Pengaruh Electronic Customer Relationship Management (E-CRM) Terhadap E-Customer Loyalty Melalui E-Customer Satisfaction (Studi Pada Pengguna Aplikasi Shopee di Jabodetabek) = The Influence of Electronic Customer Relationship Management (E-CRM) on E-Customer Loyalty Through E-Customer Satisfaction (A Study on Shopee Application Users in Jabodetabek)

Perancangan Kriteria Kepuasan Pelanggan pada Operator Telekomunikasi: Layanan Fixed Broadband = Design of Customer Satisfaction Criteria for Telecommunications Operators: Fixed Broadband Services

Pengaruh experiential marketing terhadap loyalitas pelanggan melalui kepuasan pelanggan pada Restaurant Namaaz Dining = The influence of experiential marketing on customer loyalty through customer satisfaction at Restaurant Namaaz Dining.

Analisis pengaruh Experiential Marketing terhadap Customer Satisfaction dan dampaknya terhadap loyalitas pelanggan : studi kasus Blitz Megaplex Grand Indonesia = Analyze the effect of experiential marketing toward customer satisfaction and its impact on customer loyalty : case study Blitz Megaplex Grand Indonesia

Pengaruh experiential marketing, service quality terhadap customer satisfaction dan customer loyalty (studi kasus : Mujigae Resto Kelapa Gading) = The effects of experiential marketing service quality toward customer satisfaction and customer loyalty (case study : Mujigae Resto Kelapa Gading)