Nashira Nattaya
Perancangan perbaikan proses layanan rawat jalan Unit Kardiologi di rumah sakit dengan metode business process reengineering = Process improvement design in outpatient cardiology services using business process reengineering
Fakultas Teknik Universitas Indonesia, 2019
 UI - Skripsi Membership
Margaretha
Proses pelayanan prima di Instalasi Rawat Jalan Rumah Sakit Umum Pusat Persahabatan tahun 2012 = The process of prime services at Outpatient Unit in Persahabatan General Hospital year 2012
Fakultas Kesehatan Masyarakat Universitas Indonesia, 2012
 UI - Skripsi Membership
Yudi Hermawan
Usulan perbaikan proses bisnis unit kerja laundry di rumah sakit : studi kasus: RS Dr. Cipto Mangunkusumo = Business process improvement of unit laundry in hospital : case : RS. Dr. Cipto Mangunkusumo
Fakultas Teknik Universitas Indonesia, 2006
 UI - Skripsi Membership
Adita Primakurniani
Usulan perbaikan proses distribusi rekam medis di rawat jalan rumah sakit X menggunakan pendekatan metode perekayasaan ulang proses bisnis = Improvement of medical record distribution in outpatient clinic Of X hospital using business process reengineering approach
Fakultas Teknik Universitas Indonesia, 2004
 UI - Skripsi Membership
Grace Stefanus
Analisis sistem penyediaan berkas rekam medis rawat jalan di satu RS tipe B Jakarta tahun 2017 = Analysis of the provision system of outpatient medical record files at a type B hospital Jakarta in 2017
Fakultas Kesehatan Masyarakat Universitas Indonesia, 2017
 UI - Tesis Membership