Loyalitas konsumen berdasarkan penerapan customer relationship management pada industri consumer goods = Customer loyalty based on customer relationship management implementation in consumer goods industry

Pengaruh customer experience transaction cost relationship satisfaction dan trust dalam menciptakan loyalitas pelanggan: studi kasus pelanggan PT Traktor Nusantara = Effect of customer experience transaction cost relationship satisfaction and trust in creating customer loyalty customer: case study PT Traktor Nusantara

The Impact of Personal Data Disclosure's Trade-Off on Customer Trust and Attitude Loyalty in E-Wallet Services = Dampak Trade-Off Pengungkapan Data Pribadi Terhadap Kepercayaan dan Loyalitas Pelanggan dalam Layanan E-Wallet

Perancangan Strategi dalam Meningkatkan Loyalitas Pelanggan pada UMKM Perhiasan Emas Berdasarkan Customer Lifetime Value dan Recency, Frequency, and Monetary = Strategy Design in Increasing Customer Loyalty of Gold Jewelry MSMEs Based on Customer Lifetime Value and Recency, Frequency, and Monetary

Enigma Loyalitas Konsumen: Analisis Perceived Value Multidimensi pada Konsumen GoFood Indonesia = The Enigma of Customer Loyalty: A Multidimensional Perceived Value Analysis of GoFood Indonesia Consumers