Pengaruh e-service quality terhadap e-satisfaction dan e-loyalty konsumen produk fashion online e-commerce Shopee di Jakarta = The effect of -service quality towards e-satisfaction and e-loyalty product fashion online consumer e-commerce Shopee in Jakarta

Pengaruh kualitas pelayanan elektronik terhadap loyalitas pelanggam melalui kepuasan pelanggan pada e-commerce (Studi pada shopee Jakarta) = The effect of e-service quality on e-loyalty through e-satisfaction in e-commerce (Study at shopee in Jakarta)

Hubungan antara e-service quality, e-satisfaction dan e-loyalty pada pelanggan Tokopedia di Jakarta = Relationship between e-service quality, e-satisfaction and e-loyalty to Tokopedia customers in Jakarta

Pengaruh E-Service Quality terhadap Kepuasan Pelanggan : Studi pada Pengguna Blu by BCA Digital di Jakarta = The Influence of E-Service Quality Dimensions on Customer Satisfaction: A Study on Blu by BCA Digital Users in Jakarta

Analisis E-Service Quality terhadap E-Satisfaction dengan Mediasi E-Trust, Studi Aplikasi HRD Portal pada Holding BUMN Jasa Survey = Analysis of E-Service Quality on E- Satisfaction with Mediation of E-Trust, HRD Portal Application Study at Holding BUMN Survey Services