Analisis service recovery type dan recovery speed terhadap positive word-of-mouth dan repurchase intention pada e-commerce: marketplace = Analysis of service recovery type and recovery speed on positive word-of-mouth and repurchase intention in e-commerce marketplace

Pengaruh Persepsi Kemudahan Penggunaan dan Komunikasi Dari Mulut ke Mulut Secara Elektronik terhadap Keputusan Pembelian dengan Citra Merek sebagai Variabel Mediasi (Studi pada Pengguna TikTok Shop di Daerah Jabodetabek) = The Influence of Perceived Ease of Use and Electronic Word of Mouth on Purchase Decision with Brand Image as a Mediating Variable (Study on TikTok Shop Users in the Jabodetabek Area)

Peran Online After Sale Service Terhadap Repurchase Intention Dan Word of Mouth Pada E-Commerce = Peran Online After Sale Service Terhadap Repurchase Intetntion Dan Word of Mouth Pada E-Commerce

Pengaruh electronic word of mouth terhadap minat beli produk fashion pada toko online di Instagram = The influence of electronic word of mouth on purchase intention of fashion items in Instagram online shop

Analisis faktor-faktor yang mempengaruhi repurchase intention pelanggan e-commerce B2C : studi kasus PT XYZ = Analysis of factors affecting repurchase intention B2C e-commerce customers : case study PT XYZ