by BCA Digital Users in Jakarta
Fakultas Ilmu Administrasi Universitas Indonesia, 2023
 UI - Skripsi Membership
Soudagar, Reza
The customer experience edge : technology and techniques for delivering an enduring, profitable and positive experience to your customers
McGraw-Hill, 2012
 Buku Teks SO
Arinil Haq
Analisis Pengaruh Pengalaman dan Kepuasan Pengguna terhadap Reuse Intention Bank Digital sebagai Metode Pembayaran yang Terintegrasi dengan E-commerce = Analysis the Influence of Customer Experience and Satisfaction on Reuse Intention of Digital Bank as an Integrated Payment Method with E-commerce
Fakultas Ilmu Komputer Universitas Indonesia, 2024
 UI - Skripsi Membership
Vivi Juliana Hustin
Pengaruh museum experience terhadap visitor satisfaction pada museum nasional indonesia = The effect of museum experience towards visitor satisfaction among museum nasional indonesia
2019
 UI - Skripsi Membership