Ellin Devihana Pratiwi
Perancangan Kriteria Kepuasan Pelanggan pada Operator Telekomunikasi: Layanan Fixed Broadband = Design of Customer Satisfaction Criteria for Telecommunications Operators: Fixed Broadband Services
Fakultas Teknik Universitas Indonesia, 2023
 UI - Tesis Membership
Naomi S
Pengaruh experiential marketing terhadap loyalitas pelanggan melalui kepuasan pelanggan pada Restaurant Namaaz Dining = The influence of experiential marketing on customer loyalty through customer satisfaction at Restaurant Namaaz Dining.
Fakultas Ilmu Administrasi Universitas Indonesia, 2020
 UI - Skripsi Membership
Gratia Kristines Ekklesia Rotti
Analisis pengaruh Experiential Marketing terhadap Customer Satisfaction dan dampaknya terhadap loyalitas pelanggan : studi kasus Blitz Megaplex Grand Indonesia = Analyze the effect of experiential marketing toward customer satisfaction and its impact on customer loyalty : case study Blitz Megaplex Grand Indonesia
Program Pascasarjana Universitas Indonesia, 2012
 UI - Tesis Open
Felisia Gunawan
Pengaruh experiential marketing, service quality terhadap customer satisfaction dan customer loyalty (studi kasus : Mujigae Resto Kelapa Gading) = The effects of experiential marketing service quality toward customer satisfaction and customer loyalty (case study : Mujigae Resto Kelapa Gading)
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2015
 UI - Tesis Membership
Arivia Tri Dara Yuliestiana
Analisis pengaruh experiential marketing terhadap kepuasan konsumen (studi pada THE GOODS CAFE) = The effect of experiential marketing on customer satisfaction (study in THE GOODS CAFE)
Fakultas Ilmu Administrasi Universitas Indonesia, 2014
 UI - Skripsi Membership