Bayu Medina
Analisis Yuridis Perlindungan Konsumen Atas Iklan Tarif Jasa Telekomunikasi Seluler di Indonesia
Fakultas Hukum Universitas Indonesia, 2008
 UI - Tesis Open
Hue, Mei
Chinese clothing = 中国服饰
Intercontinental Press, 2010
 Buku Teks
Fakhira Fiyanti Putri
Penerapan Customer Relationship Management untuk Meningkatkan Loyalitas Pelanggan pada UMKM Alas Kaki = Implementation of Customer Relationship Management Based on Customer Lifetime Value to Increase Customer Loyalty in Footwear MSMEs
Fakultas Teknik Universitas Indonesia, 2023
 UI - Skripsi Membership
Pasaribu, Eudia Meithilda Maria
Perancangan Strategi Customer Relationship Management Berdasarkan Customer Lifetime Value Untuk Meningkatkan Customer Loyalty Pada Thrift Shop Daring = Customer Relationship Management Strategy Formulation Based on Customer Lifetime Value to Increase Customer Loyalty in Online Thrift Shop
Fakultas Teknik Universitas Indonesia, 2022
 UI - Skripsi Membership
Mutia Imro Atussoleha
Loyalitas konsumen berdasarkan penerapan customer relationship management pada industri consumer goods = Customer loyalty based on customer relationship management implementation in consumer goods industry
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014
 UI - Tesis Membership