Kartika Amalia
Pengaruh kepuasan kerja dengan kinerja karyawan pada Agen PT Jasaraharja Putera Cabang Jakarta = The Influence of job satisfaction towards employee performance on Agents at PT Jasaraharja Putera on Jakarta Branch Office
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2012
 UI - Skripsi Open
Zahara Ainaya Asmaralda
Analisis Pengaruh Motivasi Dan Kompetensi Kerja Terhadap Produktivitas Pegawai Di PT Pelayaran Bahtera Adhiguna (BAG) = Analysis of the Effect of Motivation and Work Competence on Employee Productivity at PT Pelayaran Bahtera Adhiguna (BAG)
Fakultas Ilmu Administrasi Universitas Indonesia, 2020
 UI - Skripsi Membership
Vivie Nurjaningrum Putri Rantyanti
Pengaruh service innovation terhadap service quality, customer satisfaction, dan customer loyalty pada Bank di Indonesia = The influence of service innovation on service quality, customer satisfaction, and customer loyalty at Indonesia banking
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2020
 UI - Tesis Membership
Moh Basarudin Asfahani
Pengaruh Service Quality dan Service Innovation terhadap Customer Satisfaction dan Customer Loyalty Pada Penerimaan Klas Dalam Bisnis Klasifikasi PT Biro Klasifikasi Indonesia (Persero) = The Influence of Service Innovation and Service Quality on Customer Satisfaction and Customer Loyalty for Admission to Class in the Classification Business of PT Biro Klasifikasi Indonesia (Persero)
Fakultas Ilmu Administrasi Universitas Indonesia, 2024
 UI - Tesis Membership
Idamana Banjiwo
Pengaruh Penggunaan Media Sosial, Service Quality, dan Electronic Word of Mouth (E-WOM) Terhadap Customer Satisfaction pada Layanan Informasi dan Pengaduan PT Kereta Api Indonesia = The Influence of the Use of Social Media, Service Quality, and Electronic Word of Mouth (E-WOM) on Customer Satisfaction on PT Kereta Api Indonesia's Information and Complaint Services
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2022
 UI - Tesis Membership